You can do better! Improve your design process (UX Scotland)
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To do great work, you need to influence more parts of the design process than the creation of wireframes or running usability tests. I will walk you through the expanded sphere of influence on the user experience. I will encourage you to look beyond your deliverables, outside of your department and past your current way of working. I will help you spot opportunities and draft a plan to improve your design process. This session will be a mix of tutorial and exercises ranging from listing deliverables to drawing an org chart. The intended audience is UX practitioners who want to expand their influence in order to improve the way design is done in their organisation.
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You can do better! Improve your design process (UX Scotland)
- 1. you can do better! improve your design process @pboersma UX Scotland 2016, Edinburgh
- 2. @pboersma you can do better! improve your design process
- 5. peter 1970 commodore 16 computer science & ergonomics 20 years at interactive agencies design process freak in-house UX strategist
- 6. you can do better! improve your design process
- 7. a design a specification of an object, manifested by an agent, intended to accomplish goals, in a particular environment, using a set of primitive components, satisfying a set of requirements, subject to constraints
- 8. to design to create a design, in an environment where the designer operates
- 9. to design to create a design, in an environment where the designer operates
- 10. create
- 11. deliverables ‘deliverable’ is a term used in project management to describe a tangible or intangible object, produced as a result of the project, that is intended to be delivered to a customer (either internal or external).
- 12. list 10 UX deliverables
- 17. X
- 22. example estimate assuming we design 10 wireframes (5 complex + 5 medium) plus 15 components we estimate we need 300 hours but we don’t know the documentation needs of the developer (5x16 + 5x8) + (15x12)
- 35. area area area area area progress progress progress progress progress progress progress progress progress progress moment momentmoment moment
- 66. to design to create a design, in an environment where the designer operates to create a design, in an environment where the designer operates
- 67. environment
- 68. org chart
- 69. draw your org chart
- 80. design in your org chart
- 81. to design to create a design, in an environment where the designer operates to create a design, in an environment where the designer operates
- 82. operate
- 84. design process substantial disagreement exists concerning how designers produce designs. 1. the design process is plan-driven 2. designers attempt to optimize a design candidate for known constraints and objectives 3. the design process is understood in terms of a discrete sequence of stages 1. the design process is improvised 2. designers use creativity and emotion to generate design candidates 3. no sequence of stages is apparent; analysis, design and implementation are contemporary and inextricably linked
- 85. 1. the design process is improvised 2. designers use creativity and emotion to generate design candidates 3. no sequence of stages is apparent; analysis, design and implementation are contemporary and inextricably linked dynamic stable internal external 1. the design process is plan-driven 2. designers attempt to optimize a design candidate for known constraints and objectives 3. the design process is understood in terms of a discrete sequence of stages
- 86. 80-20 rule for problems 1. the design process is plan-driven 2. designers attempt to optimize a design candidate for known constraints and objectives 3. the design process is understood in terms of a discrete sequence of stages 1. the design process is improvised 2. designers use creativity and emotion to generate design candidates 3. no sequence of stages is apparent; analysis, design and implementation are contemporary and inextricably linked 80% 20%
- 87. 80-20 rule for time spent 20% 80% 1. the design process is plan-driven 2. designers attempt to optimize a design candidate for known constraints and objectives 3. the design process is understood in terms of a discrete sequence of stages 1. the design process is improvised 2. designers use creativity and emotion to generate design candidates 3. no sequence of stages is apparent; analysis, design and implementation are contemporary and inextricably linked
- 88. 80-20 rule for time spent 20% 80% 1. the design process is plan-driven 2. designers attempt to optimize a design candidate for known constraints and objectives 3. the design process is understood in terms of a discrete sequence of stages 1. the design process is improvised 2. designers use creativity and emotion to generate design candidates 3. no sequence of stages is apparent; analysis, design and implementation are contemporary and inextricably linked assumes you have a process
- 89. why document a process? 1. to agree on what ‘things’ are called 2. to link design activities with other processes 3. to increase efficiency through standardization 4. to speed up integration of team members 5. to explain to your client where they are involved 6. to measure your work, so you can improve it
- 94. SITEMAP wireframes require- ments usability test Screen FLOW proto- type design principles Persona
- 95. 1 2 3 4 Persona SITEMAP wireframes require- ments usability test Screen FLOW proto- type design principles
- 96. 1 2 3 4user research concept design detailed design prototype & evaluate Persona SITEMAP wireframes require- ments usability test Screen FLOW proto- type design principles
- 115. 1.identify your current deliverables 2.create diagram with deliverables & phases
- 116. 10 steps 1.identify your current deliverables 2.create diagram with deliverables & phases 3.describe activities, specifying input & output 4.present process to rest of company 5.improve diagram & descriptions ...
- 117. 10 steps ... 6.create templates & instructions for deliverables 7.update diagram & descriptions 8.promote your process, internally & externally 9.measure & evaluate working with the process 10. continue to improve the process
- 118. to design to create a design, in an environment where the designer operates
- 119. you can do better! improve your design process
- 120. to design to create a design, in an environment where the designer operates and keeps improving
- 121. improve
- 122. a plan for improvement I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
- 123. a plan for improvement I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
- 124. a plan for improvement I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
- 126. where in the org chart
- 127. a plan for improvement I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
- 130. a plan for improvement I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
- 131. success for a design product usage compliments vs. complaints value of the brand
- 132. success for a design team on time & within budget efficient & effective valued by colleagues
- 133. a plan for improvement I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
- 134. when 9 June
- 135. a plan for improvement I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
- 136. write a plan I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
- 137. to design to create a design, in an environment where the designer operates and keeps improving
- 138. you can do better! improve your design process @pboersma UX Scotland 2016, Edinburgh