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5 Skills For Modern
Product Managers
Wren Ludlow
WHAT WE’LL COVER
• A Little About Me
• The 5 Skills of Modern Product Managers
• Design Fluency
• Technical Competency
• Relentless Learning
• Smart Networking
• Business Acumen
• Q&A
ABOUT ME
Program Manager
Senior Product ManagerMarketing Intern
MY BACKGROUND
Principal Product Manager
WHAT I DO
DESIGN
FLUENCYInternalize the principles of good design and experience.
“Design is so simple, that's
why it is so complicated.”
-Paul Rand
PRINCIPLES OF GOOD DESIGN
1) Clarity
2) Consistency
3) Visual hierarchy
4) Appropriate contrast
5) Simplicity
Source: HH Design
HAVE USER EMPATHY
Source: The Interaction Design Foundation
DESIGN IN DEVELOPMENT
Source: Gartner
SOME DESIGN RESOURCES
1) UX Collective
2) HH Design
3) design.google
4) Medium.com
TECHNICAL
COMPETENCYFeel comfortable leading development teams.
“At the end of the day, your job isn’t
to get the requirements right — your
job is to change the world.”
-Jeff Patton
Do I need to know
how to code?
Maybe.
TECH-SAVVY PRODUCT MANAGERS
1) Sizing projects (what’s easy, what’s hard, and what’s impossible)
2) High-level knowledge of how a product’s systems fit together
3) The software development process
4) Pros and cons of different development languages and frameworks
5) Applications of new technology to users and product
6) Tradeoffs between technical debt and doing things the “right way”
7) Technology trends in an industry and in general
Source: Hackernoon
Source: Gartner
SOME TECHNICAL RESOURCES
1) Codecademy
2) Hackernoon.com
3) Language/framework communities
4) Open source repos
5) Scrum teams
6) Medium.com
RELENTLESS
LEARNINGConstantly expand your skills and your knowledge.
“Study the science of art. Study the art of
science…Realize that everything connects
with everything else.”
-Leonardo Da Vinci
Malcolm XLeonardo Da Vinci
Steve JobsAbraham Lincoln
Source: The Mission Podcasts
1) Choose a concept
2) Try to explain it simply
3) Find knowledge gaps and fill them
4) Simplify more and create analogies
THE FEYNMAN TECHNIQUE
1) Choose a task or skill
2) Learn through detailed instruction
3) Get immediate and meaningful feedback
4) Practice the same or similar activities
5) Quantify improvements over time
6) Where there are gaps, repeat 1-5
DELIBERATE PRACTICE
Source: Peak: Secrets from the new Science of Expertise
SOME LEARNING RESOURCES
• Coursera, Udemy
• Khan Academy
• YouTube
• Edx
• Class-central.com
• Lynda.com, Pluralsight.com
• Medium.com
SMART
NETWORKINGGrow and connect yourself to opportunity.
“The currency of real networking
is not greed but generosity.”
-Keith Ferrazzi
AUTHENTIC ENGAGEMENT
BUILD YOUR STORY
Passions
Goals
Skills
Experience
Strengths
Value
Accomplishments
TIPS FOR SMART NETWORKING
1) Spend at least 1 hour on LinkedIn per week
2) Do an informational interview once a month
3) Do a networking 1:1 lunch once a month
4) Attend 2 professional networking events each quarter
5) Engage your network regularly with authentic engagement
6) Always be willing to mentor and be mentored
SOME NETWORKING RESOURCES
• LinkedIn
• Company network
• University network
• Product Usergroups
BUSINESS
ACUMENConnect your work to the success of the business.
“Every time your customers purchase from you,
they’re deciding that they value what you have to
offer more than they value anything else their
money could buy at that moment.”
-Josh Kaufman
Do I need
an MBA?
Maybe.
BUSINESS: THE BASICS
Every successful business:
1. Creates or provides something of value
2. that other people want or need
3. at a price they're willing to pay
4. in a way that satisfies the purchaser's needs and expectations
5. and provides the business sufficient revenue to make it
worthwhile for the owners to continue operation.
Source: The Personal MBA
THINGS YOU SHOULD KNOW
• How a product is marketed, sold, and delivered to end users
• Principles of operating costs, profits, and losses
• Organizational power structure and how decisions are made
• How a product or service fits into overall success
• Why some companies are successful and some are not
• Principles of thinking and acting strategically
Source: The Personal MBA
SOME BUSINESS RESOURCES
• LinkedIn
• Harvard Business Review
• Wall Street Journal
• Bloomberg
• MBA
• Books
LET’S
CONNECT
linkedin.com/in/wrenludlow/
QUESTIONS?
Thank
You
REFERENCES
• https://medium.com/flowcap/why-you-need-to-learn-how-to-code-as-a-product-manager-54815aea031b
• https://medium.com/hh-design/crash-course-ui-design-25d13ff60962
• https://medium.com/hh-design/intro-to-product-design-c2dbbc7809d3
• https://medium.com/hh-design/defining-the-big-d-afc856b4b8d
• https://medium.com/hh-design/design-resources-5071be5f2e43
• https://www.logodesignlove.com/next-logo-paul-rand
• https://www.interaction-design.org/literature/article/bad-design-vs-good-design-5-examples-we-can-learn-frombad-design-vs-good-design-5-examples-
we-can-learn-from-130706
• https://www.amazon.com/Lean-Startup-Entrepreneurs-Continuous-Innovation/dp/0307887898/ref=sr_1_4?s=books&ie=UTF8&qid=1541416932&sr=1-
4&keywords=the+lean+startup
• https://design.google/
• https://uxdesign.cc/if-satan-was-a-web-designer-dc5cdf06dff9
• https://medium.com/@ericyi/ux-teardown-3-robinhood-79e310f7578
• https://hackernoon.com/learn-to-code-in-2018-get-hired-and-have-fun-along-the-way-b338247eed6a
• https://hbr.org/2017/12/what-it-takes-to-become-a-great-product-manager
• https://hackernoon.com/technical-skills-for-non-technical-product-managers-cbd202b8dac0
• https://www.businessinsider.com/google-email-product-manager-2017-3
• https://community.uservoice.com/blog/technical-skills-every-product-manager-should-know/
• https://online-learning.harvard.edu/course/cs50-introduction-computer-science
REFERENCES CONTINUED
• https://medium.com/pminsider/should-a-product-manager-know-how-to-code-16f6f79b9716
• https://www.smartinsights.com/managing-digital-marketing/managing-marketing-technology/gartner-hype-cycle-2018-most-emerging-technologies-are-
5-10-years-away/
• https://www.gartner.com/smarterwithgartner/5-trends-emerge-in-gartner-hype-cycle-for-emerging-technologies-2018/
• https://medium.com/taking-note/learning-from-the-feynman-technique-5373014ad230
• https://medium.com/personal-growth/richard-feynman-how-to-not-cheat-yourself-out-of-lifes-beauty-e4c70eee3ab
• https://collegeinfogeek.com/feynman-technique/
• https://medium.com/the-mission/modern-polymath-81f882ce52db
• https://www.microsoft.com/en-us/research/project/tuva-richard-feynman/?from=http%3A%2F%2Fresearch.microsoft.com%2Ftuva
• https://www.scotthyoung.com/learnonsteroids/grab/TranscriptFeynman.pdf
• https://medium.com/@noah_weiss/10-traits-of-great-pms-a7776cd3d9cd
• http://projects.ict.usc.edu/itw/gel/EricssonDeliberatePracticePR93.pdf
• https://medium.com/swlh/the-3-most-important-skills-to-learn-now-to-thrive-in-2019-be7a29bb16bf
• https://www.gallupstrengthscenter.com/
• https://www.amazon.com/Peak-Secrets-New-Science-Expertise/dp/0544947223/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr=
• https://www.amazon.com/Never-Eat-Alone-Expanded-Updated/dp/0385346654/ref=sr_1_1?s=books&ie=UTF8&qid=1541384120&sr=1-
1&keywords=NEVER+EAT+ALONE&dpID=41x1dFaUd7L&preST=_SY291_BO1,204,203,200_QL40_&dpSrc=srch
• https://www.amazon.com/Personal-MBA-Master-Art-Business/dp/1591845572
REFERENCES CONTINUED
• https://www.themuse.com/advice/26-different-ways-to-build-your-personal-brand-meaning-youll-like-at-least-one
• https://www.inc.com/nicolas-cole/how-to-build-a-personal-brand-in-5-steps-and-why-everyone-messes-up-on-number-1.html

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5 skills of modern produtc managers wren ludlow

  • 1. 5 Skills For Modern Product Managers Wren Ludlow
  • 2. WHAT WE’LL COVER • A Little About Me • The 5 Skills of Modern Product Managers • Design Fluency • Technical Competency • Relentless Learning • Smart Networking • Business Acumen • Q&A
  • 4. Program Manager Senior Product ManagerMarketing Intern MY BACKGROUND Principal Product Manager
  • 6. DESIGN FLUENCYInternalize the principles of good design and experience.
  • 7. “Design is so simple, that's why it is so complicated.” -Paul Rand
  • 8. PRINCIPLES OF GOOD DESIGN 1) Clarity 2) Consistency 3) Visual hierarchy 4) Appropriate contrast 5) Simplicity Source: HH Design
  • 9. HAVE USER EMPATHY Source: The Interaction Design Foundation
  • 11. SOME DESIGN RESOURCES 1) UX Collective 2) HH Design 3) design.google 4) Medium.com
  • 13. “At the end of the day, your job isn’t to get the requirements right — your job is to change the world.” -Jeff Patton
  • 14. Do I need to know how to code? Maybe.
  • 15. TECH-SAVVY PRODUCT MANAGERS 1) Sizing projects (what’s easy, what’s hard, and what’s impossible) 2) High-level knowledge of how a product’s systems fit together 3) The software development process 4) Pros and cons of different development languages and frameworks 5) Applications of new technology to users and product 6) Tradeoffs between technical debt and doing things the “right way” 7) Technology trends in an industry and in general Source: Hackernoon
  • 17. SOME TECHNICAL RESOURCES 1) Codecademy 2) Hackernoon.com 3) Language/framework communities 4) Open source repos 5) Scrum teams 6) Medium.com
  • 18. RELENTLESS LEARNINGConstantly expand your skills and your knowledge.
  • 19. “Study the science of art. Study the art of science…Realize that everything connects with everything else.” -Leonardo Da Vinci
  • 20. Malcolm XLeonardo Da Vinci Steve JobsAbraham Lincoln
  • 22. 1) Choose a concept 2) Try to explain it simply 3) Find knowledge gaps and fill them 4) Simplify more and create analogies THE FEYNMAN TECHNIQUE
  • 23. 1) Choose a task or skill 2) Learn through detailed instruction 3) Get immediate and meaningful feedback 4) Practice the same or similar activities 5) Quantify improvements over time 6) Where there are gaps, repeat 1-5 DELIBERATE PRACTICE Source: Peak: Secrets from the new Science of Expertise
  • 24. SOME LEARNING RESOURCES • Coursera, Udemy • Khan Academy • YouTube • Edx • Class-central.com • Lynda.com, Pluralsight.com • Medium.com
  • 25. SMART NETWORKINGGrow and connect yourself to opportunity.
  • 26. “The currency of real networking is not greed but generosity.” -Keith Ferrazzi
  • 29. TIPS FOR SMART NETWORKING 1) Spend at least 1 hour on LinkedIn per week 2) Do an informational interview once a month 3) Do a networking 1:1 lunch once a month 4) Attend 2 professional networking events each quarter 5) Engage your network regularly with authentic engagement 6) Always be willing to mentor and be mentored
  • 30. SOME NETWORKING RESOURCES • LinkedIn • Company network • University network • Product Usergroups
  • 31. BUSINESS ACUMENConnect your work to the success of the business.
  • 32. “Every time your customers purchase from you, they’re deciding that they value what you have to offer more than they value anything else their money could buy at that moment.” -Josh Kaufman
  • 33. Do I need an MBA? Maybe.
  • 34. BUSINESS: THE BASICS Every successful business: 1. Creates or provides something of value 2. that other people want or need 3. at a price they're willing to pay 4. in a way that satisfies the purchaser's needs and expectations 5. and provides the business sufficient revenue to make it worthwhile for the owners to continue operation. Source: The Personal MBA
  • 35. THINGS YOU SHOULD KNOW • How a product is marketed, sold, and delivered to end users • Principles of operating costs, profits, and losses • Organizational power structure and how decisions are made • How a product or service fits into overall success • Why some companies are successful and some are not • Principles of thinking and acting strategically Source: The Personal MBA
  • 36. SOME BUSINESS RESOURCES • LinkedIn • Harvard Business Review • Wall Street Journal • Bloomberg • MBA • Books
  • 40. REFERENCES • https://medium.com/flowcap/why-you-need-to-learn-how-to-code-as-a-product-manager-54815aea031b • https://medium.com/hh-design/crash-course-ui-design-25d13ff60962 • https://medium.com/hh-design/intro-to-product-design-c2dbbc7809d3 • https://medium.com/hh-design/defining-the-big-d-afc856b4b8d • https://medium.com/hh-design/design-resources-5071be5f2e43 • https://www.logodesignlove.com/next-logo-paul-rand • https://www.interaction-design.org/literature/article/bad-design-vs-good-design-5-examples-we-can-learn-frombad-design-vs-good-design-5-examples- we-can-learn-from-130706 • https://www.amazon.com/Lean-Startup-Entrepreneurs-Continuous-Innovation/dp/0307887898/ref=sr_1_4?s=books&ie=UTF8&qid=1541416932&sr=1- 4&keywords=the+lean+startup • https://design.google/ • https://uxdesign.cc/if-satan-was-a-web-designer-dc5cdf06dff9 • https://medium.com/@ericyi/ux-teardown-3-robinhood-79e310f7578 • https://hackernoon.com/learn-to-code-in-2018-get-hired-and-have-fun-along-the-way-b338247eed6a • https://hbr.org/2017/12/what-it-takes-to-become-a-great-product-manager • https://hackernoon.com/technical-skills-for-non-technical-product-managers-cbd202b8dac0 • https://www.businessinsider.com/google-email-product-manager-2017-3 • https://community.uservoice.com/blog/technical-skills-every-product-manager-should-know/ • https://online-learning.harvard.edu/course/cs50-introduction-computer-science
  • 41. REFERENCES CONTINUED • https://medium.com/pminsider/should-a-product-manager-know-how-to-code-16f6f79b9716 • https://www.smartinsights.com/managing-digital-marketing/managing-marketing-technology/gartner-hype-cycle-2018-most-emerging-technologies-are- 5-10-years-away/ • https://www.gartner.com/smarterwithgartner/5-trends-emerge-in-gartner-hype-cycle-for-emerging-technologies-2018/ • https://medium.com/taking-note/learning-from-the-feynman-technique-5373014ad230 • https://medium.com/personal-growth/richard-feynman-how-to-not-cheat-yourself-out-of-lifes-beauty-e4c70eee3ab • https://collegeinfogeek.com/feynman-technique/ • https://medium.com/the-mission/modern-polymath-81f882ce52db • https://www.microsoft.com/en-us/research/project/tuva-richard-feynman/?from=http%3A%2F%2Fresearch.microsoft.com%2Ftuva • https://www.scotthyoung.com/learnonsteroids/grab/TranscriptFeynman.pdf • https://medium.com/@noah_weiss/10-traits-of-great-pms-a7776cd3d9cd • http://projects.ict.usc.edu/itw/gel/EricssonDeliberatePracticePR93.pdf • https://medium.com/swlh/the-3-most-important-skills-to-learn-now-to-thrive-in-2019-be7a29bb16bf • https://www.gallupstrengthscenter.com/ • https://www.amazon.com/Peak-Secrets-New-Science-Expertise/dp/0544947223/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr= • https://www.amazon.com/Never-Eat-Alone-Expanded-Updated/dp/0385346654/ref=sr_1_1?s=books&ie=UTF8&qid=1541384120&sr=1- 1&keywords=NEVER+EAT+ALONE&dpID=41x1dFaUd7L&preST=_SY291_BO1,204,203,200_QL40_&dpSrc=srch • https://www.amazon.com/Personal-MBA-Master-Art-Business/dp/1591845572
  • 42. REFERENCES CONTINUED • https://www.themuse.com/advice/26-different-ways-to-build-your-personal-brand-meaning-youll-like-at-least-one • https://www.inc.com/nicolas-cole/how-to-build-a-personal-brand-in-5-steps-and-why-everyone-messes-up-on-number-1.html