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Bring excellence to supporting key customers
By

Navin Kukadia

10/23/2013

Navin Kukadia - Bring excellence to supporting key customers

1
Introduction
Navin in a nutshell

MA in Management
HNC in Engineering

Technical Publications

IRCA Lead Auditor

Diploma in Eng. Technology

UKAS Accreditation

+300 Companies Worldwide

(1986 - 1996)

Seminars & Conferences

QHSE, Improvements and Risk

(1992- 2013)

(2006 -2012)

10/23/2013

Navin Kukadia

2
BRAND VALUED
SKILLS & KNOWLEDE
RELIABILITY
CONFIDENCE
INNOVATION & CREATIVITY
(tangibles)

10/23/2013

Navin Kukadia - Bring excellence to supporting key customers

3
Business Solutions
FEEL FACTOR

WORD OF MOUTH
SHARING THE ‘WOW’ FACTOR
(non-tangibles)

10/23/2013

Navin Kukadia
Navin Kukadia - Bring excellence to supporting key customers

4
SUMMARY

Excellences matters to your customers

which adds business continuity and
sustainability in a competitive environment.
Remember the tangibles and non-tangibles

10/23/2013

Navin Kukadia - Bring excellence to supporting key customers

5
Thank You…time for Q&A

Thank You
Q&A

"Bringing excellence to support your key
customers is your own fault and it's your
choice to make them loyal"

10/23/2013

Navin Kukadia

6

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Bring excellence to supporting key customers

  • 1. : Bring excellence to supporting key customers By Navin Kukadia 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 1
  • 2. Introduction Navin in a nutshell MA in Management HNC in Engineering Technical Publications IRCA Lead Auditor Diploma in Eng. Technology UKAS Accreditation +300 Companies Worldwide (1986 - 1996) Seminars & Conferences QHSE, Improvements and Risk (1992- 2013) (2006 -2012) 10/23/2013 Navin Kukadia 2
  • 3. BRAND VALUED SKILLS & KNOWLEDE RELIABILITY CONFIDENCE INNOVATION & CREATIVITY (tangibles) 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 3
  • 4. Business Solutions FEEL FACTOR WORD OF MOUTH SHARING THE ‘WOW’ FACTOR (non-tangibles) 10/23/2013 Navin Kukadia Navin Kukadia - Bring excellence to supporting key customers 4
  • 5. SUMMARY Excellences matters to your customers which adds business continuity and sustainability in a competitive environment. Remember the tangibles and non-tangibles 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 5
  • 6. Thank You…time for Q&A Thank You Q&A "Bringing excellence to support your key customers is your own fault and it's your choice to make them loyal" 10/23/2013 Navin Kukadia 6

Editor's Notes

  1. 10s purpose of presentation – job interview
  2. 30-60 seconds intro on Navin Kukadia
  3. Project management : 4-5 minutes
  4. Audit and consulting talk for 5 minutes
  5. 5 minutes
  6. Closing summary 30-60 seconds :practical and pragmatic approach. Broader business context.