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Customer Stories Submission Process for Cloud Alliance Partners
1. *NEW* Cloud Alliance Partner
Stories Submission Process
How to submit customer success stories
March 5, 2014
Nidhi Teerdhala
Sr. Manager, Strategic Tools & Stories
2. Promote your expertise to the salesforce.com
community!
Stories are promoted to the entire salesforce.com sales
community via the Customer Story Tool
Customer Story Tool is
a centralized database
of customer success
information
Partner stories are
classified by Primary
Implementation Partner
Stories are reviewed
by Marketing for
website, PR and
speaking
opportunities!
3. We use Chatter & create assets to provide
more visibility for your stories internally
Stories are widely promoted
on Chatter, through various
Chatter Groups
Insights Into Customer
Innovation eBook,
showcases the DF12
Partner Innovation Award
winners and 32 other
stories submitted by Cloud
Alliance partners (internal
only asset, not distributed
outside of salesforce.com)
4. NEW Story Submission Process
1. Download the latest PPT story template in the Partner
Community - http://bit.ly/ConsultingPartnerStoryTemplate
2. Fill out the slide template with your story
5. NEW Story Submission Process Steps
3. Fill out this survey - http://bit.ly/partnerstoriessubmission
4. Attach your slides under the appropriate question
6. NEW Story Submission Process Steps
5. SUBMIT!!! You will see a confirmation screen letting
you know that your submission was received.
NOTE: The team will review your submission and let you know
if it is NOT approved. If you do not hear from anyone, you can
assume the story was approved.
7. Approval Criteria – What are the DOs
• Complete template and survey fully
• Describe the business challenges faced and solution
implemented in detail
• Provide enough detail for others to be able to understand and
re-tell the story
• Provide any quantitative results/metrics achieved
• The more details the better!
• Sharing guidelines questions must be answered
8. Thank You!
We look forward to hearing about your customers’
success!
Please direct any questions to partnerstories@salesforce.com