17. Promote cohesion & enable motivation
• Give and receive qualified feedback!
• Share & co-develop big picture & vision!
• Team building!
• Deal with hygiene factors (Herzberg)!
• Deal with bad apples (Felps)!
• Coaching for individual blockers
17
Herzberg’s Two-Factors theory
Felps et al. - How, when and why bad apples spoil the barrel
21. Executors => Distributed brain
• Enable, empower!
!
!
!
!
!
• BUT:!
• Learning takes
time! => Slack
21
Tom DeMarco - “The key role of
middle management is reinvention”
22. Leadership: Organisational Trait
O’Toole & Pasternak, “When Leadership is an organisational trait”
Wimmer, “Führung und Organisation - zwei Seiten ein und
22
derselben Medaille”!
25. SMs and POs: Typical Plan
25
ScrumMaster and Product Owner individual coaching
ScrumMaster and
Product Owner
Leadership Training
Individual Mentoring
Basic Agile Training
Advanced Agility
Topics
Soft Skills Training
Initiating Agility Installing Agility Perfecting Agility
Training
Coaching
Facilitating
Mentoring
Organisation
ScrumMaster and
Product Owner
Team
Individuals
Perfecting
Agilit Installing y
Agility
Stabilising
Processes +
Initiating
Agility
Time
27. 27
Mount
Corporate Dates!
Manager
IT Manager
CEO
VP Division
Manager
Manager
Agile Team Other Teams
Shareholders
Customer
Manager
Customer
Customer Staff
Support
Organisational Agility
Stress Line
Plans!
Revenue forecasts!
Dates!
Deliverables!
Emergent processes
Agile Values
34. Growing coaching
(and mentoring)
skills
• Learn to ask the right &
difficult questions!
• Support reflection &
innovation processes!
• Support people’s growth
34
Bateson - The difference that makes a difference