Agile, Scrum, Trust, Ownership, Teamwork, Management, Trust ownership model, Agile Culture, Leadership

1. 7
Techniques to inspire
Trust and Ownership
in any team

2. Manish Anandani
Head of Product Development
Payment & Cash Management
Tieto
Nilesh Naik
Agile Enthusiast, Program Manager,
Agile Practice Group,
Veritas
About Us

3. Why Trust and Ownership is Important?

4. Conflict
Team Demotivated
Mired in Bureaucracy
& Wasted Effort
Energy &
Innovation
Team Trusted
Team Accountable
Leader Freed
Failure
No One Cares
Command &
Control
Team Does as Instructed
No Ownership
Leader / Process
is Bottleneck
HighTeam/Individual Ownership
Control
Trust
Low
Leadership
&BusinessProcess
Why Trust and Ownership is Important?

5. Decision Filters for building Trust
Will this help
remove the fear of
collaboration?
Will this show the
team that trust
them?
Will this show the team
that I am trustworthy?
Does this show the
team I expect success
and accept mistakes?
Will this
discourage
dysfunctional
behavior?

6. Purpose Based Alignment

7. Don’t Give Answers
—Ask Powerful Questions

8. What is problem ?
What are the Assumptions
Options Explored and Why ?
Pros and Cons ?
Discussed with anyone ?
Anyone who has done this before ?
Which Constraints
we can relax
How to get
more data ?
What will happen
if we do not address this ?
Questions we can ask

9. Macro-Leadership Cube
Define constraints

10. – You cannot defy Gravity,
Ambiguity is reality

11. Date Ranges
You cannot defy Gravity, Ambiguity is reality
Time boxed Discovery

12. Metrics
- Are Our Metrics of Any Use?

13. Defect Mode Investment Area Focus Defect Turnaround
Version Report Burnup Reports
Metrics That Inspire Trust and Ownership

14. Is the Metric
Useful to the Team?
How Long Will the
Metric Remain Useful?
What Is the Cycle
Time for Action?
Do the Measures Reinforce
Ownership in the Team or Remove It?
What Are the Side Effects of
Using This Measure?
How Could Metrics Be Misused and Damage
Our Focus on Value Delivery?
Decision Filters for Metrics

16. Q&A
Manish Anandani, manish.anandani@gmail.com
Nilesh Naik, nhnaik@gmail.com