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Institute of Technology & Science [ITS] Page 1 
Summer Internship project on 
“To study the perception of consumer with reference to MINT business daily newspaper” 
Submitted in partial fulfilment of the requirements for the Two Year Full Time Post Graduate Diploma in Management 
Under the Guidance of 
FACULTY MENTOR 
PROF. VINITA SRIVASTAVA. 
INDUSTRY MENTOR 
MR. SOUMYA BHATTACHARYA 
Sr. Sales Manager. 
Institute of Technology & Science, 
Mohan Nagar, Ghaziabad (U.P.) 
BY: 
NAME: 
PRAKASH KUMAR 
ENROLLMENT NO: 
2013091 
COURSE: 
PGDM (13-15)
Institute of Technology & Science [ITS] Page 2 
CERTIFICATE OF ORIGINALITY 
I hereby declare that this Summer Internship Project is my own work and that, to the best of my knowledge and belief, it reproduces no material previously published or written that has been accepted for the award of any other degree of diploma, except where due acknowledgement has been made in the text. 
Signature:- 
Student’s Name : - Prakash Kumar 
Enrolment No: - 2013091 
Batch : - PGDM (2013-2015) 
Date: -
Institute of Technology & Science [ITS] Page 3 
Date: …………. 
TO WHOMSOEVER IT MAY CONCERN 
This is to certify that Mr. /Ms Prakash Kumar of Institute of Technology & Science, Mohan Nagar Ghaziabad PGDM Batch 2013-15 has successfully completed his/ her summer internship under the guidance of Mr./ Ms Soumya Bhattacharya for a duration of 8 weeks, from 26 April 2014 to 25 June 2014. 
During his/her tenure with us, we found him/her ……………………….. 
We wish him/ her all the very best for future endeavours. 
Signature 
Name 
Designation 
Organization seal
Institute of Technology & Science [ITS] Page 4 
CERTIFICATE 
This is to certify that Mr. / Ms. Prakash Kumar PGDM (2013-15 Batch) a student of Institute of Technology & Science, Mohan Nagar Ghaziabad has undertaken the project on “To study the perception of consumer with reference to MINT business daily newspaper”. The survey, data collection, & analysis work for preparing the project has been carried out by the student in partial fulfilment of the requirements for the award of PGDM, under my guidance and supervision. 
I am satisfied with the work of Mr. Prakash Kumar 
Date: 
Faculty Mentor 
(VINITA SRIVASTAVA)
Institute of Technology & Science [ITS] Page 5 
ACKNOWLEDGEMENT 
This project has been a great learning experience for me & I would like to express my sincere gratitude to all the people who guide me through the project and without the valuable guidance and suggestions of these people this project would not have been completely successful. 
I owe enormous intellectual debt towards my Industry Mentor Mr Soumya Bhattacharya, Senior Sales Manager, HT Media Lt., & Faculty Mentor Prof.Vinita Srivastava, Asst. Professor. ITS, Ghaziabad, for their continuous support & cooperation throughout my project without which the present work would not have been possible. 
I also want to give special thanks to My Team Leader Mr Gaurav Shahi, HT Media Ltd. for their continuous guidance, support & cooperation during the whole tenure. 
I would like to thank all the respondents whom I interacted during my project & all the retailers for their cooperation without this I may not able to complete it successfully. 
Prakash Kumar 
PGDM (2013-2015) 
Roll No. 2013149 
ITS, Ghaziabad
Institute of Technology & Science [ITS] Page 6 
OBJECTIVES OF THE STUDY 
1. To study brand awareness of MINT and its supplement and acknowledge corporate customer about business news paper and their benefits. 
2. To know about perception of consumer towards business news paper they subscribe to.
Institute of Technology & Science [ITS] Page 7 
EXECUTIVE SUMMARY 
In the most matured economies the print media faces stiff competition and a shrinking share of advertising pie, in India it continued to dominate media budgets. Yet during the year in review the, there was tremendous pressure on advertising budgeted and this impacted company’s revenues. 
Mint is India's second largest business newspaper published by HT Media Ltd, the Delhi-based media group which also publishes the Hindustan Times. It mostly targets readers who are business executives and policy makers. It is India's first newspaper to be published in the Berliner format. Mint exclusively carries "Wall Street Journal" branded editorial content in its pages by virtue of the content sharing partnership between HT Media and Wall Street Journal. 
My project title was to identify the customer perception of ‘Mint’ a business newspaper from HT Media with special reference to Noida region. Objective of the project was to identify the brand awareness & perception for Mint and also the availability for the Mint newspaper. It also involves the work to find out some measures for enhancing the corporate reach of the newspaper. There were other newspapers in the market like The Economic Times, Business Line, The Financial Express and Business Standard which were different from Mint because all these were hardcore financial newspapers but Mint gives casual business reading to the readers. For the study I visited 250 companies in various location of Noida like Sec. 62, 63, 64 Sec. 18, and Sec. 58 etc. I also sample the Mint during the period of visits to corporate houses. 
In training I was also assigned to generate the sales of mint. This was done through cold calling in the corporate offices and to working professionals. For this purpose I did sales presentation, follow ups, etc. At the end of the training I contributed with 7 mint newspaper subscription to the company. 
Without collecting data and its analysis any project is incomplete, thus I surveyed 51 people by way of a structured questionnaire. Analysis part has been done through putting this data into statistical software i.e. SPSS 20.
Institute of Technology & Science [ITS] Page 8 
LIST OF CONTENT
Institute of Technology & Science [ITS] Page 9 
LIST OF CONTENT 
S. NO. 
TOPIC 
PAGE NO. 
1. 
INTRODUCTION 
1.1 
HISTORY OF COMAPNY 
11-13 
1.2 
DETAIL OF COMPANY 
13-14 
1.3 
CHAIRPERSON 
15 
2. 
VISION & MISSION 
16 
3. 
PRODUCT PROFILE 
17-23 
4. 
PARTNERS 
24-26 
5. 
SALES & DISTRIBUTION 
5.1 
SALES 
26-27 
5.2 
DISTRIBUTION CHANNEL 
28 
5.3 
PRICING CHART 
29-30 
6. 
SWOT ANALYSIS 
31 
7. 
RESEARCH METHODOLOGY 
32-35 
8. 
DATA ANALYSIS & INTERPRETATION 
36-79 
9. 
CONCLUSION 
80 
10. 
RECOMMADATION 
83 
11. 
LIMITATIONS 
86 
12. 
BIBILOGRAPHY 
88 
13. 
QUESTIONNAIRE 
89
Institute of Technology & Science [ITS] Page 10 
CHAPTER-1 
INTRODUCTION
Institute of Technology & Science [ITS] Page 11 
HT MEDIA LIMITED 
1.1 History- 
Hindustan Times was inaugurated by Mahatma Gandhi in 1924. Since then, the newspaper has established its presence as a newspaper with editorial excellence and integrity. One of India's leading and most respected English dailies, HT have always prided itself in spotting emerging trends and reflecting the same through its unmatched editorial prowess. Today, Hindustan Times-Delhi edition has the unique distinction of being the largest selling single edition English newspaper in India. 
QUICK OVERVIEW OF HISTORY 
The Hindustan Times was the brainchild of the Akalis who felt that a newspaper in English would enable them to reach an audience other than the Punjabi-reading one. This was in the year 1922. From the outset the newspaper was set up to oppose the British. The Hindustan Times finally came into being on September 1924 and was inaugurated by Mahatma Gandhi. The newspaper was to become a premier nationalist newspaper of the capital in the turbulent years preceding independence. From a humble beginning in a three-storey building, the company has expanded its operations from print to other media channels like radio, internet, events and marketing, and strategic partnerships, as part of its endeavour to establish itself as a giant media conglomerate in the present times. 
September 26, 1924 
This date marked the august beginnings of Hindustan Times with Mahatma Gandhi, the Father of the Nation inaugurating the newspaper. 
1927 
Hindustan Times was reborn as Hindustan Times Ltd., a limited liability company. 
1936 
The Hindi daily Hindustan was launched, which remains the dominant newspaper in the Core Hindi belt of northern India. 
1937 
Devdas Gandhi was appointed the Managing Editor of the newspaper and remained the managing editor till his death in 1957.
Institute of Technology & Science [ITS] Page 12 
1942 
The Hindustan Times was one of the few newspapers that stopped publishing the newspaper for four and a half months as it refused to accept the British imposition of censorship on all newspapers. 
1947 
The year India gained its freedom was also the year Hindustan Times attained the status of being the dominant newspaper in Delhi. 
1957 
The newspaper circulation grew from 58,693 copies to 144,287 in 1970 after KK Birla took over the mantle from GD Birla. 
1960 
The Hindi literary magazine Kadambini was launched. 
1964 
The group started actively targeting the youth of India and launched the Nandan magazine. 
1991 
At the start of liberalization of India, Hindustan Times moved to becoming an autonomous power centre in a mature democracy. 
1999 
The Hindustan Times celebrated its platinum anniversary. 
2001 
With a focus on localization, five new editions for Calcutta, Bhopal, Ranchi, Chandigarh and Jaipur were launched. 
2003 
The media business of was de-merged and incorporated under HT Media Ltd. 
2004 
HT Media Ltd was listed as a public company and attracted external funding. 
2005 
Hindustan Times successfully entered the Mumbai market with a refreshingly new product and content mix. 
2006 
Fever 104 FM is launched, in technical collaboration with the Virgin Group. Hindustan was relaunched re-establishing the company's prominent presence in the regional news space.
Institute of Technology & Science [ITS] Page 13 
2007 
Mint, the business paper in partnership with The Wall Street Journal was launched in Delhi and Mumbai. In the internet space, Hindustantimes.com was relaunched and Livemint.com was introduced. 
2008 
Firefly e-Ventures, an HT Media Company launched its first portal for job seekers, Shine.com 
1.2 Details of the company 
HT Media Limited found its beginning in 1924 when its flagship newspaper, Hindustan Times was inaugurated by Mahatma Gandhi. HT Media (BSE, NSE) has today grown to become one of India's largest media companies. Produced by an editorial team known for its quality, innovation and integrity, Hindustan Times (English) and Hindustan (Hindi), have a combined daily circulation of 2.25 million copies and a readership base of 12.4 million readers to their credit. Both dailies enjoy strong brand recognition among readers as well as advertisers. To cater to the large readership base, HT Media Limited operates 19 printing facilities across India with an installed capacity of 1.5 million copies per hour. 
In addition to Hindustan Times and Hindustan, HT Media Limited also publishes a national business newspaper, Mint. Mint is a one-of-its-kind newspaper in the sense that the company has an exclusive agreement with the Wall Street Journal to publish Journal-branded news and information in India. Mint is today the second-largest business newspaper in India with presence in the key markets of Delhi, Mumbai and Bangalore. 
HT Media Limited, through its subsidiary HT Music and Entertainment Company Ltd., has made its foray into electronic media. Diversifying its ambit of operations, the company in a consulting partnership with Virgin Radio, has launched the FM radio channel - Fever 104. Currently available in Delhi and Mumbai, Fever 104 has established a strong presence as being one of the most vibrant channels on air. In a short span of two years, the channel's rise has been meteoric considering its position in Delhi as the No. 2 station on the popularity charts. 
Internet businesses of HT Media Limited, incorporated under Firefly e-ventures, operate leading web portals Hindustantimes.com and livemint.com in the general and business news categories respectively. The company has recently launched Shine.com, a job portal which has received high appreciation from consumers and industry for its innovative design and usability.
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HT Media Limited reported FY 2014 annual revenue of Rs. 23,630 million. FOR the fiscal year ended March 31, 2014, the company reported a 12% increase in revenue to Rs. 5,859 million and a 22% increase EBITDA to 1,175 million from the year-ago quarter. 
The Board of Directors and Management of HT Media Limited comprises eminent persons from diverse professional fields, who bring with them vast professional experience to the company. 
A rich mix of veterans in media and top leaders from non-media sectors, from both India and abroad, HT Media Limited Management team reflects the company's desire to be the best by leveraging diverse strengths. The management team comprises people from varied verticals such as media, FMCG, telecom, automobiles, each of whom add fresh perspective to the rich experience of media industry stalwarts. This rich talent pool is ably assisted by our Global Think Tank. Board of Directors:- 
 Chairperson - Shobhna Bhartiya 
 Chief Executive Officer - Rajiv Verma 
 Directors - KN Memani, NK Singh, Ajay Relan, Mukesh Aghi 
 Whole time Directors - Priyavrat Singh, Shamit Bhartiya
Institute of Technology & Science [ITS] Page 15 
1.3 CHAIRPERSON 
SHOBHANA BHARTIA 
Chairperson 
1(HT Media Ltd.) 
Mrs. Shobhana Bhartia, who has been associated with the company since its inception, has taken over as the Chairperson on September 18, 2008. She has spearheaded the company's long-term vision and strategy. Mrs. Bhartia is in charge of formulating and directing the editorial policies of the company and has more than 20 years of experience in the newspaper industry 
Mrs. Bhartia is a graduate from Calcutta University and is a recipient of the Padma Shri Award by the Government of India in 2005. Mrs. Bhartia has received several other awards, including the Outstanding Business Woman of the Year (2001) by PHD Chamber of Commerce & Industry, the Global Leader for Tomorrow (1996) by the World Economic Forum, Davos and the National Press India Award (1992). She has been on the board of Indian Airlines Limited and on the North Regional Board of the Reserve Bank of India.
Institute of Technology & Science [ITS] Page 16 
CHAPTER-2 
VISION & MISSION 
VISION 
1. To stand at a respectful position in this competitive marathon and also to keep up the pace of the changing needs of their value readers. 
2. To win more and more readers to their cause. 
MISSION 
1. The mission is to create space for the market share of MINT by tapping uncovered market and by taking bites from competitor’s bit from market share. 
2. Getting the benefits of the paper to be known to the market. 
3. They endeavor to improve the quality of people’s lives by empowering them through information entertainment & education. 
The values personified by HT Media are: 
Courage 
To encourage the ability that meets opposition with skill, competence and 
fortitude. 
Responsibility 
Be accountable for results in line with the company’s objectives, 
Strategies and values. 
Empowerment 
Support our people and give them the freedom to perform and to provide 
our readers with information to influence their environment. 
Continuous Self Renewal 
Determination to constantly re-examine and re-invent ourselves for further innovation and creativity. 
People Centric 
People are our greatest asset. We invest in them expect a lot and know that the rest will follow.
Institute of Technology & Science [ITS] Page 17 
CHAPTER-3 
PRODUCT PROFILE 
HT Media Limited 
Print 
Radio 
Internet
Institute of Technology & Science [ITS] Page 18 
PRINT 
 English- 
 Hindustan Times 
 Mint 
 Brunch 
 Hindi- 
 Hindustan 
 Nandan 
 Kadambini 
RADIO- 
 Fever 104 FM 
INTERNET- 
With brands like HindustanTimes.com, Livemint, Desimartini and Shine.com, Firefly spearheads Hindustan Media Ventures Limited foray into the Internet media space. 
Firefly e-Ventures Ltd., a 100% Hindustan Media Ventures subsidiary, focuses on creating and building brands and businesses in the Internet media space. Firefly aims to combine Hindustan Media’s 84-year old legacy as one of India’s largest and most respected names in the media industry, with the innovation and energy that characterize the Internet space. 
Compelling product ideas, creative use of design and intuitive user interface, backed by a knowledgeable sales force and customer service are the hallmarks of Firefly products. With brands like Hindustantimes.com, Livemint.com, Desimartini.com and Shine.com in its portfolio, Firefly promises to be an exciting addition to the Hindustan Media family.
Institute of Technology & Science [ITS] Page 19 
Some internet contact- Livehindustan.com Livehindustan.com is the online edition of the Hindi newspaper Hindustan. It offers browsers a multimedia news experience that brings news to life. It offers instant business updates, ball by ball cricket coverage, and special online-only features. Livemint.com Livemint.com is the online version of the business daily Mint. It offers online global news, breaking news, current news, along with financial, technological and economic news. Shine.com Shine.com is a job portal that helps the candidates to get the right job. It enables job seekers and employers to reach out to each other in novel ways. Shine.com now offers social media hiring through tie-up with MyParichay. With an ever increasing database of job seekers and employers, it is one of the leading job portals of India.Shine Jobs, a weekly supplement in association with Shine.com, offers readers a cross platform access to jobs on a recruitment platform that spans both the print and online mediums. This offers job seekers and employers a combined platform to reach out to and engage with each other. Shine Jobs was re-launched with a brand new look and feel, with the promise of a variety of jobs for its readers. It now carries top jobs from leading companies in the country, showcasing the best jobs available on Shine.com across managerial levels, industries and cities. It offers the most valuable content on overall career development, interview tips, HR trends, hot hiring sectors and many more useful career related. DesiMartini.com Desimartini.com is an online movie review platform that offers information, updates and reviews about new as well as upcoming movies. It is India’s one of the most popular movies review & rating site with its viewership growing from 3 Million page views a month to 7 Million page views a month. Its primary proposition and differentiation is “Public Reviews and Ratings”.
Institute of Technology & Science [ITS] Page 20 
Hindustan Times 
With multiple new initiatives to build business and editorial excellence, the Company’s flagship newspaper Hindustan Times (HT) achieved new milestones of success during the year. It remained the leading English daily in Delhi for the 13th Indian Readership Survey (IRS) round in a row, and was the second largest newspaper (broadsheet) by readership in Mumbai. With a steadily growing reader base at the national level, the newspaper has a readership of 4.34 Million, as per the IRS results for 2013.Amongst one of the widely-read English dailies in the country, Hindustan Times is published from Delhi, Gurgaon, Noida, Mumbai, Mohali, Jalandhar, Lucknow, Kanpur, Allahabad, Varanasi, Bhopal, Indore, Patna, Ranchi, Jamshedpur and Kolkata.HT continued to be ahead of competition in Delhi and NCR. It registered a daily readership (Average Issue Readership or AIR) of 2.27 Million. In NCR alone, HT registered a healthy 11 percent growth in readership over the year. 
HT Mumbai continued to be a strong growth centre in terms of readership. The newspaper consolidated its No. 2 position in the city, with an AIR of 1.36 Million. It has remained the No. 2 English broadsheet in the city for the last 10 IRS rounds. 
Punjab also added the maximum number of readers among all English newspapers in the state. In addition to growing its readership in Chandigarh, the newspaper has also made major inroads into the top cities of Amritsar, Ludhiana and Jalandhar. 
HT City & Brunch 
Hindustan Times’ supplements, HT City and Brunch, continued to gain popularity among readers during the year. Research shows that about 75 percent of all Hindustan Times readers read HT City, which offers them the best in Entertainment, City & Campus, Art & Lifestyle. As part of its special focus on City & Campus, a special series on Women Safety called ‘Safe in the City’ was launched in the wake of the tragic December 16 incident. Other initiatives included Campus Calling, Fresh on Campus and Youth Nexus, which focused on the new session of Delhi University. 
Brunch, HT’s weekly Sunday magazine, is the largest read English lifestyle magazine in India with a weighted average per week circulation of 1.1 Million.
Institute of Technology & Science [ITS] Page 21 
Mint 
Mint, the vibrant business daily of HT Media, continued on its exciting 
journey of growth and expansion during the year. While retaining its No. 2 position in the niche business newspaper segment in the country, it expanded globally with the launch of its Singapore edition. 
Maintaining a steady position, it has emerged as the preferred choice of the discerning reader. 
Mint has maintained its dominant presence in metros with the best readership profile among business dailies. It commands a combined readership share of 28 percent in key markets of Delhi-NCR, Mumbai, Bengaluru, Kolkata, Chennai & Ahmadabad put together. It has a readership (AIR) of 0.31 Million (IRS 2013), and an exclusive readership of 90 percent. 
In a first for an Indian media company, Mint went global on April 5, 2013. With the launch of its Singapore edition, it took a major step forward in its goal of becoming a regional media brand. MintAsia will be published every Friday in Singapore, presenting clear-minded weekly in-depth analysis and sharp insights that will keep the global audience abreast of developments shaping the Indian economy and markets. 
Mint, which reaches the who’s who of corporate India, achieved a milestone in its journey of excellence during the year by winning the glorious Media Tenor’s Best Business Media Award, 2012. The award holds great prestige globally and honors diverse, informative and balanced business coverage. Mint has already won two SOPA (Society of Publishers in Asia) awards for its journalistic initiatives on the changing role of people and on the status of women in India. 
SUPPLEMENTS OF MINT 
1. MINT LOUNGE 
Lounge is the weekend edition of Mint. Every Saturday, Lounge presents a visually engaging look at the "Business of Life". With articles on Travel, Gadgets, Fashion, Books, Culture, Parenting and Food, the editors and columnists of Lounge bring the perfect work-life balance to the week.
Institute of Technology & Science [ITS] Page 22 
2. MINT MONEY 
Mint Money is a daily section on Markets & Personal Finance that comes inside Mint. Through its researched and analyzed content, Mint Money helps its readers develop an understanding of how various financial products and markets work. It provides clear and credible coverage across the entire gamut of investment products – Equities, Mutual Funds, Commodities, Real Estate and Insurance, which helps its readers, become smart money managers. 
Consumers are seeking to bridge the gap between information and understanding so that they can take the right calls in today’s changing market scenario. With its clear and analyzed content, Mint Money seeks to aid the consumer in bridging this gap. 
3. MINT INDULGE 
Mint Indulge is the Luxury and Lifestyle quarterly publication. 
A complimentary read for Mint’s readers across India, Mint Indulge focuses on the passions & indulgences of India's top business leaders and serve as their best buying guide for the season. Mint Indulge showcases the most inspirational international brands which look at India as a promising market to drive the next growth wave for them. MINT as your Business paper:  The Berliner size, refreshing printing & easy language just adds to the pleasure of reading financial news.  Get yourself updated with the Current Affairs in the Financial & Political arena of the country  MINT Leisure section can be used a perfect weekend planner  MINT Money – Provides deep insights on the Stock Market & other financial products, from its News to its Performance.  Get updated with the World financial news with ‘The Wall Street Journal’ section  MINT Lounge – the weekend magazine, gives information about Entertainment/ Travel/ Health/ Lifestyle/ Technology  The strong MINT Editorial Team gives you a clear & unbiased view on the current happenings of our Financial sector  The investment expert gives you guidance on Money Management.  MINT Indulge (separately subscribed)– that comes monthly/bi-monthly, gives insights on the various Luxury Brands/ Products across the globe.
Institute of Technology & Science [ITS] Page 23 
Hindustan 
Maintaining pace with the growing Hindi readership, Hindustan retained its No. 2 position at national level in the IRS (2013) results. With a Total Readership (TR) of 39.1 Million and an AIR at 14.25 Million, the daily continued to consolidate its position during CY 2014. 
Hindustan continues to reap the benefits of completing its expansion process in Uttar Pradesh (U.P.) & Uttarakhand. The most impressive gains for the newspaper came in U.P. - 16 percent over the last 2 years - to post 14.8 Million readers. 
Hindustan has established a pan-U.P. presence, with 12 editions and 1.1 Million copies distributed daily across the state. Hindustan now has 7.63 Million AIR in U.P. & Uttarakhand. 
Hindustan continues to post robust growth in relative market share across all key cities of U.P. It retains its No. 1 position in Bareilly while continuing gains from new launches in Aligarh & Moradabad. 
Hindustan continues to dominate Bihar and Jharkhand as the single largest daily. It has an AIR of 4.27 Million readers and a readership share of 68 percent in Bihar. Similarly, it has a 1.40 Million AIR, with a reader share of 46 percent in Jharkhand.
Institute of Technology & Science [ITS] Page 24 
CHAPTER- 4 
Partners 
Partners of Hindustan Times Media Limited  Burda  Redmatch  The Wall Street Journal  Velti  Virgin 
Burda 
Burda has interests in publishing, radio, event management and the internet. Apart from staging the largest premium annual digital conference in Europe, Burda also publishes and prints several hundred magazines including local editions of Elle, Playboy and Focus, and catalogs. In June 2008, Dr Burda was conferred with the "Hall of Fame 2008" award in Germany by the Manager magazine earlier this week for his outstanding contribution to the economic, social and political development of Germany. 
Redmatch 
Redmatch is a world leader in online recruitment solutions. Using unique Real-Time Job Matching technology, Redmatch enables recruiters to find and hire the best people, faster and more cost effectively. Thousands of satisfied users are already using the Redmatch products. Redmatch provides a variety of products including:- Job portals solutions, newspaper online employment advertising solutions, corporate Applicant Tracking Systems, staffing companies solutions and more. 
The Wall Street Journal 
The Wall Street Journal, the flagship publication of Dow Jones & Company (NYSE: DJ; www.dowjones.com), is the world's leading business publication. Founded in 1889, The Wall Street Journal has a print and online circulation of nearly 2.1 million, reaching the nation's top business and political leaders, as well as investors across the country. Holding 31 Pulitzer Prizes for outstanding journalism, the Journal seeks to help its readers succeed by providing essential and relevant information, presented accurately and fairly, from an authoritative and trusted source. The Wall
Institute of Technology & Science [ITS] Page 25 
Street Journal print franchise has more than 600 journalists world-wide, part of the Dow Jones network of nearly 1,900 business and financial news staff. Other publications that are part of The Wall Street Journal franchise, with total circulation of 2.7 million, include The Wall Street Journal Asia, The Wall Street Journal Europe and The Wall Street Journal Online at WSJ.com, the largest paid subscription news site on the Web. In 2006, the Journal was ranked No. 1 in BtoB's Media Power 50 for the seventh consecutive year. 
Velti 
Velti’s market-leading mobile marketing technology platform, coupled with its experience in the mobile advertising industry, enables clients around the world to deliver an extensive range of highly targeted marketing campaigns. With operations in 25 countries, and a mobile marketing joint venture with the Interpublic group, a top global holding group of advertising agencies, Velti has the ability to reach through its platform an estimated 1.4 billion consumers. Velti’s unique Mobile Marketing and Advertising Platform manages the full cycle of planning, execution and monitoring of multiple campaigns across differing mobile formats and channels, offering customers more than 70 mobile marketing and advertising templates, which can be managed from one user interface. 
Virgin 
One of the most respected brands in Britain - is involved in a variety of businesses including airlines, trains, finance, soft drinks, mobile phones, holidays, cars, wines, publishing, fashion and of course Music. What tie all these businesses together are the values of the brand and the vision and ambition of its founder Sir Richard Branson. Virgin Radio went on-air in London at 12.15pm on 30 April 1993 - promising to play classic album tracks and today's best music. It has since been sold to Ginger Media (which was subsequently bought by SMG plc). Virgin also currently broadcasts on DAB across England, Scotland and Wales, on digital TV and cable. 
Print Works 
Print Works a one stop shop for space selling in any of the publications in HT, has remarkably maintained the tradition of ours as the first Indian media company to have organized this expo, much to the chagrin of other media houses. Held for five days in April end-May, it fetched huge ad
Institute of Technology & Science [ITS] Page 26 
revenues to the company. The novel concept, undoubtedly, set our company in the league of top notch organisations which are always in the lookout of avenues to widen their clientele. Moreover, it took place barely a few months after the media marketing departments of Hindustan Times, Hindustan and Mint were integrated. It won’t be wrong to say that Print Works reaped the harvest, seeds of which were sown during this integration. To woo the advertisers, a mega prize of Volvo S80 will also be given after a lucky draw to be taken place in April 2009. 
HT Media Limited is a mammoth player in the print media in India. The extent of its presence is undisputed in that it is the top leader in the English newspaper market in North India and occupies second place in the Hindi newspaper market in North India and East India. The group now intends to further consolidate its already established position as a vibrant and modern media powerhouse. 
CHAPTER-5 
SALES AND DISTRIBUTION 
A sale is a transaction, dealing, trade or what? Sale can have different meanings but what is the most important thing in it, is to understand the importance of it. Without sale no revenue can be generated but just earning revenue is not to sale, it is the right type selling to the right customer with the right attitude. Customer relationship is most important, maintaining the brand image is also important. Delivering on the brand promises becomes a moment of truth in any customer relationship. 
This moment of truth can be either positive or with negative impact on the customer’s perception about your brand. There might be great marketing communication and a highly superior product, but the buying experience always stands between the seller and the customer. If the customer has a negative impact about the product then it is a direct deterioration of the brand equity. Hence, sales and distribution is a vital activity. Sales hence comprises of the outcome of what all which was done to manufacture that product. Success of selling department is the success of the company. 
MINT is the product where the maximum demand would be in the early morning. It is highly perishable product. The product should reach the customer in due time otherwise the importance is lost. Hence time management is something very vital for the sales and distribution people. Hence I can mainly divide the supply of the newspaper in two main categories: 
 PRE-PRESS ACTIVITY 
 POST-PRESS ACTIVITY 
PRE-PRESS ACTIVITY
Institute of Technology & Science [ITS] Page 27 
It involves all the editorial departments work where they have to collect the news and it has to be given to the production department in a prescribed limit. This time limit is said as the cut off time or releasing time. 
POST-PRESS ACTIVITY 
It is the distribution. MINT has divided Gujarat in two main sections, i.e. Ahmadabad and upcountry market. This upcountry market has about 7 centres. 
MINT gets involved in many kinds of sale activity. They are: 
Subscription Sale 
A one year subscription by paying fixed amount is sale by subscription 
Cash Sales 
Customers when paying the amount to purchase a newspaper directly to the book stall in cash then the sale is said to be a cash sales. 
Line Sales 
Line sale is the in which it is post paid billing. When the customer gets the MINT copy through the vendor and pays in the end of month, it is line sale 
Institutional Sales 
Few corporate, hotels and colleges take copy in bulk, which is said to be as institutional sale. 
MINT has the responsibility till the delivery at their doorstep and further distribution is on the 
Company or the institution concerned 
Corporate Sales 
In corporate sales, executives have to do cold calling or they have to take appointment from the concerned person and then after meet, executive must convince the client. If it is big corporate and staff are such that, they read financial daily at their home, then for bulk subscription they have to try.
Institute of Technology & Science [ITS] Page 28 
DISTRIBUTION CHANNEL 
Distribution is exactly for maintaining the brand equity in the market. The promises which were made to the customers can be fulfilled by the proper channel and the right time delivery of the newspaper. 
How mint reaches to 
Customers? 
Raw Material 
Printing Press 
Delhi 
Agent in each 
City 
Vendors 
Bookstalls 
Hawkers 
Hawkers 
Readers
Institute of Technology & Science [ITS] Page 29 
CHAPTER - 6 
PRICING CHART OF MINT WITH OTHER 
FINANCIAL NEWSPAPER 
WEEKDAYS MON TUES WED THU FRI SAT SUN MINT Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 10.00 -------- ECONOMIC TIMES Rs. 3.00 Rs. 3.00 Rs. 3.00 Rs. 3.00 Rs. 3.00 Rs. 3.00 Rs. 10.00 BUSINESS STANDARD Rs. 3.50 Rs. 3.50 Rs. 3.50 Rs. 3.50 Rs. 3.50 Rs. 8.00 -------- BUSINESS LINE Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 3.00 FINANCIAL EXPRESS Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 6.00 Rs. 8.00 
The annual cover Price of MINT is Rs. 1564. It provide subscription scheme at Rs 699/- for 12 months from Monday to Friday & in Rs 899/- Monday to Saturday. 
EFFECT ON VENDORS Businesses benefit because they are assured a predictable and constant revenue stream from subscribed individuals for the duration of the subscriber's agreement. Not only does this greatly reduce uncertainty and the riskiness of the enterprise, but it often provides payment in advance (as with magazines, Newspapers), while allowing customers to become greatly attached to using the service and, therefore, more likely to extend by signing an agreement for the next period close to when the current agreement expires.
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EFEECTS ON READERS Consumers may find subscriptions convenient if they believe that they will buy a product on a regular basis and that they might save money. For repeated delivery of the product or service, the customer also saves time. Subscription pricing can make it easier to pay for expensive items, since it can often be paid for over a period of time and thus can make the product seem more affordable. On the other hand, most newspaper and magazine-type subscriptions are paid up front, and this might actually prevent some customers from signing up.
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CHAPTER-7 
SWOT ANALYSIS 
STRENGTH  Wide coverage especially in Northern India.  Part of a huge media conglomerate means excellent reach.  Has a good pool of supplements covering education, entertainment, Sunday lifestyle magazine.  Separate Money & Market section with 4 pages.  Exclusive partnership with The Wall Street Journal.  Over view of the whole week is given in weekend.  Provide general awareness in terms of investment. WEAKNESS 
 Lack of brand awareness. 
 Cover only large and mid cap entities.  Limited pan-India presence and penetration as compared to market leaders.  Tough competition means market share is not growing. 
OPPORTUNITY  Being part of a large conglomerate means they have resources to expand in other parts of the country.  Can use its strong network of supplements to build on its readership base.  . Maximize involvement of people through online interaction and tie-ups with institutions and companies. 
 Can give an extra page on DELHI related news 
 Can introduce a new segment on Sunday 
 Potential Market Availability 
 Can have tie-ups with renowned brands for ads. 
THREAT  On line news medium means reduced circulation.  Increased competition from other business dailies. 
 Toughest competition from The Economic Times.
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CHAPTER- 8 
RESEARCH METHODOLOGY
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RESEARCH 
The basic types of research are as follows; 
A. Descriptive v/s Analytical 
Descriptive research includes surveys and fact-finding enquiries of different kinds. In analytical research, the researcher has to use facts or information already available, and analyze that to make a critical evaluation of the material. 
B. Applied v/s Fundamental 
Applied research aims at finding a solution or an immediate problem facing a society or an industrial/business organization. While, fundamental research is mainly concerned with generalizations and with the formulation of a theory. 
C. Quantitative v/s Qualitative 
Quantitative research is based on the measurement of quantity or amount. It is applicable to phenomena that can be expressed in terms of quantity. On the other hand, Qualitative research is concerned with qualitative phenomenon relating to or involving quality or kind. 
D. Conceptual vs. Empirical 
Conceptual research is that related to some abstract ideas or theory. It is generally used by philosophers and thinkers to develop new concepts or to reinterpret existing ones. Empirical research relies on experience or observation alone, often without due regard for system and theory. 
Research design is only the frame work. It is like a blue print that of a house designed by an architect. Out of all the above research design. In research “Descriptive Research” is considered as, it only includes survey of people & by such research we know about the feedback and response of the customers. This method of research will help to know about the perception of customers of MINT
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with reference to their newspaper. As it is a print media so its customers dealing and customer’s satisfaction can be well understood by this research. SAMPLING DESIGN 
It is impossible to do the research with the whole universe. As we know that it is not feasible to go for population survey because of the numerous customers and their scattered location (H.T.MEDIA is widely spread in different parts of India) so for this purpose sample size has to be determined well in advance and selection of sample also must be scientific so that it represents the whole universe. 
 Target the population 
Target population for my research is corporate customers of business newspaper. 
 Sampling Frame 
150 companies in sec-62, 63, 61, 58 etc of Noida are visited. For the research the list of companies can obtained from official website of NDA (Noida Development Authority) and areas given by my Team Leader Mr. Gaurav Shahi. 
 Sampling Techniques 
A structured questionnaire was design for executing the sampling process. 
 Sample Size 
For this research the sample size was 51 because it is tough to take response from corporate customers during office hour. 
 Executing of sampling process 
For this process the response was taken by respondent on a structured questionnaire. 
 Validate the sample 
For the validation of data the SPSS 20 was used and apply necessary test 
DATA COLLECTION 
PRIMARY DATA 
It has been collected by a structured questionnaire by visiting the corporate offices of NOIDA. 
SECONDARY DATA 
It was collected through different websites, company brochures and manual of the company.
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RESEARCH INSTRUMENT 
A structured questionnaire has been prepared for conducting research. It has been kept in a proper framework to make it clear to the questionnaires. The questionnaires comprises of both open ended and close ended questions. A simple questionnaire has been attached in the report 
RESEARCH TOOL 
Many statistical tools 
 Kmo & Bartlett’s test 
 Median 
 Mode 
 Factor analysis and other spss tools 
Other diagrammatic and pictorial representation was applied in this research in order to drive conclusion. 
RESEARCH PLAN 
 To visit the Corporate offices at the areas allotted 
 Ask them “are they aware of mint newspaper” and if they are aware then whether they purchase it or not. 
 Next is to find out whether customer would want to get involved in reading business newspaper in future if they are not aware yet. 
 Then explain them about the product and make them aware about the brand and its products.  And finally convince them to get into a contract with Ht mint for reading purpose or purchased it.
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CHAPTER-9 
DATA ANALYSIS AND INTERPRETATION
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1. 
INTERPRETATION 
47.06% Respondent are above 30 year. 17.65% respondent are between 20 to 25 years. 
35.29% respondent are between 25 to 30 years. In my research all the respondents are 
Above 20 year old. It is quiet clear that in my primary reserch respondent were comprasing of all ages 
and they are also from differnt areas. 
respondent age 
Percent 
Valid 
20 to 25 
17.6 
25 to 30 
35.3 
30 above 
47.1 
Total 
100.0
Institute of Technology & Science [ITS] Page 38 
2. EDUCATIONAL QUALIFICATION: 
INTERPRETATION 
In this research 56.86% respondent are post graduates with different streams. 19.61% are professionals like C.A, C.S etc. Another 19.61% in green colour are graduates and rest 3.92% are diploma holders. In this research the respondents are from different educational background. 
educational qualification Percent Valid Diploma 3.9 Graduate 19.6 post graduate 56.9 professional qualification 19.6 Total 100.0
Institute of Technology & Science [ITS] Page 39 
3. 
do you ever subscribe mint Percent Valid Yes 23.5 No 76.5 Total 100.0 
INTERPRETATION 
The above graph shows about the status of subscriber of MINT business daily. 23.53% respondents are those respondents who are the subscriber of MINT. Rest of 76.47% are never ever subscribed mint. This data shows that the brand availability of mint in market is very low. Another reason is competition with Economic Times. The market share of Economic times is more than 50%.
Institute of Technology & Science [ITS] Page 40 
4. 
INTERPRETATION 
The above graph shows that 54.9% people read MINT but in other hand 45.1% people does not read Mint. It means previously the promotion campaign and number of reader are high but in current the no of readers are decreasing. 
do you ever read mint Percent Valid Yes 54.9 No 45.1 Total 100.0
Institute of Technology & Science [ITS] Page 41 
5. 
INTERPRETATION 
37.3% people read TOI+ET along with some other newspaper. 15.7% people read HT+MINT+HH. 
This graph represents that which newspaper they read. Different customers like to read different newspapers along with other Hindi or business daily newspaper. That is why some combinations of different newspapers was made which are mostly preferred to read by corporate customers. 
which news paper do you read Percent Valid TOI ET & other 37.3 HT MINT HH 15.7 BL HINDU 7.8 ET TOI DJ 3.9 HT HH 5.9 BS & other 9.8 ht et &other 3.9 HT TOI & OTHER 7.8 OTHERS 7.8 Total 100.0
Institute of Technology & Science [ITS] Page 42 
6. Kindly rank the following newspaper where 1 means most 
preferred & 5 stands for least preferred. 
Newspaper 
Rank 1 
Rank 2 
Rank 3 
Rank 4 
Economic times 70.6 
11.8 
5.9 
9.8 
Business standard 
9.8 41.2 
19.6 
7.8 
Business line 
13.7 33.3 47.1 
15.7 
Mint 
5.9 
11.8 
27.5 54.9 
Others 
----- 
2.0 
----- 
11.8 
Total 
100.0 
100.0 
100.0 
100.0 
INTERPRETATION: 
It was found in the survey that the economic times is most preferred newspaper and occupy the position of no.1 among all business newspapers. 2nd most preferred newspaper is business standard. For different people different newspaper was most preferred like for 13.7% of my sample size prefer business line over others. The Economic Times has the more than 50% market share in business newspaper segment. 
Due to its wide availability it is most preferred business newspaper in Noida region.
Institute of Technology & Science [ITS] Page 43 
GRAPH OF QUES. 6 
RANK.1 
RANK.2
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RANK.3 
RANK.4
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7. When you think about business newspaper which newspaper comes to 
your mind? 
Newspapers 
1st of mind recall 
2nd of mind recall 
3rd of mind recall 
economic times 62.7 
15.7 
15.7 
business standard 
7.8 
25.5 31.4 
business line 
15.7 37.3 
15.7 
Mint 
2.0 
5.9 
15.7 
financial express 
2.0 
9.8 
19.6 
Others 
9.8 
5.9 
2.0 
Total 
100.0 
100.0 
100.0 
INTERPRETATION: 
This data talks about that brand recall and recognition of different business newspaper. The Economic times has highest brand recall in business newspaper segment. It means the brand awareness of economic times is very high. People recall business newspaper as Economic times. When they think about business related newspaper the very first thing appears in their mind is Economic times. Then the second thought is about newspaper like Business standard or Business Line. When any customer wants to subscribe business newspaper then the very first newspaper they thought was Economic times. 62.7% respondent thought when they thought about business news the first newspaper comes to their mind was Economic Times. Though trough our effort it has been improved sustainably whose effect can be visualised in the coming years.
Institute of Technology & Science [ITS] Page 46 
GRAPHS OF QUES.7 
1ST OF MIND RECALL 
2ND OF MIND RECALL
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3rd of mind recall.
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8. Kindly rank the following attributes in the order of preference for 
your most preferred business newspaper: 
ATTRIBUTES 
Rank 1 
Rank 2 
Rank 3 
Rank 4 
Rank 5 
Rank 6 
Rank 7 
Rank 8 
Rank 9 
Price. 
19.6 
19.6 
5.9 
9.8 
17.6 
5.9 
5.9 
5.9 
3.9 
Business article & analysis. 47.1 
13.7 17.6 
7.8 
3.9 
3.9 
2.0 
2.0 
3.9 
User friendly size. 
3.9 
7.8 
3.9 23.5 19.6 
3.9 
15.7 
15.7 
13.7 
Exclusive content of THE WALL STREET JOURNAL. 
7.8 
5.9 
5.9 
7.8 
9.8 
17.6 
19.6 
19.6 
17.6 
SUPPLEMENTS. 
--- 
3.9 
15.7 
15.7 
7.8 21.6 
9.8 
9.8 
11.8 
LANGUAGE. 
5.9 
5.9 
9.8 
9.8 
11.8 
13.7 
9.8 
9.8 
7.8 
LOCAL NEWS COVERAGE. 
2.0 
11.8 
13.7 
7.8 
7.8 
17.6 21.6 21.6 
7.8 
STOCK MARKET REPORTS. 
11.8 25.5 
15.7 
7.8 
11.8 
7.8 
3.9 
3.9 
5.9 
SPORTS NEWS COVERAGE. 
2.0 
5.9 
11.8 
9.8 
9.8 
7.8 
11.8 
11.8 27.5 
Total 
100.0 
100.0 
100.0 
100.0 
100.0 
100.0 
100.0 
100.0 
100.0 
INTERPRETATION: 
This data talks about the preference of different peoples to buy a business newspaper.47.1% people preferred business article & analysis before buying a business newspaper. This data helps company to know about the preference of customer so that they can focus on those attribute in which they are lacking and trying to improve those attributes so they get competitive advantage over their competitors. Different peoples have different attributes as their preference this data clearly shows that some like business article and analysis as their first preference some thought that price is most preferred attribute for buying a business newspaper.
Institute of Technology & Science [ITS] Page 49 
Graphs of Ques.8 
Rank 1 
Rank 2
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Rank 3 
Rank 4
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Rank 5. 
Rank 6 
.
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Rank 7 
Rank 8.
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Rank 9.
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9. 
INTERPRETATION 
35.3% people read MINT because they like the paper size of mint. 21.6% people read MINT because mint is available. The size of Mint is Berliner that is why the size of Mint is user friendly. People like mint because of its size. 
what inspire you most about mint Percent Valid Price 3.9 content material 19.6 paper size 35.3 Availability 21.6 Supplements 2.0 regular columns 2.0 Other 15.7 Total 100.0
Institute of Technology & Science [ITS] Page 55 
10. 
INTERPRETATION 
The above graph shows that how many respondents like to recommend to Mint to their colleague. 
60.8% respondents says that they does not recommend MINT to their colleagues. But only 39.2% respondents says that they recommend MINT to their colleague. 
It means there was some problem related product that is why 60.8% people doesn’t like to recommend mint to their colleagues or friends. 
Would you like to recommend your colleague to buy mint? Percent Valid Yes 39.2 No 60.8 Total 100.0
Institute of Technology & Science [ITS] Page 56 
11. 
INTERPRETATION 
This graph says that 76.5% corporate respondents do not give us the permission for canopy promotion in their office premises. Only 23.5% people gave us the permission for canopy promotion. We did canopy promotion only in NTPC Township Noida sec-33 during the period of S.I.P. will you interested in canopy promotion in your office premises Percent Valid Yes 23.5 No 76.5 Total 100.0
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12. 
INTERPRETATION 
This data is about the query of people related to MINT newspaper. 41.2% people have query about the pricing issues of MINT. 21.6% people have no queries about MINT.17.6 % people have other query like promotional activity, language & other local news coverage. 7.8% people says that they have problem in distribution network. Some people have query related to combo pack, more content, data analysis etc. 
kindly enlist your query Percent Valid PRICING ISSUE 41.2 DISTRIBUTION NETWORK 7.8 CONTENT 5.9 DATA&VALUES 3.9 OTHERS 17.6 NO QUERY 21.6 combo pack 2.0 Total 100.0
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23. 
INTERPRETATION 
In the above graph the data shows on the topic of liking the content of MINT 27.5% says that they are neither agree nor disagree. It might be because these are the customers who don’t ever read MINT. 25.5% people says that they doesn’t like the content of mint. According to 21.5% people they are agree on the liking of content of MINT. It means that lots of customer doesn’t have the idea about the content in MINT. 
SATISFACTION LAVEL / i like the content of mint Percent Valid strongly disagree 5.9 Disagree 25.5 neither agree nor disagree 27.5 Agree 21.6 strongly agree 19.6 Total 100.0
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24. 
INTERPRETATION 
According to 49.5% people they read business newspaper because they want to know about the stock market. Another 29.4% are strongly agree that they read business newspaper because of stock market. A huge no of reader read business newspaper because of stock market news and to get an idea about stock market 
i read business newspaper to know about the stock market Percent Valid strongly disagree 2.0 Disagree 3.9 neither agree nor disagree 15.7 Agree 49.0 strongly agree 29.4 Total 100.0
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25. 
INTERPRETATION 
39.2% are agreeing that they like to read about international business news. Another 43.1% are strongly agreed that they like international business news. It means behind the success of Mint the international business news by THE WALL STREET JOURNAL plays a vital role. More & more people like to read international news. 
i like to read about international business news Percent Valid strongly disagree 2.0 Disagree 5.9 neither agree nor disagree 9.8 Agree 39.2 strongly agree 43.1 Total 100.0
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26. 
INTERPRETATION 
43.1% people are strongly agreed that they read business newspaper because they want to know about investment policy. Another 39.2% are agreeing that they like to read about investment policies. It means business newspaper is an important source to gather information about investment policies so the people will get more return after investing. 
I read business newspaper to know about the investment policy Percent Valid strongly disagree 3.9 Disagree 2.0 neither agree nor disagree 11.8 Agree 39.2 strongly agree 43.1 Total 100.0
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27. 
INTERPRETATION 
88.3% people are agree or strongly agree that they read business newspaper because they get detailed information about upcoming brands. It means that people like to read about new products & brands so that they have an idea about upcoming products in future. 
i read business newspaper because i get detailed information about upcoming brands Percent Valid strongly disagree 2.0 neither agree nor disagree 9.8 Agree 47.1 strongly agree 41.2 Total 100.0
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28. 
INTERPRETATION 
According to above graph I can say that people get detailed information about industries and their current trend because 82.4% people says that they get detailed information about industries and their current trend. They like to read this section of business newspaper. 
i get detailed information about different industries & their current trend. Percent Valid Disagree 3.9 neither agree nor disagree 13.7 Agree 35.3 strongly agree 47.1 Total 100.0
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29. 
INTERPRETATION 
82.4% people are Agree and Strongly Agree that from business newspaper they get to know about the economic policies and their analysis by different government bodies. Economic policies and their analysis are the most important part of a newspaper. 
i get to know about the economic policies & their analysis. Percent Valid Disagree 2.0 neither agree nor disagree 15.7 Agree 37.3 strongly agree 45.1 Total 100.0
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30. 
INTERPRETATION 
People have lots of interest in reading about corporate strategies. Another reason is that all my respondents are corporate peoples.80.4% love to read about corporate strategies. They get an idea about different companies ‘strategies and adopt new things in their corporate houses if necessary. 
I love to read about corporate strategies. Percent Valid strongly disagree 2.0 Disagree 2.0 neither agree nor disagree 15.7 Agree 39.2 strongly agree 41.2 Total 100.0
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31. 
INTERPRETATION 
29.4% & 23.5% people are simultaneously agree and strongly agree that the size of mint is user friendly. But another 35.3% people don’t have an idea about the size of MINT so they can not respond in that. 
The size of mint is user friendly. Percent Valid strongly disagree 3.9 Disagree 7.8 neither agree nor disagree 35.3 Agree 29.4 strongly agree 23.5 Total 100.0
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32. 
INTERPRETATION 
Only 47% thought that the colour of mind is different from other business newspaper but 39.22% people are neither agree nor disagree that the colour of mint is different from other business newspapers. The colour of MINT is totally different from other business daily. The people who don’t have idea about colour of mint they don’t even seen mint newspaper. 
the colour of mint is different from other business newspaper Percent Valid strongly disagree 3.9 Disagree 9.8 neither agree nor disagree 39.2 Agree 23.5 strongly agree 23.5 Total 100.0
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33. 
INTERPRETATION 
64.7% of total respondent are eagerly wait for the supplement that comes with daily business newspaper. They always buy a business newspaper which supplements they prefer to read. They wait for the supplements on desired day and starting looking at supplements first before reading main newspaper. I eagerly wait for the supplements of business news paper Percent Valid strongly disagree 2.0 Disagree 13.7 neither agree nor disagree 19.6 Agree 47.1 strongly agree 17.6 Total 100.0
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34. 
INTERPRETATION 
66.9% people thought that they like the editorial section of MINT. The editorial section of MINT is good and people likes to read the editorial section of MINT. 
i like the editorial section of mint Percent Valid strongly disagree 3.9 Disagree 15.7 neither agree nor disagree 23.5 Agree 29.4 strongly agree 27.5 Total 100.0
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35. 
INTERPRETATION 
84.3% people are agree and strongly agree that they like to read the regular column of MINT. 
This result shows that the regular column of MINT is good and peoples like to read the regular column of MINT. 
i like to read the regular column of newspaper. Percent Valid strongly disagree 2.0 neither agree nor disagree 13.7 Agree 51.0 strongly agree 33.3 Total 100.0
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36. 
INTERPRETATION 
62.3% says that they enjoy getting yearly subscription at economical price. It means when they going to take any annual subscription of business daily they look for the price. If the price is low then there might be chances that they can switch from current newspaper to another newspaper. 
i can enjoy getting yearly subscription at economical price Percent Valid strongly disagree 2.0 Disagree 7.8 neither agree nor disagree 27.5 Agree 39.2 strongly agree 23.5 Total 100.0
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37. 
INTERPRETATION 
62.8% people like free gifts with annual subscription. That’s the reason why some companies can offer free gifts along with annual subscription e.g. We also offer TIE to the employees of NTPC in Noida sec-33(only for NTPC employee) along with the annual subscription of Rs. 699 & 899. 
I enjoy getting free gifts along with annual subscription. Percent Valid strongly disagree 7.8 Disagree 5.9 neither agree nor disagree 23.5 Agree 37.3 strongly agree 25.5 Total 100.0
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- 
38. 
INTERPRETATION 
55% people like tour & travel supplement on weekends. It means people want something 
refreshing at the end of week. That is why MINT has a supplement of Mint (LOUNGE). 
23.5% people are not agree neither disagree on the supplements 
at week end. 
i like tour & travel supplements on weekend Percent Valid strongly disagree 9.8 Disagree 11.8 neither agree nor disagree 23.5 Agree 31.4 strongly agree 23.5 Total 100.0
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39. 
INTERPRETATION 
75.5% people are like to read about the special editorial by critics on different social & political issues. It means if a newspaper have social and political news then people prefer to read that business newspaper. 
i like to read special editorial by critics on different social & political issues. Percent Valid strongly disagree 2.0 Disagree 9.8 neither agree nor disagree 11.8 Agree 49.0 strongly agree 27.5 Total 100.0
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40. 
my paper gives me value for money. Percent Valid strongly disagree 3.9 Disagree 2.0 neither agree nor disagree 13.7 Agree 23.5 strongly agree 56.9 Total 100.0 
INTERPRETATION 
56.9% are strongly agree that their newspaper gives value for money. Another 23.5% are agree that 
their newspaper gave value for money.13.7% are not cleared that their newspaper gave value for money or not. It means most of the customers are happy with their current newspaper which they subscribed.
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FACTOR ANALYSIS 
Factors influence buying behaviour of customer: 
1. 
INTERPRETATION: 
The kmo & Bartlett’s test shows that the data used in the research is relevant or not. If the kaiser- Meyer-Olkin Measure of Sampling Adequacy result is less than .5 than the data is not reliable and adequate. But in this research the result is .742 which is near to 1 it means the data in the process gave accurate and reliable result about the factors that influence the buying behaviour of customer. 
KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .742 Bartlett's Test of Sphericity Approx. Chi-Square 256.042 df 105 Sig. .000 
2. 
INTERPRETATION: 
The result in communalities interprets the reliability of data and the adequacy of the data. In maximum question the communalities result is more than .6 which means the data used in questionnaire is reliable and adequate and should used for the further purpose about buying behavior of customer for newspaper. 
Communalities Initial Extraction i read business newspaper to know about the stock market 1.000 .649 i like to read about international business news 1.000 .698 i read business newspaper to know about the investment policy 1.000 .805 i read business newspaper because i get detailed information about upcoming brands 1.000 .655 i get detailed information about different industries & their current trend. 1.000 .686
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1. 
3. 
INTERPRETATION: 
This table shows that 61% of the buying behaviour is explained by the factors extracted. Show the data was used for the development and increase of sales in the market by concluding the factors which influence the buying behaviour. i get to know about the economic policies & their analysis. 1.000 .788 i love to read about corporate strategies. 1.000 .698 i eagerly wait for the supplements of business news paper 1.000 .592 i like the editorial section of mint 1.000 .592 i like to read the regular column of newspaper. 1.000 .517 i can enjoy getting yearly subscription at economical price 1.000 .359 i enjoy getting free gifts along with annual subscription. 1.000 .744 i like tour & travel supplements on weekend 1.000 .445 i like to read special editorial by critics on different social & political issues. 1.000 .560 my paper gives me value for money. 1.000 .468 Extraction Method: Principal Component Analysis. Total Variance Explained Component Initial Eigen values Extraction Sums of Squared Loadings Rotation Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % Total % of Variance Cumulative % 1 4.687 31.244 31.244 4.687 31.244 31.244 2.878 19.185 19.185 2 1.882 12.547 43.791 1.882 12.547 43.791 2.509 16.730 35.915 3 1.610 10.734 54.525 1.610 10.734 54.525 2.169 14.462 50.377 4 1.079 7.195 61.719 1.079 7.195 61.719 1.701 11.342 61.719 5 1.006 6.708 68.427 6 .850 5.667 74.094 7 .757 5.045 79.139 8 .675 4.502 83.641 9 .505 3.369 87.010 10 .445 2.967 89.976 11 .415 2.765 92.741 12 .370 2.465 95.206 13 .295 1.969 97.176 14 .231 1.541 98.717 15 .192 1.283 100.000 Extraction Method: Principal Component Analysis.
Institute of Technology & Science [ITS] Page 78 
3. 
INTERPRETATION:- 
COMPONENTS 
1. Specialty 
2. Financial information 
3. Corporate news 
4. Policies information 
.845 
.827 
.819 
.820 
.721 
.765 
.689 
.626 
.730 
.528 
.547 
The Rotated Component Matrix shows the factor loadings for each variable. The 1st variable having good loading was called as speciality of newspaper. Speciality includes the special benefits of different newspaper e.g. annual subscription, supplement and economical price these things are different in different newspapers. 2nd component is about the financial information like the investment policies, stock market and business news of the newspaper. 3rd component is about the news of corporate companies and their strategies. 4th component is about the policy information about economy and analysis of them. 
Rotated Component Matrixa Component 1 2 3 4 i enjoy getting free gifts along with annual subscription. .845 i eagerly wait for the supplements of business news paper .721 i like to read special editorial by critics on different social & political issues. .626 i can enjoy getting yearly subscription at economical price .547 i read business newspaper to know about the investment policy .827 i like to read about international business news .765 i read business newspaper to know about the stock market .730 i get detailed information about different industries & their current trend. .819 i love to read about corporate strategies. .689 i get to know about the economic policies & their analysis. .820 Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. a. Rotation converged in 7 iterations.
Institute of Technology & Science [ITS] Page 79 
Buying behaviour of customer towards mint 
1. 
INTERPRETATION:- 
The result of kmo & Bartlett’s test is .601 which is not excellent but good. Which means this data is good for conducting the research. The result is near to 1 which proofs that the data used in the process is relevant and adequate. 
2. 
INTERPRETATION:- 
Only one factor was extracted in the above factor analysis. The loading of individual items was satisfactory because all the loadings are more than .5. This factor represents the items which influence the buying behaviour of customer of MINT. 
3. Reliability: 
INTERPRETATION:- 
For the above conducted test the reliability of the test is satisfactory and gave a good result because cronbach’s Alpha is .608 which is near to 1. KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .601 Bartlett's Test of Sphericity Approx. Chi-Square 27.531 Df 6 Sig. .000 Component Matrix Component 1 the size of mint is user friendly. .825 i like the editorial section of mint .716 the colour of mint is different from other business newspaper .622 SATISFACTION LAVEL / i like the content of mint .551 Extraction Method: Principal Component Analysis. a. 1 components extracted. Case Processing Summary N % Cases Valid 51 100.0 Excluded 0 .0 Total 51 100.0 a. List wise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha N of Items .608 4
Institute of Technology & Science [ITS] Page 80 
CHAPTER-10 
CONCLUSION
Institute of Technology & Science [ITS] Page 81 
FINDINGS 
• 70.6% people prefer to read economic times than other business newspaper. 
• 56.86% of the people are satisfied with the current newspaper they read. 
• 35.3% people like MINT because of its paper size. 
• The supplements of MINT are fairly popular amongst the target audience which is good for the brand. 
• 47.1% of the people are more focussed on the information about business article and it is analysed as first attribute while selecting any business newspaper in comparison to price and other attribute. 
• During the research it was observed that News channels and Internet media had adversely affected the reading pattern of the readers up to a considerable extent. 
• 75.5% of the people want sports and political news from the business daily. 
• During the research it was found that most of the people want to change the traditional yellow colour pages of business daily as 47% people agrees that the colour of Mint is different from other newspaper. 
• It was found during research that most of people subscribe newspaper through their Local Vendors, to whom they can trust easily. 
• Large percentage of people were not ready to switch over to other business daily. As 80% people thought that only their newspaper can give them a maximum satisfaction or they like the content of the newspaper they currently subscribe to. 
• Service problem is the main problem with newspaper, because in my survey I personally met so many people who were facing the problem of not getting newspaper regularly.
Institute of Technology & Science [ITS] Page 82 
• The font size of stock market related news is very small which 
creates a negative perception for the readers of MINT. 
• During research, most of the people complained that mint provides improper list of companies from BSE OR NSE. 
 After making sales it was found that company took lots of time to start subscription. It will take almost 1 month to start a copy to the customer after booking date of subscription. 
 People also prefer Economic Times and other business newspapers because the price of Mint is higher than others. 41.2% people have query related to price of MINT. 
 The partnership with The Wall Street Journal for international business is the strongest part of MINT.
Institute of Technology & Science [ITS] Page 83 
CHAPTER-11 
RECOMMANDATIONS
Institute of Technology & Science [ITS] Page 84 
1. The price of MINT is higher than other business daily. So reduce 
some price or offer some gifts for the customers, because the research shows that 47.1% people have query about price as they thought that price of MINT is high as compared to the market leader ‘economic times’. 
2. During the period of research it was found that MINT positioned itself as a casual business newspaper and trying to sale that newspaper in corporate houses whereas most of the corporate prefer reading hardcore business newspaper. So, MINT should try to sell the newspaper to the casual readers like students, management graduates and other professionals who would not prefer to read hardcore business news. 
3. Focus more on the content and articles rather than on the paper & print quality of MINT because many customers have complained about the content of newspaper. Even some vendors also told us to improve the content of MINT. 
4. Number of centers should be increased from where the newspaper is available because availability of MINT on street shops is very less. 
5. The corporate awareness and brand promotion is very low about the MINT because 76.4% people have never subscribed to MINT. So, company should have to focus on it. 
6. Company should grab some creative advertisement for its newspaper so that the customer could easily connect with the brand identity, as 45.1% people have never read MINT. 
7. MINT should clear its perception and USP towards its readers so that the proper positioning of the business newspaper can be done. 
8. Provide small vouchers package at the time of Diwali or any other festivals. 
9. Service check calls at regular intervals. 
10. In order to develop the touch points with its readers and create a brand association, MINT should participate & sponsor corporate events. 
11. Made collaboration with the B-schools and provide daily copies to the students at their door steps.
Institute of Technology & Science [ITS] Page 85 
12. MINT should increase number of supplements on upcoming brands 
and corporate strategies. 
13. Mint Business Daily Newspaper must promote its offering during Business functions, National Conferences, Trade Fair, Business School Events, Induction Program, and MBA coaching centers to achieve the target as early as possible in their life stage. 
14. A section regarding mutual funds must be introduced in The Smart Investor Supplement for readers so that they must have an idea about the Mutual Funds. 
15. Mint Business Daily Newspaper must start the Sunday Edition with a price slightly lower than its competitors.
Institute of Technology & Science [ITS] Page 86 
CHAPTER-12 
LIMITATIONS 
• The analysis is based on the survey of 51 respondents which is very less than its target population. So it can’t give me the accurate information. 
• As far as survey part is concerned, while collecting primary data through questionnaire some respondents were not able to give right answer of some questions. While some have given irrelevant answers. 
• Survey is based on NOIDA region. So different geographical areas were not covered in survey. 
• The project was required complete within a certain time period and this was another constraint for study.
Institute of Technology & Science [ITS] Page 87 
CHAPTER-13 
BIBILIOGRAPHY
Institute of Technology & Science [ITS] Page 88 
REFERENCES:- 
 Publish material of the firm & magazines. 
 Company’s Presentation 
 Project reports 
WEB REFERENCES:- 
 www.livemint.com 
 http://www.htmedia.in/Section.aspx?Page=Page-HTMedia-AboutUs 
 www.tribuneindia.com 
 www.allindianewspaper.com 
 www.economictimes.com 
 http://www.mbaskool.com/brandguide/media-and-entertainment/2307-hindustan- times.html 
 http://www.htmedia.in/Vision.aspx?Page=Page-HTMedia-Vision 
 http://www.htmedia.in/History.aspx?Page=Page-HTMedia-History 
 Info@BestMediaInfo.com 
 http://www.htmedia.in/investorrelations.aspx?Page=Page-HTMedia-Investor
Institute of Technology & Science [ITS] Page 89 
APPENDIX
Institute of Technology & Science [ITS] Page 90

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Project report on HT Media Ltd. (MINT)

  • 1. Institute of Technology & Science [ITS] Page 1 Summer Internship project on “To study the perception of consumer with reference to MINT business daily newspaper” Submitted in partial fulfilment of the requirements for the Two Year Full Time Post Graduate Diploma in Management Under the Guidance of FACULTY MENTOR PROF. VINITA SRIVASTAVA. INDUSTRY MENTOR MR. SOUMYA BHATTACHARYA Sr. Sales Manager. Institute of Technology & Science, Mohan Nagar, Ghaziabad (U.P.) BY: NAME: PRAKASH KUMAR ENROLLMENT NO: 2013091 COURSE: PGDM (13-15)
  • 2. Institute of Technology & Science [ITS] Page 2 CERTIFICATE OF ORIGINALITY I hereby declare that this Summer Internship Project is my own work and that, to the best of my knowledge and belief, it reproduces no material previously published or written that has been accepted for the award of any other degree of diploma, except where due acknowledgement has been made in the text. Signature:- Student’s Name : - Prakash Kumar Enrolment No: - 2013091 Batch : - PGDM (2013-2015) Date: -
  • 3. Institute of Technology & Science [ITS] Page 3 Date: …………. TO WHOMSOEVER IT MAY CONCERN This is to certify that Mr. /Ms Prakash Kumar of Institute of Technology & Science, Mohan Nagar Ghaziabad PGDM Batch 2013-15 has successfully completed his/ her summer internship under the guidance of Mr./ Ms Soumya Bhattacharya for a duration of 8 weeks, from 26 April 2014 to 25 June 2014. During his/her tenure with us, we found him/her ……………………….. We wish him/ her all the very best for future endeavours. Signature Name Designation Organization seal
  • 4. Institute of Technology & Science [ITS] Page 4 CERTIFICATE This is to certify that Mr. / Ms. Prakash Kumar PGDM (2013-15 Batch) a student of Institute of Technology & Science, Mohan Nagar Ghaziabad has undertaken the project on “To study the perception of consumer with reference to MINT business daily newspaper”. The survey, data collection, & analysis work for preparing the project has been carried out by the student in partial fulfilment of the requirements for the award of PGDM, under my guidance and supervision. I am satisfied with the work of Mr. Prakash Kumar Date: Faculty Mentor (VINITA SRIVASTAVA)
  • 5. Institute of Technology & Science [ITS] Page 5 ACKNOWLEDGEMENT This project has been a great learning experience for me & I would like to express my sincere gratitude to all the people who guide me through the project and without the valuable guidance and suggestions of these people this project would not have been completely successful. I owe enormous intellectual debt towards my Industry Mentor Mr Soumya Bhattacharya, Senior Sales Manager, HT Media Lt., & Faculty Mentor Prof.Vinita Srivastava, Asst. Professor. ITS, Ghaziabad, for their continuous support & cooperation throughout my project without which the present work would not have been possible. I also want to give special thanks to My Team Leader Mr Gaurav Shahi, HT Media Ltd. for their continuous guidance, support & cooperation during the whole tenure. I would like to thank all the respondents whom I interacted during my project & all the retailers for their cooperation without this I may not able to complete it successfully. Prakash Kumar PGDM (2013-2015) Roll No. 2013149 ITS, Ghaziabad
  • 6. Institute of Technology & Science [ITS] Page 6 OBJECTIVES OF THE STUDY 1. To study brand awareness of MINT and its supplement and acknowledge corporate customer about business news paper and their benefits. 2. To know about perception of consumer towards business news paper they subscribe to.
  • 7. Institute of Technology & Science [ITS] Page 7 EXECUTIVE SUMMARY In the most matured economies the print media faces stiff competition and a shrinking share of advertising pie, in India it continued to dominate media budgets. Yet during the year in review the, there was tremendous pressure on advertising budgeted and this impacted company’s revenues. Mint is India's second largest business newspaper published by HT Media Ltd, the Delhi-based media group which also publishes the Hindustan Times. It mostly targets readers who are business executives and policy makers. It is India's first newspaper to be published in the Berliner format. Mint exclusively carries "Wall Street Journal" branded editorial content in its pages by virtue of the content sharing partnership between HT Media and Wall Street Journal. My project title was to identify the customer perception of ‘Mint’ a business newspaper from HT Media with special reference to Noida region. Objective of the project was to identify the brand awareness & perception for Mint and also the availability for the Mint newspaper. It also involves the work to find out some measures for enhancing the corporate reach of the newspaper. There were other newspapers in the market like The Economic Times, Business Line, The Financial Express and Business Standard which were different from Mint because all these were hardcore financial newspapers but Mint gives casual business reading to the readers. For the study I visited 250 companies in various location of Noida like Sec. 62, 63, 64 Sec. 18, and Sec. 58 etc. I also sample the Mint during the period of visits to corporate houses. In training I was also assigned to generate the sales of mint. This was done through cold calling in the corporate offices and to working professionals. For this purpose I did sales presentation, follow ups, etc. At the end of the training I contributed with 7 mint newspaper subscription to the company. Without collecting data and its analysis any project is incomplete, thus I surveyed 51 people by way of a structured questionnaire. Analysis part has been done through putting this data into statistical software i.e. SPSS 20.
  • 8. Institute of Technology & Science [ITS] Page 8 LIST OF CONTENT
  • 9. Institute of Technology & Science [ITS] Page 9 LIST OF CONTENT S. NO. TOPIC PAGE NO. 1. INTRODUCTION 1.1 HISTORY OF COMAPNY 11-13 1.2 DETAIL OF COMPANY 13-14 1.3 CHAIRPERSON 15 2. VISION & MISSION 16 3. PRODUCT PROFILE 17-23 4. PARTNERS 24-26 5. SALES & DISTRIBUTION 5.1 SALES 26-27 5.2 DISTRIBUTION CHANNEL 28 5.3 PRICING CHART 29-30 6. SWOT ANALYSIS 31 7. RESEARCH METHODOLOGY 32-35 8. DATA ANALYSIS & INTERPRETATION 36-79 9. CONCLUSION 80 10. RECOMMADATION 83 11. LIMITATIONS 86 12. BIBILOGRAPHY 88 13. QUESTIONNAIRE 89
  • 10. Institute of Technology & Science [ITS] Page 10 CHAPTER-1 INTRODUCTION
  • 11. Institute of Technology & Science [ITS] Page 11 HT MEDIA LIMITED 1.1 History- Hindustan Times was inaugurated by Mahatma Gandhi in 1924. Since then, the newspaper has established its presence as a newspaper with editorial excellence and integrity. One of India's leading and most respected English dailies, HT have always prided itself in spotting emerging trends and reflecting the same through its unmatched editorial prowess. Today, Hindustan Times-Delhi edition has the unique distinction of being the largest selling single edition English newspaper in India. QUICK OVERVIEW OF HISTORY The Hindustan Times was the brainchild of the Akalis who felt that a newspaper in English would enable them to reach an audience other than the Punjabi-reading one. This was in the year 1922. From the outset the newspaper was set up to oppose the British. The Hindustan Times finally came into being on September 1924 and was inaugurated by Mahatma Gandhi. The newspaper was to become a premier nationalist newspaper of the capital in the turbulent years preceding independence. From a humble beginning in a three-storey building, the company has expanded its operations from print to other media channels like radio, internet, events and marketing, and strategic partnerships, as part of its endeavour to establish itself as a giant media conglomerate in the present times. September 26, 1924 This date marked the august beginnings of Hindustan Times with Mahatma Gandhi, the Father of the Nation inaugurating the newspaper. 1927 Hindustan Times was reborn as Hindustan Times Ltd., a limited liability company. 1936 The Hindi daily Hindustan was launched, which remains the dominant newspaper in the Core Hindi belt of northern India. 1937 Devdas Gandhi was appointed the Managing Editor of the newspaper and remained the managing editor till his death in 1957.
  • 12. Institute of Technology & Science [ITS] Page 12 1942 The Hindustan Times was one of the few newspapers that stopped publishing the newspaper for four and a half months as it refused to accept the British imposition of censorship on all newspapers. 1947 The year India gained its freedom was also the year Hindustan Times attained the status of being the dominant newspaper in Delhi. 1957 The newspaper circulation grew from 58,693 copies to 144,287 in 1970 after KK Birla took over the mantle from GD Birla. 1960 The Hindi literary magazine Kadambini was launched. 1964 The group started actively targeting the youth of India and launched the Nandan magazine. 1991 At the start of liberalization of India, Hindustan Times moved to becoming an autonomous power centre in a mature democracy. 1999 The Hindustan Times celebrated its platinum anniversary. 2001 With a focus on localization, five new editions for Calcutta, Bhopal, Ranchi, Chandigarh and Jaipur were launched. 2003 The media business of was de-merged and incorporated under HT Media Ltd. 2004 HT Media Ltd was listed as a public company and attracted external funding. 2005 Hindustan Times successfully entered the Mumbai market with a refreshingly new product and content mix. 2006 Fever 104 FM is launched, in technical collaboration with the Virgin Group. Hindustan was relaunched re-establishing the company's prominent presence in the regional news space.
  • 13. Institute of Technology & Science [ITS] Page 13 2007 Mint, the business paper in partnership with The Wall Street Journal was launched in Delhi and Mumbai. In the internet space, Hindustantimes.com was relaunched and Livemint.com was introduced. 2008 Firefly e-Ventures, an HT Media Company launched its first portal for job seekers, Shine.com 1.2 Details of the company HT Media Limited found its beginning in 1924 when its flagship newspaper, Hindustan Times was inaugurated by Mahatma Gandhi. HT Media (BSE, NSE) has today grown to become one of India's largest media companies. Produced by an editorial team known for its quality, innovation and integrity, Hindustan Times (English) and Hindustan (Hindi), have a combined daily circulation of 2.25 million copies and a readership base of 12.4 million readers to their credit. Both dailies enjoy strong brand recognition among readers as well as advertisers. To cater to the large readership base, HT Media Limited operates 19 printing facilities across India with an installed capacity of 1.5 million copies per hour. In addition to Hindustan Times and Hindustan, HT Media Limited also publishes a national business newspaper, Mint. Mint is a one-of-its-kind newspaper in the sense that the company has an exclusive agreement with the Wall Street Journal to publish Journal-branded news and information in India. Mint is today the second-largest business newspaper in India with presence in the key markets of Delhi, Mumbai and Bangalore. HT Media Limited, through its subsidiary HT Music and Entertainment Company Ltd., has made its foray into electronic media. Diversifying its ambit of operations, the company in a consulting partnership with Virgin Radio, has launched the FM radio channel - Fever 104. Currently available in Delhi and Mumbai, Fever 104 has established a strong presence as being one of the most vibrant channels on air. In a short span of two years, the channel's rise has been meteoric considering its position in Delhi as the No. 2 station on the popularity charts. Internet businesses of HT Media Limited, incorporated under Firefly e-ventures, operate leading web portals Hindustantimes.com and livemint.com in the general and business news categories respectively. The company has recently launched Shine.com, a job portal which has received high appreciation from consumers and industry for its innovative design and usability.
  • 14. Institute of Technology & Science [ITS] Page 14 HT Media Limited reported FY 2014 annual revenue of Rs. 23,630 million. FOR the fiscal year ended March 31, 2014, the company reported a 12% increase in revenue to Rs. 5,859 million and a 22% increase EBITDA to 1,175 million from the year-ago quarter. The Board of Directors and Management of HT Media Limited comprises eminent persons from diverse professional fields, who bring with them vast professional experience to the company. A rich mix of veterans in media and top leaders from non-media sectors, from both India and abroad, HT Media Limited Management team reflects the company's desire to be the best by leveraging diverse strengths. The management team comprises people from varied verticals such as media, FMCG, telecom, automobiles, each of whom add fresh perspective to the rich experience of media industry stalwarts. This rich talent pool is ably assisted by our Global Think Tank. Board of Directors:-  Chairperson - Shobhna Bhartiya  Chief Executive Officer - Rajiv Verma  Directors - KN Memani, NK Singh, Ajay Relan, Mukesh Aghi  Whole time Directors - Priyavrat Singh, Shamit Bhartiya
  • 15. Institute of Technology & Science [ITS] Page 15 1.3 CHAIRPERSON SHOBHANA BHARTIA Chairperson 1(HT Media Ltd.) Mrs. Shobhana Bhartia, who has been associated with the company since its inception, has taken over as the Chairperson on September 18, 2008. She has spearheaded the company's long-term vision and strategy. Mrs. Bhartia is in charge of formulating and directing the editorial policies of the company and has more than 20 years of experience in the newspaper industry Mrs. Bhartia is a graduate from Calcutta University and is a recipient of the Padma Shri Award by the Government of India in 2005. Mrs. Bhartia has received several other awards, including the Outstanding Business Woman of the Year (2001) by PHD Chamber of Commerce & Industry, the Global Leader for Tomorrow (1996) by the World Economic Forum, Davos and the National Press India Award (1992). She has been on the board of Indian Airlines Limited and on the North Regional Board of the Reserve Bank of India.
  • 16. Institute of Technology & Science [ITS] Page 16 CHAPTER-2 VISION & MISSION VISION 1. To stand at a respectful position in this competitive marathon and also to keep up the pace of the changing needs of their value readers. 2. To win more and more readers to their cause. MISSION 1. The mission is to create space for the market share of MINT by tapping uncovered market and by taking bites from competitor’s bit from market share. 2. Getting the benefits of the paper to be known to the market. 3. They endeavor to improve the quality of people’s lives by empowering them through information entertainment & education. The values personified by HT Media are: Courage To encourage the ability that meets opposition with skill, competence and fortitude. Responsibility Be accountable for results in line with the company’s objectives, Strategies and values. Empowerment Support our people and give them the freedom to perform and to provide our readers with information to influence their environment. Continuous Self Renewal Determination to constantly re-examine and re-invent ourselves for further innovation and creativity. People Centric People are our greatest asset. We invest in them expect a lot and know that the rest will follow.
  • 17. Institute of Technology & Science [ITS] Page 17 CHAPTER-3 PRODUCT PROFILE HT Media Limited Print Radio Internet
  • 18. Institute of Technology & Science [ITS] Page 18 PRINT  English-  Hindustan Times  Mint  Brunch  Hindi-  Hindustan  Nandan  Kadambini RADIO-  Fever 104 FM INTERNET- With brands like HindustanTimes.com, Livemint, Desimartini and Shine.com, Firefly spearheads Hindustan Media Ventures Limited foray into the Internet media space. Firefly e-Ventures Ltd., a 100% Hindustan Media Ventures subsidiary, focuses on creating and building brands and businesses in the Internet media space. Firefly aims to combine Hindustan Media’s 84-year old legacy as one of India’s largest and most respected names in the media industry, with the innovation and energy that characterize the Internet space. Compelling product ideas, creative use of design and intuitive user interface, backed by a knowledgeable sales force and customer service are the hallmarks of Firefly products. With brands like Hindustantimes.com, Livemint.com, Desimartini.com and Shine.com in its portfolio, Firefly promises to be an exciting addition to the Hindustan Media family.
  • 19. Institute of Technology & Science [ITS] Page 19 Some internet contact- Livehindustan.com Livehindustan.com is the online edition of the Hindi newspaper Hindustan. It offers browsers a multimedia news experience that brings news to life. It offers instant business updates, ball by ball cricket coverage, and special online-only features. Livemint.com Livemint.com is the online version of the business daily Mint. It offers online global news, breaking news, current news, along with financial, technological and economic news. Shine.com Shine.com is a job portal that helps the candidates to get the right job. It enables job seekers and employers to reach out to each other in novel ways. Shine.com now offers social media hiring through tie-up with MyParichay. With an ever increasing database of job seekers and employers, it is one of the leading job portals of India.Shine Jobs, a weekly supplement in association with Shine.com, offers readers a cross platform access to jobs on a recruitment platform that spans both the print and online mediums. This offers job seekers and employers a combined platform to reach out to and engage with each other. Shine Jobs was re-launched with a brand new look and feel, with the promise of a variety of jobs for its readers. It now carries top jobs from leading companies in the country, showcasing the best jobs available on Shine.com across managerial levels, industries and cities. It offers the most valuable content on overall career development, interview tips, HR trends, hot hiring sectors and many more useful career related. DesiMartini.com Desimartini.com is an online movie review platform that offers information, updates and reviews about new as well as upcoming movies. It is India’s one of the most popular movies review & rating site with its viewership growing from 3 Million page views a month to 7 Million page views a month. Its primary proposition and differentiation is “Public Reviews and Ratings”.
  • 20. Institute of Technology & Science [ITS] Page 20 Hindustan Times With multiple new initiatives to build business and editorial excellence, the Company’s flagship newspaper Hindustan Times (HT) achieved new milestones of success during the year. It remained the leading English daily in Delhi for the 13th Indian Readership Survey (IRS) round in a row, and was the second largest newspaper (broadsheet) by readership in Mumbai. With a steadily growing reader base at the national level, the newspaper has a readership of 4.34 Million, as per the IRS results for 2013.Amongst one of the widely-read English dailies in the country, Hindustan Times is published from Delhi, Gurgaon, Noida, Mumbai, Mohali, Jalandhar, Lucknow, Kanpur, Allahabad, Varanasi, Bhopal, Indore, Patna, Ranchi, Jamshedpur and Kolkata.HT continued to be ahead of competition in Delhi and NCR. It registered a daily readership (Average Issue Readership or AIR) of 2.27 Million. In NCR alone, HT registered a healthy 11 percent growth in readership over the year. HT Mumbai continued to be a strong growth centre in terms of readership. The newspaper consolidated its No. 2 position in the city, with an AIR of 1.36 Million. It has remained the No. 2 English broadsheet in the city for the last 10 IRS rounds. Punjab also added the maximum number of readers among all English newspapers in the state. In addition to growing its readership in Chandigarh, the newspaper has also made major inroads into the top cities of Amritsar, Ludhiana and Jalandhar. HT City & Brunch Hindustan Times’ supplements, HT City and Brunch, continued to gain popularity among readers during the year. Research shows that about 75 percent of all Hindustan Times readers read HT City, which offers them the best in Entertainment, City & Campus, Art & Lifestyle. As part of its special focus on City & Campus, a special series on Women Safety called ‘Safe in the City’ was launched in the wake of the tragic December 16 incident. Other initiatives included Campus Calling, Fresh on Campus and Youth Nexus, which focused on the new session of Delhi University. Brunch, HT’s weekly Sunday magazine, is the largest read English lifestyle magazine in India with a weighted average per week circulation of 1.1 Million.
  • 21. Institute of Technology & Science [ITS] Page 21 Mint Mint, the vibrant business daily of HT Media, continued on its exciting journey of growth and expansion during the year. While retaining its No. 2 position in the niche business newspaper segment in the country, it expanded globally with the launch of its Singapore edition. Maintaining a steady position, it has emerged as the preferred choice of the discerning reader. Mint has maintained its dominant presence in metros with the best readership profile among business dailies. It commands a combined readership share of 28 percent in key markets of Delhi-NCR, Mumbai, Bengaluru, Kolkata, Chennai & Ahmadabad put together. It has a readership (AIR) of 0.31 Million (IRS 2013), and an exclusive readership of 90 percent. In a first for an Indian media company, Mint went global on April 5, 2013. With the launch of its Singapore edition, it took a major step forward in its goal of becoming a regional media brand. MintAsia will be published every Friday in Singapore, presenting clear-minded weekly in-depth analysis and sharp insights that will keep the global audience abreast of developments shaping the Indian economy and markets. Mint, which reaches the who’s who of corporate India, achieved a milestone in its journey of excellence during the year by winning the glorious Media Tenor’s Best Business Media Award, 2012. The award holds great prestige globally and honors diverse, informative and balanced business coverage. Mint has already won two SOPA (Society of Publishers in Asia) awards for its journalistic initiatives on the changing role of people and on the status of women in India. SUPPLEMENTS OF MINT 1. MINT LOUNGE Lounge is the weekend edition of Mint. Every Saturday, Lounge presents a visually engaging look at the "Business of Life". With articles on Travel, Gadgets, Fashion, Books, Culture, Parenting and Food, the editors and columnists of Lounge bring the perfect work-life balance to the week.
  • 22. Institute of Technology & Science [ITS] Page 22 2. MINT MONEY Mint Money is a daily section on Markets & Personal Finance that comes inside Mint. Through its researched and analyzed content, Mint Money helps its readers develop an understanding of how various financial products and markets work. It provides clear and credible coverage across the entire gamut of investment products – Equities, Mutual Funds, Commodities, Real Estate and Insurance, which helps its readers, become smart money managers. Consumers are seeking to bridge the gap between information and understanding so that they can take the right calls in today’s changing market scenario. With its clear and analyzed content, Mint Money seeks to aid the consumer in bridging this gap. 3. MINT INDULGE Mint Indulge is the Luxury and Lifestyle quarterly publication. A complimentary read for Mint’s readers across India, Mint Indulge focuses on the passions & indulgences of India's top business leaders and serve as their best buying guide for the season. Mint Indulge showcases the most inspirational international brands which look at India as a promising market to drive the next growth wave for them. MINT as your Business paper:  The Berliner size, refreshing printing & easy language just adds to the pleasure of reading financial news.  Get yourself updated with the Current Affairs in the Financial & Political arena of the country  MINT Leisure section can be used a perfect weekend planner  MINT Money – Provides deep insights on the Stock Market & other financial products, from its News to its Performance.  Get updated with the World financial news with ‘The Wall Street Journal’ section  MINT Lounge – the weekend magazine, gives information about Entertainment/ Travel/ Health/ Lifestyle/ Technology  The strong MINT Editorial Team gives you a clear & unbiased view on the current happenings of our Financial sector  The investment expert gives you guidance on Money Management.  MINT Indulge (separately subscribed)– that comes monthly/bi-monthly, gives insights on the various Luxury Brands/ Products across the globe.
  • 23. Institute of Technology & Science [ITS] Page 23 Hindustan Maintaining pace with the growing Hindi readership, Hindustan retained its No. 2 position at national level in the IRS (2013) results. With a Total Readership (TR) of 39.1 Million and an AIR at 14.25 Million, the daily continued to consolidate its position during CY 2014. Hindustan continues to reap the benefits of completing its expansion process in Uttar Pradesh (U.P.) & Uttarakhand. The most impressive gains for the newspaper came in U.P. - 16 percent over the last 2 years - to post 14.8 Million readers. Hindustan has established a pan-U.P. presence, with 12 editions and 1.1 Million copies distributed daily across the state. Hindustan now has 7.63 Million AIR in U.P. & Uttarakhand. Hindustan continues to post robust growth in relative market share across all key cities of U.P. It retains its No. 1 position in Bareilly while continuing gains from new launches in Aligarh & Moradabad. Hindustan continues to dominate Bihar and Jharkhand as the single largest daily. It has an AIR of 4.27 Million readers and a readership share of 68 percent in Bihar. Similarly, it has a 1.40 Million AIR, with a reader share of 46 percent in Jharkhand.
  • 24. Institute of Technology & Science [ITS] Page 24 CHAPTER- 4 Partners Partners of Hindustan Times Media Limited  Burda  Redmatch  The Wall Street Journal  Velti  Virgin Burda Burda has interests in publishing, radio, event management and the internet. Apart from staging the largest premium annual digital conference in Europe, Burda also publishes and prints several hundred magazines including local editions of Elle, Playboy and Focus, and catalogs. In June 2008, Dr Burda was conferred with the "Hall of Fame 2008" award in Germany by the Manager magazine earlier this week for his outstanding contribution to the economic, social and political development of Germany. Redmatch Redmatch is a world leader in online recruitment solutions. Using unique Real-Time Job Matching technology, Redmatch enables recruiters to find and hire the best people, faster and more cost effectively. Thousands of satisfied users are already using the Redmatch products. Redmatch provides a variety of products including:- Job portals solutions, newspaper online employment advertising solutions, corporate Applicant Tracking Systems, staffing companies solutions and more. The Wall Street Journal The Wall Street Journal, the flagship publication of Dow Jones & Company (NYSE: DJ; www.dowjones.com), is the world's leading business publication. Founded in 1889, The Wall Street Journal has a print and online circulation of nearly 2.1 million, reaching the nation's top business and political leaders, as well as investors across the country. Holding 31 Pulitzer Prizes for outstanding journalism, the Journal seeks to help its readers succeed by providing essential and relevant information, presented accurately and fairly, from an authoritative and trusted source. The Wall
  • 25. Institute of Technology & Science [ITS] Page 25 Street Journal print franchise has more than 600 journalists world-wide, part of the Dow Jones network of nearly 1,900 business and financial news staff. Other publications that are part of The Wall Street Journal franchise, with total circulation of 2.7 million, include The Wall Street Journal Asia, The Wall Street Journal Europe and The Wall Street Journal Online at WSJ.com, the largest paid subscription news site on the Web. In 2006, the Journal was ranked No. 1 in BtoB's Media Power 50 for the seventh consecutive year. Velti Velti’s market-leading mobile marketing technology platform, coupled with its experience in the mobile advertising industry, enables clients around the world to deliver an extensive range of highly targeted marketing campaigns. With operations in 25 countries, and a mobile marketing joint venture with the Interpublic group, a top global holding group of advertising agencies, Velti has the ability to reach through its platform an estimated 1.4 billion consumers. Velti’s unique Mobile Marketing and Advertising Platform manages the full cycle of planning, execution and monitoring of multiple campaigns across differing mobile formats and channels, offering customers more than 70 mobile marketing and advertising templates, which can be managed from one user interface. Virgin One of the most respected brands in Britain - is involved in a variety of businesses including airlines, trains, finance, soft drinks, mobile phones, holidays, cars, wines, publishing, fashion and of course Music. What tie all these businesses together are the values of the brand and the vision and ambition of its founder Sir Richard Branson. Virgin Radio went on-air in London at 12.15pm on 30 April 1993 - promising to play classic album tracks and today's best music. It has since been sold to Ginger Media (which was subsequently bought by SMG plc). Virgin also currently broadcasts on DAB across England, Scotland and Wales, on digital TV and cable. Print Works Print Works a one stop shop for space selling in any of the publications in HT, has remarkably maintained the tradition of ours as the first Indian media company to have organized this expo, much to the chagrin of other media houses. Held for five days in April end-May, it fetched huge ad
  • 26. Institute of Technology & Science [ITS] Page 26 revenues to the company. The novel concept, undoubtedly, set our company in the league of top notch organisations which are always in the lookout of avenues to widen their clientele. Moreover, it took place barely a few months after the media marketing departments of Hindustan Times, Hindustan and Mint were integrated. It won’t be wrong to say that Print Works reaped the harvest, seeds of which were sown during this integration. To woo the advertisers, a mega prize of Volvo S80 will also be given after a lucky draw to be taken place in April 2009. HT Media Limited is a mammoth player in the print media in India. The extent of its presence is undisputed in that it is the top leader in the English newspaper market in North India and occupies second place in the Hindi newspaper market in North India and East India. The group now intends to further consolidate its already established position as a vibrant and modern media powerhouse. CHAPTER-5 SALES AND DISTRIBUTION A sale is a transaction, dealing, trade or what? Sale can have different meanings but what is the most important thing in it, is to understand the importance of it. Without sale no revenue can be generated but just earning revenue is not to sale, it is the right type selling to the right customer with the right attitude. Customer relationship is most important, maintaining the brand image is also important. Delivering on the brand promises becomes a moment of truth in any customer relationship. This moment of truth can be either positive or with negative impact on the customer’s perception about your brand. There might be great marketing communication and a highly superior product, but the buying experience always stands between the seller and the customer. If the customer has a negative impact about the product then it is a direct deterioration of the brand equity. Hence, sales and distribution is a vital activity. Sales hence comprises of the outcome of what all which was done to manufacture that product. Success of selling department is the success of the company. MINT is the product where the maximum demand would be in the early morning. It is highly perishable product. The product should reach the customer in due time otherwise the importance is lost. Hence time management is something very vital for the sales and distribution people. Hence I can mainly divide the supply of the newspaper in two main categories:  PRE-PRESS ACTIVITY  POST-PRESS ACTIVITY PRE-PRESS ACTIVITY
  • 27. Institute of Technology & Science [ITS] Page 27 It involves all the editorial departments work where they have to collect the news and it has to be given to the production department in a prescribed limit. This time limit is said as the cut off time or releasing time. POST-PRESS ACTIVITY It is the distribution. MINT has divided Gujarat in two main sections, i.e. Ahmadabad and upcountry market. This upcountry market has about 7 centres. MINT gets involved in many kinds of sale activity. They are: Subscription Sale A one year subscription by paying fixed amount is sale by subscription Cash Sales Customers when paying the amount to purchase a newspaper directly to the book stall in cash then the sale is said to be a cash sales. Line Sales Line sale is the in which it is post paid billing. When the customer gets the MINT copy through the vendor and pays in the end of month, it is line sale Institutional Sales Few corporate, hotels and colleges take copy in bulk, which is said to be as institutional sale. MINT has the responsibility till the delivery at their doorstep and further distribution is on the Company or the institution concerned Corporate Sales In corporate sales, executives have to do cold calling or they have to take appointment from the concerned person and then after meet, executive must convince the client. If it is big corporate and staff are such that, they read financial daily at their home, then for bulk subscription they have to try.
  • 28. Institute of Technology & Science [ITS] Page 28 DISTRIBUTION CHANNEL Distribution is exactly for maintaining the brand equity in the market. The promises which were made to the customers can be fulfilled by the proper channel and the right time delivery of the newspaper. How mint reaches to Customers? Raw Material Printing Press Delhi Agent in each City Vendors Bookstalls Hawkers Hawkers Readers
  • 29. Institute of Technology & Science [ITS] Page 29 CHAPTER - 6 PRICING CHART OF MINT WITH OTHER FINANCIAL NEWSPAPER WEEKDAYS MON TUES WED THU FRI SAT SUN MINT Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 10.00 -------- ECONOMIC TIMES Rs. 3.00 Rs. 3.00 Rs. 3.00 Rs. 3.00 Rs. 3.00 Rs. 3.00 Rs. 10.00 BUSINESS STANDARD Rs. 3.50 Rs. 3.50 Rs. 3.50 Rs. 3.50 Rs. 3.50 Rs. 8.00 -------- BUSINESS LINE Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 3.00 FINANCIAL EXPRESS Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 4.00 Rs. 6.00 Rs. 8.00 The annual cover Price of MINT is Rs. 1564. It provide subscription scheme at Rs 699/- for 12 months from Monday to Friday & in Rs 899/- Monday to Saturday. EFFECT ON VENDORS Businesses benefit because they are assured a predictable and constant revenue stream from subscribed individuals for the duration of the subscriber's agreement. Not only does this greatly reduce uncertainty and the riskiness of the enterprise, but it often provides payment in advance (as with magazines, Newspapers), while allowing customers to become greatly attached to using the service and, therefore, more likely to extend by signing an agreement for the next period close to when the current agreement expires.
  • 30. Institute of Technology & Science [ITS] Page 30 EFEECTS ON READERS Consumers may find subscriptions convenient if they believe that they will buy a product on a regular basis and that they might save money. For repeated delivery of the product or service, the customer also saves time. Subscription pricing can make it easier to pay for expensive items, since it can often be paid for over a period of time and thus can make the product seem more affordable. On the other hand, most newspaper and magazine-type subscriptions are paid up front, and this might actually prevent some customers from signing up.
  • 31. Institute of Technology & Science [ITS] Page 31 CHAPTER-7 SWOT ANALYSIS STRENGTH  Wide coverage especially in Northern India.  Part of a huge media conglomerate means excellent reach.  Has a good pool of supplements covering education, entertainment, Sunday lifestyle magazine.  Separate Money & Market section with 4 pages.  Exclusive partnership with The Wall Street Journal.  Over view of the whole week is given in weekend.  Provide general awareness in terms of investment. WEAKNESS  Lack of brand awareness.  Cover only large and mid cap entities.  Limited pan-India presence and penetration as compared to market leaders.  Tough competition means market share is not growing. OPPORTUNITY  Being part of a large conglomerate means they have resources to expand in other parts of the country.  Can use its strong network of supplements to build on its readership base.  . Maximize involvement of people through online interaction and tie-ups with institutions and companies.  Can give an extra page on DELHI related news  Can introduce a new segment on Sunday  Potential Market Availability  Can have tie-ups with renowned brands for ads. THREAT  On line news medium means reduced circulation.  Increased competition from other business dailies.  Toughest competition from The Economic Times.
  • 32. Institute of Technology & Science [ITS] Page 32 CHAPTER- 8 RESEARCH METHODOLOGY
  • 33. Institute of Technology & Science [ITS] Page 33 RESEARCH The basic types of research are as follows; A. Descriptive v/s Analytical Descriptive research includes surveys and fact-finding enquiries of different kinds. In analytical research, the researcher has to use facts or information already available, and analyze that to make a critical evaluation of the material. B. Applied v/s Fundamental Applied research aims at finding a solution or an immediate problem facing a society or an industrial/business organization. While, fundamental research is mainly concerned with generalizations and with the formulation of a theory. C. Quantitative v/s Qualitative Quantitative research is based on the measurement of quantity or amount. It is applicable to phenomena that can be expressed in terms of quantity. On the other hand, Qualitative research is concerned with qualitative phenomenon relating to or involving quality or kind. D. Conceptual vs. Empirical Conceptual research is that related to some abstract ideas or theory. It is generally used by philosophers and thinkers to develop new concepts or to reinterpret existing ones. Empirical research relies on experience or observation alone, often without due regard for system and theory. Research design is only the frame work. It is like a blue print that of a house designed by an architect. Out of all the above research design. In research “Descriptive Research” is considered as, it only includes survey of people & by such research we know about the feedback and response of the customers. This method of research will help to know about the perception of customers of MINT
  • 34. Institute of Technology & Science [ITS] Page 34 with reference to their newspaper. As it is a print media so its customers dealing and customer’s satisfaction can be well understood by this research. SAMPLING DESIGN It is impossible to do the research with the whole universe. As we know that it is not feasible to go for population survey because of the numerous customers and their scattered location (H.T.MEDIA is widely spread in different parts of India) so for this purpose sample size has to be determined well in advance and selection of sample also must be scientific so that it represents the whole universe.  Target the population Target population for my research is corporate customers of business newspaper.  Sampling Frame 150 companies in sec-62, 63, 61, 58 etc of Noida are visited. For the research the list of companies can obtained from official website of NDA (Noida Development Authority) and areas given by my Team Leader Mr. Gaurav Shahi.  Sampling Techniques A structured questionnaire was design for executing the sampling process.  Sample Size For this research the sample size was 51 because it is tough to take response from corporate customers during office hour.  Executing of sampling process For this process the response was taken by respondent on a structured questionnaire.  Validate the sample For the validation of data the SPSS 20 was used and apply necessary test DATA COLLECTION PRIMARY DATA It has been collected by a structured questionnaire by visiting the corporate offices of NOIDA. SECONDARY DATA It was collected through different websites, company brochures and manual of the company.
  • 35. Institute of Technology & Science [ITS] Page 35 RESEARCH INSTRUMENT A structured questionnaire has been prepared for conducting research. It has been kept in a proper framework to make it clear to the questionnaires. The questionnaires comprises of both open ended and close ended questions. A simple questionnaire has been attached in the report RESEARCH TOOL Many statistical tools  Kmo & Bartlett’s test  Median  Mode  Factor analysis and other spss tools Other diagrammatic and pictorial representation was applied in this research in order to drive conclusion. RESEARCH PLAN  To visit the Corporate offices at the areas allotted  Ask them “are they aware of mint newspaper” and if they are aware then whether they purchase it or not.  Next is to find out whether customer would want to get involved in reading business newspaper in future if they are not aware yet.  Then explain them about the product and make them aware about the brand and its products.  And finally convince them to get into a contract with Ht mint for reading purpose or purchased it.
  • 36. Institute of Technology & Science [ITS] Page 36 CHAPTER-9 DATA ANALYSIS AND INTERPRETATION
  • 37. Institute of Technology & Science [ITS] Page 37 1. INTERPRETATION 47.06% Respondent are above 30 year. 17.65% respondent are between 20 to 25 years. 35.29% respondent are between 25 to 30 years. In my research all the respondents are Above 20 year old. It is quiet clear that in my primary reserch respondent were comprasing of all ages and they are also from differnt areas. respondent age Percent Valid 20 to 25 17.6 25 to 30 35.3 30 above 47.1 Total 100.0
  • 38. Institute of Technology & Science [ITS] Page 38 2. EDUCATIONAL QUALIFICATION: INTERPRETATION In this research 56.86% respondent are post graduates with different streams. 19.61% are professionals like C.A, C.S etc. Another 19.61% in green colour are graduates and rest 3.92% are diploma holders. In this research the respondents are from different educational background. educational qualification Percent Valid Diploma 3.9 Graduate 19.6 post graduate 56.9 professional qualification 19.6 Total 100.0
  • 39. Institute of Technology & Science [ITS] Page 39 3. do you ever subscribe mint Percent Valid Yes 23.5 No 76.5 Total 100.0 INTERPRETATION The above graph shows about the status of subscriber of MINT business daily. 23.53% respondents are those respondents who are the subscriber of MINT. Rest of 76.47% are never ever subscribed mint. This data shows that the brand availability of mint in market is very low. Another reason is competition with Economic Times. The market share of Economic times is more than 50%.
  • 40. Institute of Technology & Science [ITS] Page 40 4. INTERPRETATION The above graph shows that 54.9% people read MINT but in other hand 45.1% people does not read Mint. It means previously the promotion campaign and number of reader are high but in current the no of readers are decreasing. do you ever read mint Percent Valid Yes 54.9 No 45.1 Total 100.0
  • 41. Institute of Technology & Science [ITS] Page 41 5. INTERPRETATION 37.3% people read TOI+ET along with some other newspaper. 15.7% people read HT+MINT+HH. This graph represents that which newspaper they read. Different customers like to read different newspapers along with other Hindi or business daily newspaper. That is why some combinations of different newspapers was made which are mostly preferred to read by corporate customers. which news paper do you read Percent Valid TOI ET & other 37.3 HT MINT HH 15.7 BL HINDU 7.8 ET TOI DJ 3.9 HT HH 5.9 BS & other 9.8 ht et &other 3.9 HT TOI & OTHER 7.8 OTHERS 7.8 Total 100.0
  • 42. Institute of Technology & Science [ITS] Page 42 6. Kindly rank the following newspaper where 1 means most preferred & 5 stands for least preferred. Newspaper Rank 1 Rank 2 Rank 3 Rank 4 Economic times 70.6 11.8 5.9 9.8 Business standard 9.8 41.2 19.6 7.8 Business line 13.7 33.3 47.1 15.7 Mint 5.9 11.8 27.5 54.9 Others ----- 2.0 ----- 11.8 Total 100.0 100.0 100.0 100.0 INTERPRETATION: It was found in the survey that the economic times is most preferred newspaper and occupy the position of no.1 among all business newspapers. 2nd most preferred newspaper is business standard. For different people different newspaper was most preferred like for 13.7% of my sample size prefer business line over others. The Economic Times has the more than 50% market share in business newspaper segment. Due to its wide availability it is most preferred business newspaper in Noida region.
  • 43. Institute of Technology & Science [ITS] Page 43 GRAPH OF QUES. 6 RANK.1 RANK.2
  • 44. Institute of Technology & Science [ITS] Page 44 RANK.3 RANK.4
  • 45. Institute of Technology & Science [ITS] Page 45 7. When you think about business newspaper which newspaper comes to your mind? Newspapers 1st of mind recall 2nd of mind recall 3rd of mind recall economic times 62.7 15.7 15.7 business standard 7.8 25.5 31.4 business line 15.7 37.3 15.7 Mint 2.0 5.9 15.7 financial express 2.0 9.8 19.6 Others 9.8 5.9 2.0 Total 100.0 100.0 100.0 INTERPRETATION: This data talks about that brand recall and recognition of different business newspaper. The Economic times has highest brand recall in business newspaper segment. It means the brand awareness of economic times is very high. People recall business newspaper as Economic times. When they think about business related newspaper the very first thing appears in their mind is Economic times. Then the second thought is about newspaper like Business standard or Business Line. When any customer wants to subscribe business newspaper then the very first newspaper they thought was Economic times. 62.7% respondent thought when they thought about business news the first newspaper comes to their mind was Economic Times. Though trough our effort it has been improved sustainably whose effect can be visualised in the coming years.
  • 46. Institute of Technology & Science [ITS] Page 46 GRAPHS OF QUES.7 1ST OF MIND RECALL 2ND OF MIND RECALL
  • 47. Institute of Technology & Science [ITS] Page 47 3rd of mind recall.
  • 48. Institute of Technology & Science [ITS] Page 48 8. Kindly rank the following attributes in the order of preference for your most preferred business newspaper: ATTRIBUTES Rank 1 Rank 2 Rank 3 Rank 4 Rank 5 Rank 6 Rank 7 Rank 8 Rank 9 Price. 19.6 19.6 5.9 9.8 17.6 5.9 5.9 5.9 3.9 Business article & analysis. 47.1 13.7 17.6 7.8 3.9 3.9 2.0 2.0 3.9 User friendly size. 3.9 7.8 3.9 23.5 19.6 3.9 15.7 15.7 13.7 Exclusive content of THE WALL STREET JOURNAL. 7.8 5.9 5.9 7.8 9.8 17.6 19.6 19.6 17.6 SUPPLEMENTS. --- 3.9 15.7 15.7 7.8 21.6 9.8 9.8 11.8 LANGUAGE. 5.9 5.9 9.8 9.8 11.8 13.7 9.8 9.8 7.8 LOCAL NEWS COVERAGE. 2.0 11.8 13.7 7.8 7.8 17.6 21.6 21.6 7.8 STOCK MARKET REPORTS. 11.8 25.5 15.7 7.8 11.8 7.8 3.9 3.9 5.9 SPORTS NEWS COVERAGE. 2.0 5.9 11.8 9.8 9.8 7.8 11.8 11.8 27.5 Total 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 INTERPRETATION: This data talks about the preference of different peoples to buy a business newspaper.47.1% people preferred business article & analysis before buying a business newspaper. This data helps company to know about the preference of customer so that they can focus on those attribute in which they are lacking and trying to improve those attributes so they get competitive advantage over their competitors. Different peoples have different attributes as their preference this data clearly shows that some like business article and analysis as their first preference some thought that price is most preferred attribute for buying a business newspaper.
  • 49. Institute of Technology & Science [ITS] Page 49 Graphs of Ques.8 Rank 1 Rank 2
  • 50. Institute of Technology & Science [ITS] Page 50 Rank 3 Rank 4
  • 51. Institute of Technology & Science [ITS] Page 51 Rank 5. Rank 6 .
  • 52. Institute of Technology & Science [ITS] Page 52 Rank 7 Rank 8.
  • 53. Institute of Technology & Science [ITS] Page 53 Rank 9.
  • 54. Institute of Technology & Science [ITS] Page 54 9. INTERPRETATION 35.3% people read MINT because they like the paper size of mint. 21.6% people read MINT because mint is available. The size of Mint is Berliner that is why the size of Mint is user friendly. People like mint because of its size. what inspire you most about mint Percent Valid Price 3.9 content material 19.6 paper size 35.3 Availability 21.6 Supplements 2.0 regular columns 2.0 Other 15.7 Total 100.0
  • 55. Institute of Technology & Science [ITS] Page 55 10. INTERPRETATION The above graph shows that how many respondents like to recommend to Mint to their colleague. 60.8% respondents says that they does not recommend MINT to their colleagues. But only 39.2% respondents says that they recommend MINT to their colleague. It means there was some problem related product that is why 60.8% people doesn’t like to recommend mint to their colleagues or friends. Would you like to recommend your colleague to buy mint? Percent Valid Yes 39.2 No 60.8 Total 100.0
  • 56. Institute of Technology & Science [ITS] Page 56 11. INTERPRETATION This graph says that 76.5% corporate respondents do not give us the permission for canopy promotion in their office premises. Only 23.5% people gave us the permission for canopy promotion. We did canopy promotion only in NTPC Township Noida sec-33 during the period of S.I.P. will you interested in canopy promotion in your office premises Percent Valid Yes 23.5 No 76.5 Total 100.0
  • 57. Institute of Technology & Science [ITS] Page 57 12. INTERPRETATION This data is about the query of people related to MINT newspaper. 41.2% people have query about the pricing issues of MINT. 21.6% people have no queries about MINT.17.6 % people have other query like promotional activity, language & other local news coverage. 7.8% people says that they have problem in distribution network. Some people have query related to combo pack, more content, data analysis etc. kindly enlist your query Percent Valid PRICING ISSUE 41.2 DISTRIBUTION NETWORK 7.8 CONTENT 5.9 DATA&VALUES 3.9 OTHERS 17.6 NO QUERY 21.6 combo pack 2.0 Total 100.0
  • 58. Institute of Technology & Science [ITS] Page 58 23. INTERPRETATION In the above graph the data shows on the topic of liking the content of MINT 27.5% says that they are neither agree nor disagree. It might be because these are the customers who don’t ever read MINT. 25.5% people says that they doesn’t like the content of mint. According to 21.5% people they are agree on the liking of content of MINT. It means that lots of customer doesn’t have the idea about the content in MINT. SATISFACTION LAVEL / i like the content of mint Percent Valid strongly disagree 5.9 Disagree 25.5 neither agree nor disagree 27.5 Agree 21.6 strongly agree 19.6 Total 100.0
  • 59. Institute of Technology & Science [ITS] Page 59 24. INTERPRETATION According to 49.5% people they read business newspaper because they want to know about the stock market. Another 29.4% are strongly agree that they read business newspaper because of stock market. A huge no of reader read business newspaper because of stock market news and to get an idea about stock market i read business newspaper to know about the stock market Percent Valid strongly disagree 2.0 Disagree 3.9 neither agree nor disagree 15.7 Agree 49.0 strongly agree 29.4 Total 100.0
  • 60. Institute of Technology & Science [ITS] Page 60 25. INTERPRETATION 39.2% are agreeing that they like to read about international business news. Another 43.1% are strongly agreed that they like international business news. It means behind the success of Mint the international business news by THE WALL STREET JOURNAL plays a vital role. More & more people like to read international news. i like to read about international business news Percent Valid strongly disagree 2.0 Disagree 5.9 neither agree nor disagree 9.8 Agree 39.2 strongly agree 43.1 Total 100.0
  • 61. Institute of Technology & Science [ITS] Page 61 26. INTERPRETATION 43.1% people are strongly agreed that they read business newspaper because they want to know about investment policy. Another 39.2% are agreeing that they like to read about investment policies. It means business newspaper is an important source to gather information about investment policies so the people will get more return after investing. I read business newspaper to know about the investment policy Percent Valid strongly disagree 3.9 Disagree 2.0 neither agree nor disagree 11.8 Agree 39.2 strongly agree 43.1 Total 100.0
  • 62. Institute of Technology & Science [ITS] Page 62 27. INTERPRETATION 88.3% people are agree or strongly agree that they read business newspaper because they get detailed information about upcoming brands. It means that people like to read about new products & brands so that they have an idea about upcoming products in future. i read business newspaper because i get detailed information about upcoming brands Percent Valid strongly disagree 2.0 neither agree nor disagree 9.8 Agree 47.1 strongly agree 41.2 Total 100.0
  • 63. Institute of Technology & Science [ITS] Page 63 28. INTERPRETATION According to above graph I can say that people get detailed information about industries and their current trend because 82.4% people says that they get detailed information about industries and their current trend. They like to read this section of business newspaper. i get detailed information about different industries & their current trend. Percent Valid Disagree 3.9 neither agree nor disagree 13.7 Agree 35.3 strongly agree 47.1 Total 100.0
  • 64. Institute of Technology & Science [ITS] Page 64 29. INTERPRETATION 82.4% people are Agree and Strongly Agree that from business newspaper they get to know about the economic policies and their analysis by different government bodies. Economic policies and their analysis are the most important part of a newspaper. i get to know about the economic policies & their analysis. Percent Valid Disagree 2.0 neither agree nor disagree 15.7 Agree 37.3 strongly agree 45.1 Total 100.0
  • 65. Institute of Technology & Science [ITS] Page 65 30. INTERPRETATION People have lots of interest in reading about corporate strategies. Another reason is that all my respondents are corporate peoples.80.4% love to read about corporate strategies. They get an idea about different companies ‘strategies and adopt new things in their corporate houses if necessary. I love to read about corporate strategies. Percent Valid strongly disagree 2.0 Disagree 2.0 neither agree nor disagree 15.7 Agree 39.2 strongly agree 41.2 Total 100.0
  • 66. Institute of Technology & Science [ITS] Page 66 31. INTERPRETATION 29.4% & 23.5% people are simultaneously agree and strongly agree that the size of mint is user friendly. But another 35.3% people don’t have an idea about the size of MINT so they can not respond in that. The size of mint is user friendly. Percent Valid strongly disagree 3.9 Disagree 7.8 neither agree nor disagree 35.3 Agree 29.4 strongly agree 23.5 Total 100.0
  • 67. Institute of Technology & Science [ITS] Page 67 32. INTERPRETATION Only 47% thought that the colour of mind is different from other business newspaper but 39.22% people are neither agree nor disagree that the colour of mint is different from other business newspapers. The colour of MINT is totally different from other business daily. The people who don’t have idea about colour of mint they don’t even seen mint newspaper. the colour of mint is different from other business newspaper Percent Valid strongly disagree 3.9 Disagree 9.8 neither agree nor disagree 39.2 Agree 23.5 strongly agree 23.5 Total 100.0
  • 68. Institute of Technology & Science [ITS] Page 68 33. INTERPRETATION 64.7% of total respondent are eagerly wait for the supplement that comes with daily business newspaper. They always buy a business newspaper which supplements they prefer to read. They wait for the supplements on desired day and starting looking at supplements first before reading main newspaper. I eagerly wait for the supplements of business news paper Percent Valid strongly disagree 2.0 Disagree 13.7 neither agree nor disagree 19.6 Agree 47.1 strongly agree 17.6 Total 100.0
  • 69. Institute of Technology & Science [ITS] Page 69 34. INTERPRETATION 66.9% people thought that they like the editorial section of MINT. The editorial section of MINT is good and people likes to read the editorial section of MINT. i like the editorial section of mint Percent Valid strongly disagree 3.9 Disagree 15.7 neither agree nor disagree 23.5 Agree 29.4 strongly agree 27.5 Total 100.0
  • 70. Institute of Technology & Science [ITS] Page 70 35. INTERPRETATION 84.3% people are agree and strongly agree that they like to read the regular column of MINT. This result shows that the regular column of MINT is good and peoples like to read the regular column of MINT. i like to read the regular column of newspaper. Percent Valid strongly disagree 2.0 neither agree nor disagree 13.7 Agree 51.0 strongly agree 33.3 Total 100.0
  • 71. Institute of Technology & Science [ITS] Page 71 36. INTERPRETATION 62.3% says that they enjoy getting yearly subscription at economical price. It means when they going to take any annual subscription of business daily they look for the price. If the price is low then there might be chances that they can switch from current newspaper to another newspaper. i can enjoy getting yearly subscription at economical price Percent Valid strongly disagree 2.0 Disagree 7.8 neither agree nor disagree 27.5 Agree 39.2 strongly agree 23.5 Total 100.0
  • 72. Institute of Technology & Science [ITS] Page 72 37. INTERPRETATION 62.8% people like free gifts with annual subscription. That’s the reason why some companies can offer free gifts along with annual subscription e.g. We also offer TIE to the employees of NTPC in Noida sec-33(only for NTPC employee) along with the annual subscription of Rs. 699 & 899. I enjoy getting free gifts along with annual subscription. Percent Valid strongly disagree 7.8 Disagree 5.9 neither agree nor disagree 23.5 Agree 37.3 strongly agree 25.5 Total 100.0
  • 73. Institute of Technology & Science [ITS] Page 73 - 38. INTERPRETATION 55% people like tour & travel supplement on weekends. It means people want something refreshing at the end of week. That is why MINT has a supplement of Mint (LOUNGE). 23.5% people are not agree neither disagree on the supplements at week end. i like tour & travel supplements on weekend Percent Valid strongly disagree 9.8 Disagree 11.8 neither agree nor disagree 23.5 Agree 31.4 strongly agree 23.5 Total 100.0
  • 74. Institute of Technology & Science [ITS] Page 74 39. INTERPRETATION 75.5% people are like to read about the special editorial by critics on different social & political issues. It means if a newspaper have social and political news then people prefer to read that business newspaper. i like to read special editorial by critics on different social & political issues. Percent Valid strongly disagree 2.0 Disagree 9.8 neither agree nor disagree 11.8 Agree 49.0 strongly agree 27.5 Total 100.0
  • 75. Institute of Technology & Science [ITS] Page 75 40. my paper gives me value for money. Percent Valid strongly disagree 3.9 Disagree 2.0 neither agree nor disagree 13.7 Agree 23.5 strongly agree 56.9 Total 100.0 INTERPRETATION 56.9% are strongly agree that their newspaper gives value for money. Another 23.5% are agree that their newspaper gave value for money.13.7% are not cleared that their newspaper gave value for money or not. It means most of the customers are happy with their current newspaper which they subscribed.
  • 76. Institute of Technology & Science [ITS] Page 76 FACTOR ANALYSIS Factors influence buying behaviour of customer: 1. INTERPRETATION: The kmo & Bartlett’s test shows that the data used in the research is relevant or not. If the kaiser- Meyer-Olkin Measure of Sampling Adequacy result is less than .5 than the data is not reliable and adequate. But in this research the result is .742 which is near to 1 it means the data in the process gave accurate and reliable result about the factors that influence the buying behaviour of customer. KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .742 Bartlett's Test of Sphericity Approx. Chi-Square 256.042 df 105 Sig. .000 2. INTERPRETATION: The result in communalities interprets the reliability of data and the adequacy of the data. In maximum question the communalities result is more than .6 which means the data used in questionnaire is reliable and adequate and should used for the further purpose about buying behavior of customer for newspaper. Communalities Initial Extraction i read business newspaper to know about the stock market 1.000 .649 i like to read about international business news 1.000 .698 i read business newspaper to know about the investment policy 1.000 .805 i read business newspaper because i get detailed information about upcoming brands 1.000 .655 i get detailed information about different industries & their current trend. 1.000 .686
  • 77. Institute of Technology & Science [ITS] Page 77 1. 3. INTERPRETATION: This table shows that 61% of the buying behaviour is explained by the factors extracted. Show the data was used for the development and increase of sales in the market by concluding the factors which influence the buying behaviour. i get to know about the economic policies & their analysis. 1.000 .788 i love to read about corporate strategies. 1.000 .698 i eagerly wait for the supplements of business news paper 1.000 .592 i like the editorial section of mint 1.000 .592 i like to read the regular column of newspaper. 1.000 .517 i can enjoy getting yearly subscription at economical price 1.000 .359 i enjoy getting free gifts along with annual subscription. 1.000 .744 i like tour & travel supplements on weekend 1.000 .445 i like to read special editorial by critics on different social & political issues. 1.000 .560 my paper gives me value for money. 1.000 .468 Extraction Method: Principal Component Analysis. Total Variance Explained Component Initial Eigen values Extraction Sums of Squared Loadings Rotation Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % Total % of Variance Cumulative % 1 4.687 31.244 31.244 4.687 31.244 31.244 2.878 19.185 19.185 2 1.882 12.547 43.791 1.882 12.547 43.791 2.509 16.730 35.915 3 1.610 10.734 54.525 1.610 10.734 54.525 2.169 14.462 50.377 4 1.079 7.195 61.719 1.079 7.195 61.719 1.701 11.342 61.719 5 1.006 6.708 68.427 6 .850 5.667 74.094 7 .757 5.045 79.139 8 .675 4.502 83.641 9 .505 3.369 87.010 10 .445 2.967 89.976 11 .415 2.765 92.741 12 .370 2.465 95.206 13 .295 1.969 97.176 14 .231 1.541 98.717 15 .192 1.283 100.000 Extraction Method: Principal Component Analysis.
  • 78. Institute of Technology & Science [ITS] Page 78 3. INTERPRETATION:- COMPONENTS 1. Specialty 2. Financial information 3. Corporate news 4. Policies information .845 .827 .819 .820 .721 .765 .689 .626 .730 .528 .547 The Rotated Component Matrix shows the factor loadings for each variable. The 1st variable having good loading was called as speciality of newspaper. Speciality includes the special benefits of different newspaper e.g. annual subscription, supplement and economical price these things are different in different newspapers. 2nd component is about the financial information like the investment policies, stock market and business news of the newspaper. 3rd component is about the news of corporate companies and their strategies. 4th component is about the policy information about economy and analysis of them. Rotated Component Matrixa Component 1 2 3 4 i enjoy getting free gifts along with annual subscription. .845 i eagerly wait for the supplements of business news paper .721 i like to read special editorial by critics on different social & political issues. .626 i can enjoy getting yearly subscription at economical price .547 i read business newspaper to know about the investment policy .827 i like to read about international business news .765 i read business newspaper to know about the stock market .730 i get detailed information about different industries & their current trend. .819 i love to read about corporate strategies. .689 i get to know about the economic policies & their analysis. .820 Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. a. Rotation converged in 7 iterations.
  • 79. Institute of Technology & Science [ITS] Page 79 Buying behaviour of customer towards mint 1. INTERPRETATION:- The result of kmo & Bartlett’s test is .601 which is not excellent but good. Which means this data is good for conducting the research. The result is near to 1 which proofs that the data used in the process is relevant and adequate. 2. INTERPRETATION:- Only one factor was extracted in the above factor analysis. The loading of individual items was satisfactory because all the loadings are more than .5. This factor represents the items which influence the buying behaviour of customer of MINT. 3. Reliability: INTERPRETATION:- For the above conducted test the reliability of the test is satisfactory and gave a good result because cronbach’s Alpha is .608 which is near to 1. KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .601 Bartlett's Test of Sphericity Approx. Chi-Square 27.531 Df 6 Sig. .000 Component Matrix Component 1 the size of mint is user friendly. .825 i like the editorial section of mint .716 the colour of mint is different from other business newspaper .622 SATISFACTION LAVEL / i like the content of mint .551 Extraction Method: Principal Component Analysis. a. 1 components extracted. Case Processing Summary N % Cases Valid 51 100.0 Excluded 0 .0 Total 51 100.0 a. List wise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha N of Items .608 4
  • 80. Institute of Technology & Science [ITS] Page 80 CHAPTER-10 CONCLUSION
  • 81. Institute of Technology & Science [ITS] Page 81 FINDINGS • 70.6% people prefer to read economic times than other business newspaper. • 56.86% of the people are satisfied with the current newspaper they read. • 35.3% people like MINT because of its paper size. • The supplements of MINT are fairly popular amongst the target audience which is good for the brand. • 47.1% of the people are more focussed on the information about business article and it is analysed as first attribute while selecting any business newspaper in comparison to price and other attribute. • During the research it was observed that News channels and Internet media had adversely affected the reading pattern of the readers up to a considerable extent. • 75.5% of the people want sports and political news from the business daily. • During the research it was found that most of the people want to change the traditional yellow colour pages of business daily as 47% people agrees that the colour of Mint is different from other newspaper. • It was found during research that most of people subscribe newspaper through their Local Vendors, to whom they can trust easily. • Large percentage of people were not ready to switch over to other business daily. As 80% people thought that only their newspaper can give them a maximum satisfaction or they like the content of the newspaper they currently subscribe to. • Service problem is the main problem with newspaper, because in my survey I personally met so many people who were facing the problem of not getting newspaper regularly.
  • 82. Institute of Technology & Science [ITS] Page 82 • The font size of stock market related news is very small which creates a negative perception for the readers of MINT. • During research, most of the people complained that mint provides improper list of companies from BSE OR NSE.  After making sales it was found that company took lots of time to start subscription. It will take almost 1 month to start a copy to the customer after booking date of subscription.  People also prefer Economic Times and other business newspapers because the price of Mint is higher than others. 41.2% people have query related to price of MINT.  The partnership with The Wall Street Journal for international business is the strongest part of MINT.
  • 83. Institute of Technology & Science [ITS] Page 83 CHAPTER-11 RECOMMANDATIONS
  • 84. Institute of Technology & Science [ITS] Page 84 1. The price of MINT is higher than other business daily. So reduce some price or offer some gifts for the customers, because the research shows that 47.1% people have query about price as they thought that price of MINT is high as compared to the market leader ‘economic times’. 2. During the period of research it was found that MINT positioned itself as a casual business newspaper and trying to sale that newspaper in corporate houses whereas most of the corporate prefer reading hardcore business newspaper. So, MINT should try to sell the newspaper to the casual readers like students, management graduates and other professionals who would not prefer to read hardcore business news. 3. Focus more on the content and articles rather than on the paper & print quality of MINT because many customers have complained about the content of newspaper. Even some vendors also told us to improve the content of MINT. 4. Number of centers should be increased from where the newspaper is available because availability of MINT on street shops is very less. 5. The corporate awareness and brand promotion is very low about the MINT because 76.4% people have never subscribed to MINT. So, company should have to focus on it. 6. Company should grab some creative advertisement for its newspaper so that the customer could easily connect with the brand identity, as 45.1% people have never read MINT. 7. MINT should clear its perception and USP towards its readers so that the proper positioning of the business newspaper can be done. 8. Provide small vouchers package at the time of Diwali or any other festivals. 9. Service check calls at regular intervals. 10. In order to develop the touch points with its readers and create a brand association, MINT should participate & sponsor corporate events. 11. Made collaboration with the B-schools and provide daily copies to the students at their door steps.
  • 85. Institute of Technology & Science [ITS] Page 85 12. MINT should increase number of supplements on upcoming brands and corporate strategies. 13. Mint Business Daily Newspaper must promote its offering during Business functions, National Conferences, Trade Fair, Business School Events, Induction Program, and MBA coaching centers to achieve the target as early as possible in their life stage. 14. A section regarding mutual funds must be introduced in The Smart Investor Supplement for readers so that they must have an idea about the Mutual Funds. 15. Mint Business Daily Newspaper must start the Sunday Edition with a price slightly lower than its competitors.
  • 86. Institute of Technology & Science [ITS] Page 86 CHAPTER-12 LIMITATIONS • The analysis is based on the survey of 51 respondents which is very less than its target population. So it can’t give me the accurate information. • As far as survey part is concerned, while collecting primary data through questionnaire some respondents were not able to give right answer of some questions. While some have given irrelevant answers. • Survey is based on NOIDA region. So different geographical areas were not covered in survey. • The project was required complete within a certain time period and this was another constraint for study.
  • 87. Institute of Technology & Science [ITS] Page 87 CHAPTER-13 BIBILIOGRAPHY
  • 88. Institute of Technology & Science [ITS] Page 88 REFERENCES:-  Publish material of the firm & magazines.  Company’s Presentation  Project reports WEB REFERENCES:-  www.livemint.com  http://www.htmedia.in/Section.aspx?Page=Page-HTMedia-AboutUs  www.tribuneindia.com  www.allindianewspaper.com  www.economictimes.com  http://www.mbaskool.com/brandguide/media-and-entertainment/2307-hindustan- times.html  http://www.htmedia.in/Vision.aspx?Page=Page-HTMedia-Vision  http://www.htmedia.in/History.aspx?Page=Page-HTMedia-History  Info@BestMediaInfo.com  http://www.htmedia.in/investorrelations.aspx?Page=Page-HTMedia-Investor
  • 89. Institute of Technology & Science [ITS] Page 89 APPENDIX
  • 90. Institute of Technology & Science [ITS] Page 90