1. PERSONAL PARTICULARS
Name : Nur Afni Binti Aripin
Current Address: 20, Jln Pinggiran Putra 5/19, Taman Desa Pinggiran Putra Sg. Merab, 43000,
Kajang, Selangor
Permanent Address: P.O Box 61168, 91120, Lahad Datu, Sabah.
Date of Birth : June 23, 1987
Mobile phone : 019-2572413
Email address : nurafniaripin@yahoo.com.my
_________________________________________________________________________________
OBJECTIVE
To build a career that suits my experience and my qualification
WORKING EXPERIENCE
1. Company : IOI Group Berhad (IOI Properties- District21)
Industry : Tourism and Hospitality
Designation : Sales & Marketing Executive
Durations : 18 November 2014 to Present
Job Description:
Sales and marketing
 Generate and qualify leads for District21
 Prepare sales action plans and strategies
 Develop and maintain a customer database, sales & promotional materials
 Plan and conduct direct marketing activities
 Make a sales calls to new and existing clients
 Develop and make presentations of company products and services to current and potential
clients and followed by preparing sales proposal or contract.
 Respond to sales inquiries and concern by phone, via email or in person
 Monitor and report on sales activities to all department whish is related
 Arrange and does sales presentation talk with potential agents.
 Provided up to dates details on special promotion, new and existing packages.
Public Relation
 Attended media request from TV Station, magazine and radio for interview and shooting
request.
 Develop and make presentations of company products and services to current and potential
client and followed by preparing sales proposal or contract.
 Responsible in arranging a site inspection for the clients to maintained good relationship.
Operation
 Responsible in executing an event request from the client
 Liaise with Front operation for registration process
 Liaise with Back operation for the manpower arrangement and to execute the plan.
 Act as a coordinator to coordinate the game plan of the customer.
 Responsible to submit the order from customer (food and beverages) from the vendor and to
ensure the delivery is on time.
 Responsible to ensure the room decoration and any arrangement for the event is done before
the event.
Finance
 Responsible to ensure the payment is made on time by the customers
 To update the payment to the finance and providing the supporting document to Finance and
Front operation for the record.

2. 2. Company : Luxury Tours Malaysia Sdn Bhd
Industry : Tourism and Hospitality
Designation : Tour Coordinator (Executive)
Durations : November 2013 to 07 November 2014
Job Description:
Sales and marketing
 Responsible on exploring new sales market – Indonesia.
 Attended Sales Mission at Indonesia (TTC & Travel Mart - Surabaya, Jakarta, Bandung,
Yorkjakarta, Semarang, Solo and Malang)
 Arrange and does sales presentation talk with potential agents during sales mission and
friendship dinner.
 Direct liaise with Singapore, Indonesia, Philippines, and India travel agent.
 Provided up to dates details on special promotion, new and existing packages.
 Produce new tour package from forecasted market demand.
Public Relation
 Attended sales agent meeting in regards with Tourism Industry updates organized by Ministry
of Tourism Malaysia
 Attended a Travel Mart event to promote Visit Malaysia year 2014 in Indonesia organized by
Tourism Malaysia Jakarta
 Visited Hotelier and Vendor for meeting and inspection to maintained good relationship.
Operation
 Responded to and managed India and Philippines Series Package
 Responded to enquiries and booking from Indonesia , India, Singapore and Philippines FIT
 Arranged hotels, transfers (transportation), ticket (theme attraction and tour sites) according to
guest tour package
 Direct liaise with tour vendor (hotels, theme attraction, tour site) and supplier ( transport
provider) for booking, payment, acknowledgement and public relation
3. Company : Oxford Fajar Sdn Bhd
Industry : Publishing
Designation : Sales Executive
Durations : June 2012- November 2013
Job Description:
Sales and marketing
 Managed three main sales area of Sabah (Tawau, Lahad Datu and Sandakan) which covered
thirty six high schools.
 Cooperated with seven main bookstores dealers.
 Arranged sales meeting with potential clients (teachers, bookstores, and freelance book
sellers) every two weeks.
Sales collection
 Achieved exceeded sales target 100 thousand for the first sales Quarter.
 Collect sales payment from dealers within scheduled
 Reported sales collection to Oxford Fajar Finance HQ.
 Implemented new Finance Policies for HQ to all sales dealers.
Customer service
 Solved enquires and difficulties in regards to product availability, orders and special request.
 Ensured that dealer’s product stocks are sufficient for orders.
 Maintained good relation with existing clients and potential clients.
Reporting
 Prepared Monthly, Yearly, Area and Dealer Sales Forecast Reports.
 Prepared weekly sales report to direct reporting Regional Sales Manager in KL Headquarters.

3. 4. Company : GCH Retail Sdn Bhd (Guardian Fajar)
Industry : Retail
Designation : Supervisor
Durations : Nov 2010- June 2011
Job Description:
Supervisor
 Assisted Store Manager or Executive in Charge in Daily running of the operations
 Troubleshoot on pricing problems and report to Store Manager.
 Responsible in proper handling money such as daily collection, petty cash, banking of sales,
safe float, credit card transactions.
 Held outlet keys and ensure proper opening and closing.
 Supervised the intake of goods, ensured correct pricing, maintained proper shell labels,
merchandising and storing of stocks.
 Prepared staff duty rooster and ensured that they adhere to the proper time management.
 Ensured all promoter wearing uniform and badges and adhere company rules and
regulations.
 Ensured cleanliness, tidiness, security and safety control or loss prevention procedures for
are maintained and adhere.
Administrative
 Kept proper records and procedures of clerical work e:g filing PO, RPO, PRN,RTV, circulars
,memo, upkeep all registers and maintaining data in DSS Back Office
 Followed up with vendors on credit notes, short supplies and goods replacement goods..
 Prepared ordering form for vendors and DC, maintaining efficient and effective stock control,
preparing stock take , stock checking, receiving and explaining stock discrepancies
Customer Service
 Handled customer complaint promptly in the absence of Store Manager.
 Provided a customer service
5. Company : Tourism Malaysia (KK Branch)
Industry : Tourism and Hospitality
Designation : Intern
Durations : June 2010 - September 2010
Job Description:
Customer Service
 Assisted local and international tourist in regards of an information of a tourism place of
attraction via phone and over the counter
Administrative
 Assisted tourism staff to do filing and research of tourism places in Sabah
 Assisted tourism staff to prepare a report of an event or organize by Tourism Malaysia
Event Management
 Participated in any event handled and organized by Tourism Malaysia. E:g
Travel Mart

4. GRADUATES TRAINING
Graduate Employability Management Scheme (GEMS)
Duration: Nov, 2011 -Jan2012
Objective:
Intensive training for 1st degree graduates to develop professional attribute foundation for corporate
work environment.
Training Module:
Building and Achieving Self-Efficacy (B.A.S.E), Business Writing, Project and Event
Management, Business Appreciation, Presentation and Public Speaking Skills, Information
Management, Problem Solving and Creative Thinking, Basic Management Skills,
Interpersonal Communication, Employability Enhancement
Position : Corporate Communication Manager, Project manager “ Spread The Love”
EDUCATION
University Utara Malaysia (UUM)
Bachelor Degree of Tourism Management (Hons)
CGPA: 3.44/4.00 (2011)
MUET: Band 3 (2006)
REFERENCE
Name: Ms. Charlie Cheah
Position: Assistant Sales & Marketing Manager
Company: IOI Group (District21)
Phone No: 016 564 4643
Email: charlie.cheah@ioigroup.com
Name: Mr. Arokia Das Anthony
Position: Director
Company: Luxury Tours Sdn.Bhd
Phone No: 012-3900391
Email: arokia.das@luxurytours.com.my
EXPECTED SALARY
RM 3700 (Negotiable)
AVAILABILITY
2 Weeks Notice