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Is The Bank Branch Dead

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Paul Joegriner
Paul Joegriner

A brief analysis and discussion of bank branches. Changing the paradigm from transactions to interactions/customer experience.

Economy & Finance
1 of 15
Is the bank branch Dead?
Key Trends ,[object Object],[object Object],[object Object],[object Object]
The Branch Value: Customer Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Questions:
Answers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New Banking Paradigm ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bank
New Banking Paradigm ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer
The Innovators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ING Savings ,[object Object],[object Object],[object Object],[object Object]
Commerce Bancorp ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HSBC USA ,[object Object],[object Object],[object Object]
The theme among all three cases ,[object Object],[object Object],[object Object]
Branch as a Multi-Channel Platform ,[object Object],[object Object],[object Object],[object Object]
From Transactions to Interactions From this………… to this………
And…Trust and Transparency Customers outside IndyMac Bank Stanford Bank

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