The 7 Pillars of Management is Australia's leading to day, short course professional development management seminar course for managers and emerging talent. The training covers seven of the most important aspects of managing and leading in the workplace today. The pillars include: Managing Expectations. Managing operations. Managing yourself. Managing emotional intelligence and many more. The 7 Pillars of Management is delivered throughout Melbourne, Victoria, Sydney, New South Wales, Brisbane, Queensland, Adelaide, South Australia, Perth, Western Australia. To learn more about this powerful two-day training program to your organisation, contact us in Australia on: 1300-881-891 and asked to speak to Paul Puckridge.

1. MANAGING EXPECTATIONS MANAGING OPERATIONS
MANAGING YOURSELF MANAGING EMOTIONAL INTELLIGENCE MANAGING YOUR TEAM
MANAGING INFORMATION & DELEGATION MANAGING LIFE BALANCE
The Pillars of
7MANAGEMENT
©
Telephone us to learn about this program, or to register on: 1300-881-891
The 2-day Australian
management and leadership
development seminar to
increase your work smarts.
See page 5 for bonus audio coaching

2. You’ll learn how to
become one of the
most effective
managers in your
organisation
Several years ago we conducted
an intensive research project to
determine the management
competencies that are essential
for being an effective manager
within the Australian workplace.
Our research revealed seven
core competencies that are
common when managers make
extraordinary things happen
within their team or within their
business. We call these
competencies The 7 Pillars of
Management©
This 2-day Australian-developed
management program takes a
strengths-based approach to
developing managers through a
hands-on, interactive and highly
engaging learning experience.
Managers at all levels discover
how to develop a clear
understanding of their own
competencies as well as how to
use a set of powerful
assessments, tools, templates,
systems and easy-to-implement
processes to build a personal,
actionable management plan that
builds on their strengths, and
helps them become an EVEN
BETTER manager and leader.
PILLAR #1: - MANAGING EXPECTATIONS
A vital trait of all managers is to understand the expectations that are placed upon
them by their managers and organisations. By taking a critical look at their
organisation and their role, managers will be better able to define their purpose and
workplace expectations.
• Defining the expectations of today’s managers. Case Study: Management versus
Leadership.
• Technical, human and conceptual skills. Which skills guarantee promotion, opportunities and
recognition? Which end in more hard work?
• The effective manager: A self-assessment of the essential 24 traits, skills and attributes of all
highly successful Australian managers.
PILLAR #2: - MANAGING OPERATIONS
The single most important skill of all managers is to ensure that their efforts and
energy are committed towards the achievement of their annual KRA’s (Key Result
Areas). During this session participants will be shown how to identify, clearly break
down and set out their management objectives.
• Discovering why you are on the payroll. As a manager what have you been employed to
accomplish?
• Identifying your 4 KRA’s (Key Result Areas) and how to focus more of your time on the
strategy and goals of your team.
• Using a Balanced Scorecard Model to turn objectives into attainable and measurable
objectives.
• How to set clear vision, direction and then achievable goals for your team.
PILLAR #3: - MANAGING YOURSELF (GETTING THINGS DONE)
It’s impossible for a manager to manage an effective team and to achieve their goals
if they are not highly organised. This pillar looks at the importance of personal
productivity, time management and day-to-day organisational skills.
• Strategic personal planning. How to start every day with greater clarity and focus.
• Identifying the biggest time wasters and blockages for today’s busy managers.
• How to apply the famous “Triage” prioritising system to balance important and the
urgent tasks.
• Proven techniques to gain up to an hour of time a day, every day in any workplace!
PILLAR #4: - MANAGING E.Q. (EMOTIONAL INTELLIGENCE)
Once it was thought that intelligence was the best indicator of success. Emotional
Intelligence has opened many people’s eyes to the fact that EQ or emotional quotient
holds the key to personal well being and leadership effectiveness.
• Why having a high EQ is essential for success as a manager.
• Measuring EQ. Why are some managers more emotionally intelligent and what you can do
to raise your level of personal emotional intelligence.
• Enhance your emotional intelligence and your capacity to effectively perceive, express,
understand, and manage your emotions at work.
• Using your EQ with your team, your customers, your manager. Learn how to get more
accomplished by understanding how to bring out the best in others and yourself.
This is an ideal program for all managers

3. To learn more visit us at: www.success.net.au
Your free training
resources include:
TRAINING MANUAL
Participants receive a detailed
training and reference manual. The
manual includes lessons, case
studies, diagrams and a reference
section.
WHITE PAPERS & CASE
STUDIES
Participants gain access to a
special reference vault with
numerous reports, white papers
and reference material.
AUDIO PROGRAM
Participants receive MP3 files
containing additional strategies,
ideas and concepts to boost their
personal effectiveness.
MEMORY CARDS
These reference cards are a highly
sought-after item as they reinforce
The 7 Pillars principles.
EBOOKS
Participants receive a selection
of the world’s best personal
effectiveness classics in electronic
format (pdf).
MP3 BONUS
Participants receive access to MP3
and PDF learning material, which
can be downloaded directly from
our exclusive web portal.
PILLAR #5: - MANAGING YOUR TEAM
A manager’s most important and often most difficult role is to manage
people. Discover which leadership styles are the most effective in bringing
out the best in your team.
• What style of manager are you? Is your current management style appropriate for
your team?
• Identifying the common pitfalls of managing team performance and productivity.
• What really motivates your team? When to coach, mentor and when to counsel.
• Bring out the best in your team and increase their personal and team performance.
PILLAR #6: - MANAGING INFORMATION & DELEGATION
By being able to gain greater control of the information and delegation, you
will learn powerful new systems for managing e-mail, documentation and
improving your delegation skills.
• How to organise your work area so you are always in control at work.
• A simple test for identifying your key information requirements.
• Best practice solutions for managing electronic or paper information.
• Effective delegation. How to spend less time working “in your team” and more time
working “on your team”. Learn the proven 4 step delegation method.
PILLAR #7: - MANAGING WORK AND LIFE BALANCE
The work-life balancing act - it’s getting harder. Balancing life and work is a
major issue for most Australian managers. Find out how it’s possible to have
a successful career and a fulfilling personal life during this last pillar.
• Are you experiencing work-life balance? Are you out of balance? Find out.
• The “Wheel of Life”. How this life balance tool helps you put your life in perspective.
• Enjoy greater meaning and purpose with a range of “instant life-balance” tools.
• BONUS. Your personal SWOT. Developing a plan for future-proofing your career.
HOW YOU’LL BENEFIT FROM ATTENDING THE 7 PILLARS©
Gain a deeper understanding of the roles and responsibilities of an effective
manager and inspiring leader in your organisation.
How to improve your communication and how to set realistic expectations for your
team members to follow.
Learn to adapt your leadership style to meet the needs of your individual team
members.

4. Tell Me More About This Seminar:
The 7 Pillars of Management© is a hands-on, 2-day
management development training program recommended for
managers, supervisors and emerging talent. Your investment
includes all refreshments and lunch. A comprehensive
workbook, study manual and management toolkit is yours to
take away, plus a personalised certificate to frame.
Who is The Success Institute?
We are one of Australia’s most sought after short-course
professional development training organisations.
Proudly 100% Australian owned, our clients include many
of the world’s top 500 companies, plus a “who’s who” of
Australian businesses and government bodies. These
include: Boeing Aircraft Corp, General Electric, Telstra, Optus,
CSIRO, CGU, BT, AIG, Delfin, Invesco, Nestle, Toyota, Stihl,
Visy Recycling, Cummins, BHP, Vodafone, Smith+Nephew,
Jetset, Subaru, Mobil, Rockwell, Kimberly Clark, Philips, World
Courier, Panasonic, Komatsu, Westfield, Aviva and Pitcher
Partners.
Cancellation Policy
You may cancel up to 7 working days before the seminar
for a full refund. Less than 7 days you may send a colleague
or associate for no additional fee, or pay 50% of the investment.
eCoaching is Included... Free!
Your 100% Guarantee
If you honestly believe that after attending
The 7 Pillars and implemented just a couple of strategies you
have not improved your skills we will refund your investment.
7 PILLARS OF MANAGEMENT REGISTRATION FORM
To help you implement all that you have
learnt at this seminar, you will be given
access to 3 months of on-line coaching
sessions that will assist you to
personalise and reinforce all you have
learnt at this seminar
The 7 Pillars of Management©
Organisation Details:
Organisation: _____________________________________________
Main Contact Person: _______________________________________
Address: _________________________________________________
City: ________________________________ Post Code: __________
Phone: __________________________________________________
Email Address: ____________________________________________
Who is Attending:
Name: ____________________________________ Date: _________
Position:_________________________________________________
Email:___________________________________________________
Name: _____________________________________Date: _________
Position:_________________________________________________
Email:___________________________________________________
Name: _____________________________________Date:_________
Position: _________________________________________________
Email: ___________________________________________________
VENUE: Level 8/ 500 Collins St, City
$1490 pp 1 Person (+ gst) $________
$1290 pp 3 People (+ gst) $________
$1090 pp 5 People (+ gst) $________
Booking & Payment Details:
Please tick one of the following payment options.
A cheque for the seminar investment is enclosed:
(made payable to Success Technologies Pty Ltd)
I will be paying by Credit Card (please tick): MasterCard Visa
No: _____________________________________ Expiry: ___/___
Signature: _____________________________________________
To register please call us on:
1300-881-891 or 03-9533-9533
Email us at: mail@success.net.au
Consultant: Paul Puckridge
Email: paul.puckridge@success.net.au
Phone: 1300-881-891
P.O. Box 2124 Prahran, Vic, 3181
E-mail: mail@success.net.au
Website: www.success.net.au
Investment
Venue:
Telephone us to learn about this program, or to register on: 1300-881-891

5. Telephone us to learn about this program, or to register on: 1300-881-891
Click the orange audio button (below)
to listen to 7 coaching lessons from
The 7 Pillars of Management©
Or type this link into your web browser: www.tinyurl.com/b2p5amk