Hospital Information Management System Powered by IBM Smart Cloud

HOSPITAL INFORMATION
MANAGEMENT SYSTEM
Powered By

AGENDA
Copyright 2013, CARESOFT. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording,
or otherwise, without the express written permission from Caresoft. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their
respective owners.
• Overview of CARESOFT HIMS
• Powered by IBM Smart Cloud
• Deployment Technology
• Implementation Methodology
• Corporate Information
Powered by IBM Smart Cloud

OVERVIEW OF CARESOFT HIMS
Hospital Information Management System caresoft.ind.in

OVERVIEW
CARESOFT HIMS is also
hosted on IBM Smart Cloud
enabling health care verticals
leverage benefits of multi-
tenancy, 24 X 7 availability of
applications, On demand –
Anywhere Anytime Any
Device access, a Delivery
model which was flexible &
elastic with instant
commercial viability to our
clients, all of this without
doing capital investment
Our solution has been
developed using international
healthcare industry standards
like ICD-10, HL7 and DICOM
and has been designed with
valuable insights from
medicals experts of the health
care fraternity, specialists,
information technologists and
our existing customers
CARESOFT HIMS is committed
to creating a health care
system that helps health care
verticals to lower costs,
enhance scalability, and
higher quality and better
health care for all.Our software, automation
technology, distribution and
business services play an
essential role in addressing
the challenges health care
organizations face today —
and shaping how they'll
overcome them tomorrow.
CARESOFT is an IT Services
and Technology Solutions
Organization established with
the aim of delivering
specialized software and
providing innovative solutions
for Health care verticals like
Hospitals, Multi Specialty
Hospitals, Nursing Homes
Diagnostic Centers and
research care institutes.
CARESOFT HIMS
An extremely powerful and
reliable hospital management
system ensuring flexibility and
scalability for health care
verticals and helping them
manage their resources more
efficiently and effectively thus
leveraging tangible benefits
to them.
CARESOFT Hospital
Information System (HIS) is
the proven, smart choice for
hospitals and health systems
of any size, which is designed
for the environment of today
with the adaptability to
accommodate the challenges
of the future

A revolution in Health Care Industry
CARESOFT HIMS Powered by IBM Smart Cloud
Delivering
A Reliable & Complete Solution

THE IBM ADVANTAGE Powered by IBM Smart Cloud
Trust the Leader
IBM (International Business Machines) is by far the world's largest information
technology company in terms of revenue ($88 billion in 2000) and by most
other measures, a position it has held for about the past 50 years.
IBM has chosen CARESOFT,INDIA to promote our comprehensive solutions in
the health care industry.

CARESOFT offers complete solutions to Healthcare Verticals like

Our HMIS Solution brings all processes and information together so that Patients,
Caregivers and Hospitals benefit the most from Information Technology in HealthCare.

Presenting a solution that is touching millions of lives every day.
300 + Health Care Verticals | 30 + locations | 2000 Employees
60 + Medical Equipments | 17000+ Records per day | 70000+ Transactions per day
1500+ Surgeries per month | 40+ Specializations| 15+ Departments
1000 + Patients Discharge Card Per Day
And making their life simpler and better with each passing day through …
60% increase in Seamless integration of information processes
31 % operational cost reduction | 50 % increase in patient movement
30 % reduction in paperwork | 450+ customized reports
100 % timely and accurate information | 40 % reduction in information flow time
ICD-10, HIPPA , HL7 and DICOM Compliant | Patient centric online
100 % enhancement in Client satisfaction | 200 % enhancement in Decision Support

Making Smart Solutions for Smarter Hospitals
What can a smart Hospital Management System do for you?
Health Care Industry Can Use Automation to Realize Benefits for Their Patients,
Employees, Care Providers and Share holders
Health care verticals are inundated with data. Organizations who have automated
their key processes are the most successful organizations that can turn this data
into valuable insights about patients, operations, even pricing. With our advanced
business analytics feature, you can open new opportunities for business
optimization by enabling rapid, informed and confident decisions and actions.
Information is the key to
success

Earlier when someone had to undergo a minor surgery he would definitely be going
to his nearby nursing home in his neighborhood or to the one whom his family has
been consulting for years. Today the scene has changed.
Today the expanding knowledge resources, such as the Internet, provide consumers
with the opportunity to proactively learn more about their own or their loved ones’
medical conditions, treatment options and to even interact with other patients
around the world. Consequently, patients play a crucial role in today’s healthcare,
and that trend appears poised to escalate and drive further changes in the industry.
Educate and Empower Patients

Cloud computing is increasingly becoming part of our everyday lives. If you use online
banking, social networks or email accounts such as Gmail or Hotmail, you are using cloud
services. Likewise, governments across the globe are beginning to move into the cloud.
The US and UK have already adopted a “cloud first” approach.
The healthcare industry’s migration to the cloud is inevitable—driven by an irresistible
blend of competitive realities and patient demand. As in any major change in business or
technology, early movers tend to reap the lion’s share of the benefits. It is time for
healthcare organizations to embrace cloud computing—and to maximize the change that
when the game changes, it does so in their favor.
When the cloud is leveraged, healthcare institutions don’t need to invest in hardware
infrastructure and maintenance. In addition to this, cloud collaboration enables hospitals,
private practitioners, doctors, and clinics to improve services for patients by opening the
pathway for health care providers to easily share information. Cloud-based storage makes
the information available to anyone who's taking care of the patients, allowing healthcare
practitioners to view their patients’ longitudinal history, diagnoses and treatments.
Cloud Computing – The way of future

Mobile phones have brought in a revolution in the way we live. A sample study of
usage of Smartphones by US physicians in US is depicted in the figure below. We
increasingly look to social media to inform our personal and business decisions.
Our expectations on communications, data, content, and applications have
increased dramatically and we look for instantaneous and ubiquitous access to
information. ‘anytime’, ‘anywhere’ access to information has become a defacto
requirement in today’s world.
With smarter hospitals patients can view their reports and treatment summaries
online, book and appointment to their preferred consultant, receive invoice and
payment information, search for the best suited care provider and browse more
information on their medical conditions.
Mobile Technology in Health Care

Healthcare providers are faced with a proliferation of compliance requirements
related to patient information security, operational practices, service delivery
procedures, and electronic health record management.
The healthcare industry has become increasingly dependent in IT, and with new
technological advances, security concerns continue to rise. As more devices become
connected to the network and patient records regulations tighten, security teams
need to approach data protection with new solutions.
Smarter Hospitals with regulatory compliance requirements and industry standards
such as HIPPA and Hl7 reduce security and compliance risks, and costs and
disruptions from audit requests and help them manage compliance completely with
a risk-based approach.
IT RISK & Compliance

Today technologies have allowed that information from different sources and
nature such as documents, images and signals be integrated within a single
environment.
An integrated and dedicated solution is the need of the hour that integrates
clinical, financial, physician and ancillary applications, addressing all your needs
for achieving meaningful use requirements of a certified Electronic Health Record
(EHR), patient safety, revenue cycle management and more. A single-vendor
approach eliminates the inefficiencies and "complexities" frequently found with
multi-vendor solutions.
Integrated Hospital Information System
Facilitate Better Care Delivery

FEATURES

ADVANTAGES

ADVANTAGES OF CARESOFT HIMS
CARESOFT HIS brings you the following advantages:
Reduced system complexity and lowered cost of ownership: Designed around a
technology platform that helps reduce system operational complexity via a fully
integrated clinical and financial system.
Easy-to-use, comprehensive software applications: The CARESOFT HIS solution
offers a broad suite of clinical and financial applications with anytime, anywhere
access via the web.
Single vendor for all your clinical and financial needs: With CARESOFT, we provide
hospitals and health systems a unique advantage — a single vendor partnership for
all of your clinical and financial operations to help you navigate the healthcare
landscape while efficiently maximizing the clinical and financial performance of your
organization both today and tomorrow.
Hosted on IBM Smart Cloud: CARESOFT HIS is available on both cloud and on
premises GUI solution in order to suit each hospitals requirement.

KEY FEATURES
 Enhances information integrity
 Reduces duplication of information entries
 Optimizes report turnaround times
 Enhances medical decision making
 Eliminates paper work
 Simple to learn & operate
 Completely managed service
 Effective resource management and planning
 Advanced, Innovative and completely Integrated Solution
 State of the art, Hassle free, no worry Solution
 Designed with modular & robust architecture with user satisfaction in mind
 HIPPA and HL7 complaint
 Powered by IBM Smart Cloud

Get CARESOFT and Get the most of Information Technology in Health Care
Bringing the world closer to you !
INSTALL , IMPLEMENT

HIGHLIGHTS
 Single Window service to patients for billing & collection
 Site implementation & fine tuning of Software for procedures
 Facilities Controlled by User-definable parameters
 Provides open- ended adaptability & scalability of Software
 Multiple Tariff lists with very flexible option for ‘Rate Revision’
 Covers Medical Insurance Companies requirements
 Health Packages for the OPD and IPD patients
 Pre- defined Multiple Medical Summary & Discharge Summary Formats
 Audit Trail Facility for verification of the entries made
 Interactive Queries for instant decision of bed allocation for appointment
patients, direct patients and patients requested for the bed transfer
 Powerful Search Engine for locating any type of information related to
patient.

HIGHLIGHTS
Graphical presentation of hospital data for top-level decision-making Management.
Comparative performance reports.
On- line Interactive Software Package for proper planning of the Work Flow
Management
Online Electronic Patient Records Management with web Camera & Digitized or
Scanned Images
Interface facility with the Smart Card Technology Interface with the latest
Laboratory Equipment’s
Interface with the International Classification of Disease Codes for maintenance of
Medical Records of the patients (with ICD-9, ICD- 10, ICP, CPT)
Interface with the Bar Code Equipment.

DISTRIBUTION OF ROLES
Laboratories
Front
Office
Banks
Decision
Support
AnalysisBack
Office
Doctor
Consultation
Room
Ward
Patient

ARCHITECTURE

MODULES OFFERED
Our HIMS is designed modularly and can be primarily categorized into

Core Modules
MODULES OFFERED

MODULES OFFERED
Add On
Modules

MODULES OFFERED
Architecture
Modules

MODULES OFFERED
Third Party
Solutions

MODULES OFFERED
• The reception module handles in-patient and out-patient registration and
admission, as well as online bed allocation. It can handle enquiries about the
patient's admission and discharge details, bed census, and the patient's
movements within the hospital. The system can also handle fixed-cost
package deals for patients.
Registration
• The wards module takes care of in-patient discharge, transfer and
housekeeping. It deals with the maintenance of the wards, inter- and intra-
ward transfers, temporary discharge slip generation, and preparation of the
discharge summary.
Wards
• This module enables the maintenance of investigation requests by the
patient and generation of test results for the various available services, such
as clinical pathology, X-ray and ultrasound tests. Requests can be made from
various points, including wards, billing, sample collection and the laboratory
receiving point. The laboratory module is integrated with the in-patient/ out-
patient registration, wards and billing modules.
Laboratory

MODULES OFFERED
This module caters to the needs of a full-fledged inventory management
system. It enables users to generate purchase requisitions, receive
quotations, make recommendations, generate purchase orders, and much
more. It allows queries to track stock balances, items below the safety stock,
items with due expiry date, excess stock of items, etc.
Stores
The billing module facilitates cashier and billing operations for different
categories of patients, and automatic posting of charges for different
services such as lab tests, medicines supplied, consulting fees, food and
beverage charges, etc. It enables credit party billing through integration with
the financial accounting module.
Billing
The pharmacy module deals with all medical items. Its activities include
generating indents, issues to patients, returns, updating daily stock positions,
stock adjustments, etc. It provides enquiry screens for viewing daily stock
positions.
Pharmacy

MODULES OFFERED
This module deals with operation theatre activities such as pre-anesthetic
check-ups, pre-anesthetic notes generation, recording anesthesia details,
maintaining the list of procedures for various operations, recording operation
details, and maintaining operation theatre schedules.
Operation Theater
The blood bank module provides information on the collection and storage of
blood, results of blood tests, cross-matching identifications, and transfusion
reactions. It also enables the maintenance of donor mailing lists and donation
ledgers.
Blood Bank
This module deals with cash/bank, receipts/payments, journal vouchers,
etc. Various books of accounts, such as cash book, bank book and ledgers,
can be generated and maintained using this module. It can also generate
trial balance, balance sheet, and profit and loss statements.
Financial Accounting

MODULES OFFERED
This module facilitates complete online storage of patients' medical records.
The complete history of a patient, along with diagnosis and prescription can be
maintained online. Doctors can raise lab test orders to the lab module and also
prescriptions to the pharmacy module. Users of the lab and pharmacy
modules can view these requests from their respective locations and provide
service to patients. The ICU monitoring chart helps the doctor to monitor the
hourly/daily update of vitals. The parameters and frequency of monitoring can
be decided for each patient. This helps the doctor to analyze the trend of the
vitals for a patient and aids in decision-making. Nurses, doctors and
consultants can enter progress notes of a patient, which are then available for
ready reference. Patient data can be analyzed on various parameters like
disease, procedure, age, sex, and duration of stay.
Electronic Medical Record
This module handles information related to allocation of doctors, nurses and
other staff on a shift-basis at different locations such as wards, operation
theatres, and the out-patient department
Duty Roster

MODULES OFFERED
This module enables scheduling of appointments for consulting, laboratory
tests and operations through an easy-to-use interface.
Appointment scheduling
This module deals with pay calculations, printing of salary slips, salary
certificates and PF statements, and enables a monthly analysis of these
operations.
Payroll
The personnel module deals with the maintenance of employee bio-data and
attendance/overtime details. It also generates reports on absenteeism, leave
encashment, etc.
Personnel

MODULES OFFERED
This module automates the entire spectrum of activities of the Central Sterile
Supplies Department including details of instruments going for sterilization,
instruments sterilized, instruments supplied, and instruments received from
operation theatres/ wards. The system also facilitates procurement of items,
stitching of dressing sets. The autoclave register is maintained to record the
details of sterilization.
CSSD
This module facilitates collection of information regarding various diet routines
of patients and identifies the resources required to satisfy diet orders.
Depending on the diet orders and other requests from canteen, the kitchen
order plan can be prepared to decide the menu for the day. Analysis of the
consumption patterns helps in better and efficient management of the kitchen.
Diet & Kitchen
This is a fully integrated, multi user package for the complete automation
(Computerization) of in house operations of the Library. It is powerful and easy to use
system; highest consideration is given to accuracy and convenience to user.
Financial Accounting

MODULES OFFERED
This module facilitates keeping track of the life saving as well as the other state-of-
the-art technology equipment that are available in a hospital. It facilitates job
order/breakdown processing, preventive maintenance and general operations
thereby keeping this high-cost equipment in good condition. The annual
maintenance contracts of equipment can be managed through this module.
Equipment Maintenance
This module facilitates the maintenance of all documents relating to the patients
and departments in a hospital. The physical location of files, request for files
from departments, issue of files to individuals/departments can be maintained.
It enables prompt retrieval of files and helps in tracking the physical location of
files used in a hospital, including files of medico legal cases.
File Management
This module helps generate valuable and timely Management Information
Reports that facilitate better control of the Hospital affairs and enhance the
efficiency of day-to-day operations. Statements of consolidated daily /
periodical revenue, outstanding bills, bed occupancy and bed census are some
of the reports generated by this module.
MIS Reports

CONCEPT Powered by IBM Smart Cloud

NETWORK ARCHITECTURE Powered by IBM Smart Cloud

NETWORK INFRASTRUCTURE Powered by IBM Smart Cloud

POWERED BY IBM SMART CLOUD

CARESOFT, INDIA has partnered IBM in India to offer our Hospital Management Application on
SaaS based model through IBM Smart Cloud.
With business expansion, we were looking to leverage benefits of multi-tenancy, 24 X 7
availability of applications, On demand – Anywhere Anytime Any Device access, a Delivery
model which was flexible & elastic with instant commercial viability to our clients, all of this
without doing capital investment.
IBM Smart Cloud helped us address all of the above.
We believe with such strategic partnership with IBM will not only bring a lot value & weight age
to our solution but will also help us drive our growth plan outside India.
The biggest Business challenges related to technology in the health care industry is the upfront
& at times high investments required for the infrastructure, availability of skilled resources,
scalability & service level issues and 24X7 availability of infra etc.
Most healthcare organizations today need to modernize their IT infrastructure, to be able to
provide safer, faster and more efficient healthcare delivery. This requires massive up gradation of
their existing IT infrastructure and involves huge upfront capital expenditure and sizeable
operating expenses. Cloud technology mitigates the need to invest in IT infrastructure, by
providing access to hardware, computing resources, applications, and services on a ‘per use’
model, which dramatically brings down the cost and simplifies the adoption of technology.

CARESOFT HIMS on IBM Smart Cloud helps transform business models, Accelerate time
to market, Zero CAPEX, flexibility & elasticity, commercially viable and helps us offer
Higher Service levels to our customers.
Benefits Offered
• Develop and foster new business relationships within the IBM cloud.
• Differentiate with industry solutions based on IBM Smart cloud offerings to drive
competitive advantage.
• Decreased resources for IT operations and support
• Lower risk
• Increased flexibility and scalability
• Superior Operations
• Practical
• Facilitate information exchange
• Lower Costs on
• Software Infrastructure
• Third Party Tools
• Hardware
• Re-Implementation / Replacement
• Labor

Cost of Resources
• 75 % of IT budgets are spent
maintaining and running existing
systems
• The initial purchase cost of the
software is only 5 % of the TCO
• Hidden personnel costs can be as
high as 77 % of the cost of on-
premise software
• IT Labor costs can be 18 times
that of equipment cost

TARGET CUSTOMERS Powered by IBM Smart Cloud
• Healthcare Verticals like Hospitals, Nursing Homes,
Diagnostics Centers, Clinical research Centers etc.
• Customers who do not wish to invest in Capex or to
maintain & manage on premise infrastructure like
Servers, Skill manpower, Connectivity etc.
• Customers who look to have Anywhere, Anytime
access to applications through Any Device.

Some of the biggest Value Propositions that CARESOFT
HMIS on IBM Smart Cloud offers are
•Flexibility & Elasticity
•Zero CAPEX for our customers
•Higher Service levels
•Reach & IBM Brand.

This powerful and strategic partnership between IBM and
CARESOFT results in a comprehensive solution that can create
efficiencies, reduce costs, reduce capital requirements,
support faster time to market, refocus staff, create a more
responsive organization, service patients better, reach new
patients/markets etc.
Cloud computing, for us , is the delivery of on-demand
computing resources—right from applications to data
centers—over the Internet and on a pay-for-use basis
So you only pay for what you use.
For our clients it means less or zero cost on infrastructure and
faster support and troubleshooting as the data is on a secured
cloud rather than an on premises solution.

Our HIMS launched on Software as a Service (SaaS) module enables users to access
applications running on a Cloud infrastructure from various end-user devices.

Illustration of Data Security – the biggest challenge of Cloud Technology in Healthcare

Cloud computing provides extra safety in reducing the risk of data loss because of
regular upgrades and ever improving protection standards. Upgrades occur
without downtime and real-time access is not affected, thus 24/7 accessibility
required by healthcare providers is not impacted.

So the Cloud is here to stay and CARESOFT wants its clients to embrace this new
technology and get benefitted.

OFFERINGS Powered by IBM Smart Cloud
Deployment Technology

Deployment Technology Powered by IBM Smart Cloud
Deploying technologies and integrating them with existing
systems often prove to be difficult endeavors for many
businesses. Internal IT resources may be capable, but other
conditions can create major roadblocks like,
• Diminished IT headcount
• Lack of specific expertise in new technologies
• Rapidly-shrinking timelines
• Lack of experience integrating solutions across multi-
organizational companies

Our Solution
Deployment and
Integration gives you
access to field-tested
experts and with real-
world experience.
We design and deploy
technologies that not
only leverage existing
systems but also
positioning you to
easily integrate new
technologies that
emerge in the future.

Our service delivery
methodology eliminates
assumptions and
reduces risk to ensure
success throughout the
lifecycle of your project.
Our engineering and
project management
teams stay in lock-step
with you from project
inception to completion.

Implementation Methodology

Implementation Methodology Powered by IBM Smart Cloud
System implementation efforts offer extraordinary challenges to information technology
professionals and the organizations impacted by the implementations. A successful
implementation can reap vast rewards in organizational strengths and efficiencies. A failure
can drain an organization of people, funds and vitality. Consequently, many people have
puzzled over the reasons for the successes and failures experienced with these
implementations.
Some important considerations for system implementations
•The interaction of technology and the organization – a broad concept that lays the
groundwork for many of the other factors for consideration.
•User involvement and participation – influenced by a number of variables that must be
carefully balanced in order to ensure success of the involvement.
•Resistance – can work for or against a project depending upon how it is managed.
•Commitment – an essential ingredient for success but, because it involves a plethora of forces
including the human psyche, is a challenge to achieve and maintain.
•Planning – more able to be controlled by project managers than other success factors, and
involving many critical components.
•Risks – exist with every project but must be anticipated and managed in order to achieve
success.

CARESOFT uses a proven
methodology based on best
practices gleaned from vast
experience in deploying the
CARESOFT HMIS solution to
our customers

CARESOFT utilizes a five-step
implementation methodology
as a guideline for every
implementation we encounter.
We understand that each
implementation is different,
and as such, the installation
process is customized to fit
the needs of the client, while
still following the concepts
outlined here.
This process is an evolutionary
methodology that was
developed after many years of
implementation experience.
Included in each step are:
• Description of tasks
• Roles and responsibilities
• Sample deliverables
• Best practices

OFFERINGS Powered by IBM Smart Cloud
Corporate Information

Powered by IBM Smart CloudAbout CARESOFT
 Founded March , 2007
 Industries Served Computer hardware, Computer software, IT services, IT
consulting
 Headquarters Mumbai, India
 Partnerships IBM , Tally
 Mission People’s First – This is the main motto or you
can say the driving force behind starting CARESOFT.
To design and develop such solutions that are dedicated
to our client and their successes and constantly strive to
innovate and implement new ideas of Information
Technology in the present scenario.
 Vision To extend and enhance reach and quality of
services to our clients and to help them achieve
enduring success and prosperity.

Powered by IBM Smart CloudAbout CARESOFT
 Prime Offerings Hospital Information and Management System
Clinic Management System
Laboratory Information and Management System
Pharmacy Management System
Inventory Management System
School Automation System
Locker Management System
Vehicle Tracking System
CMS Based Web Portals
 Strengths Teamwork
Customer-Centricity & Low on Cost High on Benefits
Commitment to Quality and Excellence
Backing of Skilled Experts of their Industries
 Values Integrity and honesty.
Passion for customers, for our partners, and for technology
 Corporate Social CARESOFT FOUNDATION
Responsibility A charitable organization devoted to Senior citizens and
the Girl Child

CARESOFT INDIA is a Mumbai Based Technology Solutions company established with the aim of
designing specialized software and providing innovative solutions for our clients. Within a span of 7
years we have more than 300 delighted clientele across India to our acclaim, and still counting.
We define, design and deliver technology-enabled business software solutions that help our
various clients realize their goals. We primarily offer our expertise in providing software solutions
to Hospitals & Healthcare Organizations across India.
We offer Business Solutions which are highly customizable and can be easily incorporated in your
existing set-up.
Our software, automation technology, distribution and business services play an essential role in
addressing the challenges health care organizations face today — and shaping how they’ll
overcome them tomorrow. We connect people and organizations, support the quest for higher
quality and improved clinical outcomes, and help health care businesses run better. And that
supports better patient health.
The company offers turnkey solutions and health care information technology solutions that touch
the lives of patients in every health care setting. CARESOFT is committed to creating a health care
system that helps health care verticals to lower costs, more scalability, higher quality and better
health care for all.
For more information, visit us at www.caresoft.ind.in
About CARESOFT

Industries Catered & Technologies Used Powered by IBM Smart Cloud

Services Offered

Powered by IBM Smart CloudGeographical Presence

Corporate Information Powered by IBM Smart Cloud
THANK YOU
Corporate office : B-43 , 103, Sector 1 , Shanti Nagar,
Mira Road East, Thane ,Maharashtra , India – 401107
Tel : 91-22-2811 5575 / 2811 5573 / 2813 0557 / 8
Fax : 91-22-2811 5573 Email : info@caresoft.co.in
URL : http://www.caresoft.ind.in

Hospital Information Management System Powered by IBM Smart Cloud

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