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government is
what we do
together
Questions 
• How do we get citizens to value the work that local
government does, while still holding them accountable to do
better?
• How do we get citizens to understand their own critical
role local government, and see themselves as hands, as
well as the voices?
• How do we get citizens to value doing things like
streetlights and road maintenance together?
• What would society look like if we felt about
government the way we feel about our iPhones?

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Local Government Has a Brand Problem: Presentation to the America Association of Advertising Agencies

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  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. government is what we do together
  • 18. Questions  • How do we get citizens to value the work that local government does, while still holding them accountable to do better? • How do we get citizens to understand their own critical role local government, and see themselves as hands, as well as the voices? • How do we get citizens to value doing things like streetlights and road maintenance together? • What would society look like if we felt about government the way we feel about our iPhones?

Editor's Notes

  1. It also has a web and mobile app called CC, we didn’t write this So one day, this report came in [SLIDE] Possum in my trash can, can’t tell if it’s dead.  How do I get this removed? Except what happens on CC is different.   But instead of one way, others can see these reports, and someone did notice this one, and then there was a reply on the system
  2. But instead of one way, others can see these reports, and someone did notice this one, and then there was a reply on the system Locate trash can behind house. Possum? Check. Living? Yep. Turned the trash can on its side. Good night, sweet possum.
  3. How did Al come to be soliciting help? A team of fellows was in Boston last February, and they noticed that the city doesn’t dig these out. They’re struggling just to plow the streets But one fellow, named EMO noticed SOMETHING else that people were shoveling sidewalks right next to the hydrants
  4. So he did what any good developer would do, he wrote an app. It lets you adopt a hydrant, agree to dig it out, you get to name it, if you don’t someone can steal it from you, got some game dynamics
  5. So he did what any good developer would do, he wrote an app. It lets you adopt a hydrant, agree to dig it out, you get to name it, if you don’t someone can steal it from you, got some game dynamics