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The Golden Rule of Lead Nurturing 
Allison Cuzzort 
Manager, Pardot Client Implementation 
Susan Spicknall 
Senior Implementation Specialist, Pardot
Perspectives and Objectives for our Discussion 
• The Golden Rule of Lead Nurturing 
Do to your Prospects what you would want done to you. 
ü Make Content relevant for Prospects. 
ü Type of Content 
ü Timing of Content (based on Stage in buying cycle) 
ü Make Content personal and easy to digest for Prospects. 
ü Subject Line 
ü Length of Content 
ü Body Content and CTA(s) 
Think like your 
Prospects to 
increase 
engagement!
Make Content Relevant 
Stage 1 
• Unidentified Need 
• Make it about the 
Prospect 
• Types of Content: 
– Blog Articles 
– Emails 
– Webinars 
Casual 
vs. 
Research 
Stage 2 Stage 3 
• Need is identified 
• Make it believable, 
use Social Proof 
• Types of Content 
– Case Studies 
– Videos 
– Interviews 
– Tweets! 
• BANT 
• Shortest length of 
sales cycle 
• Make it about you 
• Types of Content: 
– Buyer’s Guide 
– Comparison charts 
– Sales Sheets
Make Content Personal 
• Less is more 
• Rich text 
• Personalization
Make Content Personal 
• Subject Line 
• Length of Content 
• Body Content and CTA(s)
Pardot’s and YOUR success stories 
Time to discuss! 
" Post-event and webinar 
follow-up 
" Sales Enablement " Pardot Minute Clinic
Questions & Discussion
The Golden Rule of Lead Nurturing

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The Golden Rule of Lead Nurturing

  • 1. The Golden Rule of Lead Nurturing Allison Cuzzort Manager, Pardot Client Implementation Susan Spicknall Senior Implementation Specialist, Pardot
  • 2. Perspectives and Objectives for our Discussion • The Golden Rule of Lead Nurturing Do to your Prospects what you would want done to you. ü Make Content relevant for Prospects. ü Type of Content ü Timing of Content (based on Stage in buying cycle) ü Make Content personal and easy to digest for Prospects. ü Subject Line ü Length of Content ü Body Content and CTA(s) Think like your Prospects to increase engagement!
  • 3. Make Content Relevant Stage 1 • Unidentified Need • Make it about the Prospect • Types of Content: – Blog Articles – Emails – Webinars Casual vs. Research Stage 2 Stage 3 • Need is identified • Make it believable, use Social Proof • Types of Content – Case Studies – Videos – Interviews – Tweets! • BANT • Shortest length of sales cycle • Make it about you • Types of Content: – Buyer’s Guide – Comparison charts – Sales Sheets
  • 4. Make Content Personal • Less is more • Rich text • Personalization
  • 5. Make Content Personal • Subject Line • Length of Content • Body Content and CTA(s)
  • 6. Pardot’s and YOUR success stories Time to discuss! " Post-event and webinar follow-up " Sales Enablement " Pardot Minute Clinic