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SocialMedia	
  Marke-ng	
  
The	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  story	
  
	
  
Panos
Kontopoulos

Managing Director, Wedia

30% Technical
30% Management
40% Marketing

+

100% Digital and Social
Books I am reading
Technology	
  and	
  Internet	
  	
  
have	
  changed	
  
the	
  way	
  humans	
  communicate,	
  
professionally	
  and	
  socially	
  
We	
  are	
  spending	
  an	
  increasing	
  
:me	
  of	
  our	
  lives	
  online,	
  
producing	
  and	
  consuming	
  digital	
  
content,	
  using	
  online	
  services	
  
There	
  is	
  a	
  fundamental	
  shi;	
  	
  
in	
  the	
  way	
  people	
  research,	
  buy	
  
products	
  and	
  services	
  and	
  
become	
  loyal	
  to	
  a	
  company	
  or	
  a	
  
brand	
  
“Old”	
  Consumer	
  Journey	
  
New	
  Consumer	
  Journey	
  
New	
  Consumer	
  Journey	
  
Word	
  of	
  mouth	
  plays	
  a	
  significant	
  
role	
  during	
  our	
  decision	
  process	
  
New	
  capabili-es,	
  prac-ces	
  	
  
and	
  tools	
  need	
  to	
  be	
  invented	
  
and	
  u:lized	
  in	
  digital	
  marke:ng	
  
to	
  support	
  new	
  customer	
  journey	
  
We	
  are	
  here	
  to	
  help	
  :-­‐)	
  
Strategy	
  
Consul:ng	
  
Design	
  
Technical	
  	
  
Marke:ng	
  services	
  

Online	
  Strategy	
  
Web	
  Design	
  
Web	
  Development	
  
Mobile	
  Development	
  
Social	
  Media	
  Marke:ng	
  
Search	
  Engine	
  Marke:ng	
  
Direct	
  Marke:ng	
  
Display	
  Adver:sing	
  
Inbound	
  Marke:ng	
  	
  	
  
Social	
  Media	
  Strategy	
  
having	
  fun	
  
	
  
informing	
  	
  
	
  
suppor:ng	
  	
  
	
  
crowd	
  sourcing	
  	
  
	
  
promo:ng	
  /	
  selling	
  	
  
Goals	
  please!	
  
increase	
  fan	
  base	
  
	
  
engagement	
  level	
  	
  
	
  
response	
  :me	
  	
  
	
  
incoming	
  traffic	
  	
  
	
  
posi:ve	
  sen:ment	
  
and	
  Execu:on	
  Tac:cs	
  
produce
content
based on
editorial
calendar

publish
content
based on
engagement
statistics

promote
content
through
available
channels

ride and
extend
above the
line
campaigns

monitor,
identify and
engage
with
community

increase
community
base for
future
actions

analyze,
report and
adjust
continuously
12	
  months	
  	
  
211.000	
  fans	
  
2.500	
  Euros	
  
8	
  engagement	
  ac:vi:es	
  
1	
  dedicated	
  journalist	
  
Support	
  by	
  gazzeWa	
  team	
  
25%	
  share	
  in	
  traffic	
  	
  
60.000	
  entries	
  
20.000	
  entries	
  
30.000	
  entries	
  
8.000	
  entries	
  
	
  
2	
  pages	
  	
  
engagement!	
  
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

Daily	
  updated	
  magazine	
  
Many	
  roles	
  and	
  people	
  involved	
  
PR	
  policies	
  should	
  be	
  considered	
  
Organic	
  reach	
  is	
  low	
  
Traffic	
  genera:on	
  is	
  valuable	
  
24x7	
  monitoring	
  required	
  
Strong	
  technical	
  skills	
  required	
  
B2C	
  mainly	
  oriented	
  	
  
Sales	
  are	
  difficult	
  to	
  come	
  
Mone:za:on	
  remains	
  the	
  holy	
  grail	
  
Gamifica:on	
  could	
  be	
  the	
  answer	
  
for	
  B2C	
  
Inbound	
  Marke:ng	
  IS	
  the	
  answer	
  	
  
for	
  B2B	
  
Wedia Social Media presentation at DigitalDays

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Wedia Social Media presentation at DigitalDays