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Subtle engagement and outright fun:
Using gamification to improve the
effectiveness of your international
marketing
British Council SIEM Conference
December 2015 – Pete Jenkins
Photo by John-Morgan - Creative Commons Attribution License https://www.flickr.com/photos/24742305@N00
Gamification at large and in
learning: what can we learn from
elsewhere?
Pete Jenkins - February 2016
AGENDA
© GAMIFICATION+ LTD 2015 2
PETE’S CURRENT TITLES
© GAMIFICATION+ LTD 2015 3
Founder – GAMIFICATION+ LTD
Entrepreneur in Residence at University of Brighton
Chair – International Gamification Confederation
(GamFed)
Researcher in Gamification in HR at CROME (Centre for
Research on Management & Employment)
Organiser of Brighton Gamification Meetup
Ambassador for Worthing & Adur Chamber of Commerce
CRM
Photo by Will Folsom - Creative Commons Attribution License https://www.flickr.com/photos/54740306@N08 Created with Haiku Deck
“Gamification is
becoming a catch all
word that
encompasses not just
gamification but also
serious games,
simulations, game
based learning and
playful experiences”
Raftopoulos (2015)
Activision spent 6 years and how much money
developing and launching the game Destiny?
A. £31,000,000
B. £105,000,000
C. £310,000,000
How much did Destiny make in sales on the
first day?
A. £50,000,000
B. £500,000,000
C. £900,000,000
What percentage of video game players in
the UK are female?
A. 27%
B. 41%
C. 52%
In 2014 there were how many video game
players worldwide?
A. 1.78 billion
B. 2.55 billion
C. 2.98 billion
“Games give us unnecessary obstacles that we
volunteer to tackle” Bernard Suits
HARD FUN
EASY FUN
PEOPLE FUN
SERIOUS FUN
Compettia - retaME
DON’T
PANIC!
TOP 10 USERS
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
TOP USER
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
LEAD BY EXAMPLE
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
BADGES
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
COINS
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
THANK YOU FOR
PLAYING
pete.jenkins@gamificationplus.uk
http://gamificationplus.uk
@gamifiplus @petejenkins
Acknowledgement: Some images designed by Freepik
For more fun download the free mobile app Quiz Up and
search for & play the Gamification Marketing quiz

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Using Gamification to Improve International Marketing Effectiveness

  • 1. Subtle engagement and outright fun: Using gamification to improve the effectiveness of your international marketing British Council SIEM Conference December 2015 – Pete Jenkins Photo by John-Morgan - Creative Commons Attribution License https://www.flickr.com/photos/24742305@N00 Gamification at large and in learning: what can we learn from elsewhere? Pete Jenkins - February 2016
  • 3. PETE’S CURRENT TITLES © GAMIFICATION+ LTD 2015 3 Founder – GAMIFICATION+ LTD Entrepreneur in Residence at University of Brighton Chair – International Gamification Confederation (GamFed) Researcher in Gamification in HR at CROME (Centre for Research on Management & Employment) Organiser of Brighton Gamification Meetup Ambassador for Worthing & Adur Chamber of Commerce
  • 4. CRM
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  • 6. Photo by Will Folsom - Creative Commons Attribution License https://www.flickr.com/photos/54740306@N08 Created with Haiku Deck
  • 7. “Gamification is becoming a catch all word that encompasses not just gamification but also serious games, simulations, game based learning and playful experiences” Raftopoulos (2015)
  • 8. Activision spent 6 years and how much money developing and launching the game Destiny? A. £31,000,000 B. £105,000,000 C. £310,000,000
  • 9. How much did Destiny make in sales on the first day? A. £50,000,000 B. £500,000,000 C. £900,000,000
  • 10. What percentage of video game players in the UK are female? A. 27% B. 41% C. 52%
  • 11. In 2014 there were how many video game players worldwide? A. 1.78 billion B. 2.55 billion C. 2.98 billion
  • 12. “Games give us unnecessary obstacles that we volunteer to tackle” Bernard Suits
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  • 25. TOP 10 USERS Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
  • 26. TOP USER Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
  • 27. LEAD BY EXAMPLE Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
  • 28. BADGES Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
  • 29. COINS Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
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  • 34. THANK YOU FOR PLAYING pete.jenkins@gamificationplus.uk http://gamificationplus.uk @gamifiplus @petejenkins Acknowledgement: Some images designed by Freepik For more fun download the free mobile app Quiz Up and search for & play the Gamification Marketing quiz