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By Patrick K. Ralph
Agenda
  Outlook
  Access
  Excel
  PowerPoint
  Travel Coordination
  Expense Reporting (Concur)
  Telephone Coverage
  Onsite/Offsite Meetings
  Filing
  Mail


9/21/2011                       2
Outlook
    Calendar Management
       Prioritizes executives’ calendars ensuring meetings do not overlap and there is enough travel
         time between meetings for executives to attend next meeting;
       Ensure calendars are synced with my inbox so I am receiving executives’ meeting notices;
       Meeting notices include subject, date, duration, and place where meeting will be held;
       Annotates on notice a calling number for participants to call in if they can not physically attend;
       Attaches files to notices and make notices private where warranted;
       Tracks responses and follow up with a courtesy call to participants if a response was not
         received prior to start of meeting;
       Ensures an active reminder of at least 15 minutes is active prior to each notice;
       Print and give copy of next day’s calendar schedule to individual executives at the end of each
         day;
       Schedule one-on-one weekly meetings to go over following-week’s schedule.
    Emails
       Organizes executives’ inboxes and create folders naming folders by subject, client, and/or
         project;
       Create distribution lists as needed;
       Sync (only if authorized) execs emails to go to my inbox and their blackberries.




9/21/2011                                                                                                     3
Access
   Tables
      Ability to create tables in design view setting properties depending on the data type;
      Import and link tables into an Access file from other Access or Excel files;
      Enforce referential integrity ensuring there are relationships between tables.
   Queries
      Create and run multiple queries with multiple criteria via query design.
   Reports
           Create and print professional-looking reports generated from tables and queries.




9/21/2011                                                                                       4
Excel
   Worksheets
      Create worksheets within workbooks;
      Utilize different functions for formulas (i.e., pmt, if, sum, sumif, count, countif, and others) for
       calculations;
      Use conditional formatting creating rules for when and how cells are created;
      Utilize the Vlookup function to trim increased productivity in my spreadsheets.
   Charts
           Create different type of charts (i.e., column, pie, and, bar.etc.) to view how data in my
            worksheets is affected.




9/21/2011                                                                                                     5
PowerPoint
  Create PowerPoint organization and chart presentations using templates
   and from blank slides choosing the layout, graphics, fonts, color schemes,
   animation, and sound;
  Edits presentations prepared by others, and print handouts to accompany
   presentations;
  Update organization charts on a monthly basis.




9/21/2011                                                                       6
Travel Coordination
  If not already done, create travel profile for executive;
  Coordinates travel itineraries via American Express travel website
     reserving domestic/international flights, hotel, and ground
     transportation.




9/21/2011                                                               7
Expense Reports
  Reconcile receipts (airline, meals, hotel) from executives upon their
   return from business trips;
  For meal receipts, ensure reason for meal and participants ( to
   include company) are annotated on receipts;
  Utilizes Concur to submit expenses.




9/21/2011                                                                  8
Telephone Coverage
  Keep excel spreadsheet log on who called and for what executive;
  Messages will be clearly written to include, name, company, date,
     time, and message.




9/21/2011                                                              9
Offsite/Onsite Meetings
  Coordinates setting up meetings sending out meeting notices;
  Create RSVP list;
  Contact facility coordinator ensuring room is setup to subject
   specifications;
  Check to make sure all audio/visual equipment is operational at least
   one hour prior to start of meeting;
  Check with cafeteria to order food/beverages where warranted.




9/21/2011                                                                  10
Filing
  Hard filing system set up by:
        Administrative Files (i.e., expense reports, corporate card
         statements, personal, etc);
        Client Files;
        Projects.




9/21/2011                                                              11
Mail
  Receives daily mail and puts in color coded folders for executives to
     review:
       Red – Priority
       Orange – Signatures required
       Blue – Client related
       Yellow – Invoices
       Green – Junk/Reading material.




9/21/2011                                                                  12

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Daily Administrative Support September 21

  • 2. Agenda  Outlook  Access  Excel  PowerPoint  Travel Coordination  Expense Reporting (Concur)  Telephone Coverage  Onsite/Offsite Meetings  Filing  Mail 9/21/2011 2
  • 3. Outlook  Calendar Management  Prioritizes executives’ calendars ensuring meetings do not overlap and there is enough travel time between meetings for executives to attend next meeting;  Ensure calendars are synced with my inbox so I am receiving executives’ meeting notices;  Meeting notices include subject, date, duration, and place where meeting will be held;  Annotates on notice a calling number for participants to call in if they can not physically attend;  Attaches files to notices and make notices private where warranted;  Tracks responses and follow up with a courtesy call to participants if a response was not received prior to start of meeting;  Ensures an active reminder of at least 15 minutes is active prior to each notice;  Print and give copy of next day’s calendar schedule to individual executives at the end of each day;  Schedule one-on-one weekly meetings to go over following-week’s schedule.  Emails  Organizes executives’ inboxes and create folders naming folders by subject, client, and/or project;  Create distribution lists as needed;  Sync (only if authorized) execs emails to go to my inbox and their blackberries. 9/21/2011 3
  • 4. Access  Tables  Ability to create tables in design view setting properties depending on the data type;  Import and link tables into an Access file from other Access or Excel files;  Enforce referential integrity ensuring there are relationships between tables.  Queries  Create and run multiple queries with multiple criteria via query design.  Reports  Create and print professional-looking reports generated from tables and queries. 9/21/2011 4
  • 5. Excel  Worksheets  Create worksheets within workbooks;  Utilize different functions for formulas (i.e., pmt, if, sum, sumif, count, countif, and others) for calculations;  Use conditional formatting creating rules for when and how cells are created;  Utilize the Vlookup function to trim increased productivity in my spreadsheets.  Charts  Create different type of charts (i.e., column, pie, and, bar.etc.) to view how data in my worksheets is affected. 9/21/2011 5
  • 6. PowerPoint  Create PowerPoint organization and chart presentations using templates and from blank slides choosing the layout, graphics, fonts, color schemes, animation, and sound;  Edits presentations prepared by others, and print handouts to accompany presentations;  Update organization charts on a monthly basis. 9/21/2011 6
  • 7. Travel Coordination  If not already done, create travel profile for executive;  Coordinates travel itineraries via American Express travel website reserving domestic/international flights, hotel, and ground transportation. 9/21/2011 7
  • 8. Expense Reports  Reconcile receipts (airline, meals, hotel) from executives upon their return from business trips;  For meal receipts, ensure reason for meal and participants ( to include company) are annotated on receipts;  Utilizes Concur to submit expenses. 9/21/2011 8
  • 9. Telephone Coverage  Keep excel spreadsheet log on who called and for what executive;  Messages will be clearly written to include, name, company, date, time, and message. 9/21/2011 9
  • 10. Offsite/Onsite Meetings  Coordinates setting up meetings sending out meeting notices;  Create RSVP list;  Contact facility coordinator ensuring room is setup to subject specifications;  Check to make sure all audio/visual equipment is operational at least one hour prior to start of meeting;  Check with cafeteria to order food/beverages where warranted. 9/21/2011 10
  • 11. Filing  Hard filing system set up by:  Administrative Files (i.e., expense reports, corporate card statements, personal, etc);  Client Files;  Projects. 9/21/2011 11
  • 12. Mail  Receives daily mail and puts in color coded folders for executives to review:  Red – Priority  Orange – Signatures required  Blue – Client related  Yellow – Invoices  Green – Junk/Reading material. 9/21/2011 12