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Managing Your Boss
            International Client Meeting, Budapest



                    John B. Larrere
                     Vice President
                   Managing Director John’s name, title)
                                 (Insert
                    Hay Group B.V.


Hay/McBer                 9708-3684-STFM-PC                1
Who’s the Boss When….

             “…You Have More Than One Boss”




                                              courtesy of Fast Company, Greg Clark
Hay/McBer                 9708-3684-STFM-PC                                          2
Who’s the Boss When….

                  “…You Get a New Boss
                    Every Six Months”




                                              courtesy of Fast Company, Greg Clark




Hay/McBer                 9708-3684-STFM-PC                                          3
Who’s the Boss When….

                “…You Have a Virtual Boss”




                                              courtesy of Fast Company, Greg Clark




Hay/McBer                 9708-3684-STFM-PC                                          4
Business press’ response



                    An Employee’s Guide
                    to Managers
                    by Tammi Wark, October 21, 1997




                                                                         ...Era of the Brutal Boss
                                                                            May Be Giving Way...
                                                                         by Sharon Walsh, September 31, 1997



        How to Boss the Boss, in
        Five Easy Steps
        by Robert L. Dilenschneider, September 21, 1997




Hay/McBer                                                 9708-3684-STFM-PC                                    5
Core Questions to Ask


           How can I make the boss my partner?
           What does my boss need from me?
           What do I need from my boss?
           How can I understand this person better?
           How can we both benefit from this relationship?




Hay/McBer                       9708-3684-STFM-PC             6
Rules for success


           Remember that destinies are intertwined
           Clarify what drives your boss and organization
           Determine your boss’ management style and
            complement it
           Relieve anxiety




Hay/McBer                       9708-3684-STFM-PC            7
What a boss needs from you


           Implementation
           Loyalty
           Protection
           Career Enhancement




Hay/McBer                        9708-3684-STFM-PC   8
What you need from a boss


           Direction
           Equity
           Feedback
           Loyalty
           Career Development
           Protection




Hay/McBer                        9708-3684-STFM-PC   9
Types of bosses


           What motivates a boss?

           What is his or her style?




Hay/McBer                        9708-3684-STFM-PC   10
Types of bosses: Motivation


           Achievement-driven: task-oriented
           Affiliation-driven: friendly
           Power-driven: empowering or disempowering




Hay/McBer                     9708-3684-STFM-PC         11
Types of bosses: Styles


           Coercive
            –   task oriented
            –   win-lose mentality
           Authoritative
            –   has vision
            –   provides direction
            –   delegates




Hay/McBer                            9708-3684-STFM-PC   12
Types of bosses: Styles (cont’d)


           Affiliative
            –   puts welfare first, task second
           Democratic
            –   seeks consensus, may lack aims




Hay/McBer                             9708-3684-STFM-PC   13
Types of bosses: Styles (cont’d)


           Pacesetting
            –   can be cryptic, idiosyncratic
           Coaching
            –   develops others




Hay/McBer                             9708-3684-STFM-PC   14
The coercive boss


           What the boss needs from you
            –   task accomplishment
            –   high standards
            –   risk management
            –   timeliness
            –   protection from him/herself
            –   acknowledgement of position




Hay/McBer                          9708-3684-STFM-PC   15
The coercive boss


           What you need from the boss
            –   clear directives
            –   timeframes
            –   clarification of risks
            –   expertise
            –   resources




Hay/McBer                                9708-3684-STFM-PC   16
The authoritative boss


           What the boss needs from you
            –   communication of vision and direction to others
            –   implementation management
            –   attention to detail because he/she delegates
            –   tactical management because he/she more likely to be
                strategic




Hay/McBer                           9708-3684-STFM-PC                  17
The authoritative boss


           What you need from the boss
            –   deputy status
            –   measures of excellence
            –   clear understanding of roles




Hay/McBer                            9708-3684-STFM-PC   18
The affiliative boss


           What the boss needs from you
            –   help set vision and direction
            –   attention to standards
            –   discipline and feedback
            –   good cop/bad cop motivation




Hay/McBer                            9708-3684-STFM-PC   19
The affiliative boss


           What you need from the boss
            –   attention to fairness
            –   support for discipline
            –   attention to standards
            –   consistency




Hay/McBer                                9708-3684-STFM-PC   20
The democratic boss


           What the boss needs from you
            –   secondary leadership
                 • consensus building

                 • group dynamics skills

                 • honest, independent feedback

            –   help with implementation




Hay/McBer                           9708-3684-STFM-PC   21
The democratic boss


           What you need from the boss
            –   delegation
            –   sense of purpose
            –   outside parameters of acceptable solutions
            –   willingness to implement consensus decisions
            –   strategic, sparing use of this participatory approach




Hay/McBer                             9708-3684-STFM-PC                 22
The pacesetting boss


           What the boss needs from you
            –   attention to high standards
            –   autonomous accomplishment
            –   successful delegation without a lot of direction
            –   understanding of his/her thinking and operating
            –   timeliness
            –   flexibility
            –   understanding of boss’s passion for excellence



Hay/McBer                            9708-3684-STFM-PC             23
The pacesetting boss


           What you need from the boss
            –   technical expertise
            –   forgiveness
            –   consistency
            –   job excitement




Hay/McBer                             9708-3684-STFM-PC   24
The coaching boss


           What the boss needs from you
            –   desire to improve
            –   honesty concerning your career goals and performance
            –   extra effort on assignments whose outcome represents a
                career risk for the boss




Hay/McBer                           9708-3684-STFM-PC                    25
The coaching boss


           What you need from the boss
            –   diagnostic ability
            –   strategic exposure for career development
            –   solutions tailored to your strengths and weaknesses
            –   protection to try things, fail at them, and improve
            –   realism in setting goals




Hay/McBer                            9708-3684-STFM-PC                26
In summary


           Relieve the main anxiety that drives their style

           Fill the leadership vacuum resulting from their
            style




Hay/McBer                        9708-3684-STFM-PC             27

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Managing Your Boss

  • 1. Managing Your Boss International Client Meeting, Budapest John B. Larrere Vice President Managing Director John’s name, title) (Insert Hay Group B.V. Hay/McBer 9708-3684-STFM-PC 1
  • 2. Who’s the Boss When…. “…You Have More Than One Boss” courtesy of Fast Company, Greg Clark Hay/McBer 9708-3684-STFM-PC 2
  • 3. Who’s the Boss When…. “…You Get a New Boss Every Six Months” courtesy of Fast Company, Greg Clark Hay/McBer 9708-3684-STFM-PC 3
  • 4. Who’s the Boss When…. “…You Have a Virtual Boss” courtesy of Fast Company, Greg Clark Hay/McBer 9708-3684-STFM-PC 4
  • 5. Business press’ response An Employee’s Guide to Managers by Tammi Wark, October 21, 1997 ...Era of the Brutal Boss May Be Giving Way... by Sharon Walsh, September 31, 1997 How to Boss the Boss, in Five Easy Steps by Robert L. Dilenschneider, September 21, 1997 Hay/McBer 9708-3684-STFM-PC 5
  • 6. Core Questions to Ask  How can I make the boss my partner?  What does my boss need from me?  What do I need from my boss?  How can I understand this person better?  How can we both benefit from this relationship? Hay/McBer 9708-3684-STFM-PC 6
  • 7. Rules for success  Remember that destinies are intertwined  Clarify what drives your boss and organization  Determine your boss’ management style and complement it  Relieve anxiety Hay/McBer 9708-3684-STFM-PC 7
  • 8. What a boss needs from you  Implementation  Loyalty  Protection  Career Enhancement Hay/McBer 9708-3684-STFM-PC 8
  • 9. What you need from a boss  Direction  Equity  Feedback  Loyalty  Career Development  Protection Hay/McBer 9708-3684-STFM-PC 9
  • 10. Types of bosses  What motivates a boss?  What is his or her style? Hay/McBer 9708-3684-STFM-PC 10
  • 11. Types of bosses: Motivation  Achievement-driven: task-oriented  Affiliation-driven: friendly  Power-driven: empowering or disempowering Hay/McBer 9708-3684-STFM-PC 11
  • 12. Types of bosses: Styles  Coercive – task oriented – win-lose mentality  Authoritative – has vision – provides direction – delegates Hay/McBer 9708-3684-STFM-PC 12
  • 13. Types of bosses: Styles (cont’d)  Affiliative – puts welfare first, task second  Democratic – seeks consensus, may lack aims Hay/McBer 9708-3684-STFM-PC 13
  • 14. Types of bosses: Styles (cont’d)  Pacesetting – can be cryptic, idiosyncratic  Coaching – develops others Hay/McBer 9708-3684-STFM-PC 14
  • 15. The coercive boss  What the boss needs from you – task accomplishment – high standards – risk management – timeliness – protection from him/herself – acknowledgement of position Hay/McBer 9708-3684-STFM-PC 15
  • 16. The coercive boss  What you need from the boss – clear directives – timeframes – clarification of risks – expertise – resources Hay/McBer 9708-3684-STFM-PC 16
  • 17. The authoritative boss  What the boss needs from you – communication of vision and direction to others – implementation management – attention to detail because he/she delegates – tactical management because he/she more likely to be strategic Hay/McBer 9708-3684-STFM-PC 17
  • 18. The authoritative boss  What you need from the boss – deputy status – measures of excellence – clear understanding of roles Hay/McBer 9708-3684-STFM-PC 18
  • 19. The affiliative boss  What the boss needs from you – help set vision and direction – attention to standards – discipline and feedback – good cop/bad cop motivation Hay/McBer 9708-3684-STFM-PC 19
  • 20. The affiliative boss  What you need from the boss – attention to fairness – support for discipline – attention to standards – consistency Hay/McBer 9708-3684-STFM-PC 20
  • 21. The democratic boss  What the boss needs from you – secondary leadership • consensus building • group dynamics skills • honest, independent feedback – help with implementation Hay/McBer 9708-3684-STFM-PC 21
  • 22. The democratic boss  What you need from the boss – delegation – sense of purpose – outside parameters of acceptable solutions – willingness to implement consensus decisions – strategic, sparing use of this participatory approach Hay/McBer 9708-3684-STFM-PC 22
  • 23. The pacesetting boss  What the boss needs from you – attention to high standards – autonomous accomplishment – successful delegation without a lot of direction – understanding of his/her thinking and operating – timeliness – flexibility – understanding of boss’s passion for excellence Hay/McBer 9708-3684-STFM-PC 23
  • 24. The pacesetting boss  What you need from the boss – technical expertise – forgiveness – consistency – job excitement Hay/McBer 9708-3684-STFM-PC 24
  • 25. The coaching boss  What the boss needs from you – desire to improve – honesty concerning your career goals and performance – extra effort on assignments whose outcome represents a career risk for the boss Hay/McBer 9708-3684-STFM-PC 25
  • 26. The coaching boss  What you need from the boss – diagnostic ability – strategic exposure for career development – solutions tailored to your strengths and weaknesses – protection to try things, fail at them, and improve – realism in setting goals Hay/McBer 9708-3684-STFM-PC 26
  • 27. In summary  Relieve the main anxiety that drives their style  Fill the leadership vacuum resulting from their style Hay/McBer 9708-3684-STFM-PC 27