This document outlines a 5-step approach to improving employee performance through effective goal setting and feedback. The steps include collaborating with employees to remove barriers and provide coaching, preparing for performance reviews, monitoring and evaluating employee performance, engaging with employees to set measurable targets, and communicating clear expectations around goals, targets, and results. The approach is based on a performance management framework and provides practical tips, techniques, tools, examples, and self-paced learning to ensure success in implementing the steps.