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25 Lean questions
- 2. 3 levels of questioning
• Use the following questions to check status
and improve processes for:
• You
• Your team
• Your organization
- 3. Do you have a standard?
- 4. Are your tools
always in the right
places to help you
do the right things?
- 8. Can you tell normal from
abnormal,
if there is no normal?
- 10. Do you have the courage to stop
the process or activity?
- 14. Do you try
to
surface
or
bury
problems?
- 17. How does my customer view what I do?
Are they willing to pay for it?
If not, how do I know it is required?
- 21. How do you know you have the
right inventory in the right
places?
- 24. When was the last time your
process proactively changed
for the better?
- 25. How visual is your process?
- 26. How do you know that the jobs or activities are designed
right?
How do you know they are still right?
- 28. • All pictures taken by Tom Curtis May
2010
• Blog: www.onimproving.blogspot.com
• Other Presentations: Onimproving on
www.slideshare.net