Social digital innovation for transformation. Digital Innovation for greater social impact - WIRE 2017 conference

1. Living Labs co-creating
shared value
Tuija Hirvikoski, PhD
ENoLL | Laurea UAS
Starting from ‘what is needed’ the Living Labs co-create
solution based on ‘what is possible’
Digital Innovation for Greater Societal Impact | WIRE 2017
2016

2. People,
users
Ideas
Enterprises
Openness in
processes
Local/Regional
flavor
Orchestrated
ownership
The cooking
pot (Living
Labs)
THE FIRE:
ØPublic – Private – Civic
partnership
ØCreative commons
ØPrecommercial Public
Procurement
Based on Bror Salmelin EU
Commission DG Infso
Students
City/Region as an Innovation Ecosystem

3. The 3Os Strategy
The year is 2030 - The Lab
“Open Science has become a reality and is offering a whole
range of new, unlimited opportunities for research and
discovery worldwide. Scientists, citizens, publishers,
research institutions, public and private research funders,
students and education professionals as well as companies
from around the globe are sharing an open, virtual
environment, called The Lab.”
3Os = Open Innovation, Open Science, Open to the World
ENoLL = urban, rural and virtual living labs

4. No more one-sided criteria (shoe
size) for judging complex
activities such as open RDI &
RRI
https://s-media-cache-
ak0.pinimg.com/236x/7c/2c/24/7c2c2
420e9c27cc5fc82fc0591ae0eba.jpg
Rolf Wunderer: Cinderella Between Rigor and Relevance (in Incentives and Performance
Governance of Research Organisations

5. Societal impact: each player take
the common perspective of seeing
the whole picture and aiming to
orchestrate all the resources a city or
region is cable of mobilizing
5
VISIBLE SIDE
Quantitative measuring
RDI funding, number of
jobs & Start-ups,
growth,
Impact factors
INVISIBLE SIDE
Values, social inclusion,
Shared understanding,
Coherence
Long term sustainable
development
Self-organising systems,
Serendipity
Citizen-Drvien Innovation A Guidebook for City Mayors and Public Administration

6. Closed
Innovation
Open
Innovation
Innovation
Networks
Ecosystem
Centralized
inward looking
innovation
Ecosystem centric,
cross-organizational
innovation
Externally focused
collaborative
innovation

7. Organizations &
communities
Physical and digital
spaces & places
The individuals
Technologies, sciences
& arts
Material and
immaterial artefacts
Innovation modes
Closed innovation
Open innovation
Open innovation 2.0

8. UNIVERSITY –AN ESSENTIAL PART OF THE OPEN INNOVATION FRAMEWORK?
Satu Luojus1, Sami Kauppinen1, Janne Lahti1
1 Laurea University of Applied Sciences (FINLAND) Ideas, concepts, porotypes, experiments, validation, pre launch, launch, post launch
Phase I Phase II Phase III Phase IV Phase V
Citizens create initial service ideas
Citizens indicate new public service need
Students etc. create
new service concepts
Company or start-up
utilizes the concept Company or start-up
utilizes the concept
New service
Boundary of the public sector
Public sector & citizens
give feedback
Public sector provides challenges
Shared understanding, shared vision, share value co-creation

9. Phase I Phase II Phase III Phase IV Phase V
Shared meanings, sheared understanding, shared vision, shared value co-creation
Challen-
ges
Ideas Prototyping and
experimenting
Validating Pre-launch Launch Post-launch
Learning Citizens learning digital skills & user's ability to learn how to co-create and use
technology (Barcelona, Helsinki)
TestBeds
Experimenting with robots
Living
Labs
Co-creating and use of digital services and platforms,
Show rooms Technology Library and Demo Visits
Transnatio-
nal
scalability
Make most of the DSM |Transnational Care Living Lab

10. EXAMPLE (Senegal)
African Living Lab ISEG/UNIDAF
• Key technology and services to promote digital communities and cities bridging
the gap between technology and user appropriation.
• Training, E-learning and capacities building for young people
• Digital media platform technology
• EHealth and telemedicine

11. EXAMPLEs Citilab Cornellà: Edutec, Opensurf,
SeniorLab &
Laurea: Espoo co-creation by schools and
companies
• citizens learning co-creation, computer programming and digital skills to become active
participant in the technology world
• Empowering also children and older people in technological and co-creation skills

12. EXAMPLE Civil servants ideate, co-create
and test new services for citizens
imec: Gov-Lab
1) The Parkadvisor application: helping disabled people find a parking spot
2) The Hi App: helping refugees to prepare for the job market
3) Deel Mijn Data (share my data) and Digitale Vaccinatiekaart (digital vaccination pass)

13. EXAMPLE: WeLive H2020 (Laurea)
e-governance & e-participation

14. EXAMPLE (Laurea) elderly people testing
and piloting Robots and the Future
Welfare Services
How homecare
workers assess care
robots in homecare?
What possibilities
homecare workers
see at care robots?
…the next step is
to PILOT care robots
JOINTLY WITH USERS
AND OTHER STAKE-
HOLDERS?
paula.lehto@laurea.fi

15. EXAMPLE Technology Library
and showroom with demovisits
• supports user's ability to learn how to use
welfare technology
• support elderly people and their relative's
independent living at home using different
electric devices and digital social services
• develop our companies’ customer oriented
product development
• encourage professionals and students
welfare technology usage and
commissioning

16. EXAMPLE Digital Single Market
Transnational Care Living Lab
• CrossCare: succesful SME suport instrument using living labs
• Spinning Pilots Project: do you want to cooperate with us?
• SEAS 2 Grow: Silver Economy Accelerating Strategies To Grow
kelly.verheyen@licalab.be Virpi.Kaartti@laurea.fi

17. “The Collaboratory” hypothesis
Could it be possible to generate a universal
innovation system open to every citizen, upon a
Future Internet?
artur.serra@i2cat.net
Catlab’s network vision: helping
to build a first prototype of a
universal innovation system in
the digital era

18. Take bolder collaborative business
and research bets!
Mediator team
as an enabler:
facilitating, brokering,
bridging, curating,
interpreting, organizing,
messaging, reflecting…
Departments responsible for
Economic Development
Public Procurement
Academia
Finance: public and private
Businesses
3rd sector
Public Sector:
Citizens
Clients
Use your city or region
as a Living Lab for
-industrial and societal
transformation
-market creating
innovation,
-faster market access,
-to attract the needed
monetary intellectual
capital
Hirvikoski, T., Lehto, P. ja Äyväri, A. (2016). Sosiaali-, terveys- ja hyvinvointipalveluiden
kehittämis- ja kokeilualusta Kalasataman terveys- ja hyvinvointikeskuksen kontekstissa.
Raportti Helsingin kaupungin ja Helsinki Business Hubin toimeksiannosta.

19. Thank You! Together we are stronger!
• Laurea | www.laurea.fi| https://www.laurea.fi/en/research-development-and-innovations/laurea-living-labs
• Yhteistyön voimalla | https://www.laurea.fi/laurea/laurea-organisaationa/strateginen-liittouma-haaga-helia-laurea-
metropolia/international-projecttatami
• President of European Network of Living Labs | http://www.openlivinglabs.eu/ |
• Open Innovation Luminary Award 2016 , for Open Innovation Infrastructure Creation https://ec.europa.eu/digital-
single-market/en/news/innovation-luminary-awards-ceremony-2016-open-innovation-20-conference
• Member of the Open Science Policy Platform (OSPP) http://ec.europa.eu/research/openscience/index.cfm?pg=open-
science-policy-platform
• ATT-kv-ryhmä | https://avointiede.fi/home
• Member of Horizon interim evaluation expert group (SwafS/RRI)
https://ec.europa.eu/programmes/horizon2020/en/h2020-section/science-and-society
• Bridging the investment gap: How to tackle the challenges? Committee of Region Opinion
http://cor.europa.eu/en/events/Pages/investment-gap.aspx
• Member of European Innovation Partnership on Active and Healthy Ageing
https://ec.europa.eu/eip/ageing/home_en
• Member of Uusimaa Regional Coordination Committee | http://www.uudenmaanliitto.fi/en |
https://www.helsinkismart.fi/
Tuija.Hirvikoski(at)laurea.fi
.. with an eagle eye
for a deeper understanding!