A healthy diet for your Java application Devoxx France.pdf
An Integration That Improves TTR: Boundary and VictorOps Webinar
1. An Integration That Improves TTR
Today’s webinar will focus on the power and
benefits of combining Boundary’s one-second
monitoring with VictorOps’ collaborative platform.
14. • DETECT
•
• DIAGNOSE
•
• FIX
Reads getting slower, while writes are still fast
CPUs remain underutilized, while tasks wait in a blocked state
Thread pool blockage
Compaction performance issues
Many more…
Interested? Drop us a note at
help@boundary.com, mention DDF
15.
16. IF YOU’RE AN IT PERSON, BEING ON-CALL SUCKS AND YOU NEED HELP.
IT’S VERY DIFFICULT TO KEEP 24X7 IT SYSTEMS RUNNING
EVERY TECHNOLOGY-ENABLED BUSINESS HAS THIS PROBLEM
A SOLUTION WAS NOT POSSIBLE UNTIL SMART PHONES BECAME
UBIQUITOUS
REDUCING TIME-TO-RESOLUTION REQUIRES COLLABORATIVE
PROBLEM SOLVING
17. AN INTEGRATED ALERTING AND COLLABORATION PLATFORM FOR IT
A REAL-TIME, SAAS BASED, ALERTING AND
COLLABORATION PLATFORM
DESIGNED TO REDUCE TIME-TO-RESOLUTION OF IT
INFRASTRUCTURE ISSUES
ALERTS TEAM MEMBERS VIA DEFINED CONTACT
METHODS AND ESCALATION RULES
PROVIDES AN ENVIRONMENT FOR TEAM MEMBERS TO
INTERACT TO SOLVE THE PROBLEM
INTERFACES WITH IT MONITORING SYSTEMS AND
TROUBLE TICKET SYSTEMS
SELF DOCUMENTING, TO HELP SOLVE THE SAME
PROBLEM NEXT TIME
MOBILE FIRST VIA NATIVE ANDROID, IOS AND WEB-
BASED CLIENT’S
Team contacts
and on-call
management
Twitter-like timeline of
infrastructure alerts,
system actions, team
member interactions
Incident alerting,
escalation, and
routing
18. WE CAN HELP WITH ALL THE LAYERS OF YOUR STACK
FIRST-PARTY INTEGRATIONS (LIKE THE ONE WITH BOUNDARY)
MAKE IT SIMPLE TO GET STARTED
OUR BIDIRECTIONAL HIPCHAT AND SLACK INTEGRATIONS MAKE
CHATOPS AND FIREFIGHTING FROM YOUR CHAT ROOM A REALITY
EASILY USE OUR REST ENDPOINT TO SEND ANY ALERT INTO
THE INCIDENT TIMELINE
HELP DESK & TICKETING SYSTEM INTEGRATIONS ALLOW
SUPPORT TEAMS TO GET NOTIFIED WHEN TICKETS COME IN
19. THE VICTOROPS FEATURE SET IS ALIGNED TO EACH PHASE OF THE INCIDENT LIFECYCLE
Alerting
7 minutes
Triage
32 minutes
Investigation
80 minutes
Identification
24 minutes
Resolution
14 minutes
Documentation
25 minutes
Alerting Phase -> Push, SMS, Phone
Triage -> timeline situational awareness
Investigation ->timeline chat, and voice
Identification -> runbooks
Resolution -> Coordination and Collaboration
Documentation -> Post-mortem reports &
information aggregation to inform future incidents
IncidentLifecycle
21. WITH THE TRANSMOGRIFIER YOU CAN…
• MAINTAIN CONTINUOUS DOCUMENTATION
SURFACE USER-DEFINED CONTEXTUAL INFORMATION (TRIAGE DOCS, RUNBOOKS, GRAPHITE
GRAPHS, NOTES, ETC) ALONG WITH ALERTS TO SOLVE THE PROBLEM AT HAND
• QUIET ALERT NOISE
CHANGE THE STATE OF YOUR ALERTS BASED ON SPECIFIC PARAMETERS
• PAGE THE RIGHT PERSON, EVERY TIME
ASSIGN A ROUTE KEY BASED ON ALERT CONTENT FOR EFFICIENT DELIVERY
23. Boundary VictorOps
Cloud solution (SaaS) – fast time to value ✔ ✔
Easy to use with highly intuitive UI ✔ ✔
Advanced team collaboration ✔ ✔
Real-time monitoring of servers, products and apps ✔
Dashboards, threshold-crossing alerts, Cassandra DDF* ✔
On-call management, Incidents, DevOps Timeline ✔
TransMogrifier (Annotations and Transformations) ✔
Platform Ubiquity (web, iOS, Android) Future ✔
Simple and attractive pricing ✔ ✔
Free 14 day trial + Free basic tier ✔ ✔
Editor's Notes
Runbooks
Relevant assets
Deep links into graphs from your monitoring tools
The ability to alarm on anything (emails, vm’s) based on content
Quieting noise
Advanced Routing
Runbooks
Relevant assets
Deep links into graphs from your monitoring tools
The ability to alarm on anything (emails, vm’s) based on content
Quieting noise
Advanced Routing
* Both are focused on DevOps culture and workflows, encourage and made collaboration extremely easy
* Both apps are SaaS, easy to signup and start using --> minimal time to value
* Easy of use - intuitive web UI with focus on critical tasks (unlike myriad of obscure settings in Enterprise tools)
* Out-of-the-box integrations - Boundary with VictorOps and other 3rd party tools (e.g. Slack or HipChat), very easy to set up
* Easy to try - both provide free 14-days "premium" trial of and free plan for life (with limited functionality)
Pricing - very convenient pricing, month to month or annual with discount - no big upfront investment