AIIMS OPD WORKFLOW

2.  Content of this presentation is on best effort basis.
 Information in this presentation is as of current
date(26/10/16) and the subject to be change with time.
Please use your own judgment and information from
other sources before relying on this presentation.

3. GATE NO
1
RAK OPD
GATE NO 2
GATE NO 3
AIIMS

4. Best Means– Public Transport as parking NOT
available near OPD premises.

5. RAK OPD
PARKING
GATE NO 2
GATE NO 1
GATE NO 3

6.  To move from one area to another in aiims ,there is
transport facility also available named parikrama.

7.  Starts at 7am
 Have services every 3 min
 Have multiple stops like RAK OPD, IRCH, CDER, RPC,
PRIVATE WARD BLOCK etc.
In case of any complaints contact
Mr. Rohit : 7503920634

8. RAK
PMR
RING ROAD
IRCH
CDER
SBI BANK
RP
C
PVT WARD
RING ROAD

9.  Do take an appointment before visiting your doctor.
 Appointment can be taken through
 Web Portal
 IVRS
 AIIMS Exit Counters
 Mobile App- AIIMS@Delhi Mobile
 Call Centre

10.  www.aiims.edu Book Appointment

11.  For patients with UHID

12.  For patients without UHID

13.  Call 011-26589999
 Only patients with UHID can take appointment through
IVRS.
 You will not be able to choose your doctor through
IVRS.
 Appointment to the previously shown doctor will be
automatically given.

14. For all future appointments of OPD, clinics and
investigations including radiology investigations

16.  Call Centre:011-65900669
 WORKS SEVEN DAY 24×7
Book appointment for any
department through call centre.

18. Only referred patients
can be registered in the
gastroenterology OPD

19.  GASTRO OPD:- 2nd FLOOR,
 OPD DAYS: Monday to Friday
TIMINGS:
REGISTRATION:-8:30-10:30AM (in PRC)
CONSULTATION:-9 AM – 1PM (till the last patient)

20. Clinic days: Monday to Saturday**
Timings: registration:-12:30 - 3:00pm (OPD counter)
Consultation:-2 pm – 5pm (Till the last patient)
NO OPD ON SATURDAY
 NO CLINIC ON TUESDAY

21. NEW PATIENT & REFERRED PATIENT
Patient with appointment
Fast track (PRC)1-18 counter
Get an OPD card
(NOTE:-same day slots are not available)

22. Patients visited the consultation room as mentioned in OPD
card.
( patient can get new appointment from the following
routes:
 Aiims counter
 IVRS
 Call center
 Web site(aiims.Edu)

23. with appointment without appointment
fast track(PRC) current booking (PRC)
counter no 1-18 counter no 20 - 42
confirm appointment get appointment for same day
(patient visited the previous consultation room mentioned in the OPD
card)

24.  After confirmation collect x-ray, USG reports, blood reports
from the gastro OPD counter. Some blood investigations are
collected from other areas also.

25.  New & follow up
appointment for
gastroenterology OPD
 Payment for investigation
 Appointment for blood
investigation, X-ray, USG,
CT scan
 Single window
exit counters
(swec)

26.  TTC (Room no.41,Ground floor)
 PTBD (Room no.80, Ground floor)
 FNAC (Room no.60/80, Ground floor)
 USG doppler(Room no.60, 61; Ground floor)
 CT/MRI (Room no.8, Ground floor)
 Oral Gastrographin Study (Room no.41, Ground floor)
 HIDA scan (Room no.48, Ground floor)
 PET Scan (Room no.4,Nuclear Medicine,Ground floor)
 Sigmoidoscopy, Colonoscopy, Endoscopy (Room no.9, 2nd
floor)(endoscopy room)
 ERCP (Room no.9, 2nd floor OPD)
 Histopath (Room no.1079, 1st floor)
 Cytopath (Room no.1069, 1st floor)
 TTG,SEROPLASMA (HNU LAB IN OLD OT BLOCK)
 VIRAL MARKERS ( SARMAN SINGH LAB 2ND FLOOR R.NO. 25)
 BLOOD COLLECTION DONE AT ROOM NO 5 GASTRO OPD

27. DAYS DOCTOR’S NAME
MONDAY Dr. Govind Makharia
Dr. Saurbah Kedia
TUESDAY Dr. Vineet Ahuja
Dr. Shalimar
WEDNESDAY Dr. S. K Acharya
Dr. Deepak Gunjun
THURSDAY Dr. Govind Makharia
Dr. Shalimar
FRIDAY Dr. P.K Garg
Dr. Anoop Saraya

28. Monday
(2:00 pm)
Liver clinic
Wednesday
(2:00 pm)
Pancreas clinic
Thursday
(2:00 pm)
IBD clinic
ITB clinic
Celiac clinic
Friday
(2:00 pm)
IBD clinic
ITB clinic
Saturday
(9:00 am)
Liver clinic
Intervention clinic

29. Patients for clinics are referred only
from gastro opd
Patient have to diarized appointment from the counter for clinics
register the card from gastro opd
counter(1pm – 2pm)
Go to the room mentioned in the card