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Welcome to the jungle II

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Applying lean and agile thinking in large corporations. Optimize team performance. Identify systemic issues. Ways for teams to work around systemic issues and for executives to address them.

Published in: Technology
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Welcome to the jungle II

  1. 1. WELCOMETOTHE JUNGLE
  2. 2. “THAT WOULDN’T WORK HERE”
  3. 3. LEAN COFFEE CREATE AGENDA VOTE ONTOPICS DISCUSS 5 MIN SILENTVOTING
  4. 4. MY THESIS
  5. 5. TRANSPARENCY
  6. 6. MONTE CARLO SIMULATIONS
  7. 7. Cover Art - Kanban by David Anderson
  8. 8. STOCKS AND FLOWS Number of Eggs Number of Chickens Hatching Laying+ + Fatal Road Crossings + - Reinforcing Loop unsustainable virtuous/vicious cycle Balancing Loop stabilises
  9. 9. Crises Heroics Improvement of the system + + B B Expediting + + R Rewards Dependence on heroics for sense of accomplishment - + + R - - Delay Time and attention to system improvements - + R
  10. 10. WHEN DOINGTHE SAME THING BETTER WON’T HELP • Fat-tail lead time distributions • Long average lead time relative to deadlines • High volatility in staff liquidity Because all of these things mean your system is exposed to extreme random events which invalidate your attempts to forecast. In these cases, the solution requires an act of leadership. I learned this from Alexei Zheglov
  11. 11. LEADTIME DISTRIBUTION 75 99 85% FatTail (Weibull k value<1) 2 24 50% Long average
  12. 12. STAFF LIQUIDITY
  13. 13. THE POWERTO DRIVE CHANGE Individuals Teams Executives Single digits Triple digitsDouble digits
  14. 14. IFYOU CAN’T FIX IT, GAME IT
  15. 15. UPSTREAM DELAYS Set replenishment points Define acceptance criteria Visualize failure demand Demand shaping policies Conduct Strategy Reviews Align strategy with capability
  16. 16. IN PROCESS DELAYS Measure and predict blockers Raise placeholder tickets Cross-train Make friends - a virtual team Request SLAs WIP limit on parking lot Limit upstream work Customer acceptance criteria Floating talent pool Shared services enablement Co-locate Embed More frequent replenishment Customer-centric metrics
  17. 17. DOWNSTREAM DELAYS Earn trust Keep an open window Deploy often Devops Reconsider metrics
  18. 18. SO MANY OPTIONS! 2 24 75 99 50% 85%
  19. 19. SO MANY OPTIONS! 2 12 60 80 50% 85%
  20. 20. SO MANY OPTIONS! 2 8 45 72 50% 85%
  21. 21. THANKYOU

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