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Design 
for 
Persuasion 
1
The way in which one acts or conducts oneself 
towards a person or a thing 
2 
Behavior
3 
When 
does it occur?
4 
Motivation
5 
Ability
Trigger 
6
Behavior 
Motivation 
Ability 
Trigger
8
9 
Know what type of behavior you seek
Persuade the user to perform the 
required behavior
Need a place where one can share files 
11 
Try this…
Possible 
Behavior 
File 
Download 
Keyword 
Search 
File 
Upload
13 
V/s
14 
The success of a product 
is based on 
Man’s existing behavior 
Behavior that can be easily triggered
15
16
Choose a simple 
behavior 
Choose a 
receptive 
audience 
Find what is 
preventing the 
target behavior 
Imitate 
successful 
examples 
5 6 
Find examples of 
persuasive 
technology 
Choose an 
appropriate 
technology 
channel 
Try and iterate 
quickly 
Expand on 
success 
17 
8 steps to know what will work 
1 2 
4 
7 
3 
8
Try a hand at these 
18
Clara really believes that recycling water 
bottles is a good idea, and she does this all 
the time at school. But when she’s home, she 
has a habit: She’ll put the bottle in the regular 
trash, telling her self she will remove it later 
and put it in the recycling bin. She 
rarely does the sorting later. Most 
weeks the bottles go out with all the other 
trash. 
19
Steven realizes he is spending too 
much time on Facebook. He decides 
he will stop. But a few times a week 
he gets a Facebook notification that 
intrigues him so much, especially 
being tagged in photos. So despite 
his intention, he is still spending 
about 5hours a week on Facebook. 
20
21 
Karen reads an article about the benefits of meditating 
each day for 20 minutes. She thinks it sounds like a good 
idea, and decides to try it. But she doesn’t meditate at 
all. Not even one time. A few weeks later, she hears 
about mediation from Dr. Oz and decides again to 
meditate for 20 minutes. This doesn’t happen.
22

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Design for Persuasion: 8 Steps to Know What Will Work

  • 2. The way in which one acts or conducts oneself towards a person or a thing 2 Behavior
  • 3. 3 When does it occur?
  • 8. 8
  • 9. 9 Know what type of behavior you seek
  • 10. Persuade the user to perform the required behavior
  • 11. Need a place where one can share files 11 Try this…
  • 12. Possible Behavior File Download Keyword Search File Upload
  • 14. 14 The success of a product is based on Man’s existing behavior Behavior that can be easily triggered
  • 15. 15
  • 16. 16
  • 17. Choose a simple behavior Choose a receptive audience Find what is preventing the target behavior Imitate successful examples 5 6 Find examples of persuasive technology Choose an appropriate technology channel Try and iterate quickly Expand on success 17 8 steps to know what will work 1 2 4 7 3 8
  • 18. Try a hand at these 18
  • 19. Clara really believes that recycling water bottles is a good idea, and she does this all the time at school. But when she’s home, she has a habit: She’ll put the bottle in the regular trash, telling her self she will remove it later and put it in the recycling bin. She rarely does the sorting later. Most weeks the bottles go out with all the other trash. 19
  • 20. Steven realizes he is spending too much time on Facebook. He decides he will stop. But a few times a week he gets a Facebook notification that intrigues him so much, especially being tagged in photos. So despite his intention, he is still spending about 5hours a week on Facebook. 20
  • 21. 21 Karen reads an article about the benefits of meditating each day for 20 minutes. She thinks it sounds like a good idea, and decides to try it. But she doesn’t meditate at all. Not even one time. A few weeks later, she hears about mediation from Dr. Oz and decides again to meditate for 20 minutes. This doesn’t happen.
  • 22. 22

Editor's Notes

  1. Sample problem
  2. 4shared is not used much because the users must have an account and login every time using the Id and Password to upload/download a file. Piratebay is popularly used because it doesn’t need a user account and no unwanted login activity
  3. Barbie became a hit since it is centered on girls basic nature – based on existing behavior Ford – motion sensors to open car door is based on behavior that can be easily triggered Suitcase with wheels – based on behavior that can be easily triggered
  4. Barbie became a hit since it is centered on girls basic nature – based on existing behavior Ford – motion sensors to open car door is based on behavior that can be easily triggered Suitcase with wheels – based on behavior that can be easily triggered