1. Improving Predictability and Efficiency with
Kanban Metrics using Rational Insight
Marc J. Nehme, Rational Reporting Engineer, @marc_nehme
Paulo Cezar Lacerda Neto, IT Specialist
Luiz Augusto Mota De Souza, IT Specialist
Session 1868
© 2013 IBM Corporation

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given that an individual user will achieve results similar to those stated here.

3. 3
Agenda
 Challenges in Enterprise Reporting
 Rational Insight
 Kanban Method
 Kanban Metrics
 Demonstration
 Q & A

4. 4
Enterprise Reporting Challenges
 Organizational process
 Different departments, different processes, not unified
 Various disparate data sources
 Roll-up of data doesn't compare well
 Lack of visibility into organization metrics
 Manual process
 High Level of effort / Time consuming = $
 Inaccurate / unreliable data
 Outdated metrics
 Individual product reporting
 Lack of functionality/customization
 Training & Resources = $

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Rational Insight
IBM Rational’s Performance Measurement Offering
 An Enterprise Reporting solution that gets consistent metrics from across an organization
to objectively measure status and progress
 Measure program, project, and team-level progress against pre-defined business
objectives through multiple views
Identify high-priority items and Become notified of high-severity items
Report & Dashboard elements viewable via
 Web browser
 iPads
 Mobile phones
 MS Office, PDF
 Any tool that is JSR168 compliant

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Key Benefits
 Automation
 Increased Reliability
 Versatile Integration support
 Cross-product reporting
 Traceability
 Trending & historical data (DW model)
 Real-time data (Live model)
 Web-based tool
 Custom/Interactive dashboards (Business Insight)
 OOTB Collateral
 XML data mappings
 ETL fact builds, dimension builds, jobs
 Framework Manager projects
 Data Warehouse structure
 Reports and Dashboards

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Insight Architecture
 Based on Cognos 10 BI platform, industry proven technology
 Leverages web architecture
 Integration Options
 REST service (adapter)
 REST service (native)
 Direct DB access
 ODBC access
 Generic XML
 Very open architecture and wide-range compatibility

8. The Insight Flow
O
D
B
C
R
E
S
T
ETL
XDC
Framework
Reporting
Your Dashboard
1 2
3
4
5
X
M
L
Data Sources

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What is Kanban?
 Kanban – means signal card in Japanese
 Kanban System – a pull system that uses card sets to control the work-in-progress (WIP)
in a manufacturing process.

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Kanban in Software Development
Taskboards can be used as the basis for visualization of a virtual kanban system.
Backlog Design Coding Testing Ready4 5 5

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Kanban in Software Development
Taskboards can be used as the basis for visualization of a virtual kanban system.
Backlog Design Coding Testing Ready4 5 5

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Kanban view in Rational Team Concert

13. Kanban Method
 Kanban IS NOT:
 An Agile Software Development Method
 A Project Management Method
 A Software Development Process

14. Kanban Method
An approach to incremental, EVOLUTIONARY process change for organizations.

15. Kanban Approach to Change
 Principles of Kanban Method
 Start with what you do NOW
 Agree to pursue evolutionary change
 Initially respect existing roles, responsibilities and job titles

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Kanban Core Practices
 Visualize Workflow
 Limit Work-in-Progress
 Measure and Manage flow
 Make management policies explicit
 Improve collaboratively (using models and the scientific method)

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Kanban Analytics and Metrics
The Cumulative Flow Diagram: Monitoring the Flow

18. 18
Kanban Analytics and Metrics
Cumulative Flow Diagram Analysis
Mean Delivery Rate
Avg Lead Time
WIP

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Kanban Analytics and Metrics
Throughput Trend
Throughput represents the number of items that were delivered in a given time period, such as one month.
WIs
Time

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Lead Time in Kanban
Backlog Design Coding Testing Ready4 5 5
Lead Time

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Kanban Analytics and Metrics
Lead Time Average
Shows the average of the Lead Time over time.
AverageLeadTime
Time

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Kanban – A Case Analysis using metrics with Rational Insight
 A company’s software development area began facing some delays in software delivery.
The team will utilize their Kanban metrics dashboard to identify what is going wrong
 Analyze WIP and Lead Time and Throughput
 Identify a bottleneck of the increasing number of tasks in one of the stages of the process

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Our Demonstration Environment
Insight 1.1.1.1
Report Server
(WAS v8)
Jazz Team Server
Team Concert
4.0.2
Cognos Statistics
Plug-in
DB2 Server
Content Store
Data Warehouse
ETL Catalog

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Achievements through Kanban
 Improved predictability through lead time distribution and lead time average
trend
 Identified a process improvement opportunity (improve efficiency)
 Identified bottleneck in the process flow (coding phase)

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27. 27
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Acknowledgements and disclaimers
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© Copyright IBM Corporation 2013. All rights reserved. The information
contained in these materials is provided for informational purposes only, and is
provided AS IS without warranty of any kind, express or implied. IBM shall not be
responsible for any damages arising out of the use of, or otherwise related to,
these materials. Nothing contained in these materials is intended to, nor shall
have the effect of, creating any warranties or representations from IBM or its
suppliers or licensors, or altering the terms and conditions of the applicable license
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IBM products, programs, or services do not imply that they will be available in all
countries in which IBM operates. Product release dates and/or capabilities
referenced in these materials may change at any time at IBM’s sole discretion
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commitment to future product or feature availability in any way. IBM, the IBM logo,
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