1. This Project is funded by the
Improved SME Competitiveness and European Union
Innovation Project
Session 3
Defining and Assessing Key Business
Innovation Support Organizations (BISOs)
2/10/2011

2. This Project is funded by the EU
The task in context
T 2.2 Capacity building of BISOs
• Define and identify BISOs.
• Assess the capacity of BISOs to deliver wide
range of specialist support services.
• Determine training & capacity needs of BISOs
• Set selection criteria to group BISOs for
training.
• Deliver training.
• Develop international linkages
• Provide assistance to BISOs to access
funding for innovation support projects.
2/10/2011 Improved SME Competitiveness and Innovation Project 2

3. This Project is funded by the EU
BISOs: Defining and Identifying
No single definition of a Business Innovation
Support Organisation
• Starting points for definition and
identification
Law on Innovation Activity (RIOs, RPDIPs)
Infrastructure type or documented activity
Mission
• Innovating regions of Europe recognises 8
different types of innovation organisations
depending on their mission
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4. Innovation organisations by Mission
This Project is funded by the EU
1. Academic / not for profit /public research
performing organisations;
2. Contract research organisations;
3. Specialised Science and Technology (S&T);
4. University interface and commercialisation
units;
5. Research Centres‟ interface;
6. Technology transfer organisations;
7. Non-technological intermediaries ;
8. Chambers of commerce and associations

5. Developing an Innovation System
This Project is funded by the EU
1. Raising awareness and information sharing (collective actions);
2. Supporting technological and scientific cooperation;
3. Supporting new product and service development;
4. Protecting IPR;
5. Licensing;
6. Supporting innovative start-ups and spin-offs;
7. Assisting in human capital mobility;
8. Networking and clustering;
9. Supporting and creating clusters, and promoting SMEs and research
base participation;
10. Assisting in accessing public funding for RDTI activities;
11. Searching for public funding and monitoring of public tenders;
12. Assisting in accessing funds from EU Framework Programme;
13. Assisting in accessing funds from EU Structural Funds.
2/10/2011 Improved SME Competitiveness and Innovation Project 5

6. This Project is funded by the EU
Innovating Support Segment
Type of Innovation that they support.
Product (including both goods and services),
Process (including the introduction of a process new to the company) and
Organisational including developments in marketing and use of ICT.
Reflected in the MoERD grant scheme for Innovation which has the
following sub-categories:
 2а- purchase of patent rights
 2b-development of new or improvement of existing products /
services
 2c-making and testing prototypes
 2d-introduction of the production process
 1a-improvement of the organizational structure of enterprises
 1b-innovation in marketing
 1c-ICT
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7. This Project is funded by the EU
BISOs: Providers vs. Assistors
RIS Methodological Guide
Those who provide technology and innovation
competence
- research centres; universities; government research
laboratories etc.;
Those who assist in the flow of technology and
innovation - technology transfer centres; innovation
centres; science parks; industry networks; regional
development bodies, financial services, other actors
providing not directly technology-related services but
being beneficial to the innovation process.
Public vs. Private sector organisations

8. This Project is funded by the EU
Methodological Filters
1. Organizational type/Mission
2. Services (13)
3. Tier (Providers vs. Assistors; Public vs. Private)
4. Level of Functionality
 E: Existence
 A: Active
 F: Functional
5. Innovation focus
 Produce
 Process
 Organizational
6. Sector focus

9. Capacity Building for BISOS:
This Project is funded by the EU Tripartite model
Product
EEN
TTOs
Innovation
Universities
Research Institutes
Innovation
Private Sector
•R&D, R&P Centers
Organizational
Process •RIAs
•Clusters •Incubators
•RDAs •S&T Parks
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10. Mapping provision of Innovation
This Project is funded by the EU Support Services in Serbia
2/10/2011 Improved SME Competitiveness and Innovation Project 10

11. Identifikovane Organizacije (~60)
This Project is funded by the EU
Potencijalne OPIP po tipu i lokaciji
• TTOs (1 + 4)
• EEN (4+2)
• Inkubatori
• Poslovni (16)
• Poslovno Tehnološki (1)
• Inovacioni Centri (6) / CTCs
• Naučno Tehnološki Parkovi (4)
• Tehnološki (5)
• NARR mreža: RRAs (9), drugi
(3)
• Klasteri (6 +)
• Zavod za zaštitu intelektualne
svojine
• NARR, SIEPA
• Univerziteti (4 +)
2/10/2011 Projekat unapređenja konkurentnosti i inovativnosti MSP 11

12. This Project is funded by the EU
CTT & EEN
• Centri za transfer tehnologije (CTT) TEMPUS
KNOWTS
• Univerzitet u Nišu – Elektrotehnički
fakultet
• Univerzitet u Beogradu – Elektrotehnički
fakultet
• Univerzitet u Novom Sadu – Fakultet
Tehničkih nauka Univerzitet u
Kragujevcu – Mašinski fakultet
• CTT (Univerzitet u Beogradu + SIPO )
• Centar za transfer tehnologije,
Univerzitet u Beogradu
• Entreprise Europe Network: Partneri (2+4)
• NARR, SIEPA
• Institut Mihajlo Pupin, Beograd
• Univerzitet u Beogradu
• Univerzitet u Nišu
• Univerzitet u Novom Sadu
2/10/2011 Projekat unapređenja konkurentnosti i inovativnosti MSP 12

13. This Project is funded by the EU
Inkubatori
• Poslovni Inkubatori (16)
– Beočin
– Bor
– Knjazevac
– Krusevac
– Kragujevac (Inovacioni Centar)
– Nis
– Nis (BIG)
– Novi Sad
– Prokuplje
– Rača
– Senta
– Sevojno
– Subotica
– Zaječar
– Zrenjanin
• Poslovno Tehnološki Inkubatori (1)
• Poslovno Tehnološki Inkubator Beograd
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14. This Project is funded by the EU
Inovacioni Centri
• Inovacioni Centri (6) / CTC
• Fakultet organizacionih nauka
Univerzitet u Beogradu
• Tehnološko Metalurški fakultet,
Univerzitet u Beogradu
• Mašinski fakultet, Univerzitet u
Beogradu
• Hemijski fakultet, Univerzitet u
Beogradu
• Elektrotehnički fakultet, Univerzitet u
Beogradu
• Inovacioni centar za poljoprivredu
Arilje
• Kolaborativni trening centar (CTC),
Mašinski fakultet Univerziteta u
Kragujevcu
2/10/2011 Projekat unapređenja konkurentnosti i inovativnosti MSP 14

15. Tehnološki parkovi i Univerziteti
This Project is funded by the EU
• Naučno-tehnološki parkovi (4)
• Naučno-tehnološki park Univerzitet u Novom
Sadu
• Naučno-tehnološki park Univerzitet Beograd
• Naučno-tehnološki park Univerzitet u
Kragujevac
• Naučno-tehnološki park Univerzitet u Nišu
• Tehnološki Parkovi (5)
• Technology Park Vrsac
• Ekonomsko-tehnološki park Subotica
• "Mihajlo Pupin" Institut - Naučno-tehnološki
park Beograd
• Naučno-tehnološki park Univerzitet u Nišu
• IHIS Naučno-tehnološki park A.D. Univerzitet
u Beogradu
• Univerziteti
• Univerzitet u Beogradu
• Univerzitet u Novom Sadu
• Univerzitet u Kragujevcu
• Univerzitet u Nišu
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16. Republička (NARR) mreža stručne
podrške za podsticanje razvoja MSP
This Project is funded by the EU
• RRA (9), Ostali (4)
• Kragujevac
• Kraljevo
• Leskovac
• Beograd
• Novi Pazar
• Vranje
• Pozarevac
• Krusevac
• Zaječar
• Subotica
• Niš
• Uzice
• Zrenjanin
2/10/2011 Projekat unapređenja konkurentnosti i inovativnosti MSP 16

17. This Project is funded by the EU
Klasteri
• Klasteri podržani od strane SECEP-a
• Automobilski klaster Srbije – AC Srbija Beograd
• ICT Beograd
• Megatronics klaster Nis
• Tekstilni Klaster Arilje
• Klaster proizvođača drveta i nameštaja -Vranje i Kraljevo
• KIS- Poljoprivreda – Novi Sad
• Klasteri registrovani kod MERR-a
• ICT Vojvodina Novi Sad
• Automobilski klaster Centralne Srbije - Kragujevac
• BIPOM – Balkanska i Crnomorska Industrija Poljoprivrednih
Mašina Beograd
• „ Šumadijski cvet „ – Proizvođači cveća Kragujevac
• Agencija za drvo Beograd
• Galenit – Kolekcija i Recilklaža Upotrebljenih Baterija i
Akumulatora Beograd
• Građevinarski Klaster - Dundjer Nis
• Obućarski Cluster Knjaževac
• Kraljevski odmor - Turistički Klaster Kraljevo
• Istar 21 – Unapređenje Saradnje, Promocije i Turizma u
regionu Dunava, Novi Sad
• M.I.C.E. – Turistički Klaster Novi Sad
• Medicinsko-turistički Klaster Beograd
• Turistički Klaster Srem Ruma
• Prvi klaster plastike i ambalaže– JATO Subotica
• ECO Krug – Prerada elektronskog, industrijskog i hazardnog
otpada,Beograd
• Netwood – Klaster proizvođača nameštaja, Kragujevac
• MEMOS – Klaster metalaca Inđija
• Klaster Proizvođača Alkohola Južne Srbije, Leskovac
• PEKOS – Proizvođači pekarskih proizvoda, Novi Sad
2/10/2011 Projekat unapređenja konkurentnosti i inovativnosti MSP 17

18. This Project is funded by the EU
From geographical mapping to network mapping:
developing functional linkages and networks.
2/10/2011 Improved SME Competitiveness and Innovation Project 18

19. Faze u ciklusu razvoja proizvoda
This Project is funded by the EU
Komercijalizacija
Gde ?
Kako ?
Testiranje
Razvoj proizvoda
Poslovni model
Tehnička izvodljivost
Tehnička procena
Razvoj ideje
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20. Tip organizacije vs. funkcije i faze u
This Project is funded by the EU ciklusu razvoja proizvoda – mapiranje mreže
Razvoj ideje Tehnička procena Poslovni model Razvoj proizvoda Testiranje Komercijalizacija
/ izvodljivost
Podizanje svesti i razmena informacija
Podrška tehnološkoj i naučnoj saradnji
Podrška (novim) proizvodima i razvoju
usluga ili uvodjenje novih procesa*
Zaštita prava intelektualne svojine
Licenciranje (npr. obezbeđenje legalnog
pristupa tehnologiji)
Podrška inovativnim start-ap i spin-of
preduzećima
Pomoć u unapređenju mobilnosti
intelektualnog kapitala (razmena
studenata)
Promocija / podška umrežavanja i /ili
grupisanja
Podrška i uspostavljanje klastera i
promocija MSP-a i učešća u istraživačkoj
bazi
Pomoć u pristupu javnim nacionalnim
izvorima finansiranja aktivnosti I&R,
tehnologije i inovacija
Nalaženje javnih izvora finansiranja i
praćenje javnih tendera
Pomoć u pristupu EU FP7 fondovima
Pomoć u pristupu fondovima drugih EU
programa
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21. This Project is funded by the EU
Next Step: BISO Assessment
Supply side assessment questionnaire
 Draws on Good Practice from Innovating Regions
 Assesses provision of 13 services
 Filters: information / training / consulting
 Investigates: cooperation with R&D; challenges; financing
etc.
 Sent to:
60+ identified BISOs
Preferred method of response: online questionnaire.

22. This Project is funded by the EU
BISO Preliminary Assessment
http://www.icip-serbia.org/survey/
2/10/2011 Improved SME Competitiveness and Innovation Project 22

23. This Project is funded by the EU
Next Step: BISO Assessment
Supply side assessment questionnaire
 Please return to us!
Demand side analysis
 Draws on output of Task 1.1 SME Needs Analysis
Representative sample interviews with „key BISOs‟ (5-7).
 BISOs capacity building programme to address identified
gaps

24. Comments, Questions and Contact
This Project is funded by the EU
Jurgen.Henke @icip-serbia.org
Lisa.Cowey
Milan.Zelovic
Lana.Miletic
Mila.DuPont @sintef.no
EU IPA Serbia project “Improved SME Competitiveness and
Innovation”
Obilićev Venac 8/III 11 000 Belgrade
www.icip-serbia.orglisa.cowey@icip-serbia.org
2/10/2011 Improved SME Competitiveness and Innovation Project 24