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Duke ECE 490L: How to Start New Ventures in
Electrical and Computer Engineering
Poornima Vijayashanker
poornima@femgineer.com

Jeff Glass
jeff.glass@duke.edu

Akshay Raut
ar118@duke.edu

1
Review
• Collect Feedback from Customers
• Create Team Alignment
• How to Create Product Roadmap
• How to Pick Features for a MVP

Duke ECE 490L
2
Announcements
• Lab 3 is out!
• No office hours next Wednesday.

Duke ECE 490L
3
Review Session:
Wednesday October 23, 2013
DUHatch

Idea Summary
Sign up for a session here!

4
Agenda
• Breaking down stories into features
• Prioritizing product development
• Process for shipping consistently
• Exercise

Duke ECE 490L
5
Rework

Measure

Feedback

Customer
Discovery

Process.

Release.

Usability Testing
Product Roadmap

Build.

Feasibility given
resources.

Duke ECE 490L
6
ANATOMY OF A PRODUCT ROADMAP
1. Infrastructure 2. New Features 3. Customer Requests

Sept 2011
Product
Development

Oct 2011

Reporting for
Payment
Tax time
Gateway
Integration Integrate with
Monthly Email
Optimize
Attendance

• retention
• re-engagement

Dec 2011

Jan 2012

Feb 2012

• new customers
• new source of
revenue based on
% transaction

Customize
reminder
emails for
member
retention

Multiple Login Scheduling
Integrated
with Online
Store

QuickBooks

Summary

Business
Benefit

Nov 2011

• retention
• new customers

• retention
• new customers

• retention
• new customers

• new customers
• larger studios
• increase 
revenue

Business Goal of Feature
7
Business Goal
Feature
Story
Mental Models
Duke ECE 490L
8
Mental Models
• Interview user segments
• Collect feedback
• Comb for tasks
• Looks for patterns
• Match personas to tasks
• Tasks become stories
Duke ECE 490L
9
Tasks
Travels to teach yoga.

Yoga Instructor

Teaches yoga.
Takes attendance.
Asks for payment.

Yoga Studio
Owner

Teaches at one studio.

Duke ECE 490L
10
Business goal: user acquisition
We want people to sign up!

Duke ECE 490L
11
Feature:
Sign up form

Duke ECE 490L
12
Persona (mental model):
Yoga studio owner

Duke ECE 490L
13
Tell me a story.

Duke ECE 490L
14
High Level Story:
As a yoga studio owner, I’d
like to sign up for site that
let’s me take attendance.

Duke ECE 490L
15
Need to get a little more granular.

Duke ECE 490L
16
Story:
As a yoga studio owner, to
sign up the sign up form
needs to ask me for valid
email and strong password.

Duke ECE 490L
17
1 story becomes multiple stories.

Duke ECE 490L
18
Story 1:
As a yoga studio owner, to sign up the sign up form needs to
ask me for valid email and strong password.
Story 2:
As a yoga studio owner, if I enter an email address that is
already in use I need to receive a warning.
Story 3:
As a yoga studio owner, if I enter a password that isn’t strong I
need to receive a warning.

Duke ECE 490L
19
We need to prioritize.

Duke ECE 490L
20
To prioritize need to factor complexity.

Duke ECE 490L
21
What is complexity?

Duke ECE 490L
22
Complexity is the relative difficulty of
building.

Duke ECE 490L
23
Shipping consistently is about putting a
process in place.

Duke ECE 490L
24
Storytime: process.

Duke ECE 490L
25
Your process will evolve.

Duke ECE 490L
26
Expect it to!

Duke ECE 490L
27
“You have to be agile
in your approach to
agile.”
John Quinn
VP of Engineering at Gilt Group

28
Scope creep.

Duke ECE 490L
29
AGILE MANIFESTO
CUSTOMER
COLLABORATION

over

CONTRACT
NEGOTIATION

INDIVIDUALS AND
INTERACTIONS

over

PROCESSES
AND TOOLS

RESPONDING TO
CHANGE

over

FOLLOWING A
PLAN

WORKING
SOFTWARE

over

INVEST IN
AUTOMATION
AND
ASYNCHRONOUS

FULL
DOCUMENTATION

Duke ECE 490L
30
3 user story buckets

Someday
Backlog
Current

Duke ECE 490L
31
Tools

Duke ECE 490L
32
Prioritizing Stories
• Building the basics.
• Breading down stories into basic components.
• Handling scope creep
• Re-prioritizing stories.
• Test (internally) + Ship + Test (early adopters)

Duke ECE 490L
33
Someday: unsorted stories
Backlog: prioritized stories
Current: started stories

Duke ECE 490L
34
Demo.

Duke ECE 490L
35
PRODUCT DEVELOPMENT

36

36
Bugs.

Duke ECE 490L
37
Rework

Measure

Feedback
(Improvements and
Enhancements)

Customer
Discovery

Process.

Release.

Usability Testing
Product Roadmap

Build.

Feasibility given
resources.

Duke ECE 490L
38
Understand your speed.

Duke ECE 490L
39
Understand your team’s speed.

Duke ECE 490L
40
Building a Sustainable
Business

Iterate on
Product

Grow a Team

Ship Product

Scale Customer
Acquisition

Fundraising

Duke ECE 490L
41
Break it down to the most basic value
proposition.

Duke ECE 490L
42
EXERCISE

KEY OBJECTIVE(S)

AGENDA

Understand how to build
a feature within the
context of a business
goal, and break it down
into stories.

10
minutes

1.Choose a business goal from last
week’s product roadmap exercise.
2.Pick one feature.
3.Break the feature down into stories.
4.Highlight scope creep!

DELIVERABLE

RESOURCES

Stories for one feature.

Sprint.ly

43
Review
• Breaking down stories into features
• Prioritizing product development
• Process for shipping consistently
• Exercise

Duke ECE 490L
44

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Lecture 14: Product Management