This document outlines essential tools to enhance sustainable employability, including soft skills, personality development, leadership skills, problem solving skills, workplace management, and communication skills. It describes each tool in detail and provides examples. The objectives are to assist job aspirants, make them more competitive, help develop their skills, and prepare them for challenges in the job market. In conclusion, mastering these six effective tools can enhance one's sustainable employability.
4. OBJECTIVES
To assist the young job aspirants
To make substantial difference among job seekers
To facilitiate students for developing their skills
To trigger the young minds to face the challenges
and beyond in the job market
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7. Problem Solving Skills
Communication Skills
Workplace Management
Problem Solving Skills
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LIST OF EFFECTIVE
TOOLS – continues…
8. 1. SOFT SKILLS
1. Personal Skills
• To perform jobs
2. People Skills
• Emotional
intelligence
• Social intelligence
• Cross-cultural
Intelligence
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9. Soft Skills - Continue
Combination
of
IQ
+
EQ
1. IQ – numerical
representation of
intelligence
2. EQ – our ability to
manage our
emotions
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10. EMOTIONAL QUOTIENT
Adaptability
Quotient
• Self
awareness
• Self-
regulation
• flexibility
Influence and
Persuasion
Quotient
• Interpersonal
skills
• Empathy
• perseverance
Motivation
Quotient
• Leadership
skills
• Initiative
• Negotiating
skills
AQ , IPQ, MQ
comprises
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11. 2. PERSONALITY DEVELOPMENT
Origin:
Latin word
‘persona’ -
mask
Multi-
dimensional
issue
How one
presents himself
to the world?
How others
see him?
Not in-born
and static
Can be consciously
developed and
changed
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12. CHARACTERISTICS OF P.D.
1
2
3
One’s personality
sends out a signal
that others read.
There is ‘no one
right personality; it
Consciously different
personalities can be
powerful.
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14. Continuous
Commitment
Food for
thought of
his team
members
Care and
Compassion
Both
personally
and
professionally
3. 7 C’s – Continues…
Captivating
Communication
To create
confidence
among the team
members
Captivating
Communication
To create
confidence
among the team
members
6 7
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15. Analysis
4. PROBLEM SOLVING
SKILLS
E
T
OCause
Root
1. Determines what happened
2. Determines why happened
1. C - Customers
2. A - Actors
3. T – Transformation Process
4. W – World View
5. O - Owner
6. E – Environmental Constraints
W
A
C
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16. 1. Who is the real owner or owners of
the process or situation you are
changing?
2. Can they help you or stop you?
3. What would cause them to get in
your way?
4. What would lead them to help you?
1. Who are the actors who will ‘do
the needful’, carrying out your
solution?
2. What is the impact on them?
3. How might they react?
4. Continues…
1. Who is on the receiving end?
2. What problem do they have now?
3. How will they react to what you are
proposing?
4. Who are the winners and losers?
1. What is the process for
transforming inputs into
outputs?
2. What are the inputs? Where
do they come from?
3. What are the outputs? Where
do they go to?
4. What are the steps in
between?
1. What is the bigger picture into which
the situation fits?
2. What is the real problem you are
working on?
3. What is the wider impact of any
solution?
1. What are the broader constraints
that act on the situation and your
ideas?
2. What are the ethical limits, the
law and regulations, financial
constraints, limited resources and
so on?
3. How might these constrain your
solution? How can you get
around them?
17. 5. WORKPLACE
MANAGEMENT
1
2
3
4
5
6
Cross – Cultural Intelligence
Cross Cultural :
‘Ethical beliefs’
Intelligence:
Our ability
CCI – Our Capacity
To:
1.learn,
2.recognize,
3.compare and
contrast
4.and
5.solve problems
Multi-layered in
nature
18. 1
2 3
4 5
6
Associated with effective leadership
The most important factor in choosing
managers
Rudyard Kipling: “Words are, of course,
the most powerful drug used by mankind
Not- remembering
what was said;
But – what someone
wants to remember
Includes:
Written & Oral
Presentations,
Ability to work with
others
6. COMMUNICATION SKILLS