2. The Most Asked Questions
1. What are the business objectives? (e.g. increase market share)
2. What are the communications objectives? (e.g. increase brand awareness)
3. What are the campaign objectives? (e.g. education, CRM)
4. What is the role of mobile in this campaign?
5. What is the creative idea? Are there limitations?
6. Who is the campaign aimed at? (e.g. demographics, socio-demographics, values)
7. Which territories is this for?
8. What is the overall budget for this campaign?
9. What is the budget allocated for mobile? (e.g. development and media)
10. When will the campaign be live?
11. When will it end?
12. Is there a copy deadline for creative?
3. The Process for Mobile Marketing
Campaign is simple
Marketing Challenge
The Idea
The Experience Journey
8. Use a Consumer Usage Mapping Chart
This allows you to know exactly what your
consumer is doing & how much of what aspect of
mobile is being consumed.
20. App or Not to App
App No App
Have sufficient long term content plan Do not have sufficient content
Achieves a business goal Business goal is short term / tactical
Have IT staff to support long term development Do have budgets to support long term
Want to access device level features Just want to be present on mobile devices
34. Evaluating Rich Media Campaigns
OS Performance Impressions Clicks Ad CTR Total Page Views 25,421
Android 6,161,183 41,986 0.68% Unique Page Views 18,774
iOS 4,003,315 21,320 0.53% Average Time Spent 0:04:41
Total 10,164,498 63,306 0.62% Events 0 500 1000 1500
Game: Start Game 1,390
Game: Start Game
Operator Performance Impressions Clicks Ad CTR Game: Q1 904
Game: Q2 451 Game: Q1
MobileOne SG 1,800,987 11,530 0.64%
Game: Q3 408
SingTel SG 520,543 1,258 0.24% Game: Q2
Game: Q4 398
StarHub SG 2,789,738 18,539 0.66%
Game: Q5 386 Game: Q3
WiFi 5,053,230 31,979 0.63% Game: Replay 155
Total 10,164,498 63,306 0.62% Link: Sample Product 16 Game: Q4
Link: Go to final page 31 Game: Q5
Ad Size Performance Impressions Clicks Ad CTR Link: FB Share 4
300*250 54,052 513 0.95% Link: Twitter Share 4 Game: Replay
320*48 3,663,456 17,440 0.48% Link: Go To Website 229
320*50 6,446,990 45,353 0.70% Grand Total 4,376
Total 10,164,498 63,306 0.62% Engagement Level 17%
35. Measuring Success
Going back to what you set to achieve
Business Metrics Media Metrics
Sales / Registrations Clicks
App Downloads Dwell Time / Engagement Rate
Coupon Redemption Social Shares
Brand Uplift Time Spent
36.
37. Mobile Needs to integrated part of
the marketing challenge
We must identify what role Mobile
will play in our marketing mix
Measure & track success to
business.