Living lab examples of projects where digital transformation and open innovation concepts are brought to practice. ENoLL President, Tuija Hirvikoski has presented the relationship between the European Network of Living Labs and the 3Os Strategy at the Open Innovation 2.0 Conference at Cluj, Romania on 14 June 2017. Examples of living lab projects: - African Living Lab - Laurea Living Lab - CforCare - LiCalab - imec - Citilab - Eindhoven More examples of projects can be found in the ENoLL Publication Best Living Lab Project Awards.

1. 13-14 June 2017
Cluj-Napoca
OI2 as a Service for
Digital Transformation
Tuija Hirvikoski

2. The year is 2030 - The Lab
“Open Science has become a reality and is offering a
whole range of new, unlimited opportunities for research
and discovery worldwide. Scientists, citizens, publishers,
research institutions, public and private research
funders, students and education professionals as well as
companies from around the globe are sharing an open,
virtual environment, called The Lab.”
3Os = Open Innovation, Open Science, Open to the World
European Network of Living Labs
and the 3Os Strategy

3. Closed
Innovation
Open
Innovation
Innovation
Networks
Ecosystem
Centralized
inward looking
innovation
Ecosystem centric,
cross-organizational
innovation
Externally focused
collaborative
innovation

4. Organizations &
communities
Physical and digital
spaces & places
The individuals
Technologies, sciences
& arts
Material and
immaterial artefacts
Innovation modes
Closed innovation
Open innovation
Open innovation 2.0

5. UNIVERSITY –AN ESSENTIAL PART OF THE OPEN INNOVATION FRAMEWORK?
Satu Luojus1, Sami Kauppinen1, Janne Lahti1
1 Laurea University of Applied Sciences (FINLAND)
Shared understanding, shared vision and share value creation
Ideas, concepts, porotypes, experiments, validation, pre launch, launch, post launch
Phase I Phase II Phase III Phase IV Phase V
Citizens create initial service ideas
Citizens indicate new public service need
Students etc. create
new service concepts
Company or start-up
utilizes the concept Company or start-up
utilizes the concept
New service
Boundary of the public sector
Public sector & citizens
give feedback
Public sector provides challenges

6. Phase I Phase II Phase III Phase IV Phase V
Shared meanings, sheared understanding, shared vision, shared value co-creation
Challen-
ges
Ideas Prototyping and
experimenting
Validating Pre-launch Launch Post-launch
Learning Citizens learning digital skills & user's ability to learn how to co-create and use
technology (Barcelona, Helsinki)
TestBeds Robots and the Future of
Welfare Service
Living
Labs
Digital services, platforms, tools, games, robotics, IOT etc.
Show rooms Technology Library and Demo Visits
Transnatio-
nal Living
Labs
Transnational Care Living Lab

7. EXAMPLE
African Living Lab ISEG/UNIDAF
• Key technology and services to promote digital communities and cities bridging
the gap between technology and user appropriation.
• Training, E-learning and capacities building for young people
• Digital media platform technology
• EHealth and telemedicine

8. EXAMPLE
imec: Gov-Lab
1) The Parkadvisor application: helping disabled people find a parking spot
2) The Hi App: helping refugees to prepare for the job market
3) Deel Mijn Data (share my data) and Digitale Vaccinatiekaart (digital vaccination pass)
Flemish civil servants ideate, co-create and test
new services for citizens

9. EXAMPLE: WeLive H2020
Laurea e-governance & e-participation

10. EXAMPLE
LiCalab: Zivver
An easy-to-use plug-in for MS Outlook which enables users to safely email,
chat and share files tested and further developed in real-life situations in
care institutions in Flanders and the Netherlands

11. EXAMPLE
LiCalab: CrossCare
Cross Care contributes to the development and implementation of care
innovations (product, service, concept) by offering a healthcare pilot and has
a fund that innovation can be supported

12. EXAMPLE
CforCare Living Lab: E-triage

13. EXAMPLE
Laurea Robots and the Future of Welfare
Service
How homecare
workers assess care
robots in homecare?
What possibilities
homecare workers
see at care robots?
…the next step is
to PILOT care robots
JOINTLY WITH USERS
AND OTHER STAKE-
HOLDERS?
paula.lehto@laurea.fi

14. Technology Library and
showroom with demovisits
• supports user's ability to learn how to use
welfare technology
• support elderly people and their relative's
independent living at home using different
electric devices and digital social services
• develop our companies’ customer oriented
product development
• encourage professionals and students
welfare technology usage and
commissioning

15. EXAMPLE Citilab Cornellà: Edutec,
Opensurf, SeniorLab & Laurea: KYKY
• citizens learning computer programming and digital skills become active participant in
the technology world
• empowerment of children and older people in technological skills

16. The year is 2030 - The Lab
“Open Science has become a reality and is offering a
whole range of new, unlimited opportunities for research
and discovery worldwide. Scientists, citizens, publishers,
research institutions, public and private research
funders, students and education professionals as well as
companies from around the globe are sharing an open,
virtual environment, called The Lab.”
3Os = Open Innovation, Open Science, Open to the World
European Network of Living Labs and
the 3Os Strategy

17. “The Collaboratory” hypothesis
Could it be possible to generate a universal
innovation system open to every citizen, upon a
Future Internet?
artur.serra@i2cat.net
Catlab’s network vision: helping
to build a first prototype of a
universal innovation system in
the digital era

18. EXAMPLE: Eindhoven (EU Cities)
We believe that the next step is to build
a platform which acts like an network of
networks in which small ideas can have
major impact based on the real
connection between people.
Where small ideas gets chance to grow,
get quickly validated through different
perspectives and expertises.
A platform which can easely organize
scale up from idea to prototype, from
succesfull prototype to valuable product.

19. EXAMPLE
Transnational Care Living Lab
• CrossCare: succesful SME suport instrument using living labs
• Spinning Pilots Project: do you want to cooperate with us?
• SEAS 2 Grow: Silver Economy Accelerating Strategies To Grow
kelly.verheyen@licalab.be Virpi.Kaartti@laurea.fi

20. Take bolder collaborative business
and research bets!
Mediator team
as an enabler:
facilitating, brokering,
bridging, curating,
interpreting, organizing,
messaging, reflecting…
Departments responsible for
Economic Development
Public Procurement
Academia
Finance: public and private
Businesses
3rd sector
Public Sector:
Citizens
Clients
Use your city or region
as a Living Lab:
• For market creating
innovation,
• faster market access,
renewing industries
and
• to attract the needed
monetary
intellectual capital
Hirvikoski, T., Lehto, P. ja Äyväri, A. (2016). Sosiaali-, terveys- ja hyvinvointipalveluiden
kehittämis- ja kokeilualusta Kalasataman terveys- ja hyvinvointikeskuksen kontekstissa.
Raportti Helsingin kaupungin ja Helsinki Business Hubin toimeksiannosta.

21. THANK YOU!
+32 2 629 16 13
+ 32 2 629 17 00
info@enoll.org
@openlivinglabs
www.openlivinglabs.
eu
Tuija.Hirvikoski(at)laurea.fi