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Storytelling In Practice
BRAND NARRATIVES &
ARCHETYPES
​Brand Psychology & Audience
Engagement Doctoral
Concentration
​Fielding Graduate University
​Dr. Pamela Rutledge
Fielding Graduate University
prutledge@fielding.edu
• @pamelarutledge
2|
What’s My Story? ​Faculty, Fielding
​Lead Faculty:
​Brand Psychology & Audience Engagement Doctoral
Concentration
​Positive Psychology & Media Doctoral Concentration
​Director, Media Psychology Research Center
​Blogger Psychology Today, Positively Media
​Recent publications:
​Exploring Positive Psychology: The Science of
Happiness and Well-Being Co-Author
​Media Psychologists in APA’s Career Paths in
Psychology
​The Psychology of Mobile Media in Global Mobile
​Arguing for Media Psychology as a Distinct Field in
Oxford Handbook of Media Psychology
​The Impact of Social Media on the Success of the
Twilight Saga." In The Psychology of Twilight
1. BRANDS
2. STORIES
3. ARCHETYPES
4|
What is a Brand?
​Traditional definition:
​Includes things like a name, a term, symbol, or design
​Can also apply to
​ Companies, Products, Services, Ideas, Campaigns, Groups, People,
Social Movements
Something that differentiates.
Something that has a story
5|
Why buy a Coke?
6|
6
EXERCISE
WHATDIDYOUSEE?
9|
Brand
Formation is
Circular
Brand
story
Customer
story
Customer
adapts &
owns brand
story
THESOURCEOF
ALLBRANDS
1. BRANDS
2. STORIES
3. ARCHETYPES
12|
Is ThisAStory?
13|
No, it’s a picture ​Your brain can’t help itself. It starts
to fill in all the missing pieces.
​How do we know this picture isn’t a
story all by itself?
​Because your story isn’t the same
as the person next to you. Your
brain supplies all the assumptions,
the intentionality and projects action
based on your own models and
biases.
14|
15|
17|
Why Tell Stories?
§ Language of the brain
§ Connect us with universals, symbols,
myths & metaphors
§ Provide a context for memory
§ Define the world and our place in it
§ Bridges differences, creates trust
18|
rational
emotion
instinct
19|
95% 5%
19
20|
AGood Story
§ Purpose
§ Emotional Engagement
§ A Hero
§ Catalyst
§ Conflict
§ Transformation
§ Resolution
21|
Yes
Yes
Yes
Yes
Yes
Yes
YesYes
Yes
Yes
Yes
Yes
No
12 out of 13 Want
Brands to Talk Story
22|
StoriesAre
Efficient
​Use the information stored in the receivers
brain:
• Archetypes
• Metaphors
• Experience
• Cultural references
• Not everyone will define “hero” the same
way, but everyone will have an
understanding of the hero.
23|
Assumptions:
Brand Story
​Brands are stories that expand functionality
into symbolic meaning
​Consumers use brand stories to satisfy their
own desires and to create/extend their identity
​Brand-consumer relationship is both social
(active) and parasocial (projection)
24|
The main reason to
tell stories:
People don’t want
more information
They want
Faith
1. BRANDS
2. STORIES
3. ARCHETYPES
Cognitive Shortcuts
I’m lazy
I have a bunch of
unconscious rules
and models
I assume others are
the same as meI use what I know
best -- me
I prefer less choices
27|
Assumptions:
Archetypal
Impact
​The most powerful and iconic brands embody
archetypes
​Archetypes extend communication to cultural
values and meanings
​Archetypal patterns become filters for
understanding events
​Myths:
• Simple stories with archetypal roots
• Help people make sense out of the world
• Provide ideas to live by
• Resolve life’s most difficult questions
• Icons are encapsulated myths
28|
Archetypes
Fuel All
Powerful
Stories
​Music
​Movies
​Art
​Brands
​Product Categories
​For example, the dominant archetype
perceptions in auto brands:
​Over 50% assigned Explorer or Everyman
29|
Carl Jung’s
Archetypal Theory
30|
Stereotype Archetype
Rooted in culture-specific norms that are
simplistic & undifferentiated
Rooted in universal truths that are
rich & distinctive
Source: Jon Howard-Spink in Using Archetypes to Build Stronger Brands
31|
Common
Archetypes
​Hero
​Mentor
​Outlaw
​Caretaker
​Creator
​Magician
​Trickster
​Innocent/Child
​Lover
​Explorer
32|
ACTIVE
ACHIEVEMENT/
RISK
STABILITY/CONTROL
PASSIVE
ME
INDEPENDENCE &
FULFILLMENT
WE
BELONGING &
ENJOYMENT
RULER
OUTLAW
HEROMAGICIAN
EVERYMAN
LOVER
JESTER
CAREGIVERCREATOR
INNOCENT
SAGE
EXPLORER
Needs Matrix
with
Archetypes
33|
Archetypes in Culture
Anna Nicole Smith
​ Rags to Riches (Cinderella)
​ Gold Digger/How to
Marry a Millionaire (Siren)
​ Live Fast/Die Young (Rebel)
34|
Archetypes
Transcend Time &
Place
NIKE:HERO
COKE:INNOCENCE
JOHNDEERE:EVERYMAN
http://marketingland.com/is-john-deere-the-original-content-marketer-2-49138
37|
HARLEYDAVIDSON:OUTLAW
38|
WILLIENELSON:OUTLAW
39|
INDIANAJONES:EXPLORER
40|
TOMSSHOES:CARETAKER
41|
Archetypes & Motivation
MOTIVATION STABILITY/CONTR
OL
BELONGING/ENJO
YMENT
MASTERY/RISK INDEPENDENCE/F
ULFILLMENT
Creator Jester Hero Innocent
Caregiver Regular Guy/Gal Outlaw Explorer
Ruler Lover Magician Sage
Customer Fear Financial ruin, ill
health,
unconscious
controlled chaos
Exile, orphaning,
abandonment,
engulfment
Ineffectuality,
impotence,
powerlessness
Entrapment,
selling out,
emptiness
Helps Customer Feel safe Have love &
community
Achieve Find happiness
Mark, M., & Pearson, C. S. (2001). The Hero and the Outlaw: Building Extraordinary Brands through the Power of Archetypes. New
York: McGraw Hill. P. 18
42|
12 Core
Archetypes
Applied to
Brands
ACHIEVEMENT
STABILITY
INDEPENDENCE &
FULFILLMENT
BELONGING &
ENJOYMENT
Ruler
Outlaw
HeroMagician
Everyman
Lover
Jester
CaregiverCreator
Innocent
Sage
Explorer
43|
Archetypes Define
Brand Dynamics
44|
Find YourArchetype •What is the image that comes to
mind?
•Foundations of the brand
•The values that drive the company
•The brand personality
•Single goal of the brand?
•The personality of the brand?
•What is the voice of the brand?
•Eliminate all that don’t fit
•Select most similar
•Identify discrepancies and
alignmentsEXERCISE
45|
AboveAll: Be True
to the Story
THANKYOU
​Dr. Pamela Rutledge
prutledge@fielding.edu
47|
MEDIA PSYCHOLOGY PHD
Fielding Graduate University
48|
FACULTY
Dr. Karen Dill-Shackleford
Social psychologist, dissertation on video game violence
effects; influence of positive and negative portrayals of
race and gender in the media and on communication about
domestic violence
Dr. Garry Hare
Advocacy, media and political psychology; the impact of
media on international conflict resolution; the impact of
television on social and political ideation; the impact of
radio and the web on local policy; editorial cartooning.
Dr. Jerri Lynn Hogg
Social impact of technology and new media including:
Social Media, How we communicate in a digital world, The
Digital Classroom, Augmented Reality, Media Literacy and
Media Reform.
Dr. Pamela Rutledge
Psychology of storytelling and narrative in message,
branding, and persuasive; the application of neuroscience,
cognitive psychology, and positive psychology to the
media development.
Dr. Jason Ohler
Distance learning and e-learning; online community;
assessment of technological impact; digital/oral/written
literacy; digital storytelling and narrative development;
new media.
Dr. Regina Tuma
Psychology of social media; aesthetics, social media and
the psychology of cognition; psychology of Big Data;
social representation theory, the thinking society and
minority influence; history of media psychology
Dr. Daniel Sewell
Cognitive psychology, Intersection of media and cognitive
psychology, Research methods, Statistics
49|
ADMISSIONS
Admission Criteria
​A bachelor’s or master’s degree from a U.S. college or university
accredited by a regional accrediting agency or one recognized by the
U.S. Department of Education and the Council for Higher Education Accreditation
​A minimum undergraduate grade point average (GPA) of 3.0
Admission Application – Spring 2017 Application Deadline is October 28,
2016
​Application form
​Application fee
​Two (2) Letters of Recommendation
​CurriculumVitae
​Statement of purpose
​Critical Thinking Writing sample
​Official transcripts in sealed, unopened envelopes
​International transcript evaluation (if applicable)
All application materials become the property of Fielding Graduate University. We encourage you to keep copies for your records.
50|
TUITION AND FINANCIAL AID
Tuition Information (9/22/16):
​Current tuition is $27,180/year. ($9,060/term)
​Additional costs for sessions, travel, hotel,
supplies, and books
For more information:
http://www.fielding.edu/programs/psy/media/tuition.aspx
Financial Aid Information:
For more information, scholarship opportunities
and information links:
http://www.fielding.edu/financialAid
51|
TRANSFER CREDITS
Up to 20 transfer credits
Requirements
​Courses must be master's or doctoral level from a regionally
accredited college, university, or professional school.
​Taken within the past five years.
​Grades in the courses must be B or better
Procedure
​At the time of admission, or during your first term, submit an
application to transfer credits
52|
RESIDENCY
​8 days of face to face academic credit required during the program
​Many opportunities for face-to-face and group program activities to meet
requirements and expand your doctoral studies
​Regional gatherings (clusters) of students and faculty
​Once per quarter, either on the East Coast, West Coast or Mid West.
​National Sessions
​National and Research Sessions
53|
HOW LONG DOES IT TAKE?
​The Media Psychology PhD program is self
directed, so completion time depends on you:
​Motivation
​Organization
​Planning
​Previous knowledge
​Time available
​The program is designed to take anywhere from
approx. 4-6 years to complete.
​At the minimum required level (18 units per year), you
will complete the program in about 5 years
54|
COURSE STRUCTURE
There are three terms per year and you are required to complete a minimum of 18 units per
year to maintain good academic standing. Courses are done in the following ways and may vary
depending on faculty and the course:
MOODLE SEMINARS- have a specific start and end date within a term.These courses tend
to be a bit more structured with weekly assignments and discussion.The number of students vary
depending on the faculty and course, but it is typically not more than 12-15 students. Most of the
work can be done asynchronously.
INDIVIDUAL ASSESSMENT CONTRACTS- A few courses can also be contracted for
on an individual basis.You will contact that faculty member to create a contract that will go
throughout a term on how you will show competency so the length can vary.This is typically
done through research, reading, and writing papers but can include presentations and conferences
as well. Most of the work is done asynchronously.
We recommend you have a minimum of 20 hours a week to spend on coursework.
The length of courses will vary, but they typically last one term
You may be working on several courses per term
The assignments will vary depending on the type of course and faculty
55|
GRADUATION REQUIREMENTS
Total = 94 units
For more detailed curriculum information and course descriptions:
http://www.fielding.edu/programs/psy/media/curriculum.aspx
56|
WILL I HAVE ANY SUPPORT?
Absolutely!
​Each student has a primary faculty advisor who works closely with
you through program.
​Students are also assigned a student mentor that you can contact
for any questions or advice about the program.
Administrative support in
Santa Barbara:
• Graduate Program Advisor
(GPA)
• Program Manager
• Program Director
57|
CONTACT
INFORMATION
Dr. Jerri Lynn Hogg
Media Psychology Program
Director
jhogg@fielding.edu
Juliana Hydanus
Media Psychology Admissions
Advisor
jhydanus@fielding.edu
OR
mediaadmission@fielding.edu
805-898-4020
58|

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Storytelling in Practice: Brand Narratives and Archetypes

  • 1. Storytelling In Practice BRAND NARRATIVES & ARCHETYPES ​Brand Psychology & Audience Engagement Doctoral Concentration ​Fielding Graduate University ​Dr. Pamela Rutledge Fielding Graduate University prutledge@fielding.edu • @pamelarutledge
  • 2. 2| What’s My Story? ​Faculty, Fielding ​Lead Faculty: ​Brand Psychology & Audience Engagement Doctoral Concentration ​Positive Psychology & Media Doctoral Concentration ​Director, Media Psychology Research Center ​Blogger Psychology Today, Positively Media ​Recent publications: ​Exploring Positive Psychology: The Science of Happiness and Well-Being Co-Author ​Media Psychologists in APA’s Career Paths in Psychology ​The Psychology of Mobile Media in Global Mobile ​Arguing for Media Psychology as a Distinct Field in Oxford Handbook of Media Psychology ​The Impact of Social Media on the Success of the Twilight Saga." In The Psychology of Twilight
  • 4. 4| What is a Brand? ​Traditional definition: ​Includes things like a name, a term, symbol, or design ​Can also apply to ​ Companies, Products, Services, Ideas, Campaigns, Groups, People, Social Movements Something that differentiates. Something that has a story
  • 5. 5| Why buy a Coke?
  • 13. 13| No, it’s a picture ​Your brain can’t help itself. It starts to fill in all the missing pieces. ​How do we know this picture isn’t a story all by itself? ​Because your story isn’t the same as the person next to you. Your brain supplies all the assumptions, the intentionality and projects action based on your own models and biases.
  • 14. 14|
  • 15. 15|
  • 16.
  • 17. 17| Why Tell Stories? § Language of the brain § Connect us with universals, symbols, myths & metaphors § Provide a context for memory § Define the world and our place in it § Bridges differences, creates trust
  • 20. 20| AGood Story § Purpose § Emotional Engagement § A Hero § Catalyst § Conflict § Transformation § Resolution
  • 22. 22| StoriesAre Efficient ​Use the information stored in the receivers brain: • Archetypes • Metaphors • Experience • Cultural references • Not everyone will define “hero” the same way, but everyone will have an understanding of the hero.
  • 23. 23| Assumptions: Brand Story ​Brands are stories that expand functionality into symbolic meaning ​Consumers use brand stories to satisfy their own desires and to create/extend their identity ​Brand-consumer relationship is both social (active) and parasocial (projection)
  • 24. 24| The main reason to tell stories: People don’t want more information They want Faith
  • 26. Cognitive Shortcuts I’m lazy I have a bunch of unconscious rules and models I assume others are the same as meI use what I know best -- me I prefer less choices
  • 27. 27| Assumptions: Archetypal Impact ​The most powerful and iconic brands embody archetypes ​Archetypes extend communication to cultural values and meanings ​Archetypal patterns become filters for understanding events ​Myths: • Simple stories with archetypal roots • Help people make sense out of the world • Provide ideas to live by • Resolve life’s most difficult questions • Icons are encapsulated myths
  • 28. 28| Archetypes Fuel All Powerful Stories ​Music ​Movies ​Art ​Brands ​Product Categories ​For example, the dominant archetype perceptions in auto brands: ​Over 50% assigned Explorer or Everyman
  • 30. 30| Stereotype Archetype Rooted in culture-specific norms that are simplistic & undifferentiated Rooted in universal truths that are rich & distinctive Source: Jon Howard-Spink in Using Archetypes to Build Stronger Brands
  • 33. 33| Archetypes in Culture Anna Nicole Smith ​ Rags to Riches (Cinderella) ​ Gold Digger/How to Marry a Millionaire (Siren) ​ Live Fast/Die Young (Rebel)
  • 41. 41| Archetypes & Motivation MOTIVATION STABILITY/CONTR OL BELONGING/ENJO YMENT MASTERY/RISK INDEPENDENCE/F ULFILLMENT Creator Jester Hero Innocent Caregiver Regular Guy/Gal Outlaw Explorer Ruler Lover Magician Sage Customer Fear Financial ruin, ill health, unconscious controlled chaos Exile, orphaning, abandonment, engulfment Ineffectuality, impotence, powerlessness Entrapment, selling out, emptiness Helps Customer Feel safe Have love & community Achieve Find happiness Mark, M., & Pearson, C. S. (2001). The Hero and the Outlaw: Building Extraordinary Brands through the Power of Archetypes. New York: McGraw Hill. P. 18
  • 42. 42| 12 Core Archetypes Applied to Brands ACHIEVEMENT STABILITY INDEPENDENCE & FULFILLMENT BELONGING & ENJOYMENT Ruler Outlaw HeroMagician Everyman Lover Jester CaregiverCreator Innocent Sage Explorer
  • 44. 44| Find YourArchetype •What is the image that comes to mind? •Foundations of the brand •The values that drive the company •The brand personality •Single goal of the brand? •The personality of the brand? •What is the voice of the brand? •Eliminate all that don’t fit •Select most similar •Identify discrepancies and alignmentsEXERCISE
  • 47. 47| MEDIA PSYCHOLOGY PHD Fielding Graduate University
  • 48. 48| FACULTY Dr. Karen Dill-Shackleford Social psychologist, dissertation on video game violence effects; influence of positive and negative portrayals of race and gender in the media and on communication about domestic violence Dr. Garry Hare Advocacy, media and political psychology; the impact of media on international conflict resolution; the impact of television on social and political ideation; the impact of radio and the web on local policy; editorial cartooning. Dr. Jerri Lynn Hogg Social impact of technology and new media including: Social Media, How we communicate in a digital world, The Digital Classroom, Augmented Reality, Media Literacy and Media Reform. Dr. Pamela Rutledge Psychology of storytelling and narrative in message, branding, and persuasive; the application of neuroscience, cognitive psychology, and positive psychology to the media development. Dr. Jason Ohler Distance learning and e-learning; online community; assessment of technological impact; digital/oral/written literacy; digital storytelling and narrative development; new media. Dr. Regina Tuma Psychology of social media; aesthetics, social media and the psychology of cognition; psychology of Big Data; social representation theory, the thinking society and minority influence; history of media psychology Dr. Daniel Sewell Cognitive psychology, Intersection of media and cognitive psychology, Research methods, Statistics
  • 49. 49| ADMISSIONS Admission Criteria ​A bachelor’s or master’s degree from a U.S. college or university accredited by a regional accrediting agency or one recognized by the U.S. Department of Education and the Council for Higher Education Accreditation ​A minimum undergraduate grade point average (GPA) of 3.0 Admission Application – Spring 2017 Application Deadline is October 28, 2016 ​Application form ​Application fee ​Two (2) Letters of Recommendation ​CurriculumVitae ​Statement of purpose ​Critical Thinking Writing sample ​Official transcripts in sealed, unopened envelopes ​International transcript evaluation (if applicable) All application materials become the property of Fielding Graduate University. We encourage you to keep copies for your records.
  • 50. 50| TUITION AND FINANCIAL AID Tuition Information (9/22/16): ​Current tuition is $27,180/year. ($9,060/term) ​Additional costs for sessions, travel, hotel, supplies, and books For more information: http://www.fielding.edu/programs/psy/media/tuition.aspx Financial Aid Information: For more information, scholarship opportunities and information links: http://www.fielding.edu/financialAid
  • 51. 51| TRANSFER CREDITS Up to 20 transfer credits Requirements ​Courses must be master's or doctoral level from a regionally accredited college, university, or professional school. ​Taken within the past five years. ​Grades in the courses must be B or better Procedure ​At the time of admission, or during your first term, submit an application to transfer credits
  • 52. 52| RESIDENCY ​8 days of face to face academic credit required during the program ​Many opportunities for face-to-face and group program activities to meet requirements and expand your doctoral studies ​Regional gatherings (clusters) of students and faculty ​Once per quarter, either on the East Coast, West Coast or Mid West. ​National Sessions ​National and Research Sessions
  • 53. 53| HOW LONG DOES IT TAKE? ​The Media Psychology PhD program is self directed, so completion time depends on you: ​Motivation ​Organization ​Planning ​Previous knowledge ​Time available ​The program is designed to take anywhere from approx. 4-6 years to complete. ​At the minimum required level (18 units per year), you will complete the program in about 5 years
  • 54. 54| COURSE STRUCTURE There are three terms per year and you are required to complete a minimum of 18 units per year to maintain good academic standing. Courses are done in the following ways and may vary depending on faculty and the course: MOODLE SEMINARS- have a specific start and end date within a term.These courses tend to be a bit more structured with weekly assignments and discussion.The number of students vary depending on the faculty and course, but it is typically not more than 12-15 students. Most of the work can be done asynchronously. INDIVIDUAL ASSESSMENT CONTRACTS- A few courses can also be contracted for on an individual basis.You will contact that faculty member to create a contract that will go throughout a term on how you will show competency so the length can vary.This is typically done through research, reading, and writing papers but can include presentations and conferences as well. Most of the work is done asynchronously. We recommend you have a minimum of 20 hours a week to spend on coursework. The length of courses will vary, but they typically last one term You may be working on several courses per term The assignments will vary depending on the type of course and faculty
  • 55. 55| GRADUATION REQUIREMENTS Total = 94 units For more detailed curriculum information and course descriptions: http://www.fielding.edu/programs/psy/media/curriculum.aspx
  • 56. 56| WILL I HAVE ANY SUPPORT? Absolutely! ​Each student has a primary faculty advisor who works closely with you through program. ​Students are also assigned a student mentor that you can contact for any questions or advice about the program. Administrative support in Santa Barbara: • Graduate Program Advisor (GPA) • Program Manager • Program Director
  • 57. 57| CONTACT INFORMATION Dr. Jerri Lynn Hogg Media Psychology Program Director jhogg@fielding.edu Juliana Hydanus Media Psychology Admissions Advisor jhydanus@fielding.edu OR mediaadmission@fielding.edu 805-898-4020
  • 58. 58|