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Nursing Informatics Specialists (NIS) –A story of shift

Ms.Metilda Robin,
I/C, Nursing Informatics,AIIMS

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Nursing Informatics Specialists (NIS) –A story of shift

  1. 1. Nursing Informatics Specialists (NIS) –A story of shift Ms.Metilda Robin, I/C, Nursing Informatics,AIIMS
  2. 2. Why NIS? Wastage of human resources? Why not data entry operators?
  3. 3. Concept of NIS
  4. 4. Role of Nursing Informatics Specialists • Patient care • Training the users • Bridging the gap • Ensuring compliance • Supervision • Optimizing the workflow • Ensuring prompt assistance • Coordination
  5. 5. Patient care • Emergency nurse coordinator • Screening of patients in PRC/OPD. • Assistance in scheduling appointments • Guidance to the patient regarding AIIMS OPD workflow. • Assistance in maintaining e health records. • Coordination of the grievance /anger cell. • Telecall Consultation of Patients in Remote areas
  6. 6. Training the users • Herculean task • Training from basic use of computers to use of a program.
  7. 7. Bridging the gap Programmer Nurses NIS
  8. 8. Ensuring compliance • Reluctance for change by the user • Regular follow up • Repeated training
  9. 9. Supervision • Various workforce involved in computerization. • Managing the workforce
  10. 10. Optimizing the workflow • Identifying the area of change • Coordinating for change with different stake holders
  11. 11. Ensuring prompt assistance • Issues in clinical area will directly affect patient and family • Immediate assistance in case of issues • Easy accessibility to NIS • Availability of NIS round the clock
  12. 12. Coordination • With different departments Billing module needed coordination with – Accounts officer – Senior Financial Advisor – Billing clerks – Lab technicians – MSSO – Nursing department
  13. 13. Academics and Research • Research and publications • Online continuous medical education programme(e learning)
  14. 14. Sow the seeds of hard work and reap the fruits of achievement and success… • Appreciation by Cabinet Secretary for the contribution of NIS towards digitization of AIIMS. • Indian representation of nursing informatics in NI 2016 (IMIA) conference held in Geneva, Switzerland . • Awarded for being the Change Agents for enabling AIIMS transformation. • Certificate of Appreciation for outstanding contribution towards sucessful launch of online OPD Registrationin AIIMS by Hon’ble Prime Minister of India which was selected as one of the digital India intiative.
  15. 15. Our success mantra
  16. 16. Thank you

Ms.Metilda Robin, I/C, Nursing Informatics,AIIMS

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