Do you or your colleagues ever feel overwhelmed with email overload? Is your inbox constantly full with incoming email? If you answered yes to either of those questions, then the good news is that Zero Inbox, the one-day Australian developed email management training program can help you get back your precious time and sanity! Zero Inbox is Australia's leading email and time management training program. Conducted by The Success Institute, over the course of one day, you'll learn how to gain greater control of your inbox and learn how to unleash the productivity tools within Microsoft Outlook. Zero Inbox takes a holistic approach to managing your time, priorities and of course, email. We conduct the Zero Inbox training program in across Australia in Melbourne, Sydney, Brisbane, Adelaide, Canberra and Perth. We also conduct Zero Inbox in any of Australia's regional cities. To learn more about how you can help your managers and employees take back control of a never-ending inbox full of email, call is today here in Australia on: 1300-881-891 and ask to speak with Paul Puckridge, the training director.

1. Professional Development Series
YOUR INBOX IS NOT A FILING CABINET!
Discover the secrets of saving up to 1 hour a day and learn how
to take back control of your Outlook inbox and your time to get
things done and achieve more out of your day...every day!
ZERO INBOX©
The Australian program that guarantees to help manage an
overwhelming inbox, time pressures and multiple priorities with ease!
Here’s what you’ll learn at this email management program...
• How to plan your day so you can get
more things done, with less effort.
• How to manage multiple priorities and
projects using MS Outlook®.
• Strategies to stay on top of multiple
projects and commitments.
• New time management strategies
to better manage your email and
Microsoft Outlook®.
• How to reduce email interruptions
that zap your time and energy.
THISISTHE TRAININGTHAT SHOULD HAVECOME WITHMSOUTLOOK!
To speak to a consultant, call us on: 1300-881-891
To learn more visit: www.success.net.au/zero-inbox
BONUSFOR iPHONE, ANDROIDorBLACKBERRY
Do any of your managers or employees use an iPhone, Android or Blackberry?
As a special bonus when attending Zero Inbox, users will receive password access to
exclusive ‘on-line’ productivity training… free. Valued at $97 per person.
PHONE: 1300-881-891

2. YES, it’s possible to find more time to get more done every
day and clear you inbox without feeling overwhelmed or
overloaded. Zero Inbox© shows you how!
prioritising... managing your inbox…
...getting things done!
Does your inbox feel out of control?
A recent study by the Intel Corporation
estimates the impact of information overload on
each employee is over eight hours a week.
That’s two hours a day! In another study,
researchers at Glasgow and Paisley universities
recently announced that the many of the
business people they surveyed felt psyched out
by their inboxes.
For many people at work e-mail is no longer a
handy method of communication, but a cause of
stress, even ‘email addiction’. If you ever missed
an important e-mail because it was buried in
your inbox, or felt like you are always playing
catch up with your email, then help is at hand.
Would you like to get MORE out of Outlook® so
it that it become a TRUE time management and
productivity tool? We can help!
While most people try hard to control the many
events which make up their day, including email,
we understand that knowing how to actually use
MS Outlook® as a time management and
productivity system is a skill few professional
people ever learn by themselves. So if you feel
like you and your colleagues are doing more
each day but getting less done, and can feel
overwhelmed with email, maybe it’s time to look
for a guaranteed solution that will give you back
more time and help you clear your inbox once
and for all!
Zero Inbox is a one day time and email
management program that shows your people
(using Outlook® and email) the principles,
techniques, tools and methodology to be more
productive, better organised and reduce the
email amount of email in their Outlook® inbox
to ZERO. During the program participants
receive set-by-step instructions showing them
how to set up Microsoft Outlook® so they can
easily manage the busiest day from within
Outlook®.
Learn to manage the email in your inbox
• You’ll learn how to accomplish a higher quality of work
in less time and discover how to focus your time and
energy on the priorities and activities that are the most
important.
• We’ll show you how to organise Microsoft Outlook® for
greater productivity. Imagine starting and ending each
day with an empty inbox! You’ll learn brilliant strategies
for making Outlook a true time management tool.
• You’ll discover many of the hidden secrets behind using
Outlook® that most people have never heard of or seen.
You’ll be impressed with just how powerful Outlook®
actually is… and what it can do to save you time and
boost your productivity each day.
Simple math suggests that if just one employee
spends 30 minutes daily reading or responding to
unnecessary email, trying to locate information, or not
using Outlook® shortcuts to save time - that adds up to
a full 3 weeks of lost or wasted time over the a year!
Now… multiply 3 wasted weeks by each of your
employees... That equates to tens of thousands, or
hundreds of thousands dollars LOST… using email.
To learn more about Zero Inbox, call us today on: 1300-881-891 or mail@success.net.au

3. Seminar Agenda
1 Day Program Outline
Starts at 8:30am – Concludes by 5:00pm
Module 1
How to Get Organised and how to stay in Control
• Understanding the real value of time
• How to create a higher level of daily personal control
• Using the 5 step powerful daily planning system that
guarantees that you start your day more organised
• How to feel in total control, from the moment you start
work
Module 2
Getting Things Done – Managing Your Priorities
• The difference between efficiency versus effectiveness
• Using a prioritising system for sorting your tasks
• Defining your workplace work using TRIAGE
• Learning how to pinpoint your critical work goals
• How to find “flow”. How to gain an extra hour a daily
Module 3
Getting Organised Using Microsoft Outlook ®
• An overview of Microsoft Outlook® functionality
• The 6D method for sorting and organising email
• Outlook® shortcuts that will save hours each month
• Efficiently process your inbox, according to your
work needs
• Setting up folders and nested folders
• Understanding how to create and use categories
• Setting up filters, rules and advanced rules
• Controlling the amount of email you receive
• Using ‘task lists’ to prioritise tasks and manage projects
Module 4
Managing Information & Interruptions
• Maxmising the way you use the calendar
• Using multiple calendar and Outlook views
• Setting group calendar views
• Getting the most from your contact list
• Using the Journal to track records and correspondence
• Outlook Shortcuts - How to simply save hours a month!
Module 5
Writing Effective Email
• What’s the problem with reading and writing email?
• Using the A.B.C.D method to compose effective email
• Creating “Draft Templates” to save hours a month
At Zero Inbox, you’ll receive
extra training resources, free!
TRAINING MANUAL
Participants receive a detailed
training and reference manual.
The manual includes lessons,
case studies, diagrams and a
reference section. You’ll find
yourself going back to this
manual to refer to many of the
ideas taught at Zero Inbox.
WHITE PAPERS
Participants gain access to a
special reference vault on our
website with numerous reports,
white papers and reference
material.
MEMORY CARDS
These reference cards are a
highly sought-after item as they
reinforce Zero Inbox principles.
BLACKBERRY & IPHONE
ONLINE eCOURSE
(Valued at $97 per person)
As a special bonus all iPhone
Blackberry users receive a
FREE online course to get more
From their hand held devices.
MP3 BONUS
Participants receive access to
MP3 learning material, which
can be downloaded directly
from our exclusive web portal.
To learn more about Zero Inbox, call us today on: 1300-881-891 or mail@success.net.au

4. Look at how much your organisation will save
when your employees become more productive
using MS Outlook® (with Zero Inbox© training)!
Income
Per Annum
Hourly
Rate
Saves
15 Min
a Day
$ Saved
$ SAVED
X 200 days
P/A
Saves
30 Min
a Day
$ Saved
$ SAVED
X 200
days
P/A
Saves
45 Min
a Day
$ Saved
$ SAVED
X 200
days
P/A
$40,000 $19.20 $4.80 $960 $9.60 $1,920 $14.40 $2,880
$50,000 $24.40 $6.10 $1,220 $12.20 $2,440 $18.30 $3,660
$60,000 $28.80 $7.20 $1,440 $14.40 $2,880 $21.60 $4,320
$80,000 $38.40 $9.60 $1,920 $19.20 $3,840 $28.80 $5,760
$100,000 $48.80 $12.20 $2,440 $24.40 $4,880 $36.60 $7,320
Employees
@
$50K
p/person
p/ annum
Annual
Company
Savings
(15 Min
a Day )
Annual
Company
Savings
(30 Min
a Day )
Annual
Company
Savings
(45 Min
a Day )
10 $12,220 $24,400 $36,600
20 $24,440 $48,800 $73,200
60 $73,200 $146,400 $219,600
100 $122,200 $244,400 $366,600
200 $244,400 $488,800 $732,400
Zero Inbox© can add hundreds of thousands of dollars of extra
productivity to your bottom line when you maximise Outlook®
Microsoft Outlook® is the one software application that remains open on every computer,
on every desk - every day of the working year. It's easy to realise
just how much time and productivity can be gained by teaching
managers and employees how to make Outlook® a more effective
and more productive tool with the one-day Zero Inbox training.
Microsoft Outlook®
training with Zero
Inbox has a huge
bottom-line impact on
productivity, personal
effectiveness and
skills.
Remember… when
your people don’t
know how to do
something in
Microsoft Outlook®,
its costing them time
and your organisation
money.!
To learn more about Zero Inbox, call us today on : 1300-881-891 or mail@success.net.au

5. What version of Microsoft Outlook do you use with “Zero Inbox”?
The Zero Inbox training seminar is available for Outlook® 2003 and 2007.
Training employees to use Outlook® 2010 will also be available mid-2010
Is “Zero Inbox” available as customised “in-house” training?
Yes, Zero Inbox is available as an “in-house” training program. Having a group of your people
trained together at the one time makes both economic sense, maximises resources and
encourages inter-dependent learning. There minimum number of people required to run Zero
Inbox at your location in 5 people!
Will “Zero Inbox” teach people how to use Outlook “LIVE”?
Yes! If your organsiation has computer training or networking facilities, each person can
log-in to their own email account and go through the training LIVE! If your organisation does
not have networking facilities, for a small additional price we can provide laptops with Office
2003, 2007 or 2010 ready for the training. This way, your people will learn USING Outlook. This
makes learning how to set-up Outlook® and use its time-management features easy.
Can We Measure the Learning Outcomes From this Training?
Yes. The purpose of measuring pre and post training outcomes is to see what your people have
learned and how much information they have retained and are using in the weeks ahead.
Will Our People Receive a Workbook, Templates and Support Materials?
Throughout the day your people will use a high-quality workbook and reference manual. In
addition, they’ll receive forms, templates and other learning materials to enhance their training
and learning experience.
Will Our Person Receive Support and Coaching Afterwards?
Yes. What makes our training unique is the 3 month eCoaching program which each of your
participants receive after they have attended the training. The eCoaching program is delivered
by email each week to their desks as a video, audio or text-based lesson.
Each lesson lasts about 5 minutes and reminds, reinforces and encourages
each of your people to use their new-found Outlook® skills.
Frequently Asked Questions
About the 1-Day Zero Inbox Training Seminar
To learn more about Zero Inbox, call us today on: 1300-881-891 or mail@success.net.au