We’re all camping at UX Camp West, so I thought I’d use the metaphor of a tent to share with you my view on the field of User Experience. I will describe the 7 poles of the tent's structure (research, design, evaluation, implementation, business, strategy, and management) and show you some random objects that I found in its corners. It is my goal that afterwards, we can all appreciate the beauty of the big tent, and realise how we contribute to a happy stay.
but married to Hamburger Deern
* information ergonomist
= computer science
+ cognitive ergonomics
* interaction designer
* UX strategist
* design process freak
* UX Cocktail Hours
in Amsterdam since 2001
we design 10 wireframes
(5 complex + 5 medium)
plus 15 components
we need 300 hours
we don’t know the
of the developer
(5x16 + 5x8) + (15x12)
MUSIC PLAYER IN
OUT OF SCOPE
“Concept diagram” for bank site
of real people
aimed at selling
in a transparent
WTF is “the full allotment”!?
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why document your process?
1. to agree on what ‘things’ are called
2. to link design activities with other processes
3. to increase efficiency through standardization
4. to speed up integration of team members
5. to explain to your client where they are involved
6. to measure your work, so you can improve it
1. identify your current deliverables
2.create diagram with deliverables & phases
3.describe activities, specifying input & output
4.present process to rest of company
5.improve diagram & descriptions
6.create templates & instructions for deliverables
7.update diagram & descriptions
8.promote your process, internally & externally
9.measure & evaluate working with the process
10. continue to improve the process
a plan for process improvement
I will <do something>
together with <another role>
and we will change <a part of the process>
to improve <a success metric>
before <a deadline>.