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DIGITAL BUSINESS
TRANSFORMATION
: BE READY
IT SOLUTION PROVIDER
Bayanzul Lodoysamba
IT Consulting,
Summit Computer Technology LLC
Dell Solutions Forum Mongolia, 2016.01.13
TECHNOLOGY IS EVOLVING RAPIDLY
TECHNOLOGY IS CHANGING OUR WORLD
IT SOLUTION PROVIDER
IT SOLUTION PROVIDER
DEVICES
Electronics
Software
Sensors
Connectivity
EMBEDDED
Wearables
Smart phones
Home appliances
Automobiles
UBIQUITOUSE
Collect
Transmit
Process
Interact
INTELLIGENT
INTERNET OF THINGS
IT SOLUTION PROVIDER
People Behave the Way Computers Work …
Computers Work the Way People Behave …
HUMANS EVOLVED WITH TECHNOLOGY
Vision
Touch
Voice
Biometric
Signal
Gestures
. . . WHO ARE ALWAYS CONNECTED . . .
IT SOLUTION PROVIDER
DIGITAL
NATIVES
MILLENNIAL ARE
USE THE INTERNET DAILY
REPORTED TEXTING WITHIN THE LAST 24 HOURS
HAVE CREATED A SOCIAL NETWORKING PROFILE
CITE TELEVISION AS THEIR MAIN SOURCE OF NEWS
CITE INTERNET AS THEIR MAIN SOURCE OF NEWS
92%
80%
75%
59%
65%
Source: Millennials: Diverse, Connected, and Committed to Sexual Health and Rights
THIS IS DRIVING OUR ANALOG WORLD TO DIGITAL WORLD
IT SOLUTION PROVIDER
4
BILLION
$4
TRILLION
25+
MILLION
25+
BILLION
50
TRILLION
CONNECTED
PEOPLE
REVENUE
OPPORTUNITY
APPLICATIONS EMBEDED &
INTELLIGENT
SYSTEMS
GBs OF DATA
BY THE YEAR 2020
Source: Mario Morales, IDC
THE NETWORK EFFECT OF CONNECTIONS – METCALFE’S LAW
IT SOLUTION PROVIDER
1 user joins
facebook
At 5 friends,
the users
network value
is 36
An average
user with 130
friends has
network value
of 17,161
The power of
connected
humans and
smart devices -
Limitless
Source: Srini Koushik, Think Big – Enabling a Digital Business through IT, NTT I3.
SOMETHING INTERESTING IS HAPPENING
DIGITAL DISTRUPTION.
IT SOLUTION PROVIDER
World’s largest taxi
company owns no taxis
Largest phone
companies own no infra
World’s most valuable
retailer has no inventory
Most popular media
owner creates no content
World’s largest movie
house owns no cinemas
Largest software vendors
don’t write the apps
Executives expectt their
business will be disrupted to
some extent by digital
technology in next 12 months
92%
86%
83%
78%
76%
- Insurance
- Financial
- Government
- Telecomm
- Healthcare
Source: Forrester/Russell Reynolds 2014 Digital Business Online Survey
A NEW SPECIES OF CONSUMER
IT SOLUTION PROVIDER
Asset light,
Share them on demand
User experience-centric
Design, speed
Content Savvy
Generates digital
content
Connectivity
Application
DRIVING EVERY BUSINESS TO BECOME A DIGITAL BUSINESS
IT SOLUTION PROVIDER
Context awareness
Real-time offer
Browsing vacation
sites In Palo Alto, CA
Mark Zuckerberg, Male
Birth date: May 14, 1984
Married, 1 daughter
Analytics
Profile
TRANSFORM INTO DIGITAL ENTERPRISE
re-engineer business
PROCESSES & business MODEL
reimagine the experience,
HUMAN-CENTRIC design
master DATA, gain insights
and act on them
choose CUSTOMIZATION
over standardization
build AGILITY into their
enterprise
choose the right
TECHNOLOGIES
IT SOLUTION PROVIDER
IT SOLUTION PROVIDER
ROLE OF IT AND THE CIO IN DIGITALIZATION
To what extent would you say that the IT department and/or CIO are or will be
involved in each of the following areas of Digital Business over the next 2 years?
2%
1%
2%
4%
0%
0%
27%
28%
19%
22%
13%
9%
0% 20% 40% 60% 80% 100%
No envolvement from IT Supportive role
Owning responsibilities and activities IT takes the lead in defining strategies
Not applicable
EVALUATING AND/OR TESTING TECHNOLOGY TO
SUPPORT DIGITAL BUSINESS
MAJOR INITIATIVES TO INTEGRATE SYSTEMS
ACROSS A DIGITAL BUSINESS
STRATEGIC PLANNING FOR
DIGITAL BUSINESS
THE DIGITAL BUSINESS ECOSYSTEM
AND SUPPLIERS
DIGITAL BUSINESS ENABLEMENT OF
INTERNAL EMPLOYEES
DIGITAL BUSINESS PRODUCTS, SERVICES,
MARKETING, CUSTOMER EXPIERENCES
Source: Gartner (2014), N=98 FS providers From the U.S., Europe and Australia
IT SOLUTION PROVIDER
Chief
Digital
Officer
DIGITAL STRATEGY: BUSINESS, MARKETING, IT
THANK YOU
FOR YOUR
ATTENTION
IT SOLUTION PROVIDER

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Digital Business Transformation: Be Ready

  • 1. DIGITAL BUSINESS TRANSFORMATION : BE READY IT SOLUTION PROVIDER Bayanzul Lodoysamba IT Consulting, Summit Computer Technology LLC Dell Solutions Forum Mongolia, 2016.01.13
  • 2. TECHNOLOGY IS EVOLVING RAPIDLY TECHNOLOGY IS CHANGING OUR WORLD IT SOLUTION PROVIDER
  • 3. IT SOLUTION PROVIDER DEVICES Electronics Software Sensors Connectivity EMBEDDED Wearables Smart phones Home appliances Automobiles UBIQUITOUSE Collect Transmit Process Interact INTELLIGENT INTERNET OF THINGS
  • 4. IT SOLUTION PROVIDER People Behave the Way Computers Work … Computers Work the Way People Behave … HUMANS EVOLVED WITH TECHNOLOGY Vision Touch Voice Biometric Signal Gestures
  • 5. . . . WHO ARE ALWAYS CONNECTED . . . IT SOLUTION PROVIDER DIGITAL NATIVES MILLENNIAL ARE USE THE INTERNET DAILY REPORTED TEXTING WITHIN THE LAST 24 HOURS HAVE CREATED A SOCIAL NETWORKING PROFILE CITE TELEVISION AS THEIR MAIN SOURCE OF NEWS CITE INTERNET AS THEIR MAIN SOURCE OF NEWS 92% 80% 75% 59% 65% Source: Millennials: Diverse, Connected, and Committed to Sexual Health and Rights
  • 6. THIS IS DRIVING OUR ANALOG WORLD TO DIGITAL WORLD IT SOLUTION PROVIDER 4 BILLION $4 TRILLION 25+ MILLION 25+ BILLION 50 TRILLION CONNECTED PEOPLE REVENUE OPPORTUNITY APPLICATIONS EMBEDED & INTELLIGENT SYSTEMS GBs OF DATA BY THE YEAR 2020 Source: Mario Morales, IDC
  • 7. THE NETWORK EFFECT OF CONNECTIONS – METCALFE’S LAW IT SOLUTION PROVIDER 1 user joins facebook At 5 friends, the users network value is 36 An average user with 130 friends has network value of 17,161 The power of connected humans and smart devices - Limitless Source: Srini Koushik, Think Big – Enabling a Digital Business through IT, NTT I3.
  • 8. SOMETHING INTERESTING IS HAPPENING DIGITAL DISTRUPTION. IT SOLUTION PROVIDER World’s largest taxi company owns no taxis Largest phone companies own no infra World’s most valuable retailer has no inventory Most popular media owner creates no content World’s largest movie house owns no cinemas Largest software vendors don’t write the apps Executives expectt their business will be disrupted to some extent by digital technology in next 12 months 92% 86% 83% 78% 76% - Insurance - Financial - Government - Telecomm - Healthcare Source: Forrester/Russell Reynolds 2014 Digital Business Online Survey
  • 9. A NEW SPECIES OF CONSUMER IT SOLUTION PROVIDER Asset light, Share them on demand User experience-centric Design, speed Content Savvy Generates digital content Connectivity Application
  • 10. DRIVING EVERY BUSINESS TO BECOME A DIGITAL BUSINESS IT SOLUTION PROVIDER Context awareness Real-time offer Browsing vacation sites In Palo Alto, CA Mark Zuckerberg, Male Birth date: May 14, 1984 Married, 1 daughter Analytics Profile
  • 11. TRANSFORM INTO DIGITAL ENTERPRISE re-engineer business PROCESSES & business MODEL reimagine the experience, HUMAN-CENTRIC design master DATA, gain insights and act on them choose CUSTOMIZATION over standardization build AGILITY into their enterprise choose the right TECHNOLOGIES IT SOLUTION PROVIDER
  • 12. IT SOLUTION PROVIDER ROLE OF IT AND THE CIO IN DIGITALIZATION To what extent would you say that the IT department and/or CIO are or will be involved in each of the following areas of Digital Business over the next 2 years? 2% 1% 2% 4% 0% 0% 27% 28% 19% 22% 13% 9% 0% 20% 40% 60% 80% 100% No envolvement from IT Supportive role Owning responsibilities and activities IT takes the lead in defining strategies Not applicable EVALUATING AND/OR TESTING TECHNOLOGY TO SUPPORT DIGITAL BUSINESS MAJOR INITIATIVES TO INTEGRATE SYSTEMS ACROSS A DIGITAL BUSINESS STRATEGIC PLANNING FOR DIGITAL BUSINESS THE DIGITAL BUSINESS ECOSYSTEM AND SUPPLIERS DIGITAL BUSINESS ENABLEMENT OF INTERNAL EMPLOYEES DIGITAL BUSINESS PRODUCTS, SERVICES, MARKETING, CUSTOMER EXPIERENCES Source: Gartner (2014), N=98 FS providers From the U.S., Europe and Australia
  • 13. IT SOLUTION PROVIDER Chief Digital Officer DIGITAL STRATEGY: BUSINESS, MARKETING, IT
  • 14.
  • 15. THANK YOU FOR YOUR ATTENTION IT SOLUTION PROVIDER