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Social Commerce & the new ways for E-Commerce


                      Nicola Junior Vitto - @njvitto @blomming
                       2 April 2012 - Digital Magics - Milan, Italy



martedì 3 aprile 12
Market forecast
                  Booz&Co estimates: US$30 BLN 2015
                  CAGR 2011-2015: +56%




martedì 3 aprile 12
ZMOT




               More info on: http://www.zeromomentoftruth.com/


martedì 3 aprile 12
Facebook
                      Commerce


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Facebook Commerce

             Almost 40% of small businesses that sell on
             Facebook say it is their sole sales channel




                      More info on: http://www.emarketer.com/Article.aspx?R=1008936&ecid=a6506033675d47f881651943c21c5ed4



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F-Commerce: 2 Strategies

          Social Media on                          E-Commerce on
       E-Commerce platforms                      Social Media platforms




         Helping people connect where they buy   Helping people buy where they connect


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Facebook Commerce - Experience




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Facebook Commerce - Experience




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Facebook Commerce - Experience




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Facebook Commerce - Brands




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Facebook Commerce - Pampers




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Facebook Commerce

                      Amazon experience




martedì 3 aprile 12
Facebook Commerce


            Between the end of 2010 and the end of 2011,
                 Internet Retailer Top 200 retailers
                   saw a 203% increase in traffic
                    from Facebook to their sites.
                         (source: Facebook)




                         More info on: https://www.facebook.com/commerce




martedì 3 aprile 12
Social
                      Commerce


martedì 3 aprile 12
Social Commerce

                      Social Commerce is all about
                      people and their social power




martedì 3 aprile 12
Social Sharing

                           62% of online shoppers have read
                               product-related comments
                            from their friends on Facebook




            The #1 value to shoppers in reading social sharing is that it “helps them discover a
                                    product they might want to buy”.

           More info on: http://www.sociablelabs.com/blog/bid/121436/Social-Impact-Study-2012-Influence-of-Social-Sharing-on-Consumer-Purchase



martedì 3 aprile 12
Social Sharing



               75% of shoppers who read social sharing
             comments have clicked on the product link
            in their friends’ Facebook posts, taking them
             to the product page on a retailer’s website




           More info on: http://www.sociablelabs.com/blog/bid/121436/Social-Impact-Study-2012-Influence-of-Social-Sharing-on-Consumer-Purchase



martedì 3 aprile 12
Social Sharing

                      53% of the shoppers who have clicked
                           through to the retailer’s site
                            have made a purchase.




           More info on: http://www.sociablelabs.com/blog/bid/121436/Social-Impact-Study-2012-Influence-of-Social-Sharing-on-Consumer-Purchase



martedì 3 aprile 12
Social Sharing

                81% of consumers who purchase products
                they learn about through social sharing are
                 valuable social sharers themselves, thus
                  creating a cycle of sharing and buying. 




           More info on: http://www.sociablelabs.com/blog/bid/121436/Social-Impact-Study-2012-Influence-of-Social-Sharing-on-Consumer-Purchase




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Social Sharing




martedì 3 aprile 12
Rating & Reviews




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Recommendations & Referrals




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Forums & Communities




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Social Shopping




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Group Buy




martedì 3 aprile 12
Purchase sharing




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Recommendation & Taste APIs




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Mobile
                      Commerce


martedì 3 aprile 12
Mobile Commerce




                      More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3




martedì 3 aprile 12
Mobile Commerce




                      More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3




martedì 3 aprile 12
Mobile Commerce




                      More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3




martedì 3 aprile 12
Mobile Commerce - Forecast

               Global Internet users will double in the next
                   few years and most will be mobile




                       More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3


martedì 3 aprile 12
Mobile Commerce - Case History

                                   Vente Privee
                      15M registered users
             45M visitors / month (6,7M from iPhone)




                      More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3


martedì 3 aprile 12
Mobile Commerce - Case History

                                   Vente Privee
                145k downloads on Android /
                   1,6M downloads on iOS
            16% of total revenues are from mobile


                                         iPhone sales peak: 7-9 AM
                                          iPad sales peak: 9-10 PM


                      More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3


martedì 3 aprile 12
Social Commerce
                    Experiences
                for (some) Retailers

martedì 3 aprile 12
Is F-Commerce good for everyone?
            Some brands opened and then shutted down
                  a Facebook shop during 2011




              "We just didn’t get the return on investment
               we needed from the Facebook market, so
                   we shut it down pretty quickly” -
                             Ashley Sheetz, Gamestop VP Marketing
                      More info on: http://articles.businessinsider.com/2012-02-19/tech/31076370_1_zynga-facebook-market-e-commerce

martedì 3 aprile 12
Is F-Commerce good for everyone?

                “It sounds like the big problem is that
               companies were just replicating what
                they had on their websites inside of
                              Facebook”

           “There's still a chance someone will figure out a way to
              make an e-commerce experience that works in
             Facebook by tailoring it to Facebook's strengths”


                      More info on: http://articles.businessinsider.com/2012-02-19/tech/31076370_1_zynga-facebook-market-e-commerce

martedì 3 aprile 12
Social Audience of retailers




                      More info on: http://socialcommercetoday.com/does-social-commerce-work-fact-or-fiction-infographic/




martedì 3 aprile 12
Retailers: F-Commerce Integration

                      Do you remember the 2 Strategies?




                      More info on: http://socialcommercetoday.com/does-social-commerce-work-fact-or-fiction-infographic/



martedì 3 aprile 12
martedì 3 aprile 12
On your Blomming pages




       Creating
       a Shop
       on Blomming
       you can
       immediately
       sell...




martedì 3 aprile 12
On your Blomming pages




                              On websites and/or blogs




       Creating
       a Shop
       on Blomming
       you can
       immediately
       sell...




martedì 3 aprile 12
On your Blomming pages




                              On websites and/or blogs




       Creating
       a Shop
       on Blomming
                               On your Facebook page
       you can
       immediately
       sell...




martedì 3 aprile 12
On your Blomming pages




                                  On websites and/or blogs




       Creating
       a Shop
       on Blomming
                                   On your Facebook page
       you can
       immediately
                      On Blomming’s Storefront
       sell...




martedì 3 aprile 12
On your Blomming pages




                                        On websites and/or blogs




       Creating
       a Shop
       on Blomming
                                         On your Facebook page
       you can
       immediately
                            On Blomming’s Storefront
       sell...

                                                       On other sites
                                                       and mobile
                      API                              devices

martedì 3 aprile 12
User case (actual)




martedì 3 aprile 12
martedì 3 aprile 12
martedì 3 aprile 12
Thanks!

                      Blomming.com
                      Company.Blomming.com
                      Magazine.Blomming.com
                        Help.Blomming.com
                       Twitter.com/Blomming
                      Facebook.com/Blomming

                       nicola@blomming.com
                      On FB & Twitter as: njvitto




martedì 3 aprile 12

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Social Commerce & New Ways for E-Commerce

  • 1. Social Commerce & the new ways for E-Commerce Nicola Junior Vitto - @njvitto @blomming 2 April 2012 - Digital Magics - Milan, Italy martedì 3 aprile 12
  • 2. Market forecast Booz&Co estimates: US$30 BLN 2015 CAGR 2011-2015: +56% martedì 3 aprile 12
  • 3. ZMOT More info on: http://www.zeromomentoftruth.com/ martedì 3 aprile 12
  • 4. Facebook Commerce martedì 3 aprile 12
  • 5. Facebook Commerce Almost 40% of small businesses that sell on Facebook say it is their sole sales channel More info on: http://www.emarketer.com/Article.aspx?R=1008936&ecid=a6506033675d47f881651943c21c5ed4 martedì 3 aprile 12
  • 6. F-Commerce: 2 Strategies Social Media on E-Commerce on E-Commerce platforms Social Media platforms Helping people connect where they buy Helping people buy where they connect martedì 3 aprile 12
  • 8. Facebook Commerce - Experience martedì 3 aprile 12
  • 9. Facebook Commerce - Experience martedì 3 aprile 12
  • 10. Facebook Commerce - Experience martedì 3 aprile 12
  • 11. Facebook Commerce - Brands martedì 3 aprile 12
  • 12. Facebook Commerce - Pampers martedì 3 aprile 12
  • 13. Facebook Commerce Amazon experience martedì 3 aprile 12
  • 14. Facebook Commerce Between the end of 2010 and the end of 2011, Internet Retailer Top 200 retailers saw a 203% increase in traffic from Facebook to their sites. (source: Facebook) More info on: https://www.facebook.com/commerce martedì 3 aprile 12
  • 15. Social Commerce martedì 3 aprile 12
  • 16. Social Commerce Social Commerce is all about people and their social power martedì 3 aprile 12
  • 17. Social Sharing  62% of online shoppers have read product-related comments from their friends on Facebook The #1 value to shoppers in reading social sharing is that it “helps them discover a product they might want to buy”. More info on: http://www.sociablelabs.com/blog/bid/121436/Social-Impact-Study-2012-Influence-of-Social-Sharing-on-Consumer-Purchase martedì 3 aprile 12
  • 18. Social Sharing 75% of shoppers who read social sharing comments have clicked on the product link in their friends’ Facebook posts, taking them to the product page on a retailer’s website More info on: http://www.sociablelabs.com/blog/bid/121436/Social-Impact-Study-2012-Influence-of-Social-Sharing-on-Consumer-Purchase martedì 3 aprile 12
  • 19. Social Sharing 53% of the shoppers who have clicked through to the retailer’s site have made a purchase. More info on: http://www.sociablelabs.com/blog/bid/121436/Social-Impact-Study-2012-Influence-of-Social-Sharing-on-Consumer-Purchase martedì 3 aprile 12
  • 20. Social Sharing 81% of consumers who purchase products they learn about through social sharing are valuable social sharers themselves, thus creating a cycle of sharing and buying.  More info on: http://www.sociablelabs.com/blog/bid/121436/Social-Impact-Study-2012-Influence-of-Social-Sharing-on-Consumer-Purchase martedì 3 aprile 12
  • 26. Group Buy martedì 3 aprile 12
  • 28. Recommendation & Taste APIs martedì 3 aprile 12
  • 29. Mobile Commerce martedì 3 aprile 12
  • 30. Mobile Commerce More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3 martedì 3 aprile 12
  • 31. Mobile Commerce More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3 martedì 3 aprile 12
  • 32. Mobile Commerce More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3 martedì 3 aprile 12
  • 33. Mobile Commerce - Forecast Global Internet users will double in the next few years and most will be mobile More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3 martedì 3 aprile 12
  • 34. Mobile Commerce - Case History Vente Privee 15M registered users 45M visitors / month (6,7M from iPhone) More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3 martedì 3 aprile 12
  • 35. Mobile Commerce - Case History Vente Privee 145k downloads on Android / 1,6M downloads on iOS 16% of total revenues are from mobile iPhone sales peak: 7-9 AM iPad sales peak: 9-10 PM More info on: http://www.businessinsider.com/the-future-of-mobile-deck-2012-3 martedì 3 aprile 12
  • 36. Social Commerce Experiences for (some) Retailers martedì 3 aprile 12
  • 37. Is F-Commerce good for everyone? Some brands opened and then shutted down a Facebook shop during 2011 "We just didn’t get the return on investment we needed from the Facebook market, so we shut it down pretty quickly” - Ashley Sheetz, Gamestop VP Marketing More info on: http://articles.businessinsider.com/2012-02-19/tech/31076370_1_zynga-facebook-market-e-commerce martedì 3 aprile 12
  • 38. Is F-Commerce good for everyone? “It sounds like the big problem is that companies were just replicating what they had on their websites inside of Facebook” “There's still a chance someone will figure out a way to make an e-commerce experience that works in Facebook by tailoring it to Facebook's strengths” More info on: http://articles.businessinsider.com/2012-02-19/tech/31076370_1_zynga-facebook-market-e-commerce martedì 3 aprile 12
  • 39. Social Audience of retailers More info on: http://socialcommercetoday.com/does-social-commerce-work-fact-or-fiction-infographic/ martedì 3 aprile 12
  • 40. Retailers: F-Commerce Integration Do you remember the 2 Strategies? More info on: http://socialcommercetoday.com/does-social-commerce-work-fact-or-fiction-infographic/ martedì 3 aprile 12
  • 42. On your Blomming pages Creating a Shop on Blomming you can immediately sell... martedì 3 aprile 12
  • 43. On your Blomming pages On websites and/or blogs Creating a Shop on Blomming you can immediately sell... martedì 3 aprile 12
  • 44. On your Blomming pages On websites and/or blogs Creating a Shop on Blomming On your Facebook page you can immediately sell... martedì 3 aprile 12
  • 45. On your Blomming pages On websites and/or blogs Creating a Shop on Blomming On your Facebook page you can immediately On Blomming’s Storefront sell... martedì 3 aprile 12
  • 46. On your Blomming pages On websites and/or blogs Creating a Shop on Blomming On your Facebook page you can immediately On Blomming’s Storefront sell... On other sites and mobile API devices martedì 3 aprile 12
  • 50. Thanks! Blomming.com Company.Blomming.com Magazine.Blomming.com Help.Blomming.com Twitter.com/Blomming Facebook.com/Blomming nicola@blomming.com On FB & Twitter as: njvitto martedì 3 aprile 12