SlideShare a Scribd company logo
1 of 39
Download to read offline
Pro-Manage Consulting Services
Apartment Management Relational Database System
MIS 6326
Summer 2014
Dr. Ryu
Kyra Detwiler, Pragati Bora, Priya Narayanan, Peter Bellino
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
2
TABLE OF CONTENTS
Page No. Content
02 Table of Contents
03 Problem Description
03 Problem Statement
03 Organizational Description
03 Company Overview
03 Client Overview
04 Employees
04 Units
04 Residents
05 Workorders
05 Suppliers
05 Leases
06 Scope of Database
06 Workorder
06 JobType
07 Units
07 Lease
07 Resident
08 Occupants
08 Lease_Payment
09 PaymentCategory
09 PaymentType
09 Supplier_Order
09 Supplier
10 Part
10 WorkOrder_Part
10 Emplolyee_WorkOrder
11 Employee
12 Entity Relationship Diagram
13 Relational Database Schema
15 Main Menu and Data Input Screen Forms
38 Contributions Page
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
3
PROBLEM DESCRIPTION
Problem Statement
Since 2008, there has been substantial growth in residential apartment and
communal living properties, like dormitories, senior living centers, extended-stay
residences, and others management properties. One of the largest challenges in
maintaining operating as a landlord or property manager is balancing the various
dynamics that occur daily regarding new residents, requests for repairs, and
balancing payments and invoices. A professional system that integrates the
important information like lease obligations, resident details, work requests,
payments from tenants and to suppliers is a requirement in order to maintain the
property, operate efficiently, and ensure resident’s satisfaction. Our company,
Pro-Manage Consulting, Inc. has designed a system that can help a property
manager maintain their community in a centralized system.
Organizational Description
Company Overview
Pro-Manage Consulting, Inc. is a software development company that designs and
implements management systems for single and multi-unit residential property
management companies and was founded by four students at the University of
Texas at Dallas.
Client Overview
In this example, the client, University Village Apartments, located on the campus
of the University of Texas at Dallas has installed the Pro-Manage Apartment
Management System. With this system, the property management team will be
able to insert new resident information, create leases for apartments, accept
payments for rent and track payments to suppliers.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
4
Employees
Although in a real-world application, all employees would need to be documented
into the Pro-Manage system, in this example, we have used 4 employees as
maintenance workers who help repair issues submitted on a customer’s
workorder.
Units
In this example, University Village has 25 units, ranging in size square footage size,
from 650 sqft. to 1090 sqft. and number of bedrooms and bathrooms, with
between 1 and 2 bedrooms, and 1 or 2 bathrooms, depending on the unit size.
Residents
Although most apartment complexes would prefer to have a very high occupancy
rate, due to operating without a comprehensive management system, University
Village has suffered a significant move-out rate, resulting in only 20 residents
currently holding leases within the complex.
Workorders
One of the advantages to tenants in an apartment is that they can call the
apartment’s management office and place workorder requests with the staff of
the apartment complex to have repairs made. One of the most important
functions that this system performs is to allow the complex to track the status,
estimated times to complete and estimated and actual costs related the
requested task.
Suppliers
In order to resolve the workorders that might be placed with the apartment staff,
the complex must have specific suppliers in order to provide the needed
replacement items that meet their needs, either in quality, style, or cost, such as
light bulbs or patches of carpet.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
5
Leases
The backbone of every residential community is effective management of leases,
from keeping records on current contracts to knowing when new units might
become available. The lease outlines the expectations of both the resident and
the management company, including the agreed amount of rent due each month
and security deposits paid. Effective reporting on the lease element of the
apartment’s operations can spell the difference between successful management
and a failing community.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
6
SCOPE OF DATABASE
WorkOrder
This project began as a focus on how to manage workorder requests from tenants
in a managed property, however as we continued to develop this application, we
found that there were many more items that were critical to the operations of a
property management service, and expanded our scope to include these items.
However, WorkOrder was the foundation around which this project was
developed. This table tracks each work order request through a WorkOrderID,
which is the primary key. The UnitNo is a foreign key from the Units table, as
each workorder must have a Unit number attached to it. Next the WOType is
based on the JobType coming from the JobType table. WODate accepts a date
that the work order was created, so that a starting point can be determined when
the issue was reported. Priority is an descriptor ranging from “Low, Medium,
High, Urgent”. ProblemDescription is a field that permits a note that provides
more specific details about the problem. CompletionDate identifies the date that
the workorder was completed. StartDate is the date that the actual work started
on the issue, different from the WODate as there may be a delay between when
the workorder was submitted and the activity actually began. Finally,
PermissionToEnter is an attribute that identifies whether the apartment’s
employees may enter the premise to complete the workorder without the
presence of the tenant. If a tenant does not give permission, appointment details
are noted in the ProblemDescription field so that the task may be completed in a
timely manner to the tenant’s satisfaction.
Job Type
This table contains a two attributes, JobType.as the primary key, and Estimated
Hours as an attribute. The JobType is an item like “Change Light bulb” and has an
expected amount of time that would be required to complete the associated task,
such as “5 minutes.” This permits the property manager to know how much time
each workorder might take.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
7
Units
The Units table is built around UnitNo as the primary key, as each apartment
complex may only have a single location labeled as “Unit #A1” for example. In
this table, attributes like Area_SqFt, Bedroom, Bathroom, and Garage indicate the
unit size (in square footage), number of bedroom, number of bathrooms, and
presence of an attached garage, respectively. Also, a Notes field is present to
allow any special notes about the specific unit to be documented, such as a
sunroom or patio.
Lease
As this project has developed, the Lease table has become critical to the overall
success of this project. This table uses a unique “LeaseID” as the primary key to
track each individual lease maintained within the community. The ResidentID and
UnitNo are foreign keys from the Resident and Unit tables respectively, outlining
who is associated with the lease and which unit it is applicable to. Other details,
such as LeaseDate, LeaseStartDate, and LeaseEndDate may be documented to
show when the lease was drafted and the effective start and end dates. The
LeaseTerm attribute provides the expected duration of the lease and is present
because some leases may need to be terminated early due to unforeseen
circumstances between either the tenant or property. MonthlyRent,
SecurityDeposit, and PetDeposit are all attributes that are available to indicate
what the agreed monthly rent will be, as well as the presence of any deposits,
either for security towards potential damages, or for pets, and the expected costs
associated with turning over a unit to prepare for new tenants.
Resident
As foreign key to the Lease table, the ResidentID is the primary key of the
Resident table. This item identifies each resident that is listed on the lease.
However this is slightly different from an occupant. The Resident is the primary
individual on the lease, with others listed in a subordinate position to the
resident. This table provides information captured from the Occupants table
about the Resident, including the name through the ResidentFirstName and
ResidentLastName fields, contact information through the ResidentEmailAddress,
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
8
ResidentMobileNumber and ResidentHomeNumber. The Attachment field on the
Resident table permits the presence of a photograph, scanned image of a state-
issued ID, or other image to be included in the resident’s record. Finally a Notes
field is provided so that any additional details maybe documented about the
specific resident and their group.
Occupants
The Occupants table uses a primary key developed from both a unique ResID and
a unique MemberNo. The ResID, which provides the primary key for the Resident
table, is used to identify a group of residents that might be within a unit. The
MemberNo is used to identify the individual occupants that might be residing
within a residence. Only basic name information is needed, captured through the
OccupantFirstName and OccupantLastName fields. This table is used to capture
information about all persons residing within the community, including those that
might not be signors of the lease, such as a minor child, or that might be in a
subordinate position on the lease, such as a spouse or roommate. Each group of
residents will have a unique ResID, such as 005, and then a MemberID based on
their position on the lease, with the primary Resident having the “01” identifier,
and others having a subsequent number based on their position, such as “02”,
“03”, “04”, and so on.
Lease_Payment
In order for a managed property to remain financially viable, it must track every
dollar that is owed to it through it’s lease agreements. The Lease_Payment table
tracks each payment made with a unique PaymentID, which serves as the primary
key for this table. Each payment made will be attributed to a specific LeaseID
from the Lease table, and is used to match the payment to the appropriate payee
and lease. Other details, including payment type and payment category are
foreign keys, and used to correctly match each payment to the charge needing
remuneration. Other fields included are PaymentDate, PaymentAmount,
ReferenceNo, and PaymentDueDate provide additional details that are captured
referencing the Payment Date, amount paid, transaction reference number (such
as through a credit card transaction), and due date for payment respectively.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
9
PaymentCategory
This table outlines different types of payments to be made, such as “Rent”,
“Utilities”, or “Fees”, such as for a late rental payment or as a processing fee for
running background applications on new residents. The PaymentCatID is the
primary key and is used to identify a specific category of payment to be made.
The PaymentCategory is a textual description s that identifies the payment
category with more details than just a identifying number.
PaymentType
This table uses a PaymentTypeID as the primary key to differentiate between
different payment types, which are defined in a text format through the
PaymentType field. This can include types of payment like cash, check, Visa,
MasterCard, or others.
Supplier_Order
The Supplier_Order table is used to track order requests to suppliers for various
parts , or other consumables. Using a primary key of OrderID to track each order
through a unique and ascending order number, this table also tracks the part
numbers ordered, using PartNo as a foreign key from the Part table and a
SupplierNo, which is used to identify approved suppliers, the list of which is
contained on the Supplier table. Other details of this item include a payment
type, gleaned from the aforementioned PaymentType table, and transaction date
and amount, documented in the TransactionDate and TransactionAmount fields
correspondingly.
Supplier
The primary key of the Supplier table is the SupplierNo field, which identifies each
approved supplier through a unique number. Additional information is captured
about each supplier, including the name of the supplier, their address, including
street, city, state, and zip code information, and their contact phone number.
This information is contained in the SupplierName, SupplierStreet, SupplierCity,
SupplierState, SupplierZip, and SupplierPhoneNumber fields individually.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
10
Part
In order to keep track of what specific parts are used throughout the property,
the Part table allows the management company to maintain an ongoing inventory
and ensure that they order the correct replacement items, such as the correct
style and color of carpet for replacements, or the correct type of light bulb for
specialty fixtures throughout the complex. Using a unique part number to
identify each specific part, other details are also captured such as the part name
(held in the PartName field), the description of the part (PartDescription), the Unit
Price for the part (UnitPrice) and quantity available in inventory
(QuantityAvailable). If the quantity of a part is less than that which is required, a
Supplier Order can be placed with the specific supplier to reorder more units of a
specific item.
WorkOrder_Part
Coming back to the work order management function of this application, the
WorkOrder_Part table is designed to allow the management company to track
required amount of parts needed on a specific workorder. Using PartNo from the
Part table and WorkOrderID from the WorkOrder table as primary and foreign
keys, this table aids in ensuring that the required parts are accounted for prior to
starting on a workorder, with the hopes of avoiding delays in resolving the
workorder due to needing to order additional parts after the work has begun.
Employee_WorkOrder
The workorder submitted by tenants must be completed by apartment property
employees. In order to track employees and the jobs that they have worked, the
Employee_WorkOrder table is needed to identify the employee that worked on a
project, the specific project that they worked on, and other pertinent details, such
as the actual hours worked on a task, the status of the workorder, the completion
date of the item, as well as resident feedback about the task and an overall rating
between “1” to “5” with a score of “5” being very good. This table uses the
EmployeeID from the Employee table and the WorkOrderID from the WorkOrder
table as primary keys to track the details of each completed work request.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
11
Employee
The final table that we created for this project at this time is the Employee table
to identify the numerous employees that work for the property. Each employee
is provided an Employee ID which serves as the primary key of this table in the
EmployeeID field. Other details are documented about the employee as well,
including their job title (EmpJobTitle), their name (EmpFirstName and
EmpLastName), their home address (EmpStreet, EmpCity, EmpState,
EmpZipCode), and contact information (EmpPhoneNumber).
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
12
ENTITY RELATIONSHIP DIAGRAM
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
13
RELATIONAL DATABASE SCHEMA
Unit (UnitNo, Area_Sqft, Bedroom, Garage, Notes, Photographs)
Resident (Res_ID, ResFirstName, ResLastName, ResEmailAddress,
ResHomePhone, ResMobilePhone, Attachment, Notes)
Resident.ResFirstName NOT NULL
Resident.ResLastName NOT NULL
Occupant (Res_ID, Member_No, Occupant_FirstName, Occupant_LastName)
Occupant.Res_ID references Resident.Res_ID
Lease (Lease_ID, Res_ID, UnitNo, LeaseDate, LeaseStartDate, LeaseEndDate,
LeaseTerm, MonthlyRent, SecurityDeposit, PetDeposit)
Lease.Res_ID references Resident.Res_ID
Lease.UnitNo references Unit.UnitNo
Lease.UnitNo NOT NULL
Lease.Res_ID NOT NULL
PaymentType (PaymentType_ID, PaymentType)
PaymentType.PaymentType NOT NULL
PaymentCategory (PaymentCatID, PaymentCategory)
PaymentCategory.PaymentCategory NOT NULL
LeasePayment (LeasePaymentID, LeaseID, PaymentType, PaymentCategory,
PaymentDate, PaymentDueDate, PaymentAmount, ReferenceNo)
LeasePayment.LeaseID references Lease.LeaseID
LeasePayment.PaymentType references PaymentType.PaymentType_ID
LeasePayment.PaymentCategory references PaymentCategory.PaymentCatID
LeasePayment.LeaseID NOT NULL
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
14
JobType (JobType, EstimatedHours)
JobType.EstimatedHours NOT NULL
WorkOrder (WorkOrderID, UnitNo, WOType, WODate, Priority,
ProblemDescription, CompletionDate, StartDate, PermissionToEnter)
WorkOrder.UnitNo references Unit.UnitNo
WorkOrder.WOType references JobType.JobType
WorkOrder.UnitNo NOT NULL
Employee (Employee_ID, EmpJobTitle, EmpFirstName, EmpLastName, EmpStreet,
EmpCity, EmpState, EmpZipCode, EmpPhoneNumber)
Employee.EmpFirstName NOT NULL
Employee.EmpLastName NOT NULL
Employee_WorkOrder (EmployeeID, WorkOrderID, Actual Hours, Status,
CompletionDate, ResidentFeedback, Rating)
Employee_WorkOrder.EmployeeID references Employee.Employee_ID
Employee_WorkOrder.WorkOrderID references WorkOrder.WorkOrderID
Part (PartNo, PartName, PartDescription, UnitPrice, QuantityAvailable)
WorkOrder_Part (PartNo, WorkOrderID, Quantity)
Supplier (SupplierNo, SupplierName, SupplierStreet, SupplierCity, SupplierState,
SupplierZip, SupplierPhoneNumber)
Supplier_Order (OrderID, PartNo, SupplierNo, PaymentTypeID, TransactionDate,
TransactionAmount)
Supplier_Order.PartNo references Part.PartNo
Supplier_Order.SupplierNo references Supplier.SupplierNo
Supplier_OrderPaymentTypeID references PaymentType.PaymentTypeID
Supplier_Order.PartNo NOT NULL
Supplier_Order.SupplierNo NOT NULL
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
15
MAIN MENU AND DATA INPUT SCREEN FORMS
Main Menu
The main menu allows navigation to the Lease, Units, Suppliers, Residents,
Employees, and Work Orders and to the Reports menu.
Description of Buttons
Units Button Navigate to Units
Resident Details button Navigate to Resident Details
Reports button Navigate to Reports Menu
Lease Details button Navigate to Lease Details
Suppliers button Navigate to Supplier Details
Employees button Navigate to Employee Details
WorkOrders button Navigate to WorkOrders
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
16
Lease Details – from Main Menu
This form gives details of all the leases and the associated Payment History
related to particular lease
Description of Buttons
Units Button Navigate to Units
Resident button Navigate to Resident Details
New Lease button Make a New Lease Record
Close button Exit
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
17
Lease Details>>New Lease:
By clicking on the New Lease button, the Property Management Team can add
new leases. Navigation to the Unit or Resident forms is possible through the
buttons at the top.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
18
Supplier>>from Main Menu:
This form provides information of individual suppliers and the parts associated to
them. The Payment Transactions related to each Supplier can also be viewed
here. We can also navigate to the Supplier List and Orders through buttons at the
top.
Description of Buttons
Add New Supplier Button To Add new supplier data to DB
Supplier List button View complete list of Suppliers
Order Order New Parts
Close button Exit
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
19
Add New Supplier
Supplier List
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
20
Submit new order
By clicking on the Order button in the Supplier form, the Property Management
Team can view all the Order placed to the individual Suppliers.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
21
Employee – from Main menu
This form provides the information of individual Employee and the Work Orders
associated with them.
Description of Buttons
Create Wororders Button To Create new Workorder
WorkOrders button View complete list Workorders by an
employee
Close button Exit
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
22
Employee Work Order
This form provides you the Employee specific Work Order information.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
23
Units >> from Main Menu –
This form will give the detailed information of all the units along with the details
of the current residents.
Description of Buttons
Vacant Units List of vacant Units
Expiring Leases List of Expiring Leases
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
24
Vacant Units
List of Vacant Units
Expiring Leases
List of leases about to expire in next 75 days.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
25
Resident Details >> from main menu
This form provides detailed information of the residents of University Village
Apartments. Both current and past residents can be viewed in the resident details
form.
Description of Buttons
Add New Resident Button To add new customer
Lease Details button Navigate to lease details
Close button Exit
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
26
Add new resident
This form allows the Property Management Team to add new residents by clicking
on the ’Add New Resident’ button in the Resident Details page.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
27
Work order – from main menu
This form provides detailed information of all the work orders.
Description of Buttons
Create New WorkOrder Button To create new Workorder
Employees button To Employee Details
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
28
Create new work order
By clicking on the ‘Create New WorkOrder’ button, we can create new work
orders.
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
29
Reports>>From Main Menu
List of various generated reports facilitates easy navigation to required report
The description of various reports is in table below and Screenshots Follow
Report Description
Expiring Leases Report A report of all leases about to expire in next 75
days
Employee Feedback Report Aggregated report of all employee feedbacks and
rating
Security Deposit Refund Letter A report needed to refund security deposit of a
customer leaving apartment
Payments by Lease Report Earnings from each lease (Total payments
received)
Supplier Transaction Report Transactions in $ with each supplier by parts
WorkOrders by Year Report Maintenance requests raised during a year
Suppliers History $ Amount transactions with supplier over a
selected period
Resident Contact Book A handy list of all resident contacts (Directory)
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
30
Expiring Leases Report
A report of all leases about to expire in next 75 days
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
31
Employee Feedback by workorder Report:
Aggregated report of all employee feedbacks and rating
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
32
Security Deposit Refund Letter
A report needed to refund security deposit of a customer leaving apartment
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
33
Payments by Lease Report
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
34
Supplier Transaction Report
Transactions in $ with each supplier by parts
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
35
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
36
WorkOrders by Year Report
Maintenance requests rose during a year
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
37
Suppliers History
$ Amount transactions with supplier over a selected period
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
38
Resident Contact Book
A handy directory of all customer contacts
CONTRIBUTION PAGE
Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014
39
Kyra Detwiler
 Collected screenshots of menu, input and form screens, and reports, and
provided descriptions of each.
 Contributed to idea, provided feedback and collaborated on outline of
ERD and database.
Pragati Bora
 Designed database in Access, created forms, reports, and menu screens.
 Collaborated on outline of ERD and report.
Priya Narayanan
 Designed ERD and relational model schema.
 Contributed to idea and collaborated on outline of database, ERD, and
report.
Peter Bellino
 Wrote problem description, company outline, database scope, and
compiled report.
 Contributed to idea and collaborated on outline of database and ERD.

More Related Content

What's hot

Property Management System Abstract 2017
Property Management System Abstract 2017Property Management System Abstract 2017
Property Management System Abstract 2017ioshean
 
Online real estate management system
Online real estate management systemOnline real estate management system
Online real estate management systemYasmeen Od
 
Synopsis for property portal projects for final year students
Synopsis for property portal projects for final year studentsSynopsis for property portal projects for final year students
Synopsis for property portal projects for final year studentsSkyblue.aero
 
E property project documentation
E property project documentationE property project documentation
E property project documentationMusakkhir Sayyed
 
Online real estate management system
Online real estate management systemOnline real estate management system
Online real estate management systemnishi711
 
Database Management Systems Project
Database Management Systems ProjectDatabase Management Systems Project
Database Management Systems ProjectRajesh ilango
 
The real Estate Project Proposal Reprot
The real Estate Project Proposal ReprotThe real Estate Project Proposal Reprot
The real Estate Project Proposal Reprotarun_solanki
 
Real estate management syem
Real estate management syemReal estate management syem
Real estate management syemsrivijaymanickam
 
Property dealing , A .net project
Property dealing , A .net projectProperty dealing , A .net project
Property dealing , A .net projectAnjali Kamboj
 
Project report on ONLINE REAL ESTATE BUSINESS
Project report on ONLINE REAL ESTATE BUSINESSProject report on ONLINE REAL ESTATE BUSINESS
Project report on ONLINE REAL ESTATE BUSINESSDivyesh Shah
 
House Rental Management System Presentation
House Rental Management System PresentationHouse Rental Management System Presentation
House Rental Management System PresentationRohanRajMudvari
 
presentation on property buy and sell
presentation on property buy and sellpresentation on property buy and sell
presentation on property buy and sellHarshikesh Kumar
 
Apartment manageemnt system
Apartment manageemnt systemApartment manageemnt system
Apartment manageemnt systemMayankgautam19
 
Real Estate Management System in Vb.Net
Real Estate Management System in Vb.NetReal Estate Management System in Vb.Net
Real Estate Management System in Vb.NetNafis Shaikh
 
Apartment management system web application project
Apartment management system web application projectApartment management system web application project
Apartment management system web application projectFAKHRUN NISHA
 
Project presentation
Project presentationProject presentation
Project presentationAkhilAlex13
 
Presentation on House Rent Management System
Presentation on House Rent Management SystemPresentation on House Rent Management System
Presentation on House Rent Management SystemRihab Rahman
 

What's hot (20)

Property Management System Abstract 2017
Property Management System Abstract 2017Property Management System Abstract 2017
Property Management System Abstract 2017
 
Online real estate management system
Online real estate management systemOnline real estate management system
Online real estate management system
 
Synopsis for property portal projects for final year students
Synopsis for property portal projects for final year studentsSynopsis for property portal projects for final year students
Synopsis for property portal projects for final year students
 
E property project documentation
E property project documentationE property project documentation
E property project documentation
 
Online real estate management system
Online real estate management systemOnline real estate management system
Online real estate management system
 
Real Estate
Real Estate Real Estate
Real Estate
 
Database Management Systems Project
Database Management Systems ProjectDatabase Management Systems Project
Database Management Systems Project
 
The real Estate Project Proposal Reprot
The real Estate Project Proposal ReprotThe real Estate Project Proposal Reprot
The real Estate Project Proposal Reprot
 
Real estate management syem
Real estate management syemReal estate management syem
Real estate management syem
 
Property dealing , A .net project
Property dealing , A .net projectProperty dealing , A .net project
Property dealing , A .net project
 
Srs documentation
Srs documentationSrs documentation
Srs documentation
 
Project report on ONLINE REAL ESTATE BUSINESS
Project report on ONLINE REAL ESTATE BUSINESSProject report on ONLINE REAL ESTATE BUSINESS
Project report on ONLINE REAL ESTATE BUSINESS
 
House Rental Management System Presentation
House Rental Management System PresentationHouse Rental Management System Presentation
House Rental Management System Presentation
 
presentation on property buy and sell
presentation on property buy and sellpresentation on property buy and sell
presentation on property buy and sell
 
Apartment manageemnt system
Apartment manageemnt systemApartment manageemnt system
Apartment manageemnt system
 
Real Estate Management System in Vb.Net
Real Estate Management System in Vb.NetReal Estate Management System in Vb.Net
Real Estate Management System in Vb.Net
 
House rent system
House rent systemHouse rent system
House rent system
 
Apartment management system web application project
Apartment management system web application projectApartment management system web application project
Apartment management system web application project
 
Project presentation
Project presentationProject presentation
Project presentation
 
Presentation on House Rent Management System
Presentation on House Rent Management SystemPresentation on House Rent Management System
Presentation on House Rent Management System
 

Viewers also liked

COMBINATIONAL CIRCUITS & FLIP FLOPS
COMBINATIONAL CIRCUITS & FLIP FLOPSCOMBINATIONAL CIRCUITS & FLIP FLOPS
COMBINATIONAL CIRCUITS & FLIP FLOPSStarlee Lathong
 
The property management system
The property management systemThe property management system
The property management systemMary Grace Mancao
 
Online Crime Management system
Online Crime Management system Online Crime Management system
Online Crime Management system shinyvaibhav
 
Project Report On Online Crime Management Application
Project Report On Online Crime Management ApplicationProject Report On Online Crime Management Application
Project Report On Online Crime Management Applicationsatvirsandhu9
 
Crime Record Management System (CRMS)
Crime Record Management System (CRMS)Crime Record Management System (CRMS)
Crime Record Management System (CRMS)Zara Tariq
 

Viewers also liked (6)

COMBINATIONAL CIRCUITS & FLIP FLOPS
COMBINATIONAL CIRCUITS & FLIP FLOPSCOMBINATIONAL CIRCUITS & FLIP FLOPS
COMBINATIONAL CIRCUITS & FLIP FLOPS
 
The property management system
The property management systemThe property management system
The property management system
 
Online Crime Management system
Online Crime Management system Online Crime Management system
Online Crime Management system
 
Project Report On Online Crime Management Application
Project Report On Online Crime Management ApplicationProject Report On Online Crime Management Application
Project Report On Online Crime Management Application
 
Crime Record Management System (CRMS)
Crime Record Management System (CRMS)Crime Record Management System (CRMS)
Crime Record Management System (CRMS)
 
Crime file
Crime fileCrime file
Crime file
 

Similar to Property management system database

Modernization of Northwood Housing Society using Salesforce CRM
Modernization of Northwood Housing Society using Salesforce CRMModernization of Northwood Housing Society using Salesforce CRM
Modernization of Northwood Housing Society using Salesforce CRMKaushik Rajan
 
Modernization of northwood housing society using salesforce crm
Modernization of northwood housing society using salesforce crmModernization of northwood housing society using salesforce crm
Modernization of northwood housing society using salesforce crmSindhujanDhayalan
 
IRJET-Online Real Estate Portal
IRJET-Online Real Estate PortalIRJET-Online Real Estate Portal
IRJET-Online Real Estate PortalIRJET Journal
 
Database Foundation Project
Database Foundation ProjectDatabase Foundation Project
Database Foundation ProjectAnvitha Ananth
 
Construction Accounting Software Overview
Construction Accounting Software OverviewConstruction Accounting Software Overview
Construction Accounting Software OverviewRichard Buse
 
IRJET - Help Care Management System
IRJET - Help Care Management SystemIRJET - Help Care Management System
IRJET - Help Care Management SystemIRJET Journal
 
Cloud computing customer relationship management for online rental system
Cloud computing customer relationship management for online rental systemCloud computing customer relationship management for online rental system
Cloud computing customer relationship management for online rental systemIRJET Journal
 
WEB BASED APPLICATION ON FLATMATE SEARCHINGSYSTEM
WEB BASED APPLICATION ON FLATMATE SEARCHINGSYSTEMWEB BASED APPLICATION ON FLATMATE SEARCHINGSYSTEM
WEB BASED APPLICATION ON FLATMATE SEARCHINGSYSTEMIRJET Journal
 
Assignment 1 - Software
Assignment 1 - SoftwareAssignment 1 - Software
Assignment 1 - SoftwareKai Yun Pang
 
LAND REGISTRY SYSTEM USING BLOCKCHAIN
LAND REGISTRY SYSTEM USING BLOCKCHAINLAND REGISTRY SYSTEM USING BLOCKCHAIN
LAND REGISTRY SYSTEM USING BLOCKCHAINIRJET Journal
 
BMIS 325CMS Project – Phase I Grading RubricNote Screenshots .docx
BMIS 325CMS Project – Phase I Grading RubricNote Screenshots .docxBMIS 325CMS Project – Phase I Grading RubricNote Screenshots .docx
BMIS 325CMS Project – Phase I Grading RubricNote Screenshots .docxhartrobert670
 
MBA_NewsLink_Countdown_to_TRID_4_10_15_2
MBA_NewsLink_Countdown_to_TRID_4_10_15_2MBA_NewsLink_Countdown_to_TRID_4_10_15_2
MBA_NewsLink_Countdown_to_TRID_4_10_15_2John I. Vong
 
E-PROPERTY BID: THE SMART APPROACH
E-PROPERTY BID: THE SMART APPROACHE-PROPERTY BID: THE SMART APPROACH
E-PROPERTY BID: THE SMART APPROACHIRJET Journal
 
Legal Suits – Court Case, Client Attorney App
Legal Suits – Court Case, Client Attorney AppLegal Suits – Court Case, Client Attorney App
Legal Suits – Court Case, Client Attorney AppIRJET Journal
 
Core_Services_White Papers Oracle Service PUR.pdf
Core_Services_White Papers Oracle Service PUR.pdfCore_Services_White Papers Oracle Service PUR.pdf
Core_Services_White Papers Oracle Service PUR.pdfTarigTaha3
 
Step-by-Step Guide to Eval NSPs 2016
Step-by-Step Guide to Eval NSPs 2016Step-by-Step Guide to Eval NSPs 2016
Step-by-Step Guide to Eval NSPs 2016Eric Hyman
 
Real Estate & Construction ERP Solutions
Real Estate & Construction ERP Solutions Real Estate & Construction ERP Solutions
Real Estate & Construction ERP Solutions Raja Suresh
 
Online Property Management System
Online Property Management SystemOnline Property Management System
Online Property Management SystemIRJET Journal
 

Similar to Property management system database (20)

Modernization of Northwood Housing Society using Salesforce CRM
Modernization of Northwood Housing Society using Salesforce CRMModernization of Northwood Housing Society using Salesforce CRM
Modernization of Northwood Housing Society using Salesforce CRM
 
Modernization of northwood housing society using salesforce crm
Modernization of northwood housing society using salesforce crmModernization of northwood housing society using salesforce crm
Modernization of northwood housing society using salesforce crm
 
IRJET-Online Real Estate Portal
IRJET-Online Real Estate PortalIRJET-Online Real Estate Portal
IRJET-Online Real Estate Portal
 
Database Foundation Project
Database Foundation ProjectDatabase Foundation Project
Database Foundation Project
 
Construction Accounting Software Overview
Construction Accounting Software OverviewConstruction Accounting Software Overview
Construction Accounting Software Overview
 
IRJET - Help Care Management System
IRJET - Help Care Management SystemIRJET - Help Care Management System
IRJET - Help Care Management System
 
Cloud computing customer relationship management for online rental system
Cloud computing customer relationship management for online rental systemCloud computing customer relationship management for online rental system
Cloud computing customer relationship management for online rental system
 
WEB BASED APPLICATION ON FLATMATE SEARCHINGSYSTEM
WEB BASED APPLICATION ON FLATMATE SEARCHINGSYSTEMWEB BASED APPLICATION ON FLATMATE SEARCHINGSYSTEM
WEB BASED APPLICATION ON FLATMATE SEARCHINGSYSTEM
 
Assignment 1 - Software
Assignment 1 - SoftwareAssignment 1 - Software
Assignment 1 - Software
 
LAND REGISTRY SYSTEM USING BLOCKCHAIN
LAND REGISTRY SYSTEM USING BLOCKCHAINLAND REGISTRY SYSTEM USING BLOCKCHAIN
LAND REGISTRY SYSTEM USING BLOCKCHAIN
 
BMIS 325CMS Project – Phase I Grading RubricNote Screenshots .docx
BMIS 325CMS Project – Phase I Grading RubricNote Screenshots .docxBMIS 325CMS Project – Phase I Grading RubricNote Screenshots .docx
BMIS 325CMS Project – Phase I Grading RubricNote Screenshots .docx
 
MBA_NewsLink_Countdown_to_TRID_4_10_15_2
MBA_NewsLink_Countdown_to_TRID_4_10_15_2MBA_NewsLink_Countdown_to_TRID_4_10_15_2
MBA_NewsLink_Countdown_to_TRID_4_10_15_2
 
Social review
Social reviewSocial review
Social review
 
E-PROPERTY BID: THE SMART APPROACH
E-PROPERTY BID: THE SMART APPROACHE-PROPERTY BID: THE SMART APPROACH
E-PROPERTY BID: THE SMART APPROACH
 
Legal Suits – Court Case, Client Attorney App
Legal Suits – Court Case, Client Attorney AppLegal Suits – Court Case, Client Attorney App
Legal Suits – Court Case, Client Attorney App
 
Core_Services_White Papers Oracle Service PUR.pdf
Core_Services_White Papers Oracle Service PUR.pdfCore_Services_White Papers Oracle Service PUR.pdf
Core_Services_White Papers Oracle Service PUR.pdf
 
Step-by-Step Guide to Eval NSPs 2016
Step-by-Step Guide to Eval NSPs 2016Step-by-Step Guide to Eval NSPs 2016
Step-by-Step Guide to Eval NSPs 2016
 
Real Estate & Construction ERP Solutions
Real Estate & Construction ERP Solutions Real Estate & Construction ERP Solutions
Real Estate & Construction ERP Solutions
 
Online Property Management System
Online Property Management SystemOnline Property Management System
Online Property Management System
 
Real estate CRM
Real estate CRMReal estate CRM
Real estate CRM
 

Recently uploaded

CAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxCAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxSaurabhParmar42
 
How to Use api.constrains ( ) in Odoo 17
How to Use api.constrains ( ) in Odoo 17How to Use api.constrains ( ) in Odoo 17
How to Use api.constrains ( ) in Odoo 17Celine George
 
2024.03.23 What do successful readers do - Sandy Millin for PARK.pptx
2024.03.23 What do successful readers do - Sandy Millin for PARK.pptx2024.03.23 What do successful readers do - Sandy Millin for PARK.pptx
2024.03.23 What do successful readers do - Sandy Millin for PARK.pptxSandy Millin
 
CapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapitolTechU
 
Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.raviapr7
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxheathfieldcps1
 
General views of Histopathology and step
General views of Histopathology and stepGeneral views of Histopathology and step
General views of Histopathology and stepobaje godwin sunday
 
Philosophy of Education and Educational Philosophy
Philosophy of Education  and Educational PhilosophyPhilosophy of Education  and Educational Philosophy
Philosophy of Education and Educational PhilosophyShuvankar Madhu
 
What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?TechSoup
 
The Stolen Bacillus by Herbert George Wells
The Stolen Bacillus by Herbert George WellsThe Stolen Bacillus by Herbert George Wells
The Stolen Bacillus by Herbert George WellsEugene Lysak
 
Maximizing Impact_ Nonprofit Website Planning, Budgeting, and Design.pdf
Maximizing Impact_ Nonprofit Website Planning, Budgeting, and Design.pdfMaximizing Impact_ Nonprofit Website Planning, Budgeting, and Design.pdf
Maximizing Impact_ Nonprofit Website Planning, Budgeting, and Design.pdfTechSoup
 
5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...CaraSkikne1
 
How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17Celine George
 
Patterns of Written Texts Across Disciplines.pptx
Patterns of Written Texts Across Disciplines.pptxPatterns of Written Texts Across Disciplines.pptx
Patterns of Written Texts Across Disciplines.pptxMYDA ANGELICA SUAN
 
Education and training program in the hospital APR.pptx
Education and training program in the hospital APR.pptxEducation and training program in the hospital APR.pptx
Education and training program in the hospital APR.pptxraviapr7
 
Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.EnglishCEIPdeSigeiro
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphNetziValdelomar1
 
Prescribed medication order and communication skills.pptx
Prescribed medication order and communication skills.pptxPrescribed medication order and communication skills.pptx
Prescribed medication order and communication skills.pptxraviapr7
 
Diploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfDiploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfMohonDas
 

Recently uploaded (20)

CAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxCAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptx
 
How to Use api.constrains ( ) in Odoo 17
How to Use api.constrains ( ) in Odoo 17How to Use api.constrains ( ) in Odoo 17
How to Use api.constrains ( ) in Odoo 17
 
2024.03.23 What do successful readers do - Sandy Millin for PARK.pptx
2024.03.23 What do successful readers do - Sandy Millin for PARK.pptx2024.03.23 What do successful readers do - Sandy Millin for PARK.pptx
2024.03.23 What do successful readers do - Sandy Millin for PARK.pptx
 
CapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptx
 
Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptx
 
General views of Histopathology and step
General views of Histopathology and stepGeneral views of Histopathology and step
General views of Histopathology and step
 
Philosophy of Education and Educational Philosophy
Philosophy of Education  and Educational PhilosophyPhilosophy of Education  and Educational Philosophy
Philosophy of Education and Educational Philosophy
 
Prelims of Kant get Marx 2.0: a general politics quiz
Prelims of Kant get Marx 2.0: a general politics quizPrelims of Kant get Marx 2.0: a general politics quiz
Prelims of Kant get Marx 2.0: a general politics quiz
 
What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?
 
The Stolen Bacillus by Herbert George Wells
The Stolen Bacillus by Herbert George WellsThe Stolen Bacillus by Herbert George Wells
The Stolen Bacillus by Herbert George Wells
 
Maximizing Impact_ Nonprofit Website Planning, Budgeting, and Design.pdf
Maximizing Impact_ Nonprofit Website Planning, Budgeting, and Design.pdfMaximizing Impact_ Nonprofit Website Planning, Budgeting, and Design.pdf
Maximizing Impact_ Nonprofit Website Planning, Budgeting, and Design.pdf
 
5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...
 
How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17
 
Patterns of Written Texts Across Disciplines.pptx
Patterns of Written Texts Across Disciplines.pptxPatterns of Written Texts Across Disciplines.pptx
Patterns of Written Texts Across Disciplines.pptx
 
Education and training program in the hospital APR.pptx
Education and training program in the hospital APR.pptxEducation and training program in the hospital APR.pptx
Education and training program in the hospital APR.pptx
 
Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a Paragraph
 
Prescribed medication order and communication skills.pptx
Prescribed medication order and communication skills.pptxPrescribed medication order and communication skills.pptx
Prescribed medication order and communication skills.pptx
 
Diploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfDiploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdf
 

Property management system database

  • 1. Pro-Manage Consulting Services Apartment Management Relational Database System MIS 6326 Summer 2014 Dr. Ryu Kyra Detwiler, Pragati Bora, Priya Narayanan, Peter Bellino
  • 2. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 2 TABLE OF CONTENTS Page No. Content 02 Table of Contents 03 Problem Description 03 Problem Statement 03 Organizational Description 03 Company Overview 03 Client Overview 04 Employees 04 Units 04 Residents 05 Workorders 05 Suppliers 05 Leases 06 Scope of Database 06 Workorder 06 JobType 07 Units 07 Lease 07 Resident 08 Occupants 08 Lease_Payment 09 PaymentCategory 09 PaymentType 09 Supplier_Order 09 Supplier 10 Part 10 WorkOrder_Part 10 Emplolyee_WorkOrder 11 Employee 12 Entity Relationship Diagram 13 Relational Database Schema 15 Main Menu and Data Input Screen Forms 38 Contributions Page
  • 3. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 3 PROBLEM DESCRIPTION Problem Statement Since 2008, there has been substantial growth in residential apartment and communal living properties, like dormitories, senior living centers, extended-stay residences, and others management properties. One of the largest challenges in maintaining operating as a landlord or property manager is balancing the various dynamics that occur daily regarding new residents, requests for repairs, and balancing payments and invoices. A professional system that integrates the important information like lease obligations, resident details, work requests, payments from tenants and to suppliers is a requirement in order to maintain the property, operate efficiently, and ensure resident’s satisfaction. Our company, Pro-Manage Consulting, Inc. has designed a system that can help a property manager maintain their community in a centralized system. Organizational Description Company Overview Pro-Manage Consulting, Inc. is a software development company that designs and implements management systems for single and multi-unit residential property management companies and was founded by four students at the University of Texas at Dallas. Client Overview In this example, the client, University Village Apartments, located on the campus of the University of Texas at Dallas has installed the Pro-Manage Apartment Management System. With this system, the property management team will be able to insert new resident information, create leases for apartments, accept payments for rent and track payments to suppliers.
  • 4. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 4 Employees Although in a real-world application, all employees would need to be documented into the Pro-Manage system, in this example, we have used 4 employees as maintenance workers who help repair issues submitted on a customer’s workorder. Units In this example, University Village has 25 units, ranging in size square footage size, from 650 sqft. to 1090 sqft. and number of bedrooms and bathrooms, with between 1 and 2 bedrooms, and 1 or 2 bathrooms, depending on the unit size. Residents Although most apartment complexes would prefer to have a very high occupancy rate, due to operating without a comprehensive management system, University Village has suffered a significant move-out rate, resulting in only 20 residents currently holding leases within the complex. Workorders One of the advantages to tenants in an apartment is that they can call the apartment’s management office and place workorder requests with the staff of the apartment complex to have repairs made. One of the most important functions that this system performs is to allow the complex to track the status, estimated times to complete and estimated and actual costs related the requested task. Suppliers In order to resolve the workorders that might be placed with the apartment staff, the complex must have specific suppliers in order to provide the needed replacement items that meet their needs, either in quality, style, or cost, such as light bulbs or patches of carpet.
  • 5. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 5 Leases The backbone of every residential community is effective management of leases, from keeping records on current contracts to knowing when new units might become available. The lease outlines the expectations of both the resident and the management company, including the agreed amount of rent due each month and security deposits paid. Effective reporting on the lease element of the apartment’s operations can spell the difference between successful management and a failing community.
  • 6. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 6 SCOPE OF DATABASE WorkOrder This project began as a focus on how to manage workorder requests from tenants in a managed property, however as we continued to develop this application, we found that there were many more items that were critical to the operations of a property management service, and expanded our scope to include these items. However, WorkOrder was the foundation around which this project was developed. This table tracks each work order request through a WorkOrderID, which is the primary key. The UnitNo is a foreign key from the Units table, as each workorder must have a Unit number attached to it. Next the WOType is based on the JobType coming from the JobType table. WODate accepts a date that the work order was created, so that a starting point can be determined when the issue was reported. Priority is an descriptor ranging from “Low, Medium, High, Urgent”. ProblemDescription is a field that permits a note that provides more specific details about the problem. CompletionDate identifies the date that the workorder was completed. StartDate is the date that the actual work started on the issue, different from the WODate as there may be a delay between when the workorder was submitted and the activity actually began. Finally, PermissionToEnter is an attribute that identifies whether the apartment’s employees may enter the premise to complete the workorder without the presence of the tenant. If a tenant does not give permission, appointment details are noted in the ProblemDescription field so that the task may be completed in a timely manner to the tenant’s satisfaction. Job Type This table contains a two attributes, JobType.as the primary key, and Estimated Hours as an attribute. The JobType is an item like “Change Light bulb” and has an expected amount of time that would be required to complete the associated task, such as “5 minutes.” This permits the property manager to know how much time each workorder might take.
  • 7. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 7 Units The Units table is built around UnitNo as the primary key, as each apartment complex may only have a single location labeled as “Unit #A1” for example. In this table, attributes like Area_SqFt, Bedroom, Bathroom, and Garage indicate the unit size (in square footage), number of bedroom, number of bathrooms, and presence of an attached garage, respectively. Also, a Notes field is present to allow any special notes about the specific unit to be documented, such as a sunroom or patio. Lease As this project has developed, the Lease table has become critical to the overall success of this project. This table uses a unique “LeaseID” as the primary key to track each individual lease maintained within the community. The ResidentID and UnitNo are foreign keys from the Resident and Unit tables respectively, outlining who is associated with the lease and which unit it is applicable to. Other details, such as LeaseDate, LeaseStartDate, and LeaseEndDate may be documented to show when the lease was drafted and the effective start and end dates. The LeaseTerm attribute provides the expected duration of the lease and is present because some leases may need to be terminated early due to unforeseen circumstances between either the tenant or property. MonthlyRent, SecurityDeposit, and PetDeposit are all attributes that are available to indicate what the agreed monthly rent will be, as well as the presence of any deposits, either for security towards potential damages, or for pets, and the expected costs associated with turning over a unit to prepare for new tenants. Resident As foreign key to the Lease table, the ResidentID is the primary key of the Resident table. This item identifies each resident that is listed on the lease. However this is slightly different from an occupant. The Resident is the primary individual on the lease, with others listed in a subordinate position to the resident. This table provides information captured from the Occupants table about the Resident, including the name through the ResidentFirstName and ResidentLastName fields, contact information through the ResidentEmailAddress,
  • 8. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 8 ResidentMobileNumber and ResidentHomeNumber. The Attachment field on the Resident table permits the presence of a photograph, scanned image of a state- issued ID, or other image to be included in the resident’s record. Finally a Notes field is provided so that any additional details maybe documented about the specific resident and their group. Occupants The Occupants table uses a primary key developed from both a unique ResID and a unique MemberNo. The ResID, which provides the primary key for the Resident table, is used to identify a group of residents that might be within a unit. The MemberNo is used to identify the individual occupants that might be residing within a residence. Only basic name information is needed, captured through the OccupantFirstName and OccupantLastName fields. This table is used to capture information about all persons residing within the community, including those that might not be signors of the lease, such as a minor child, or that might be in a subordinate position on the lease, such as a spouse or roommate. Each group of residents will have a unique ResID, such as 005, and then a MemberID based on their position on the lease, with the primary Resident having the “01” identifier, and others having a subsequent number based on their position, such as “02”, “03”, “04”, and so on. Lease_Payment In order for a managed property to remain financially viable, it must track every dollar that is owed to it through it’s lease agreements. The Lease_Payment table tracks each payment made with a unique PaymentID, which serves as the primary key for this table. Each payment made will be attributed to a specific LeaseID from the Lease table, and is used to match the payment to the appropriate payee and lease. Other details, including payment type and payment category are foreign keys, and used to correctly match each payment to the charge needing remuneration. Other fields included are PaymentDate, PaymentAmount, ReferenceNo, and PaymentDueDate provide additional details that are captured referencing the Payment Date, amount paid, transaction reference number (such as through a credit card transaction), and due date for payment respectively.
  • 9. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 9 PaymentCategory This table outlines different types of payments to be made, such as “Rent”, “Utilities”, or “Fees”, such as for a late rental payment or as a processing fee for running background applications on new residents. The PaymentCatID is the primary key and is used to identify a specific category of payment to be made. The PaymentCategory is a textual description s that identifies the payment category with more details than just a identifying number. PaymentType This table uses a PaymentTypeID as the primary key to differentiate between different payment types, which are defined in a text format through the PaymentType field. This can include types of payment like cash, check, Visa, MasterCard, or others. Supplier_Order The Supplier_Order table is used to track order requests to suppliers for various parts , or other consumables. Using a primary key of OrderID to track each order through a unique and ascending order number, this table also tracks the part numbers ordered, using PartNo as a foreign key from the Part table and a SupplierNo, which is used to identify approved suppliers, the list of which is contained on the Supplier table. Other details of this item include a payment type, gleaned from the aforementioned PaymentType table, and transaction date and amount, documented in the TransactionDate and TransactionAmount fields correspondingly. Supplier The primary key of the Supplier table is the SupplierNo field, which identifies each approved supplier through a unique number. Additional information is captured about each supplier, including the name of the supplier, their address, including street, city, state, and zip code information, and their contact phone number. This information is contained in the SupplierName, SupplierStreet, SupplierCity, SupplierState, SupplierZip, and SupplierPhoneNumber fields individually.
  • 10. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 10 Part In order to keep track of what specific parts are used throughout the property, the Part table allows the management company to maintain an ongoing inventory and ensure that they order the correct replacement items, such as the correct style and color of carpet for replacements, or the correct type of light bulb for specialty fixtures throughout the complex. Using a unique part number to identify each specific part, other details are also captured such as the part name (held in the PartName field), the description of the part (PartDescription), the Unit Price for the part (UnitPrice) and quantity available in inventory (QuantityAvailable). If the quantity of a part is less than that which is required, a Supplier Order can be placed with the specific supplier to reorder more units of a specific item. WorkOrder_Part Coming back to the work order management function of this application, the WorkOrder_Part table is designed to allow the management company to track required amount of parts needed on a specific workorder. Using PartNo from the Part table and WorkOrderID from the WorkOrder table as primary and foreign keys, this table aids in ensuring that the required parts are accounted for prior to starting on a workorder, with the hopes of avoiding delays in resolving the workorder due to needing to order additional parts after the work has begun. Employee_WorkOrder The workorder submitted by tenants must be completed by apartment property employees. In order to track employees and the jobs that they have worked, the Employee_WorkOrder table is needed to identify the employee that worked on a project, the specific project that they worked on, and other pertinent details, such as the actual hours worked on a task, the status of the workorder, the completion date of the item, as well as resident feedback about the task and an overall rating between “1” to “5” with a score of “5” being very good. This table uses the EmployeeID from the Employee table and the WorkOrderID from the WorkOrder table as primary keys to track the details of each completed work request.
  • 11. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 11 Employee The final table that we created for this project at this time is the Employee table to identify the numerous employees that work for the property. Each employee is provided an Employee ID which serves as the primary key of this table in the EmployeeID field. Other details are documented about the employee as well, including their job title (EmpJobTitle), their name (EmpFirstName and EmpLastName), their home address (EmpStreet, EmpCity, EmpState, EmpZipCode), and contact information (EmpPhoneNumber).
  • 12. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 12 ENTITY RELATIONSHIP DIAGRAM
  • 13. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 13 RELATIONAL DATABASE SCHEMA Unit (UnitNo, Area_Sqft, Bedroom, Garage, Notes, Photographs) Resident (Res_ID, ResFirstName, ResLastName, ResEmailAddress, ResHomePhone, ResMobilePhone, Attachment, Notes) Resident.ResFirstName NOT NULL Resident.ResLastName NOT NULL Occupant (Res_ID, Member_No, Occupant_FirstName, Occupant_LastName) Occupant.Res_ID references Resident.Res_ID Lease (Lease_ID, Res_ID, UnitNo, LeaseDate, LeaseStartDate, LeaseEndDate, LeaseTerm, MonthlyRent, SecurityDeposit, PetDeposit) Lease.Res_ID references Resident.Res_ID Lease.UnitNo references Unit.UnitNo Lease.UnitNo NOT NULL Lease.Res_ID NOT NULL PaymentType (PaymentType_ID, PaymentType) PaymentType.PaymentType NOT NULL PaymentCategory (PaymentCatID, PaymentCategory) PaymentCategory.PaymentCategory NOT NULL LeasePayment (LeasePaymentID, LeaseID, PaymentType, PaymentCategory, PaymentDate, PaymentDueDate, PaymentAmount, ReferenceNo) LeasePayment.LeaseID references Lease.LeaseID LeasePayment.PaymentType references PaymentType.PaymentType_ID LeasePayment.PaymentCategory references PaymentCategory.PaymentCatID LeasePayment.LeaseID NOT NULL
  • 14. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 14 JobType (JobType, EstimatedHours) JobType.EstimatedHours NOT NULL WorkOrder (WorkOrderID, UnitNo, WOType, WODate, Priority, ProblemDescription, CompletionDate, StartDate, PermissionToEnter) WorkOrder.UnitNo references Unit.UnitNo WorkOrder.WOType references JobType.JobType WorkOrder.UnitNo NOT NULL Employee (Employee_ID, EmpJobTitle, EmpFirstName, EmpLastName, EmpStreet, EmpCity, EmpState, EmpZipCode, EmpPhoneNumber) Employee.EmpFirstName NOT NULL Employee.EmpLastName NOT NULL Employee_WorkOrder (EmployeeID, WorkOrderID, Actual Hours, Status, CompletionDate, ResidentFeedback, Rating) Employee_WorkOrder.EmployeeID references Employee.Employee_ID Employee_WorkOrder.WorkOrderID references WorkOrder.WorkOrderID Part (PartNo, PartName, PartDescription, UnitPrice, QuantityAvailable) WorkOrder_Part (PartNo, WorkOrderID, Quantity) Supplier (SupplierNo, SupplierName, SupplierStreet, SupplierCity, SupplierState, SupplierZip, SupplierPhoneNumber) Supplier_Order (OrderID, PartNo, SupplierNo, PaymentTypeID, TransactionDate, TransactionAmount) Supplier_Order.PartNo references Part.PartNo Supplier_Order.SupplierNo references Supplier.SupplierNo Supplier_OrderPaymentTypeID references PaymentType.PaymentTypeID Supplier_Order.PartNo NOT NULL Supplier_Order.SupplierNo NOT NULL
  • 15. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 15 MAIN MENU AND DATA INPUT SCREEN FORMS Main Menu The main menu allows navigation to the Lease, Units, Suppliers, Residents, Employees, and Work Orders and to the Reports menu. Description of Buttons Units Button Navigate to Units Resident Details button Navigate to Resident Details Reports button Navigate to Reports Menu Lease Details button Navigate to Lease Details Suppliers button Navigate to Supplier Details Employees button Navigate to Employee Details WorkOrders button Navigate to WorkOrders
  • 16. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 16 Lease Details – from Main Menu This form gives details of all the leases and the associated Payment History related to particular lease Description of Buttons Units Button Navigate to Units Resident button Navigate to Resident Details New Lease button Make a New Lease Record Close button Exit
  • 17. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 17 Lease Details>>New Lease: By clicking on the New Lease button, the Property Management Team can add new leases. Navigation to the Unit or Resident forms is possible through the buttons at the top.
  • 18. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 18 Supplier>>from Main Menu: This form provides information of individual suppliers and the parts associated to them. The Payment Transactions related to each Supplier can also be viewed here. We can also navigate to the Supplier List and Orders through buttons at the top. Description of Buttons Add New Supplier Button To Add new supplier data to DB Supplier List button View complete list of Suppliers Order Order New Parts Close button Exit
  • 19. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 19 Add New Supplier Supplier List
  • 20. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 20 Submit new order By clicking on the Order button in the Supplier form, the Property Management Team can view all the Order placed to the individual Suppliers.
  • 21. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 21 Employee – from Main menu This form provides the information of individual Employee and the Work Orders associated with them. Description of Buttons Create Wororders Button To Create new Workorder WorkOrders button View complete list Workorders by an employee Close button Exit
  • 22. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 22 Employee Work Order This form provides you the Employee specific Work Order information.
  • 23. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 23 Units >> from Main Menu – This form will give the detailed information of all the units along with the details of the current residents. Description of Buttons Vacant Units List of vacant Units Expiring Leases List of Expiring Leases
  • 24. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 24 Vacant Units List of Vacant Units Expiring Leases List of leases about to expire in next 75 days.
  • 25. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 25 Resident Details >> from main menu This form provides detailed information of the residents of University Village Apartments. Both current and past residents can be viewed in the resident details form. Description of Buttons Add New Resident Button To add new customer Lease Details button Navigate to lease details Close button Exit
  • 26. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 26 Add new resident This form allows the Property Management Team to add new residents by clicking on the ’Add New Resident’ button in the Resident Details page.
  • 27. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 27 Work order – from main menu This form provides detailed information of all the work orders. Description of Buttons Create New WorkOrder Button To create new Workorder Employees button To Employee Details
  • 28. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 28 Create new work order By clicking on the ‘Create New WorkOrder’ button, we can create new work orders.
  • 29. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 29 Reports>>From Main Menu List of various generated reports facilitates easy navigation to required report The description of various reports is in table below and Screenshots Follow Report Description Expiring Leases Report A report of all leases about to expire in next 75 days Employee Feedback Report Aggregated report of all employee feedbacks and rating Security Deposit Refund Letter A report needed to refund security deposit of a customer leaving apartment Payments by Lease Report Earnings from each lease (Total payments received) Supplier Transaction Report Transactions in $ with each supplier by parts WorkOrders by Year Report Maintenance requests raised during a year Suppliers History $ Amount transactions with supplier over a selected period Resident Contact Book A handy list of all resident contacts (Directory)
  • 30. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 30 Expiring Leases Report A report of all leases about to expire in next 75 days
  • 31. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 31 Employee Feedback by workorder Report: Aggregated report of all employee feedbacks and rating
  • 32. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 32 Security Deposit Refund Letter A report needed to refund security deposit of a customer leaving apartment
  • 33. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 33 Payments by Lease Report
  • 34. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 34 Supplier Transaction Report Transactions in $ with each supplier by parts
  • 35. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 35
  • 36. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 36 WorkOrders by Year Report Maintenance requests rose during a year
  • 37. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 37 Suppliers History $ Amount transactions with supplier over a selected period
  • 38. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 38 Resident Contact Book A handy directory of all customer contacts CONTRIBUTION PAGE
  • 39. Pro-Manage Apartment Management System – MIS6326 – Y. Ryu - Summer 2014 39 Kyra Detwiler  Collected screenshots of menu, input and form screens, and reports, and provided descriptions of each.  Contributed to idea, provided feedback and collaborated on outline of ERD and database. Pragati Bora  Designed database in Access, created forms, reports, and menu screens.  Collaborated on outline of ERD and report. Priya Narayanan  Designed ERD and relational model schema.  Contributed to idea and collaborated on outline of database, ERD, and report. Peter Bellino  Wrote problem description, company outline, database scope, and compiled report.  Contributed to idea and collaborated on outline of database and ERD.