Personal Information
Organization / Workplace
Greater Atlanta Area United States
Occupation
Innovation & Transformation Leadership | Helping Organizations Discover and Operationalize "What's Next"
Industry
Consulting / Advisory
Website
www.wearepivot.com
About
I am an innovation & transformation leader rooted in the digital culture and passionate about "what's possible". I help organizations operationalize experiences and innovation through:
• Driving Innovation and Transformation Initiatives and Teams
• Leveraging customer experience, design thinking & business architecture as a holistic lens to create and deliver exceptional end-to-end customer experience strategies
• Understand how to support and address customer needs and expectations through effective strategy, technology and content
• Facilitate engaging workshops for a variety of audiences using powerful questions that creates collaboration and drives outcomes
Tags
#digitaltransformation
#digital
#designthinking
#cx
#businesstransformation
#businessarchitecture
#businessagility
#agility
#agile
cx
customer experience
digital transformation
digital
culture hacking
strategy
innovaciã³n
business agility
lean startup
agile
audience persona
customer journey
fusion teams
business architecture
digital business design
content marketing
social media marketing
advertising agency
marketing and advertising
advertising
digital strategy
digital marketing
See more
Presentations
(5)Likes
(23)Creating Agile Organizations by Combining Design, Architecture and Agile Thinking
Craig Martin
•
7 years ago
MARKETING TECHNOLOGY LUMAscape
LUMA Partners
•
10 years ago
Make Email Suck Less
Michael Barber
•
9 years ago
Digital Summit Charlotte: Journey Mapping for Damn Good Digital Design
Rebekah Baggs
•
9 years ago
Human Experience Design (Digital Summit Workshop)
Sarah Weise
•
9 years ago
Engage & Delight in a Digital World: Secrets for Connecting from Lean UX, Agile & More
Sarah Weise
•
9 years ago
Handbook: Human Experience Design Workshop (Digital Summit)
Sarah Weise
•
9 years ago
#CNX14 - Content Marketing: The Art of Business Storytelling
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Social Listening: From Getting Started to Executing at Scale
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Making Mobile Moments Matter
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - The Power of Personal Brand and How to Create Yours for Career Success
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Social Content Marketing in a B2B World
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Raise your Marketing Game with Killer Community Management on Social Networks
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Powering the Mobile Customer Journey
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Welcome to the Collaborative Economy
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Harnessing the Power of Online Video: The Art and Science of Video Marketing
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Content Marketing Bootcamp: Your Guide to Content Strategy, Creation, Promotion, and Measurement
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Data for Designers
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - The Strategic Formula for Email Conversion Success
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - The Connected Nonprofit and the Connected Campus: Creating Stronger Connections
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - 7 Technology Trends Transforming Customer Communication
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Use Chatter and Communities to Drive Stronger Customer Engagement
Salesforce Marketing Cloud
•
9 years ago
#CNX14 - Crisis Communication
Salesforce Marketing Cloud
•
9 years ago
Personal Information
Organization / Workplace
Greater Atlanta Area United States
Occupation
Innovation & Transformation Leadership | Helping Organizations Discover and Operationalize "What's Next"
Industry
Consulting / Advisory
Website
www.wearepivot.com
About
I am an innovation & transformation leader rooted in the digital culture and passionate about "what's possible". I help organizations operationalize experiences and innovation through:
• Driving Innovation and Transformation Initiatives and Teams
• Leveraging customer experience, design thinking & business architecture as a holistic lens to create and deliver exceptional end-to-end customer experience strategies
• Understand how to support and address customer needs and expectations through effective strategy, technology and content
• Facilitate engaging workshops for a variety of audiences using powerful questions that creates collaboration and drives outcomes
Tags
#digitaltransformation
#digital
#designthinking
#cx
#businesstransformation
#businessarchitecture
#businessagility
#agility
#agile
cx
customer experience
digital transformation
digital
culture hacking
strategy
innovaciã³n
business agility
lean startup
agile
audience persona
customer journey
fusion teams
business architecture
digital business design
content marketing
social media marketing
advertising agency
marketing and advertising
advertising
digital strategy
digital marketing
See more