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BUSINESS
GAME
-Using Markstrat Program-
                            1
Performance Analysis

Game Strategy

Decision-making Process

Lessons Earned



                          2
1 PERFORMANCE ANALYSIS




                         3
Stock                                                                    ~20000
                                                                               in P9


                        We always lead the market
                          throughout 9 periods

Right strategy at the
beginning helped us
move forward




                            2 special periods, we will discuss in next part
                                                                                       4
Market Share




 Leading both markets, in a total of 54.8% market share
                                                          5
2 Game Strategy



   .   .
                  6
General Strategy
o Focus differentiation:
     Each brand focuses 100% on one segment
     Eliminate the Buffs, just focus on Singles, Hiearners, Pros, Others
       and Vodie market
     Conduct R&D at the right time to improve the products
o Have to be the first mover to Vodie market
o Ready to change
o Spend all the money in beginning to advertising  get brand
  awareness
 The more specific Objective and Strategy will be discussed in next part
                         – Decision Making –
                                                                            7
3 Decision-making process




                        8
Period 1
   1. Analysis

o Cash is very important
o Use all of the budget to gain competitive advantages
o SYGU & SYCA already met the needs of Singles & High
  earners – Focus on them

 One Brand focuses 100% on one Segment
o Prepare to the R&D project in P2 in order to be the first team
  enters the Vodite market

                                                                   9
Period 1
  2. Decision Making

o No R&D in P1
o Marketing mix
   – Production: based on market forecast, purchase intention &
     market share
   – Pricing: Based on conjoint analysis
   – Advertising: One brand for one segment
   – Advertising research: 10% of ads

                                                                  10
11
o Market research: Purchased all studies.
o Sales forces: Based on shopping habits study




                                                 12
Period 1
3. Results




             13
14
Over
1400




        15
Period 2
1. Analysis




              No team dominated
               Pros and Others    16
1   :   6   :   1   :   1   :   1
                                    17
o Have enough cash to R&D vodite
o R&D for Vodite costly reduce budget for R&D for
  Sonite
o Decide to go to Pros & Others in future
o Gain more market share
o Gain more cash
o Increase stock


                                                     18
Period 2
   2. Decision Making
o R&D projects
   PSYG1 to improve SYGU and reduce cost
   PSYOT to introduce new product for others
   PVY11: new Vodite products
o Continously increase
   Production
   Ads budget & ads research
   Sales forces
o Perceptual objective: Power and Price (numbers based on
   Semantic Analysis)
o Price: based on Semantic Analysis                         19
Period 2 decisions




                     20
Period 2
  3. Results
o More market share!
o PVY11 completed!
o R&D projects for Sonite hadn’t been completed (not
  enough needed budget)
o Stock increased!
o More cash than others


                                                       21
~2300



        22
Competitive
 advantage
         23
Period 3
1. Analysis




              24
oStrategy
  – Release product for Pros to restrain budget of other teams

  – Use money to boost sales and market shares.




                                                          25
Period 3
 2. Decision Making

o R&D
  – PSYG1: for singles, improve and reduce cost

  – PSYTO: new products for others

  – PSYPO: new product for Pros



                                                  26
Period 3
  2. Decision Making


o Brand Portfolio
   – SYGU: Singles

   – SYCA: High-earner

   – SYPO: new products for Pros ( based on same project
     with SYCA )

   – VYTO: first mover in Vodite market
                                                           27
Period 3
  2. Decision Making


o Realize that we don’t need all the research studies
   Buy just what we need

o Continuously increase
   – Production
   – Advertising and advertising research
   – Sales forces
                                                        28
29
Period 3
 3. Results

o Gain more market share: SYGU,SYCA
o Dominate Vodie market: VYTO
o Cannibalization: SYPO and SYCA (based on the same
  project)
o But SYPO gain brand awareness
o Completed all R&D projects
o Stock increased!                     3825
                                                      30
Period 4
1. Analysis

Team E dominated Pros




                        31
R&D for Vodite
                 32
o War against team E in segment Pros to keep them busy
o VYTO targeted to Early Adapters and Followers (high
  potential growth)
o Need money to maintain growth  take loan
o More market share
o Keep competitors busy in Pros and Others
o Dominate Singles, Hieaners, Vodite


                                                         33
Period 4
 2. Decision Making

o R&D

  – PSYC1 to improve SYCA for High-earners

  – PVY22 to reduce base-cost




                                             34
Period 4
 2. Decision Making
Brand portfolio




    SYGU: Singles     SYCA: High Earners
    SYPO: Pros        SYOO: Others




    VYTO: Followers
    VYAD: Adapters
                                           35
Period 4
 2. Decision Making


o Increase
  – Production

  – Ads & Ads research

  – Sales




                         36
Period 4
3. Results




             37
38
o Good products                          4873
o Strategy go well
o More market share
o Stock increased (well it always increased!!)
o Technical problems-we couldn’t take loan
   – 1 vodite R&D project incompledted
   – Lower brand awareness


                                                 39
Period 5

o Game will be play until Period 9

o Period 7 has the special event

o Growth too fast ???




                                     40
Period 5
  1. Analysis

o We controlled Sonite, but did not control Vodite

o Team I was rising in Vodite

o Not enough money for WAR

o Decide to take loan - 10mil


                                                     41
Period 5
 2. Decision Making


o R&D

  – PSYG2 for Singles

  – PVY12 : reduce cost of Vodie products




                                            42
Brand portfolio



SYGU: Singles      SYCA: HiEarners
SYPO: Pros         SYOO: Others




VYTO: Followers
VYAD: Adapters
                                     43
o Marketing mix




                  44
Period 5
  3. Results

• Capture more market share in Singles and Others, Vodite

• Market share decreased in Pros and Others

• Have a big loan to payback

• However, stock increased

• Total expenditure was too high              6474

                                                            45
46
o Net contribution 119,640 --> Budget 35,450
o Net contribution 581,770 --> Budget 35,450



                          Whatttttt !?!?



                                               47
Period 6
o We have to pay the loan of 10mil
o Manage many Brands  expense too much
o Period 7 is very important – Bonus based on % stock raise
o Our Brands for Pros and Others did not work well
o Our sale forces expenditure seemed to be too high
o Vodie market grow too fast and very potential  we have to
  control it


                                                               48
Period 6
1. Analysis




       E entered Vodie
           market        Risk   49
Followers segment could be bigger than Sonite in period 7   50
OK
     51
HIGH




I’s product (Followers) is better than us, the only problem is their pricing strategy   52
The lost sales of our Brands  opportunity for other teams   53
Brand Awareness of I and U in Followers
        segment were not high




                                          54
Period 6
     2. Decision-making

                                 Open 3 new brands in Vodie
o Focus on Vodie                 Focus all Vodie Brands on Followers
                                 Withdraw the Others
o Give up the Sonite market      Reduce the volume of Singles,
                                    Hiearners, Pros
o Win the Bonus in Period 7      Not purchase any Sonite research




                                  Keep the Stock rise slightly in P.6
                                                 &
                              Have needed things to win the Bonus in P.7
                                                                    55
Our decisions
Sonite market   Reduce the production
                 keep the Stock low




                                  56
Our decisions   Gain the Brand
Vodie market     Awareness




                                 57
Period 6
3. Results




             Higher than what we want   58
Over
                                                      9500




 We got the   o Each Brand can produce maximum 2000K products
ADVANTAGE     o The Followers size rises significantly
                                                               59
Period 7
1. Analysis

o The Vodie Analysis Tools have not worked well yet
 Other teams would have the problems like us in R&D
o We get the advantages in Vodie market
 dominate other teams
o Vodie market size would be over 12000 in Period 8 & we can run
  maximum 5 brands
 come back to the Sonite market



                                                                   60
Period 7
  2. Decision-making
                                                          o Come back to Sonite market
                                                          o Limited budget we could
                                                            not spend more




Buy 4 studies for the Sonite market: Consumer survey, Consumer panel, Semantic Scale
                                  and Market forecast                              61
For Vodie




In good situation, we   5 Brands with the total of 7500
can get90%                6000<our sales<9000
market share
                                                          62
Period 7
3. Results                                        Dominated the Vodie market
                                                  Come back and gain ~1/4 Sonite




    Team O earn the benefit of our scarification in Sonite market              63
Period 7
3. Results

o Rank second in the events, got extra money

o A lot of lost sales in Sonite, if we produced

    more, maybe we will win since almost

    money team O gained from Singles



o Stock rise to over   13000
                                                  64
Period 8
1. Analysis




O entered Vodie market, they have lots of money and the strong base in Sonite   65
As what we forecasted, Followers in this period would be
over 12000  we have to share the Vodie market with
other teams…



                                                           66
Period 8
1. Analysis

o The estimate tools for Vodie is now OK

o Other teams spent a lot in R&D

o Our Sonite products is now worse than others


 We have to   improve our Product

                                                 67
Period 8
2. Decision Making

o Take the loan of 4mil
o R&D
    PVYYY: with all the ideal characteristics for Followers, but
      very high base cost
    PSYG3: Improve for Singles segment
    PSYHH: Improve for Hiearners
o Reduce the Sale forces
o Increase production in Sonite
                                                                    68
Increase Production and Ads to take back the market share



                                                            69
Produce a total of 8000 products
    6400<sales<9600               Restraint the market


                                                          70
Period 8
             • Our Sonite grow from 23 to 34%
3. Results   • O grow 0.7%
             • Our intentional low production in Vodie gave
               other teams some gifts




                                                        71
72
Period 9
                                   The Followers size of P8 is
1. Analysis                         11674, not over 14303
                                        Good for us




   We could earn 12000/~17000, which is 70%

                                                            73
All of them get scared of setting a low price as ideal price
                   BUT WE DO NOT                             74
Our base cost is 611, the forecasted Ideal price for Follower is ~ 420,

and the price accounts to over 49% of importance




Is this a big   Problem ??


                                                                          75
o Base cost: 384  transfer cost: 96                 Could earn
 Base cost: 611  transfer cost ~ 150-200
o Sell at price 423  the selling price is 286       ~$100/product
              However, the contribution would be reduced             76
• Sonite market also grows up a lot
• Completed the R&D, we got strong products
  for Singles and HiEarners



                                              77
Period 9
 2. Decision Making

o Produce maximum for 5 Brands of Vodie, want to gain 12000 in sales
o Modify 5 Vodie Brands, using new R&D project
o Produce maximum for Hiearner and Singles, using new products
o Open the new Brand for Single and produce 1000 to take shares from
  other teams (this is risky, we can get many inventories, however, it would
  be 5-7 mil in bad case, in good situation, we could gain a lot)




                                                                               78
Semantic
                             Scale




Based on Semantic Scale &
    Conjoint Analysis

                                 79
Set the Price higher than ideal price and use
     Perceptual Objectives to improve it
                                                80
Period 9
             We WIN   Team Y did
3. Results            not perform
                         well?




                        Team O is
                        amazing??




                              81
LET’s SEE




            82
83
• They produced a lot and want to replace us
• However, they stuck in big problem


                                               84
<



o Dominate the Sonite again
o Reach the limit of game by selling all 12000 Vodie product

                                                               85
4 LESSONS EARNED




                   86
1. First mover into Vodie market experience

o Lower cost for R&D
o Dominate the market with large shares  gain more budget
o Know the market better than others (not sure since we didn’t know whether other teams
   can see the Vodie studies or not)
o Vodie market is very potential, the market size would be larger than Sonite in few
   periods
o In Vodie, focus 100% on Followers, this segment will account to over 95% of the
   market. So, don’t waste money on other segments
o The forecast of Vodie is not accurate at some first few periods. In our course, from P3
   to P6, the actual market size always > forecast one  plan your production wisely
o The estimate tool could not be used in first 2 periods and even when it began working,
   the accuracy is not good  if your product is worse than others: can use the Brand
   map and competitor product’s characteristic to conduct R&D project.

                                                                                            87
2. Set up objective and strategy experience


o Always try to satisfy the customers, but, do it wisely
o The objective and strategy should cover at least 2 following periods – think about
   long term, not short term
o Be proactive and flexible – Foresee the trend and dare to change
o Think about the milestones of the game ( P1,2,6 and 8) to get the right strategy
o Sacrifice is needed if you want to earn more (P6)




                                                                                     88
3. Budget experience

o The key factor of success
o It has the upper limit  if you run a big business like us, your job is not easy
o In this game, we:
      Spend all the money in first, second periods  gain more market share, contribution and
          lessen the budget of others  we have enough money to R&D Vodie, etc while others can not
      Spend all the money in other periods caused we have to run a very big business…
o Tips:
      Ads is needed, spend more and earn more, but when you control the segment, 2500-3000 is
          enough
      The longer the game is, the more expensive the R&D would be  R&D for 2 or 3 period in the
          future. If we in P3, we would R&D for P5 or P6
      Allocate sale force effectively, at the beginning, for 100K products we used 10 people, at the
          end, for 100k products we used 3 people, and they still did the job well
      Use the loan at right time could give you a big advantage


                                                                                                    89
4. Number setting technique experience

o For production plan, you have +/- 20% automatic adjustment  use it
o Price & Perceptual Objective : use the semantic scale or MDS, but use the next period
   forecasted number
o You can set the price lower than base cost as long as it larger than the transfer cost
o For the sales force, use shopping habit as a tool to allocate, but, adjust the percentage
   to next period by yourself since the number you got is the current one
o R&D: use the analysis tools to get the characteristics of project, however, should take a
   look at the numbers and self adjust them, don’t believe the program 100%

                                                P7


                                                P8                              P9: 56-21-23




                                                                                              90
6. Other experiences

o For each market, your firm can only manage 5 brands, each brand produce a maximum of
   2000k products (can auto-adjust to 2400)
o For each market, the maximum you can produce is 12000
o Good product is the key factor to increase market share, not the ads
o Your can take advantage of ads in special way: open a brand based on old R&D project
   with a low production (50-100K) and a high ads  gain brand awareness. Then when the
   project complete, you modify that brand with new characteristics
o Buy the studies effectively, at the beginning, you should buy all of them to get a broad view,
   but in next periods, you can eliminate some of them.
o For us: Benchmarking, Consumer survey, Consumer panel, Market forecast and one
   analysis tools (Semantic scale or MDS) are required. The conjoint analysis you just need it
   one time. The others do not add much values



                                                                                                 91
And more important…


o The leader has advantages, but those could not ensure a victory  always try
  your best and be careful

o Other teams can catch up the leader, in 2-3 last periods, many teams have the
  maximum-same budget, event the leader  Spend money in smart way and
  make the different




                                                                                  92
WHY “Y” WIN
    ?
Team Y
took it
more
serious
1
Read the book
Practice File
Learning curve
2   Focus



            “I fear not the man who has practiced
             10,000 kicks once, but I fear the man
              who has practiced one kick 10,000
                            times.”
2   Focus




            Well, One brand is for just One
                       segment
3   Be Innovative
Be Innovative


          I mean
            R&D




“Innovation distinguishes between a leader and a follower.”
Leader – heavy R&D, just a bit
      marketing & ads
Follower – Heavy advertising,
      somewhat R&D
Few R&D




     are falling behind?
4   Dare to Risk
     Dare to Risk
5   Be Flexible
THANK YOU
  for your listening



                       108

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Markstrat presentation

  • 4. Stock ~20000 in P9 We always lead the market throughout 9 periods Right strategy at the beginning helped us move forward 2 special periods, we will discuss in next part 4
  • 5. Market Share Leading both markets, in a total of 54.8% market share 5
  • 7. General Strategy o Focus differentiation:  Each brand focuses 100% on one segment  Eliminate the Buffs, just focus on Singles, Hiearners, Pros, Others and Vodie market  Conduct R&D at the right time to improve the products o Have to be the first mover to Vodie market o Ready to change o Spend all the money in beginning to advertising  get brand awareness The more specific Objective and Strategy will be discussed in next part – Decision Making – 7
  • 9. Period 1 1. Analysis o Cash is very important o Use all of the budget to gain competitive advantages o SYGU & SYCA already met the needs of Singles & High earners – Focus on them  One Brand focuses 100% on one Segment o Prepare to the R&D project in P2 in order to be the first team enters the Vodite market 9
  • 10. Period 1 2. Decision Making o No R&D in P1 o Marketing mix – Production: based on market forecast, purchase intention & market share – Pricing: Based on conjoint analysis – Advertising: One brand for one segment – Advertising research: 10% of ads 10
  • 11. 11
  • 12. o Market research: Purchased all studies. o Sales forces: Based on shopping habits study 12
  • 14. 14
  • 15. Over 1400 15
  • 16. Period 2 1. Analysis No team dominated Pros and Others 16
  • 17. 1 : 6 : 1 : 1 : 1 17
  • 18. o Have enough cash to R&D vodite o R&D for Vodite costly reduce budget for R&D for Sonite o Decide to go to Pros & Others in future o Gain more market share o Gain more cash o Increase stock 18
  • 19. Period 2 2. Decision Making o R&D projects  PSYG1 to improve SYGU and reduce cost  PSYOT to introduce new product for others  PVY11: new Vodite products o Continously increase  Production  Ads budget & ads research  Sales forces o Perceptual objective: Power and Price (numbers based on Semantic Analysis) o Price: based on Semantic Analysis 19
  • 21. Period 2 3. Results o More market share! o PVY11 completed! o R&D projects for Sonite hadn’t been completed (not enough needed budget) o Stock increased! o More cash than others 21
  • 22. ~2300 22
  • 25. oStrategy – Release product for Pros to restrain budget of other teams – Use money to boost sales and market shares. 25
  • 26. Period 3 2. Decision Making o R&D – PSYG1: for singles, improve and reduce cost – PSYTO: new products for others – PSYPO: new product for Pros 26
  • 27. Period 3 2. Decision Making o Brand Portfolio – SYGU: Singles – SYCA: High-earner – SYPO: new products for Pros ( based on same project with SYCA ) – VYTO: first mover in Vodite market 27
  • 28. Period 3 2. Decision Making o Realize that we don’t need all the research studies  Buy just what we need o Continuously increase – Production – Advertising and advertising research – Sales forces 28
  • 29. 29
  • 30. Period 3 3. Results o Gain more market share: SYGU,SYCA o Dominate Vodie market: VYTO o Cannibalization: SYPO and SYCA (based on the same project) o But SYPO gain brand awareness o Completed all R&D projects o Stock increased! 3825 30
  • 31. Period 4 1. Analysis Team E dominated Pros 31
  • 33. o War against team E in segment Pros to keep them busy o VYTO targeted to Early Adapters and Followers (high potential growth) o Need money to maintain growth  take loan o More market share o Keep competitors busy in Pros and Others o Dominate Singles, Hieaners, Vodite 33
  • 34. Period 4 2. Decision Making o R&D – PSYC1 to improve SYCA for High-earners – PVY22 to reduce base-cost 34
  • 35. Period 4 2. Decision Making Brand portfolio SYGU: Singles SYCA: High Earners SYPO: Pros SYOO: Others VYTO: Followers VYAD: Adapters 35
  • 36. Period 4 2. Decision Making o Increase – Production – Ads & Ads research – Sales 36
  • 38. 38
  • 39. o Good products 4873 o Strategy go well o More market share o Stock increased (well it always increased!!) o Technical problems-we couldn’t take loan – 1 vodite R&D project incompledted – Lower brand awareness 39
  • 40. Period 5 o Game will be play until Period 9 o Period 7 has the special event o Growth too fast ??? 40
  • 41. Period 5 1. Analysis o We controlled Sonite, but did not control Vodite o Team I was rising in Vodite o Not enough money for WAR o Decide to take loan - 10mil 41
  • 42. Period 5 2. Decision Making o R&D – PSYG2 for Singles – PVY12 : reduce cost of Vodie products 42
  • 43. Brand portfolio SYGU: Singles SYCA: HiEarners SYPO: Pros SYOO: Others VYTO: Followers VYAD: Adapters 43
  • 45. Period 5 3. Results • Capture more market share in Singles and Others, Vodite • Market share decreased in Pros and Others • Have a big loan to payback • However, stock increased • Total expenditure was too high 6474 45
  • 46. 46
  • 47. o Net contribution 119,640 --> Budget 35,450 o Net contribution 581,770 --> Budget 35,450 Whatttttt !?!? 47
  • 48. Period 6 o We have to pay the loan of 10mil o Manage many Brands  expense too much o Period 7 is very important – Bonus based on % stock raise o Our Brands for Pros and Others did not work well o Our sale forces expenditure seemed to be too high o Vodie market grow too fast and very potential  we have to control it 48
  • 49. Period 6 1. Analysis E entered Vodie market Risk 49
  • 50. Followers segment could be bigger than Sonite in period 7 50
  • 51. OK 51
  • 52. HIGH I’s product (Followers) is better than us, the only problem is their pricing strategy 52
  • 53. The lost sales of our Brands  opportunity for other teams 53
  • 54. Brand Awareness of I and U in Followers segment were not high 54
  • 55. Period 6 2. Decision-making  Open 3 new brands in Vodie o Focus on Vodie  Focus all Vodie Brands on Followers  Withdraw the Others o Give up the Sonite market  Reduce the volume of Singles, Hiearners, Pros o Win the Bonus in Period 7  Not purchase any Sonite research Keep the Stock rise slightly in P.6 & Have needed things to win the Bonus in P.7 55
  • 56. Our decisions Sonite market Reduce the production  keep the Stock low 56
  • 57. Our decisions Gain the Brand Vodie market Awareness 57
  • 58. Period 6 3. Results Higher than what we want 58
  • 59. Over 9500 We got the o Each Brand can produce maximum 2000K products ADVANTAGE o The Followers size rises significantly 59
  • 60. Period 7 1. Analysis o The Vodie Analysis Tools have not worked well yet  Other teams would have the problems like us in R&D o We get the advantages in Vodie market  dominate other teams o Vodie market size would be over 12000 in Period 8 & we can run maximum 5 brands  come back to the Sonite market 60
  • 61. Period 7 2. Decision-making o Come back to Sonite market o Limited budget we could not spend more Buy 4 studies for the Sonite market: Consumer survey, Consumer panel, Semantic Scale and Market forecast 61
  • 62. For Vodie In good situation, we 5 Brands with the total of 7500 can get90%  6000<our sales<9000 market share 62
  • 63. Period 7 3. Results Dominated the Vodie market Come back and gain ~1/4 Sonite Team O earn the benefit of our scarification in Sonite market 63
  • 64. Period 7 3. Results o Rank second in the events, got extra money o A lot of lost sales in Sonite, if we produced more, maybe we will win since almost money team O gained from Singles o Stock rise to over 13000 64
  • 65. Period 8 1. Analysis O entered Vodie market, they have lots of money and the strong base in Sonite 65
  • 66. As what we forecasted, Followers in this period would be over 12000  we have to share the Vodie market with other teams… 66
  • 67. Period 8 1. Analysis o The estimate tools for Vodie is now OK o Other teams spent a lot in R&D o Our Sonite products is now worse than others  We have to improve our Product 67
  • 68. Period 8 2. Decision Making o Take the loan of 4mil o R&D  PVYYY: with all the ideal characteristics for Followers, but very high base cost  PSYG3: Improve for Singles segment  PSYHH: Improve for Hiearners o Reduce the Sale forces o Increase production in Sonite 68
  • 69. Increase Production and Ads to take back the market share 69
  • 70. Produce a total of 8000 products 6400<sales<9600 Restraint the market 70
  • 71. Period 8 • Our Sonite grow from 23 to 34% 3. Results • O grow 0.7% • Our intentional low production in Vodie gave other teams some gifts 71
  • 72. 72
  • 73. Period 9 The Followers size of P8 is 1. Analysis 11674, not over 14303 Good for us We could earn 12000/~17000, which is 70% 73
  • 74. All of them get scared of setting a low price as ideal price BUT WE DO NOT 74
  • 75. Our base cost is 611, the forecasted Ideal price for Follower is ~ 420, and the price accounts to over 49% of importance Is this a big Problem ?? 75
  • 76. o Base cost: 384  transfer cost: 96 Could earn  Base cost: 611  transfer cost ~ 150-200 o Sell at price 423  the selling price is 286 ~$100/product However, the contribution would be reduced 76
  • 77. • Sonite market also grows up a lot • Completed the R&D, we got strong products for Singles and HiEarners 77
  • 78. Period 9 2. Decision Making o Produce maximum for 5 Brands of Vodie, want to gain 12000 in sales o Modify 5 Vodie Brands, using new R&D project o Produce maximum for Hiearner and Singles, using new products o Open the new Brand for Single and produce 1000 to take shares from other teams (this is risky, we can get many inventories, however, it would be 5-7 mil in bad case, in good situation, we could gain a lot) 78
  • 79. Semantic Scale Based on Semantic Scale & Conjoint Analysis 79
  • 80. Set the Price higher than ideal price and use Perceptual Objectives to improve it 80
  • 81. Period 9 We WIN Team Y did 3. Results not perform well? Team O is amazing?? 81
  • 83. 83
  • 84. • They produced a lot and want to replace us • However, they stuck in big problem 84
  • 85. < o Dominate the Sonite again o Reach the limit of game by selling all 12000 Vodie product 85
  • 87. 1. First mover into Vodie market experience o Lower cost for R&D o Dominate the market with large shares  gain more budget o Know the market better than others (not sure since we didn’t know whether other teams can see the Vodie studies or not) o Vodie market is very potential, the market size would be larger than Sonite in few periods o In Vodie, focus 100% on Followers, this segment will account to over 95% of the market. So, don’t waste money on other segments o The forecast of Vodie is not accurate at some first few periods. In our course, from P3 to P6, the actual market size always > forecast one  plan your production wisely o The estimate tool could not be used in first 2 periods and even when it began working, the accuracy is not good  if your product is worse than others: can use the Brand map and competitor product’s characteristic to conduct R&D project. 87
  • 88. 2. Set up objective and strategy experience o Always try to satisfy the customers, but, do it wisely o The objective and strategy should cover at least 2 following periods – think about long term, not short term o Be proactive and flexible – Foresee the trend and dare to change o Think about the milestones of the game ( P1,2,6 and 8) to get the right strategy o Sacrifice is needed if you want to earn more (P6) 88
  • 89. 3. Budget experience o The key factor of success o It has the upper limit  if you run a big business like us, your job is not easy o In this game, we:  Spend all the money in first, second periods  gain more market share, contribution and lessen the budget of others  we have enough money to R&D Vodie, etc while others can not  Spend all the money in other periods caused we have to run a very big business… o Tips:  Ads is needed, spend more and earn more, but when you control the segment, 2500-3000 is enough  The longer the game is, the more expensive the R&D would be  R&D for 2 or 3 period in the future. If we in P3, we would R&D for P5 or P6  Allocate sale force effectively, at the beginning, for 100K products we used 10 people, at the end, for 100k products we used 3 people, and they still did the job well  Use the loan at right time could give you a big advantage 89
  • 90. 4. Number setting technique experience o For production plan, you have +/- 20% automatic adjustment  use it o Price & Perceptual Objective : use the semantic scale or MDS, but use the next period forecasted number o You can set the price lower than base cost as long as it larger than the transfer cost o For the sales force, use shopping habit as a tool to allocate, but, adjust the percentage to next period by yourself since the number you got is the current one o R&D: use the analysis tools to get the characteristics of project, however, should take a look at the numbers and self adjust them, don’t believe the program 100% P7 P8 P9: 56-21-23 90
  • 91. 6. Other experiences o For each market, your firm can only manage 5 brands, each brand produce a maximum of 2000k products (can auto-adjust to 2400) o For each market, the maximum you can produce is 12000 o Good product is the key factor to increase market share, not the ads o Your can take advantage of ads in special way: open a brand based on old R&D project with a low production (50-100K) and a high ads  gain brand awareness. Then when the project complete, you modify that brand with new characteristics o Buy the studies effectively, at the beginning, you should buy all of them to get a broad view, but in next periods, you can eliminate some of them. o For us: Benchmarking, Consumer survey, Consumer panel, Market forecast and one analysis tools (Semantic scale or MDS) are required. The conjoint analysis you just need it one time. The others do not add much values 91
  • 92. And more important… o The leader has advantages, but those could not ensure a victory  always try your best and be careful o Other teams can catch up the leader, in 2-3 last periods, many teams have the maximum-same budget, event the leader  Spend money in smart way and make the different 92
  • 95. 1
  • 96. Read the book Practice File Learning curve
  • 97. 2 Focus “I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times.”
  • 98. 2 Focus Well, One brand is for just One segment
  • 99.
  • 100.
  • 101. 3 Be Innovative
  • 102. Be Innovative I mean R&D “Innovation distinguishes between a leader and a follower.”
  • 103. Leader – heavy R&D, just a bit marketing & ads
  • 104. Follower – Heavy advertising, somewhat R&D
  • 105. Few R&D are falling behind?
  • 106. 4 Dare to Risk Dare to Risk
  • 107. 5 Be Flexible
  • 108. THANK YOU for your listening 108