Based on my experience I have listed down 13 straight rules of setting up Alerting & Monitoring in your software system.

1. SYSTEM ALERTING
& MONITORING
-
- by OmVikramThapa

2. 1.
KNOWYOUR
SYSTEM

3. 2.
KNOWYOUR
INFRA
STRUCTURE

4. 3.
SELECT
NOTIFICATION
TYPES
⚫ EMAIL
⚫ SMS
⚫ SLACK
⚫ CALLS
⚫ PUSH NOTIFICATIONS

5. 4.
SETYOUR
PRIORITIES
RIGHT

6. 5.
KNOWYOUR
AUDIENCE

7. 6.
SET
ESCALATION
MATRIX

8. 7.
TEST
BEFOREYOU
REST

9. 8.
PUSH
VS
PULL

10. 9.
EVERYBODY
LOVES
DASHBOARDS

11. 11.
SET UP
PROCESS FOR
RESOLUTION

12. 12.
DOCUMENT
EVERYTHING

13. 13.
SHARING
IS
CARING

14. THANKYOU!!