Nuno Vaz Neto

Lisbon Area, Portugal Portugal

Head of Loyalty & Customer Centricity

With 20 years’ experience in Sales & Marketing Management, Operations and Customer Experience, particularly in B2C Energy Market, 18 of those in the major Oil&Gas multinational Portuguese Company. During his career, he developed strong competences in several areas, such as Sales & Retention, Customer Experience, Channel Management - contact centre inbound and outbound, stores and distributors, d2d sales teams and key accounts - and Post-Sales management, namely operations as Complaints, Debt and Collections Management. He also has strong competences in developing marketing mix strategies. As Head of Loyalty, Business Development & Client Centric, Nuno has direct responsibilit...