Personal Information
Organization / Workplace
Lisbon Area, Portugal Portugal
Occupation
Head of Loyalty & Customer Centricity
Website
http://www.galpenergia.com
About
With 20 years’ experience in Sales & Marketing Management,
Operations and Customer Experience, particularly in B2C Energy Market, 18 of
those in the major Oil&Gas multinational Portuguese Company.
During his career, he developed strong competences in several areas, such as Sales & Retention, Customer Experience, Channel Management - contact centre inbound and outbound, stores and distributors, d2d sales teams and key accounts - and Post-Sales management, namely operations as Complaints, Debt and Collections Management. He also has strong competences in developing marketing mix strategies.
As Head of Loyalty, Business Development & Client Centric, Nuno has direct responsibilit...
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Personal Information
Organization / Workplace
Lisbon Area, Portugal Portugal
Occupation
Head of Loyalty & Customer Centricity
Website
http://www.galpenergia.com
About
With 20 years’ experience in Sales & Marketing Management,
Operations and Customer Experience, particularly in B2C Energy Market, 18 of
those in the major Oil&Gas multinational Portuguese Company.
During his career, he developed strong competences in several areas, such as Sales & Retention, Customer Experience, Channel Management - contact centre inbound and outbound, stores and distributors, d2d sales teams and key accounts - and Post-Sales management, namely operations as Complaints, Debt and Collections Management. He also has strong competences in developing marketing mix strategies.
As Head of Loyalty, Business Development & Client Centric, Nuno has direct responsibilit...