This document discusses decision making in teams. It begins by defining a team as a group of individuals working together to achieve a common goal. It then discusses the benefits of team-based decision making, noting that teams can pool diverse expertise and coordinate actions to achieve goals. The document outlines factors that can affect team decision making such as group size, individual biases, and cultural diversity. It recommends that teams establish clear decision-making procedures and choose appropriate decisions for consensus versus unilateral or consultative styles. Finally, it provides tips for reaching consensus, including seeking understanding of all perspectives and not allowing any member to dominate discussions.
3. Objective To understand the role of teams in decision making and
exploring the benefits of team based decision making
4. What is a Team
A team is a group of individuals (human or
non-human) working together to achieve
their goal.
[a] team is a group of people who are
interdependent with respect to information,
resources, knowledge and skills and who seek
to combine their efforts to achieve a
common goal - Thompson, Leigh (2008)
5. Importance of
Team based Decision making
The need to pool diverse expertise in order to coordinate the
actions of all for a common goal
A team is a group of people working in coordination with
other people to achieve a common goal
It implies that the team members suppress their personal
objectives in favour of team’s one
Decisions made by groups are superior to the decisions of
individuals
6. Nature of Team
Teams are diverse in terms of socioeconomic, cultural,
gender and educational aspects
Members are perceived in different status such as high and
low
High status members have more influence on decision
making
Communication is directed to high status members
Low status members are more likely to accept the opinions
of high status members
7. Contd.
There is a belief that men perform well in team
environment
All female teams outperform all male teams
Homogeneous groups are more likely to be affected by
group thinking
Culturally more diverse group makes less risky decisions
than homogeneous groups.
10. Effective team
decision making
Choosing what decisions require just the
team leader (Unilateral)
Or
Needs input from the team – BUT the
team leader, who is accountable for the
output of the team, makes the decision
(Consultative)
Or The entire team will share and then
decide AS A TEAM what to do (Group)
Requires planning and forethought.
11. Getting consensus on Decision making
Consensus,
Used appropriately, can result in high-
quality decisions that the entire team
supports and works to implement.
Used inappropriately, it can be a huge
waste of time and a source of
frustration.
Examples of decisions for which
consensus is appropriate:
Setting project goals
Picking a time for the team to meet
Examples of decisions for which
consensus is inappropriate:
Determining what method to use for
reporting data and information
Selecting how / where to print
paperwork
12. Reaching
Consensus
Don’t just sell idea… ask questions.
Seek ways to address concerns of all… look for the
“win/win” opportunities.
Search for core issues: what’s important to the other
person?
Listen with an open mind.
Try arguing the other side to ensure you really understand
it.
Don’t allow any member to dominate.
Hold out for more discussion if you don’t agree.
13. References 1. Thompson, Leigh (2008). Making the team : a guide for
managers (3rd ed.). Pearson/Prentice Hall. ISBN
9780131861350.
2. Chapman G B and Sonnenbert F A (eds) (2000) Chapter
10: Team Medical Decision Making, in Decision Making In
Health Care: Theory, Psychology and Applications,
Cambridge University Press, USA
3. Eddy D (1993) Broadening the responsibilities of
Practitioners: The team approach, Vol.269, pp.1849-1855
14. United as a team We Stand! Divided as individuals we fall!
Thank you