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Calling Watson™ to Ward
             8 Stat
           Nick van Terheyden, MD
           Chief Medical Information Officer – Clinical Language Understanding
           Nuance Communications Inc

           Wednesday, February 2
           9:45 - 10:45 AM




DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not
                    necessarily represent official policy or position of HIMSS.
                        Watson™ and DeepQA™ are trade names of IBM
Conflict of Interest Disclosure
         Nick van Terheyden, MD

• Salary: Nuance Communications Inc




                 © 2012 HIMSS
Learning Objectives
• Recognize how technology can bring real-time knowledge
  and the latest clinical developments to the clinicians‟
  workflow.
• Define IBM‟s Watson™ - an insight into the DeepQA™
  process, the complexities and details of the DeepQA™
  challenge, and how these tools and techniques can be
  applied in a clinical context.
• Summarize the progress to date on the development, and
  implementation behind the scenes on Watson in healthcare.
• Demonstrate the data tsunami challenge faced in the
  clinical settings and how artificial intelligence technology
  like Watson™ can offer new means for rapid access to
  critical, specific and highly relevant data with corresponding
  links to underlying evidence.
• Identify an interim pathway for attendees to develop their
  own concrete steps to create an information rich yet
  physician friendly environment
                 Watson™ and DeepQA™ are trade names of IBM
Medicine used to be
     simple, ineffective and
         relatively safe.
   Now it is complex, effective
    and potentially dangerous
Sir Cyril Chantler, Kings Fund Chantler C. The role and education of doctors in the delivery of health
                                                                                                 care.
                                                                         Lancet 1999;353:1178-81u
Lifestyle defines „Group Health‟
                                       60 % - 80%
                                         of Group Health issues may be
                                          preventable

– 58% Reduction in Diabetes                                                   – 60% Fewer Cardiac
  with lifestyle modification                                                   Events
                                                                                     Hambrecht Circulation 2004;109:1371-78
  Tuomilehto, 2001 NEJM 344(18): 1343-50


– 60% Less Cancer                                                             – 44% Reduction in total
  De Lorgeril, Arch Int Med 1998;158:1181-87                                    mortality (NNT=16)
                                                                                     Lyon Heart Study, Circulation 1999;99:779-85

– 83% less Heart Disease                                                      – 45% Reduction in total
– 91% less Diabetes                                                             mortality (NNT=2.4)
  Nurses Health Study, NEJM 2000;343:16-22, NEJM
       2001;345:790-97                                                               Indian Heart Study, BMJ 1992;304:1015-19


– 73% less CHD                                                                – 40% Mortality Reduction
                                                                                     GISSI-Prevenzione, Med.Diet AHA11/01: Marchioli
– 69% less Cancer
  HALE Project. Knoops JAMA 2004;292:1433-1439                                – 67% Mortality Reduction
                                                                                     Indo-Med Study, Lancet 2002;360:1455-61]
                                                                                                                          5
                              2009 Continua Health Alliance Brigitte Piniewski, MD
Modifiable Health
                     0        Age                25                                     65
       Wellness




                                                                 60-80% Lifestyle
       Pre-Illness




                         Unpredictable Health
                         Predictable (Rules-based) Health
       Illness




                                                                                             Death


                                                                                                6
2008                                 2009 Continua Health Alliance Brigitte Piniewski, MD            6
To put it another way….                                            Age
       Wellness


                     0                     25                                      65
       Pre-Illness




                             Fun


                                                                                No Fun
       Illness




                                                                                          Death


                                                                                             7
2008                               2009 Continua Health Alliance Brigitte Piniewski, MD           7
Preventive Medicine – A warning
                              Age
                     0                          25                                      65
       Wellness




                                       $$$                                            $$$?
                                                                 60-80% Lifestyle
       Pre-Illness




                         Unpredictable Health
                         Predictable (Rules-based) Health
       Illness




                                                                                                  Death
                                                                                                     8
2008                                       2009 Continua Health Alliance Brigitte Piniewski, MD           8
Challenge                   –   Clinical Knowledge-Processing Burden
“Current medical
practice relies
heavily on the                                    Knowledge processing requirement
unaided mind to
recall a great
amount of detailed
knowledge – a
process which, to
                                                                                         This gap
the detriment of all
                                                                                         injures patients
stakeholders, has
repeatedly been                   Knowledge processing capacity
shown unreliable”

Crane and Raymond
The Permanente Journal
Winter 2003 Volume 7 No.1
Kaiser Permanente Institute for
Health Policy
                                          Years ago                    Today



                                                                           Slide courtesy of Dr Mike Bainbridge
Information Overload – Big Data
• Watson™ can sift through 200 million pages in 3 secs
   – Graphic/analogy
• Medical information doubling every 5 years
   – Reference
      • Brent James, MD, MStat, Chief Quality Officer, Intermountain
        Health Care; subject of The New York Times article “If Health
        Care is Going to Change, Dr. Brent James Will Lead the Way”
      • http://www.nytimes.com/2009/11/08/magazine/08Healthcare-
        t.html?pagewanted=all
• 1.8 zetabytes of information created this year –
  majority of it unstructured – 57 Billion 32Gb iPods
  (Source: IDC)
   – That‟s enough information to fill 57 billion 32GB Apple
     iPads (which could build a mountain of iPads 25 times
     higher than Mt Fuji
Time To Market
• Studies suggest that it takes an average of
  17 years for research evidence to reach
  clinical practice (it took 25 years for Beta
  blockers Rx for heart patients) (1)
• It takes an estimated average of 17 years
  for only 14% of new scientific discoveries to
  enter day-to-day clinical practice (2)
• Roughly 5% of autopsies reveal lethal
  diagnostic errors for which a correct
  diagnosis coupled with treatment could
  have averted death
1. Balas, E. A., & Boren, S. A. (2000). Yearbook of Medical Informatics: Managing Clinical Knowledge for Health Care Improvement. Stuttgart, Germany:
   Schattauer Verlagsgesellschaft mbH
2. Westfall, J. M., Mold, J., & Fagnan, L. (2007). Practice-based research - "Blue Highways" on the NIH roadmap. JAMA, 297(4), p. 403.
3. Shojania, KG, Burton EC, McDonald KM, Goldman L Changes in rates of autopsy-detected diagnostic errors over time: a systematic review. JAMA.
   2003;289(21):2849-22856
Current Rate of Use for Selected Procedures

         Clinical Procedure                               Landmark Trial                 Current Rate of Use

         Flu Vaccination                                  1968 (7)                       55% (8)

         Thrombolytic therapy                             1971 (9)                       20% (10)

         Pneumococcal vaccination                         1977 (11)                      35.6% (8)

         Diabetic eye exam                                1981 (4)                       38.4% (6)

         Beta blockers after MI                           1982 (12)                      61.9% (6)

         Mammography                                      1982 (13)                      70.4% (6)

         Cholesterol screening                            1984 (14)                      65% (15)

         Fecal occult blood test                          1986 (16)                      17% (17)

         Diabetic foot care                               1983 (18)                      20% (19)




1. Balas, E. A., & Boren, S. A. (2000). Yearbook of Medical Informatics: Managing Clinical Knowledge for Health Care
   Improvement. Stuttgart, Germany: Schattauer Verlagsgesellschaft mbH
Reading to Keep up – Information Overload
• Today's experienced clinician needs close to 2 million pieces
  of information to practice medicine
• Doctors subscribe to an average of seven journals
  representing over 2,500 new articles each year, making it
  literally impossible to keep up-to-date with the latest
  information about diagnosis, prognosis and therapy
• Comparison of the time required for reading (for general
  medicine, enough to examine 19 articles per day, 365 days
  per year ) with the time available (well under an hour per
  week by British medical consultants, even on self-reports ).
• Furthermore, the interpretation of patient data is difficult
  and complicated, mainly because the required expert
  knowledge in each of the many different medical fields is
  enormous and the information available for the individual
  patient is multi-disciplinary, imprecise and very often
  incomplete.
Meet Gerard Donovan….
Cardiology   Radiology   Billing         Plant                           Administration   Pharmacy   Food       Lab      About that Bill
$3,943       $1,290                                                                       $1,433     services   $3,233




                                   Intensive Care
                                   $17,664




                                                             Operating
                                                             Room
                                                             $36,127




                                                    ... and his 150 medical staff...
HOW DOES IT WORK

DEEPQA™
Watson™ DeepQA™
         Technology
• Analyzing large volumes of structured
  and unstructured data
• Interprets and understands natural
  language questions
• Generates and evaluates hypothesis
  and quantifies confidence in answers
• Supports iterative dialog to refine
  results
• Adapts and learns over time improving
  results
DeepQA™: The Technology Behind
                     Watson™
                                                                                                           Learned Models
                                                                                                          help combine and
                                                                                                         weigh the Evidence
                                                                   Evidence                           Balance
                                                                   Sources                           & Combine
                   Answer                                                                                    Models   Models
                   Sources                                                           Deep
Question                                         Answer            Evidence                                  Models   Models
                                                                                   Evidence
                             Candidate           Scoring           Retrieval 100,000’s Scores from
              Primary                                    1000’s of
                                                                                    Scoring
                                                                              many Deep Analysis
                              Answer                                                                         Models   Models
              Search                                 Pieces of Evidence           Algorithms
                             Generation
                                100’s Possible
                                    Answers
         Multiple       100’s
     Interpretations   sources
Question &                                                                                                    Final Confidence
                    Question            Hypothesis         Hypothesis and Evidence
  Topic                                                                                    Synthesis             Merging &
                  Decomposition         Generation                Scoring
 Analysis                                                                                                         Ranking


                                  Hypothesis          Hypothesis and Evidence                                    Answer &
                                  Generation                 Scoring                                            Confidence
                                               ...
Architecture
User Experience
By Nuance and Partners…..

                                …..community of consumers
                                – large and small




                CLU……                                       Cloud to Cloud    DeepQA™
                                                                             Solutions for
                                                     ….community of           Healthcare
EMRs                                                 Content
                                                     Publishers




    Large
Institutional               …..community of
  Providers                 CASE Content Partners
Comparison
• Not simple search
• Analysis of multiple concurrent
  complex contributing conditions and
  factors
Question and Answer Sets
                Success
• Question: This hormone deficiency is
  associated with Kallmann's syndrome.
  – Passage: Isolated deficiency of GnRH or its
    receptor causes failure of normal pubertal
    development and amenorrhea in women. This
    disorder is termed Kallmann syndrome when
    it is accompanied by anosmia and has also
    been termed idiopathic hypogonadotropic
    hypogonadism (IHH).”
• Answer: GnRH
• Notes: We know that “GnRH” is a hormone
  (from the ontology) so that lets us choose it
  as the most likely answer.
Question and Answer Sets
             Miss
• Question: Eponym from Victorian literature
  for obesity hypoventilation syndrome.
  – Correct passage: Obesity-hypoventilation
    syndrome is also known as pickwickian
    syndrome, in reference to Charles Dickens‟…
  – Correct answer: Pickiwickian Syndrome
  – Wrong passage: Other clinical features
    associated with obesity-hypoventilation
    syndrome are daytime hypersomnolence and
    cor pulmonale.
  – Wrong answer: cor pulmonale
Potential Use Cases
•   If We Only Knew What We Knew
     –   Bringing Evidence to the Point of Care
     –   Consumption of medical records, results etc offering differential diagnosis and
         probability analysis with links to underlying literature sources
     –   Draws on the specifics of a patient case and vast volumes of clinical data and medical
     –   Highly granular results tailored to a particular patient‟s
         conditions, demographics, history
     –   True personalization of medicine based on large cohort historical data analysis
•   Acting on What We Know
     –   Medication dosage: guidelines, clinical research findings for specific patient
     –   Adverse drug reactions: computational model + research database populated by
         Watson
     –   Treatment Options: contextualized to patient
     –   Standard of Care: aligning treatment to standards
     –   Trending guidelines: recently published, pre-official
     –   Post-Operative Discharge and Follow up
     –   Entry of symptoms or symptomatic trends can trigger alerts for follow up
     –   Ongoing refinement based on dynamic interaction and learning
     –   Medical avatar for treatment and management of chronic conditions
Long Term Objectives
• Creation of a state of the art system oriented to evidence
  based decision making in healthcare, where such a system
   –   Reports the suggested decisions and decision processes
   –   Reports the aggregated data from clinical processes
   –   Defined as real-time or retrospective system
   –   Designed to assist medical professions involved in the patient life cycle, in
       diagnosis and treatment of a patient
• Applying and expanding Watson‟s framework in conjunction
  with Clinical Language Understanding, medical data and
  medical ontology
• Integrated into medical workflow and learn over time
Challenges
• Ambiguous human language
• Integration with existing systems – extract
  of complete data set for history, results etc
  –   Often in disparate systems
  –   Non standard interfaces
  –   Non standard format
  –   Unstructured narrative
• Patient interaction with technology vs
  humans
  – Telemedicine and consumer trend towards
    home based care
Replacing the Doctor?
• Study done by the Mayo Clinic in 2006
  identified the most important characteristics
  patients feel a good doctor must possess
• The Ideal clinician is
  –   confident,
  –   empathetic,
  –   humane,
  –   personal,
  –   forthright,
  –   respectful, and
  –   thorough
• These facets are entirely human and will be
  hard for technology to replace
                        Mayo Clin Proc. 2006;81(3):338-344
Questions
For More information I can be reached at
Nick van Terheyden, MD
Chief Medical Information Officer,
Nuance Communications
www.nuance.com/healthcare

E-Mail                  drnick@nuance.com
                        drnic1@gmail.com
Twitter                 http://twitter.com/drnic1
Voice of the Doctor     http://drvoice.blogspot.com/
LinkedIn                http://www.linkedin.com/in/nickvt
Plaxo                   http://nvt.myplaxo.com
FaceBook                http://facebook.com/drnic1
Google Voice            (301) 355-0877
Calling Watson™ to Ward
         8 Stat
 Nick van Terheyden, MD
 Chief Medical Information Officer – Clinical Language Understanding
 Nuance Communications Inc

 Wednesday, February 2
 9:45 - 10:45 AM

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Calling WatsonTM to Ward the Data Tsunami

  • 1. Calling Watson™ to Ward 8 Stat Nick van Terheyden, MD Chief Medical Information Officer – Clinical Language Understanding Nuance Communications Inc Wednesday, February 2 9:45 - 10:45 AM DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS. Watson™ and DeepQA™ are trade names of IBM
  • 2. Conflict of Interest Disclosure Nick van Terheyden, MD • Salary: Nuance Communications Inc © 2012 HIMSS
  • 3. Learning Objectives • Recognize how technology can bring real-time knowledge and the latest clinical developments to the clinicians‟ workflow. • Define IBM‟s Watson™ - an insight into the DeepQA™ process, the complexities and details of the DeepQA™ challenge, and how these tools and techniques can be applied in a clinical context. • Summarize the progress to date on the development, and implementation behind the scenes on Watson in healthcare. • Demonstrate the data tsunami challenge faced in the clinical settings and how artificial intelligence technology like Watson™ can offer new means for rapid access to critical, specific and highly relevant data with corresponding links to underlying evidence. • Identify an interim pathway for attendees to develop their own concrete steps to create an information rich yet physician friendly environment Watson™ and DeepQA™ are trade names of IBM
  • 4. Medicine used to be simple, ineffective and relatively safe. Now it is complex, effective and potentially dangerous Sir Cyril Chantler, Kings Fund Chantler C. The role and education of doctors in the delivery of health care. Lancet 1999;353:1178-81u
  • 5. Lifestyle defines „Group Health‟ 60 % - 80% of Group Health issues may be preventable – 58% Reduction in Diabetes – 60% Fewer Cardiac with lifestyle modification Events Hambrecht Circulation 2004;109:1371-78 Tuomilehto, 2001 NEJM 344(18): 1343-50 – 60% Less Cancer – 44% Reduction in total De Lorgeril, Arch Int Med 1998;158:1181-87 mortality (NNT=16) Lyon Heart Study, Circulation 1999;99:779-85 – 83% less Heart Disease – 45% Reduction in total – 91% less Diabetes mortality (NNT=2.4) Nurses Health Study, NEJM 2000;343:16-22, NEJM 2001;345:790-97 Indian Heart Study, BMJ 1992;304:1015-19 – 73% less CHD – 40% Mortality Reduction GISSI-Prevenzione, Med.Diet AHA11/01: Marchioli – 69% less Cancer HALE Project. Knoops JAMA 2004;292:1433-1439 – 67% Mortality Reduction Indo-Med Study, Lancet 2002;360:1455-61] 5 2009 Continua Health Alliance Brigitte Piniewski, MD
  • 6. Modifiable Health 0 Age 25 65 Wellness 60-80% Lifestyle Pre-Illness Unpredictable Health Predictable (Rules-based) Health Illness Death 6 2008 2009 Continua Health Alliance Brigitte Piniewski, MD 6
  • 7. To put it another way…. Age Wellness 0 25 65 Pre-Illness Fun No Fun Illness Death 7 2008 2009 Continua Health Alliance Brigitte Piniewski, MD 7
  • 8. Preventive Medicine – A warning Age 0 25 65 Wellness $$$ $$$? 60-80% Lifestyle Pre-Illness Unpredictable Health Predictable (Rules-based) Health Illness Death 8 2008 2009 Continua Health Alliance Brigitte Piniewski, MD 8
  • 9. Challenge – Clinical Knowledge-Processing Burden “Current medical practice relies heavily on the Knowledge processing requirement unaided mind to recall a great amount of detailed knowledge – a process which, to This gap the detriment of all injures patients stakeholders, has repeatedly been Knowledge processing capacity shown unreliable” Crane and Raymond The Permanente Journal Winter 2003 Volume 7 No.1 Kaiser Permanente Institute for Health Policy Years ago Today Slide courtesy of Dr Mike Bainbridge
  • 10. Information Overload – Big Data • Watson™ can sift through 200 million pages in 3 secs – Graphic/analogy • Medical information doubling every 5 years – Reference • Brent James, MD, MStat, Chief Quality Officer, Intermountain Health Care; subject of The New York Times article “If Health Care is Going to Change, Dr. Brent James Will Lead the Way” • http://www.nytimes.com/2009/11/08/magazine/08Healthcare- t.html?pagewanted=all • 1.8 zetabytes of information created this year – majority of it unstructured – 57 Billion 32Gb iPods (Source: IDC) – That‟s enough information to fill 57 billion 32GB Apple iPads (which could build a mountain of iPads 25 times higher than Mt Fuji
  • 11.
  • 12.
  • 13.
  • 14. Time To Market • Studies suggest that it takes an average of 17 years for research evidence to reach clinical practice (it took 25 years for Beta blockers Rx for heart patients) (1) • It takes an estimated average of 17 years for only 14% of new scientific discoveries to enter day-to-day clinical practice (2) • Roughly 5% of autopsies reveal lethal diagnostic errors for which a correct diagnosis coupled with treatment could have averted death 1. Balas, E. A., & Boren, S. A. (2000). Yearbook of Medical Informatics: Managing Clinical Knowledge for Health Care Improvement. Stuttgart, Germany: Schattauer Verlagsgesellschaft mbH 2. Westfall, J. M., Mold, J., & Fagnan, L. (2007). Practice-based research - "Blue Highways" on the NIH roadmap. JAMA, 297(4), p. 403. 3. Shojania, KG, Burton EC, McDonald KM, Goldman L Changes in rates of autopsy-detected diagnostic errors over time: a systematic review. JAMA. 2003;289(21):2849-22856
  • 15. Current Rate of Use for Selected Procedures Clinical Procedure Landmark Trial Current Rate of Use Flu Vaccination 1968 (7) 55% (8) Thrombolytic therapy 1971 (9) 20% (10) Pneumococcal vaccination 1977 (11) 35.6% (8) Diabetic eye exam 1981 (4) 38.4% (6) Beta blockers after MI 1982 (12) 61.9% (6) Mammography 1982 (13) 70.4% (6) Cholesterol screening 1984 (14) 65% (15) Fecal occult blood test 1986 (16) 17% (17) Diabetic foot care 1983 (18) 20% (19) 1. Balas, E. A., & Boren, S. A. (2000). Yearbook of Medical Informatics: Managing Clinical Knowledge for Health Care Improvement. Stuttgart, Germany: Schattauer Verlagsgesellschaft mbH
  • 16. Reading to Keep up – Information Overload • Today's experienced clinician needs close to 2 million pieces of information to practice medicine • Doctors subscribe to an average of seven journals representing over 2,500 new articles each year, making it literally impossible to keep up-to-date with the latest information about diagnosis, prognosis and therapy • Comparison of the time required for reading (for general medicine, enough to examine 19 articles per day, 365 days per year ) with the time available (well under an hour per week by British medical consultants, even on self-reports ). • Furthermore, the interpretation of patient data is difficult and complicated, mainly because the required expert knowledge in each of the many different medical fields is enormous and the information available for the individual patient is multi-disciplinary, imprecise and very often incomplete.
  • 17. Meet Gerard Donovan…. Cardiology Radiology Billing Plant Administration Pharmacy Food Lab About that Bill $3,943 $1,290 $1,433 services $3,233 Intensive Care $17,664 Operating Room $36,127 ... and his 150 medical staff...
  • 18. HOW DOES IT WORK DEEPQA™
  • 19. Watson™ DeepQA™ Technology • Analyzing large volumes of structured and unstructured data • Interprets and understands natural language questions • Generates and evaluates hypothesis and quantifies confidence in answers • Supports iterative dialog to refine results • Adapts and learns over time improving results
  • 20. DeepQA™: The Technology Behind Watson™ Learned Models help combine and weigh the Evidence Evidence Balance Sources & Combine Answer Models Models Sources Deep Question Answer Evidence Models Models Evidence Candidate Scoring Retrieval 100,000’s Scores from Primary 1000’s of Scoring many Deep Analysis Answer Models Models Search Pieces of Evidence Algorithms Generation 100’s Possible Answers Multiple 100’s Interpretations sources Question & Final Confidence Question Hypothesis Hypothesis and Evidence Topic Synthesis Merging & Decomposition Generation Scoring Analysis Ranking Hypothesis Hypothesis and Evidence Answer & Generation Scoring Confidence ...
  • 21. Architecture User Experience By Nuance and Partners….. …..community of consumers – large and small CLU…… Cloud to Cloud DeepQA™ Solutions for ….community of Healthcare EMRs Content Publishers Large Institutional …..community of Providers CASE Content Partners
  • 22. Comparison • Not simple search • Analysis of multiple concurrent complex contributing conditions and factors
  • 23. Question and Answer Sets Success • Question: This hormone deficiency is associated with Kallmann's syndrome. – Passage: Isolated deficiency of GnRH or its receptor causes failure of normal pubertal development and amenorrhea in women. This disorder is termed Kallmann syndrome when it is accompanied by anosmia and has also been termed idiopathic hypogonadotropic hypogonadism (IHH).” • Answer: GnRH • Notes: We know that “GnRH” is a hormone (from the ontology) so that lets us choose it as the most likely answer.
  • 24. Question and Answer Sets Miss • Question: Eponym from Victorian literature for obesity hypoventilation syndrome. – Correct passage: Obesity-hypoventilation syndrome is also known as pickwickian syndrome, in reference to Charles Dickens‟… – Correct answer: Pickiwickian Syndrome – Wrong passage: Other clinical features associated with obesity-hypoventilation syndrome are daytime hypersomnolence and cor pulmonale. – Wrong answer: cor pulmonale
  • 25. Potential Use Cases • If We Only Knew What We Knew – Bringing Evidence to the Point of Care – Consumption of medical records, results etc offering differential diagnosis and probability analysis with links to underlying literature sources – Draws on the specifics of a patient case and vast volumes of clinical data and medical – Highly granular results tailored to a particular patient‟s conditions, demographics, history – True personalization of medicine based on large cohort historical data analysis • Acting on What We Know – Medication dosage: guidelines, clinical research findings for specific patient – Adverse drug reactions: computational model + research database populated by Watson – Treatment Options: contextualized to patient – Standard of Care: aligning treatment to standards – Trending guidelines: recently published, pre-official – Post-Operative Discharge and Follow up – Entry of symptoms or symptomatic trends can trigger alerts for follow up – Ongoing refinement based on dynamic interaction and learning – Medical avatar for treatment and management of chronic conditions
  • 26. Long Term Objectives • Creation of a state of the art system oriented to evidence based decision making in healthcare, where such a system – Reports the suggested decisions and decision processes – Reports the aggregated data from clinical processes – Defined as real-time or retrospective system – Designed to assist medical professions involved in the patient life cycle, in diagnosis and treatment of a patient • Applying and expanding Watson‟s framework in conjunction with Clinical Language Understanding, medical data and medical ontology • Integrated into medical workflow and learn over time
  • 27. Challenges • Ambiguous human language • Integration with existing systems – extract of complete data set for history, results etc – Often in disparate systems – Non standard interfaces – Non standard format – Unstructured narrative • Patient interaction with technology vs humans – Telemedicine and consumer trend towards home based care
  • 28. Replacing the Doctor? • Study done by the Mayo Clinic in 2006 identified the most important characteristics patients feel a good doctor must possess • The Ideal clinician is – confident, – empathetic, – humane, – personal, – forthright, – respectful, and – thorough • These facets are entirely human and will be hard for technology to replace Mayo Clin Proc. 2006;81(3):338-344
  • 29. Questions For More information I can be reached at Nick van Terheyden, MD Chief Medical Information Officer, Nuance Communications www.nuance.com/healthcare E-Mail drnick@nuance.com drnic1@gmail.com Twitter http://twitter.com/drnic1 Voice of the Doctor http://drvoice.blogspot.com/ LinkedIn http://www.linkedin.com/in/nickvt Plaxo http://nvt.myplaxo.com FaceBook http://facebook.com/drnic1 Google Voice (301) 355-0877
  • 30. Calling Watson™ to Ward 8 Stat Nick van Terheyden, MD Chief Medical Information Officer – Clinical Language Understanding Nuance Communications Inc Wednesday, February 2 9:45 - 10:45 AM

Editor's Notes

  1. Background on technology and Watson™/Jeopardy and the data Tsunami we face in h/cHow DeepQA™ WorksDeepQA™ applied to HealthcareCurrent Example of Medical Intelligence (CTRM)Future Use Cases
  2. 15 years to get clinical studies into practice - The average rate of increase in use of 9 clinical procedures based on landmark studies and found that the average rate of increase in use was 3.2% per year, thus 15.6 years were required on average for 50% implementation. - Balas and Boren do not estimate how long it takes to conduct the research! They effectively start from when that research is submitted for publication.Cardiologists hide medical errors. A recent article surveying the professionalism of doctors by specialty found that almost 2/3rds of cardiologists admitted that they had recently refused to report a serious medical error that they had direct personal knowledge of to any authority (Campbell, et al., 2007).
  3. 9 landmark studies and the rate of use in the most current published study which is indicated by the reference number immediately following the percent rate of useThese figures are almost certainly an underestimate of the time it takes to translate research to impacts and anoverestimate of the percent of studies that survive to contribute to utilization
  4. Combines large amounts of unstructured data with structured data to be analyzed together Understands ambiguous and imprecise questions using sophisticated natural language algorithms Identifies many answers to questions with evidence to "explain" rationale for answers Enables iterative and interactive question and answering to refine and improve results Learns from additional evidence, additional questions and mistakes to improve accuracy over time
  5. Massively Parallel Probabilistic Evidence-Based Architecture Generates and scores many hypotheses using a combination of 1000’s Natural Language Processing, Information Retrieval, Machine Learning and Reasoning Algorithms. These gather, evaluate, weigh and balance different types of evidence to deliver the answer with the best support it can find.<click> Watson – the computer system we developed to play Jeopardy! is based on the DeepQAsoftatearchtiecture.Here is a look at the DeepQA architecture. This is like looking inside the brain of the Watson system from about 30,000 feet high.Remember, the intended meaning of natural language is ambiguous, tacit and highly contextual. The computer needs to consider many possible meanings, attempting to find the evidence and inference paths that are most confidently supported by the data.So, the primary computational principle supported by the DeepQA architecture is to assume and pursue multiple interpretations of the question, to generate many plausible answers or hypotheses and to collect and evaluate many different competing evidence paths that might support or refute those hypotheses. Each component in the system adds assumptions about what the question might means or what the content means or what the answer might be or why it might be correct. DeepQA is implemented as an extensible architecture and was designed at the outset to support interoperability. <UIMA Mention>For this reason it was implemented using UIMA, a framework and OASIS standard for interoperable text and multi-modal analysis contributed by IBM to the open-source community.Over 100 different algorithms, implemented as UIMA components, were integrated into this architecture to build Watson.In the first step, Question and Category analysis, parsing algorithms decompose the question into its grammatical components. Other algorithms here will identify and tag specific semantic entities like names, places or dates. In particular the type of thing being asked for, if is indicated at all, will be identified. We call this the LAT or Lexical Answer Type, like this “FISH”, this “CHARACTER” or “COUNTRY”.In Query Decomposition, different assumptions are made about if and how the question might be decomposed into sub questions. The original and each identified sub part follow parallel paths through the system.In Hypothesis Generation, DeepQA does a variety of very broad searches for each of several interpretations of the question. Note that Watson, to compete on Jeopardy! is not connected to the internet.These searches are performed over a combination of unstructured data, natural language documents, and structured data, available data bases and knowledge bases fed to Watson during training.The goal of this step is to generate possible answers to the question and/or its sub parts. At this point there is very little confidence in these possible answers since little intelligence has been applied to understanding the content that might relate to the question. The focus at this point on generating a broad set of hypotheses, – or for this application what we call them “Candidate Answers”. To implement this step for Watson we integrated and advanced multiple open-source text and KB search components.After candidate generation DeepQA also performs Soft Filtering where it makes parameterized judgments about which and how many candidate answers are most likely worth investing more computation given specific constrains on time and available hardware. Based on a trained threshold for optimizing the tradeoff between accuracy and speed, Soft Filtering uses different light-weight algorithms to judge which candidates are worth gathering evidence for and which should get less attention and continue through the computation as-is. In contrast, if this were a hard-filter those candidates falling below the threshold would be eliminated from consideration entirely at this point.In Hypothesis & Evidence Scoring the candidate answers are first scored independently of any additional evidence by deeper analysis algorithms. This may for example include Typing Algorithms. These are algorithms that produce a score indicating how likely it is that a candidate answer is an instance of the Lexical Answer Type determined in the first step – for example Country, Agent, Character, City, Slogan, Book etc. Many of these algorithms may fire using different resources and techniques to come up with a score. What is the likelihood that “Washington” for example, refers to a “General” or a “Capital” or a “State” or a “Mountain” or a “Father” or a “Founder”?For each candidate answer many pieces of additional Evidence are search for. Each of these pieces of evidence are subjected to more algorithms that deeply analyze the evidentiary passages and score the likelihood that the passage supports or refutes the correctness of the candidate answer. These algorithms may consider variations in grammatical structure, word usage, and meaning.In the Synthesis step, if the question had been decomposed into sub-parts, one or more synthesis algorithms will fire. They will apply methods for inferring a coherent final answer from the constituent elements derived from the questions sub-parts.Finally, arriving at the last step, Final Merging and Ranking, are many possible answers, each paired with many pieces of evidence and each of these scored by many algorithms to produce hundreds of feature scores. All giving some evidence for the correctness of each candidate answer. Trained models are applied to weigh the relative importance of these feature scores. These models are trained with ML methods to predict, based on past performance, how best to combine all this scores to produce final, single confidence numbers for each candidate answer and to produce the final ranking of all candidates. The answer with the strongest confidence would be Watson’s final answer. And Watson would try to buzz-in provided that top answer’s confidence was above a certain threshold. ----The DeepQA system defers commitments and carries possibilities through the entire process while searching for increasing broader contextual evidence and more credible inferences to support the most likely candidate answers. All the algorithms used to interpret questions, generate candidate answers, score answers, collection evidence and score evidence are loosely coupled but work holistically by virtue of DeepQA’s pervasive machine learning infrastructure.No one component could realize its impact on end-to-end performance without being integrated and trained with the other components AND they are all evolving simultaneously. In fact what had 10% impact on some metric one day, might 1 month later, only contribute 2% to overall performance due to evolving component algorithms and interactions. This is why the system as it develops in regularly trained and retrained.DeepQA is a complex system architecture designed to extensibly deal with the challenges of natural language processing applications and to adapt to new domains of knowledge. The Jeopardy! Challenge has greatly inspired its design and implementation for the Watson system.
  6. Notes: This is easy if you know that Charles Dickens wrote Victorian literature. This is not part of medical inference, though, so we do not cover that, and an incorrect answer is preferred because its passage matched the query better. Without knowing about Victorian literature, there is not enough other information in the question to reliably find the correct answer.
  7. Post Op Discharge:Patient hospital discharge instructions and treatment planSymptoms: set expectations, detect risksAugments nurse follow-up and tracks recovery until follow-up appointmentMulti-channel options: phone, IM, web, mobile SMS, app
  8. doi: 10.4065/ 81.3.338Mayo ClinicProceedings March 2006 vol. 81 no. 3 338-344http://www.mayoclinicproceedings.com/content/81/3/338.fullhttp://www.mayoclinicproceedings.com/content/81/3/338/T2.expansion.htmlMayo ClinProc. 2006;81(3):338-344