Intranet are changing. Gone are the days of technology driven document repositories. Today's intranet is social, fun and helps your employees to be better at their jobs. Learn the 5 secrets to building a great intranet for your organization.

1. BUILDING A GREAT INTRANET
THE 5 SECRETS TO

2. 01
• Who owns your intranet? Until you can
answer this question with certainty, every
intranet project you will undertake will fail.
• Hint: Just because IT stood up the
technology doesn’t mean they own what
your organization does with it.
• Create an intranet governance body formed
by members of key departments of your
organization who will oversee your intranet.
• Make sure you have Senior Executive buy-in
by having someone from that group on your
intranet governance body.
CLEAR OWNERSHIP &
EXECUTIVE SUPPORT

3. 02
• Governance is a framework for guiding and
directing how the intranet is used in your
organization. If you don’t have a governance
framework, get one. We’ve got a whitepaper that
help you: Intranet Governance in 7 Easy Steps
• It’s important that your framework strikes a proper
balance between centralizing control and a free-for-
all.
• Your intranet will essentially be turning everyone
into publishers of content – ensuring what content
gets created and how it gets published needs to be
clearly communicated.
SIMPLE AND EFFECTIVE
GOVERNANCE

4. 03
• If all you do is stand up the technology on a
server and say to your employees, “here’s
your intranet” – you are doomed.
• Take the time to understand how your
organization will benefit from your intranet
solution. Start with areas where you will get
the most for your effort (improving your HR
on-boarding, creating an accurate staff
directory for remote work force etc), and
build on those successes.
• Don’t be afraid to bring in skilled craftspeople
to help you create compelling user interfaces
or to help you gain an understanding of what
your key business drivers should you be
focusing on.
DON’T BLAME
TECHNOLOGY

5. 04
• An intranet is meant to be a tool used by
your employees to support them in their
work towards making your company
successful.
• Do you know how your users interact with
your intranet? If you don’t, find out. Ask
them and look at your metrics for clues (you
track metrics, right!? If not, this is a good
place to start).
• Once you have insight, start small and solve
those problems - don’t try to boil the ocean.
CONSULT YOUR
USERS

6. 05
• Create a culture of sharing and content
development by encouraging and rewarding
information sharing.
• Start with a small group of keeners and let
them spread the word and build excitement.
Pretty soon you’ll have the whole company
participating
• Be smart and use technology to quickly and easily
add foundational metadata to any content
uploaded to your intranet so your users aren’t
bogged down in the logistics of putting up content.
• Build a process (automated or manual) that will
review and caul content that is no longer relevant
– and be brutal about getting rid of outdated
content and keeping your intranet relevant.
LET THE CREATIVE
JUICES FLOW