CONFLICT MANAGEMENT

1. WELCOME

2. GROUP MEMBERS
•Prisila Perveen_112122048
•Nadira Nasrin_
• Sumiya anam
•Khaja bahauddin morol
•Sadia

3. TOPIC
Proper Conflict Management Reduces
Employees` Turnover And Increase
Productivity In Organization.

4. CASE STUDY
Creators, the design syndicates

5. CONFLICT
Conflict situations are an important aspect
of the workplace. A conflict is a situation
when the interests, needs, goals or values
of involved parties interfere with one
another.

6. TYPES OF CONFLICT
Interpersonal conflictIntrapersonal conflict
Intragroup conflict Intergroup conflict

7. COST OF CONFLICT
•The positive and negative aspects of
conflict
•The monetary cost of conflict
•Employee turnover, sabotage, and
“presenteism.

8. BENEFITS OF CONFLICT
•Corrected a serious wrong.
•Create confidence

9. POSITIVE EFFECTS
•Identifies issues of import to others
•Leads to new ideas; Stimulates creativity
•Resolution of underlying problems
•Enhancement of group vitality and development
•Intergroup conflict can increase within-group
cohesion
•Aids individuals, groups, and organizations in
establishing identity
•Releases tension; serves as a safety valve

10. NEGETIVE EFFECTS
•Decreased performance
•Reduces cohesion
•Dissatisfaction
•Aggression & hostility
•Interfere with relationships
•Anxiety
•Wasted time
•Wasted energy
•Reduced efficiency

11. EMPLOYEE`S TURNOVER
Employee turnover refers to the number or
percentage of workers who leave an
organization and are replaced by new
employees.
•Involuntary Turnover
•Voluntary Turnover
•Desirable and Undesirable Turnover

12. EMPLOYEE`S TURNOVER
Calculation
If your company employs 100 employees
and 15 employees are fired or quit, your
turnover is 15 percent.
No of employees fired or quit X 100
No of employees in organization

13. BENEFITS OF CALCULATION
•To determine hiring costs
•To training requirements
•To estimating staff time devoted to recruitment
activities.

14. PRODUCTIVITY IN ORGANIZATION
Productivity is an overall measure of the
ability to produce a good or service.

15. A FEW FACTORS FOR PRODUCTIVITY
1.Accountability
2.Follow up
3. Manage the work force but avoid micro
management

16. A FEW FACTORS FOR PRODUCTIVITY
4. Encourage, motivate, reward and recognize
5. Reach out to employees by seeking them out
6. Demand realistic targets

17. 7. Team work
8. Ensure that people enjoy their work
9. Break the monotony and rotate
A FEW FACTORS FOR PRODUCTIVITY

18. 10. Courses and improvement options
11. Spend less time on meetings and more on
action
12. Tools and equipment to raise productivity
A FEW FACTORS FOR PRODUCTIVITY

19. CASE STUDY:CREATORS
Creators is an architectural consulting firm based in
Dhaka with a focus on “Architecture to create space
for the people to live in”. It is formed in 1995 at
Lalmatia

20. MANAGEMENT SYSTEM OF CREATORS
a) Interview system
b) Division Of Work
c) Salary system
.

21. MANAGEMENT SYSTEM OF CREATORS
d) Scope Of Shearing
e ) Friendly Environment
f) Relaxation

22. MANAGEMENT SYSTEM OF CREATORS
g ) Monthly Open Discussion For Better
Ideas
.

23. EMPLOYEE`S TURNOVER OF CREATORS
year no of employee fired employee turnover
2009 25 1 4
2010 29 1 3.448275862
2011 30 1 3.333333333
2012 35 3 8.571428571
2013 30 0 0
2014 33 1 3.03030303

24. PRODUCTIVITY OF CREATORS
•Design output is very good and appreciated with
the clients.
•Work together as a team to complete the work
within due time schedule.
•Clients are the asset of creators.

25. IS CREATORS HAS
WELL MANAGEMENT
SYSTEM FROM
BEGINNING?

26. Answer is NO.

27. SIX YEARS BACK,2009
A SIGNIFICANT INCIDENT IN CREATORS

28. RECOMMENDATION

29. CONCLUSION

30. FREE DISCUSSION

31. THANK YOU