Harvard Clinica Research Institute and BioClinica present on Partnerships

1. Partnerships vs. Outsourcing Robert J. Leonard Chief Information Officer Harvard Clinical Research Institute Peter Benton EVP, President – eClinical Solutions BioClinica, Inc

2. Agenda Implementing partnering measures to drive world-class improvements Uncovering historical examples of successes and failures to facilitate trust Outlining the fundamentals for successful partnering Exploring innovative technologies and techniques to support your tactics Weighing out perfection against the ability to adapt to what really happens to manage expectations Defining metrics and incentives to measure success efficiently to drive performance

4. Annual Maintenance percentage discount?

8. Discovery Phase – First Proof

10. Exploring innovative technologies and techniques to support your tactics Pilots not only prove technologies, they prove you’ve got a partner versus a vendor Vendors complete the work in the PO, Partners add value and improve your business Customers pay for what was specified, Partners work to ensure mutual success Transactional versus relationship – We all know the difference!

11. Weighing out perfection against the ability to adapt to what really happens to manage expectations Technologies and services must be flexible and agile, and so does the business model Drug development may be similar, but the process is never ever the same Every Partner is different, acknowledge, embrace and extend Even the most unpredictable things are predictably unpredictable!

12. Defining metrics and incentives to measure success efficiently to drive performance Results almost always align to goals and objectives Understand what makes each partner successful and align rewards Barter can be a reality Measure behaviors and actions as well Our goals are to achieve business success while also improving patients lives, this is more than just money!