[Note: This is a partial preview. To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations] The Inspection Exercise is a simple and fun activity to drive home the concept that quality cannot be inspected in, and catching defects is very difficult and expensive. The exercise highlights that inspection is a non-value adding activity and that it is impossible to catch all defects. The exercise can be conducted in a meeting room, classroom, workshop or any suitable space. The exercise is ideal for educating participants in a Lean Manufacturing or TQM workshop on the principles of doing things right the first time and achieving quality through prevention. LEARNING OBJECTIVES 1. To learn that quality cannot be inspected in 2. To learn that inspection is a non-value adding activity (waste) which can be targeted for elimination through process or quality improvement 3. To inculcate a mindset of prevention and doing things right the first time EXERCISE SUMMARY Participants are given 1 minute to count all of the 'f's in the paragraph. The correct answer is 36. In a class of 20, usually only 1 or 2 people will come up with 36. A common problem is the word 'of' - As the paragraph is read, most people will not count the 'f' in 'of' because it has a 'vee' sound.

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THE
INSPECTION
EXERCISE

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Introduction to
The Inspection Exercise
§ The Inspection Exercise is a simple and fun activity to drive home
the concept that quality cannot be inspected in, and catching
defects is very difficult and expensive
§ The exercise highlights that inspection is a non-value adding activity
(waste) and that it is impossible to catch all defects
§ The exercise can be conducted in a meeting room, classroom,
workshop or any suitable space
§ The exercise is ideal for educating participants in a Lean or TQM
workshop on the principle of doing things right the first time and
achieving quality through prevention
NOTE: This is a PARTIAL PREVIEW.
To download the complete
presentation, please visit:
https://www.oeconsulting.com.sg

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The Inspection Exercise: Objectives
1. To learn that quality cannot be
inspected in
2. To learn that inspection is a
non-value adding activity
(waste) which can be targeted
for elimination through process
or quality improvement
3. To inculcate a mindset of
prevention and doing things
right the first time

4. 4
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Are you ready to inspect?

5. 5
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How many ‘f’s do you see?
The necessity of training farm hands for first-class farms in the
fatherly handling of farm livestock is foremost in the minds of
farm owners. Since the forefathers of the farm owners trained
the farm hands for first-class farms in the fatherly handling of
farm livestock, the farm owners feel they should carry on with
the family tradition of training farm hands of first-class farms in
the fatherly handling of farm livestock because they believe it
is the basis of good fundamental farm management.
Time: 1 min
ACTION!
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Learning Points
1. Quality cannot be inspected in
2. Inspection is a non-value adding activity (a Lean waste)
3. ‘Catching’ defects is very difficult
§ Processes are complex
§ You’ve got multiple priorities
4. ‘Catching’ defects is expensive
§ It takes resources – like YOUR time
§ They just keep coming
5. Do it right the first time
6. Prevention is the best approach to assuring high quality (no
defects to catch!)

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“Quality comes not
from inspection, but
from improvement of
the production
process.”
W. Edwards Deming

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About
Operational Excellence
Consulting

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About Operational Excellence
Consulting
§ Operational Excellence Consulting is a management
training and consulting firm that assists organizations in
improving business performance and effectiveness.
§ The firm’s mission is to create business value for
organizations through innovative operational excellence
management training and consulting solutions.
§ OEC takes a unique “beyond the tools” approach to enable
clients develop internal capabilities and cultural
transformation to achieve sustainable world-class excellence
and competitive advantage. For more information, please visit
www.oeconsulting.com.sg

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Operational Excellence Consulting is a management training and consulting
firm that assists organizations in improving business performance and
effectiveness. Based in Singapore, the firm’s mission is to create business
value for organizations through innovative design and operational excellence
management training and consulting solutions. For more information, please
visit www.oeconsulting.com.sg