Nursing Informatics Specialists (NIS) play an important role in bridging the gap between nurses and programmers. They perform various duties including patient care, training users, ensuring compliance with protocols, supervising other staff, optimizing workflows, and providing prompt assistance. As NIS at AIIMS, Ms. Metilda Robin coordinates patient screening and scheduling, maintains electronic health records, and provides teleconsultations. She trains users on computer usage and specific programs. NIS also ensure systems run smoothly, identify areas for improvement, and are available around the clock to handle any issues.

1. Nursing Informatics Specialists
(NIS) –A story of shift
Ms.Metilda Robin,
I/C, Nursing Informatics,AIIMS

2. Why NIS?
Wastage of
human
resources?
Why not data
entry
operators?

3. Concept of NIS

4. Role of Nursing Informatics
Specialists
• Patient care
• Training the users
• Bridging the gap
• Ensuring compliance
• Supervision
• Optimizing the workflow
• Ensuring prompt assistance
• Coordination

5. Patient care
• Emergency nurse coordinator
• Screening of patients in PRC/OPD.
• Assistance in scheduling appointments
• Guidance to the patient regarding AIIMS OPD workflow.
• Assistance in maintaining e health records.
• Coordination of the grievance /anger cell.
• Telecall Consultation of Patients in Remote areas

6. Training the users
• Herculean task
• Training from basic use of computers to use of a program.

7. Bridging the gap
Programmer Nurses
NIS

8. Ensuring compliance
• Reluctance for change by the user
• Regular follow up
• Repeated training

9. Supervision
• Various workforce involved in computerization.
• Managing the workforce

10. Optimizing the workflow
• Identifying the area of change
• Coordinating for change with different stake holders

11. Ensuring prompt assistance
• Issues in clinical area will directly affect patient and family
• Immediate assistance in case of issues
• Easy accessibility to NIS
• Availability of NIS round the clock

12. Coordination
• With different departments
Billing module needed coordination with
– Accounts officer
– Senior Financial Advisor
– Billing clerks
– Lab technicians
– MSSO
– Nursing department

13. Academics and Research
• Research and publications
• Online continuous medical education programme(e learning)

14. Sow the seeds of hard work and reap
the fruits of achievement and success…
• Appreciation by Cabinet Secretary for the contribution of NIS towards
digitization of AIIMS.
• Indian representation of nursing informatics in NI 2016 (IMIA) conference
held in Geneva, Switzerland .
• Awarded for being the Change Agents for enabling AIIMS transformation.
• Certificate of Appreciation for outstanding contribution towards sucessful
launch of online OPD Registrationin AIIMS by Hon’ble Prime Minister of
India which was selected as one of the digital India intiative.

15. Our success mantra

16. Thank you