In this exclusive 60-minute product talk with Ujjaini Lahiry, Senior Consultant - FSO Digital at EY we discussed how to design a responsive AI. What will be the discussion around: Historic milestones of AI The principle of Anticipatory design (The need for UX to humanize AI) The process of UX and why its important in creating AI Some products that are good examples Ask Me Anything with Ujjaini Lahiry About the Speaker: Ujjaini Lahiry has a background in consumer-insight driven brand positioning and she believes empathy-based designing is her strongest suit. The journey of a consumer is what draws her to User Experience Designing. She travels a lot for new experiences and each culture dive brings her a new insight. Ujjaini has created several brand journeys during her advertising career and is looking to create more. Check out her profile to know more: https://www.linkedin.com/in/ujjainilahiry Check out our website to know more: http://pragmaticleaders.io

1. Design for ResponsiveAI

2. The 1st advancementin
the field made by Alan
Turingthrough the
TuringTest.
AI Winters:A veryweak
period in the history of
AI. Several reports
criticizedAI.
The 2nd AIwinterperiod Steven Spielberg
releases “A.I.Artificial
Intelligence”
Google launched its
version ofSiri-Google
Now.
AI emerged as a field in
Computer Science. The
term was coined in the
DartmouthConference.
1956
The field revived. The
British government
startedfundingAI again
1980-87
The field picked upagain
as IBM’s Deep Blue
computer beat the
reigning worldchampion
– Garry Kasparov.
1997
IBM’s Watson wins
“Jeopardy”, anAmerican
TV quiz show, beating
the former champions &
In October, Apple
introducedSiri
2011
Amazon Echowas
introduced.
2014
10 Milestones in the History of AI
1 2 3 4 5 6 7 8 9 10
195
0
1974-80 1987-93 2001 2012
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3. UX AI
Anticipatory Design
is a design principle that moves around learning, predicting and anticipating.
This design principle is already implemented in quite a few products without us being
actively aware of it.Products like Nest, NetflixandAmazon’sEcho are good examples
of how a product learn, adjustsand anticipates on given data of the user.
-The idea was first coined by Huge CEOAaron Shapiro
humanize
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4. How does User Experience humanizeArtificial Intelligence?
Research Analyze Design Test
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5. Products ThatActively Implement ThisPrinciple
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6. Why Should We UXAI?
Addressing real
human needs
Guiding thehuman
intelligence Building Trust
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7. Why Should We UXAI?
Addressing real
human needs
Guiding thehuman
intelligence Building Trust
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8. “Alexa I need to remember
taking my Vitamin D every
Sunday at 9PM”
“Sure. Would you like me
to set a reminder”
“Yes”
“ Ok. I have set a
reminder to take Vitamin
D at 9PM every Sunday”
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9. Why Should We UXAI?
Addressing real
human needs
Guiding thehuman
intelligence Building Trust
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10. UX |AI

11. Why Should We UXAI?
Addressing real
human needs
Guiding thehuman
intelligence Building Trust
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12. UX |AI

13. User Experience makesArtificialIntelligence
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14. “Thank You”
Ujjaini Lahiry
Senior UX Designer @ EY
Linkedin: linkedin.com/in/ujjainilahiry
UX |AI