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Sales Qualified Leads

Generating Actionable Leads for Your Sales Team!


Presenter: Adam Dewey, Sales Manager"
A Little About Me!
                     •  Sold knives to SaaS and
                        everything in-between"
                     •  Ran marketing/sales for
                        concrete company"
                     •  Big Batman Fan "
What will we talk about today?!
•  Sales Qualified Lead (SQL) "
•  Lead Qualification"
    •  Implicit"
    •  Explicit"
    •  Blended Model"
    •  BANT"
•  Lead Erosion"
•  Wrap-Up "
Marketing Qualified Leads!
  Numbers, Numbers, Numbers!
Sounds like your last campaign?!
•  The Campaign – Drive traffic to a landing page
   through different channels that offers content to
   those that convert"
•  The Results – 500 content downloads "
•  The Leads – All 500 respondents are passed
   to sales for immediate follow up"
•  The Cost – $10,000"
•  The Results – Sales gripes about lead quality,
   difficulty to connect, and marketing has to
   manually gauge the ROI of the campaign "
It’s All About the Numbers!
•  80% of all leads never
   have a meaningful
   conversation with a
   sales professional. "
                   -Forrester!


•  Only 17% of all leads
   convert to qualified
   sales opportunities. "
               -Bridge Group "
Marketing Qualified Leads!
•  A large number of
   assigned leads
   should have never
   crossed over to the
   Sales team "
                         !
•  70% of mishandled
   leads will buy from
   a competitor within
   24 months"
Marketing Qualified Leads – cont’d!
   Traditional Model!           New Thinking!
   Inquiries / Conversions!   Inquiries / Conversions!

      Assign to Sales!               Nurture!

       Sales Qualified!             Sales Ready!

        Opportunity!               Opportunity!

            Won!                       Won!
Sales Ready Lead!
What is the difference?!
Sales Ready Lead!
Ways to Identify SRL’s"          Sales!   Marketing!
           •  Demographic"
           •  Behavior"
                    "
           *Makes Marketing a
            partner to Sales*"


	
  	
  



	
  
Demographically Qualified!
                          Company	
  
                            Size	
  
                                         Annual	
  
           Industry	
  
                                        Revenue	
  




    Geography	
                               Job	
  Title	
  
Lead Grade!
•  A = Excellent Prospect"
•  B = Good Prospect"
•  C = Fair Prospect"
•  D = Poor Prospect"
•  F = My Report Card

   "
Behavioral Qualifications!


                              Email        File
                             Open +1    Access +3   Webinar +10




                    YOUR
                  PROSPECT


                              Pricing    Website       Social
                             Page +5    Chat +10      Media +3
Behavioral Trump Card!
Interest vs. Intent!

  Interest (Researching)!        Intent (Buying)!

       Views 10 Pages"          “Request demo” Form"
   Downloads a Whitepaper"   Searches for Company Name"
     Attends a Webinar"             Product Trial"


               Exceptional Prospects!
BANT Qualification!
B.A.N.T."
•     Budget"
•     Authority "
•     Need "
•     Timeline "

     Traditional Opportunity qualification,

             not lead qualification!
Be Careful with BANT!
Lead Qualification!
                        Retained byReady Lead "
                             Sales Marketing"




         Demographic/
                            Lead Score!
            BANT!
Sales Ready Lead!!!!!
Lead Erosion!
Disqualifying a Once Qualified Lead!
Erosion Based Scoring!
    Erosion based scoring is taking negative prospect interactions

          or inactions into account when determining a SRL "
Lead Aging!


Aging:!
!
Great For Wine!
Bad For Leads	
  
	
  
Lead Scoring and Football!
       Michael Turner!




         Great	
  Lead	
  Score	
  



               BAD	
  FIT	
  
Defining Erosion Qualifications!
•  Negative Actions!
•  Unresponsive to Campaigns!
•  Recency!
•  Recycled to Marketing!
Questions!
Contact Info!
                                                                Adam Dewey         !
                                                                Sales Manager"
                                                            adam.dewey@pardot.com	
  
                                                                @adamdeweypardot	
  
                                                                         "
                                                                         "
                                                                         "
                                                                         "
                                                                         "

Pardot™, An ExactTarget® Company

950 East Paces Ferry Road, Suite 300, Atlanta, Georgia 30326"
	
  
404.492.6845 | 877.3B2B.ROI | www.pardot.com!

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Sales Qualified Leads – Generating Actionable Leads for Your Sales Team

  • 1. Sales Qualified Leads
 Generating Actionable Leads for Your Sales Team! 
 Presenter: Adam Dewey, Sales Manager"
  • 2. A Little About Me! •  Sold knives to SaaS and everything in-between" •  Ran marketing/sales for concrete company" •  Big Batman Fan "
  • 3. What will we talk about today?! •  Sales Qualified Lead (SQL) " •  Lead Qualification" •  Implicit" •  Explicit" •  Blended Model" •  BANT" •  Lead Erosion" •  Wrap-Up "
  • 4. Marketing Qualified Leads! Numbers, Numbers, Numbers!
  • 5. Sounds like your last campaign?! •  The Campaign – Drive traffic to a landing page through different channels that offers content to those that convert" •  The Results – 500 content downloads " •  The Leads – All 500 respondents are passed to sales for immediate follow up" •  The Cost – $10,000" •  The Results – Sales gripes about lead quality, difficulty to connect, and marketing has to manually gauge the ROI of the campaign "
  • 6. It’s All About the Numbers! •  80% of all leads never have a meaningful conversation with a sales professional. " -Forrester! •  Only 17% of all leads convert to qualified sales opportunities. " -Bridge Group "
  • 7. Marketing Qualified Leads! •  A large number of assigned leads should have never crossed over to the Sales team " ! •  70% of mishandled leads will buy from a competitor within 24 months"
  • 8. Marketing Qualified Leads – cont’d! Traditional Model! New Thinking! Inquiries / Conversions! Inquiries / Conversions! Assign to Sales! Nurture! Sales Qualified! Sales Ready! Opportunity! Opportunity! Won! Won!
  • 9. Sales Ready Lead! What is the difference?!
  • 10. Sales Ready Lead! Ways to Identify SRL’s" Sales! Marketing! •  Demographic" •  Behavior" " *Makes Marketing a partner to Sales*"      
  • 11. Demographically Qualified! Company   Size   Annual   Industry   Revenue   Geography   Job  Title  
  • 12. Lead Grade! •  A = Excellent Prospect" •  B = Good Prospect" •  C = Fair Prospect" •  D = Poor Prospect" •  F = My Report Card
 "
  • 13. Behavioral Qualifications! Email File Open +1 Access +3 Webinar +10 YOUR PROSPECT Pricing Website Social Page +5 Chat +10 Media +3
  • 15. Interest vs. Intent! Interest (Researching)! Intent (Buying)! Views 10 Pages" “Request demo” Form" Downloads a Whitepaper" Searches for Company Name" Attends a Webinar" Product Trial" Exceptional Prospects!
  • 16. BANT Qualification! B.A.N.T." •  Budget" •  Authority " •  Need " •  Timeline " Traditional Opportunity qualification,
 not lead qualification!
  • 18. Lead Qualification! Retained byReady Lead " Sales Marketing" Demographic/ Lead Score! BANT!
  • 20. Lead Erosion! Disqualifying a Once Qualified Lead!
  • 21. Erosion Based Scoring! Erosion based scoring is taking negative prospect interactions
 or inactions into account when determining a SRL "
  • 22. Lead Aging! Aging:! ! Great For Wine! Bad For Leads    
  • 23. Lead Scoring and Football! Michael Turner! Great  Lead  Score   BAD  FIT  
  • 24. Defining Erosion Qualifications! •  Negative Actions! •  Unresponsive to Campaigns! •  Recency! •  Recycled to Marketing!
  • 26. Contact Info! Adam Dewey ! Sales Manager" adam.dewey@pardot.com   @adamdeweypardot   " " " " " Pardot™, An ExactTarget® Company
 950 East Paces Ferry Road, Suite 300, Atlanta, Georgia 30326"   404.492.6845 | 877.3B2B.ROI | www.pardot.com!